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Anonymous Reading, UK
Full time
Are you a seasoned business process, change, and improvement manager? Do you possess experience in a similar regulated industry? If yes, apply now! The UK's largest water and wastewater company are currently seeking a based in Reading to join its expanding team to develop and improve business processes and documentation within the Wholesale Market Service (WMS) division which provides the customer service and commercial interface for the non-household retail and new appointment and variation markets. You will receive many benefits such as a competitive bonus, car allowance, private healthcare, an industry leading pension scheme and a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus many more The processes range from dealing with services being ordered and delivered to pricing, settlement and invoicing. These are both manual and automated, with a focus on understanding how to improve customer service while increasing productivity and efficiency in a rapidly evolving market environment. The role involves taking ownership of a complex market or service change impacting various functions and their processes, systems and people, and delivering the successful operational change. As a Process Manager, your duties will be to: - Understand the market rules / requirements and how they are implemented from a process perspective within Wholesale Market Services and their interfaces externally and internally. - Lead and manage a small team accountable for the overall implementation of the market or service change impacting the functions of Wholesale Market Services and the maintenance, development of processes within WMS. - Proactively drive excellence through the management of the processes of WMS; communication; and education. - Build and maintain a network across the company conducive to the successful delivery of desired outcomes with a focus on WMS management. - Seek to drive learning and development that generates correct, timely and complete data. - Use your market, project management, leadership and change skills to own and deliver as a recognised specialist. To be a successful Manager you will have the following skills and experience: - Demonstrate strong leadership skills and commercial and business acumen. - Excellent communication skills. - A track record in project / programme management, in particular process management. - Proven ability to manage a team and cross functional teams with a willingness to coach and coordinate with others. - Experience of operating in high pressure environments. In return, the Process Change Manager will receive a salary of £60000 per annum depending on experience. Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is ' legitimate interest ', subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third party ' s details should you wish
NATIONAL STAR Ullenwood, Cheltenham GL53, UK
Full time
An exciting opportunity has arisen to lead a committed and dedicated catering team providing high quality services to all stakeholders at Ullenwood. If you are energetic and enthusiastic with a real passion for cooking, with an understanding of catering compliance and experience of preparing for a range of dietary requirements then we would like to hear from you. As interviews will be held after the end of term (July 20th) interested candidates are welcome to request a pre-interview show around National Star Ullenwood; once you have submitted your application if you are interested in a tour please email to arrange this. Responsibilities of the Lead Chef will include: Overall responsibility for food preparation and cooking on a day to day basis Maintain a high level of food quality and production with the aim of exceeding our services users expectations Ensure that the food operations are controlled in a manner which remains within budget, maximising potential and optimising resources Operate effective control of stock purchasing, receipt, storage, preparation and service with regard to quality, quantity and safety Maintain a high level of cleanliness, food hygiene and safety and ensure all other Health and Safety matters are adhered to, meeting internal and external compliance standards including 5 * scores on the doors Take a lead on menu planning with the team creating new quality dishes The successful Lead Chef will have: Experience of working in a professional kitchen with proven experience and working knowledge of producing food to high standards Previous experience demonstrating good management and effective co-ordination of a kitchen team Food and drink procurement, managing small budgets Experience of providing specialist diets for individuals NVQ Level 3 Catering or City and Guilds qualification Food Hygiene Certificate L3 Good interpersonal skills with both kitchen, front of house staff, management, stakeholders and service users Passion for food and creative flair for menu design Benefits of working with National Star: Excellent career development opportunities Competitive remuneration package Health Shield medical cover (after successful probation) Use of gym and swimming pool (after successful probation and in line with timetable) Excellent working environment & facilities Award winning CPD department covering all training needs to include excellent comprehensive induction programme Employee Helpline Free DBS checks Contributory pension scheme Employee discounts at many Travel & Attractions, High Street Retailers, Supermarkets and Utilities and Motoring and much more NUS card Important Information At National Star, we know the value of a diverse workforce, and welcome applications from all areas of the community. This includes those with disabilities, and we are a proud Disability Confident employer and are committed to providing equal opportunities. In 2018 National Star received an 'Outstanding' from Ofsted. Please note that all applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks. The level of disclosure to be applied for will be dependent on your job role and will be discussed with you during the recruitment process but is usually an enhanced level. Where appropriate, the adult and child barred lists will be checked and we will not employ anyone who appears on either of those registers.