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Harvey Nash Plc Newcastle upon Tyne, Newcastle upon Tyne, Tyne and Wear, UK
Full time
We are currently seeking an experienced Contact Strategy Manager to join our vast and collaborative client. They are a hugely successful online business with significant growth imminent. You will be responsible for a team of three leading engagement both internally and externally. The role Reporting into the Sales and Operations Director, you will develop content and contract strategy to ensure good quality messaging via a multi-channel marketing plan. This will improve client conversion rates and growing market share. In addition to this you will be proactive in your ability to make suggestions and lead in implementation. Managing the representation of our client to partners, you will explore and review all communication issued both internally and externally to ensure consistent, streamlined communication. Further still you will manage communication with the outsourced PR function. Key Skills. You will have strong communication skills in order to manage efficient engagement. Therefore you will be able to reiterate information across multi channels ensuring consistency.. Significant ability to lead and drive forward social media strategy. Ideally you will be enthusiastic and proactive possessing the ability to utilise your initiative and develop new means of engagement.. You will be detail orientated, committed and dedicated to leading communication. Overall you will have the ability to build and streamline the partner brands of the organisation.
Harvey Nash IT Recruitment UK Northampton Square, London EC1V 0HB, UK
Full time
My client is looking for a Client Service Representative sought by leading financial services company in the city. -Understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange and Fixed Income. -knowledge of exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies. -Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email or online chat. -Experience in financial services position (eg, brokerage, banking, trading, exchange or clearinghouse) preferred but not required. -Fluent English mandatory and one of the following: Hebrew.  Please apply for further details or call Harry Swinton-Mitchell, (see below)
Spring Technology Swindon, Swindon, Swindon, UK
Are you looking for your next career move, a chance to become part of an established and sustained company, or just simply looking for a change, then this is a chance not to be missed! Spring Technology are currently recruiting on behalf of one of our leading public sector clients. Based in Swindon on an initial 9 month contract the client is looking for an experienced Corporate Communications Advisor Key Responsibilities and Accountabilities *Good communication is essential to the success of the BIC programmes and projects, both individually and as a whole. This role provides this communications support. Specific responsibilities include: * Work with colleagues to review communication objectives for the HR and Finance programme and link into the overarching co-ordinated communication plan for BIC. * As part of this plan, map stakeholders and stakeholder communication needs and identify appropriate tactics and channels of communication for the programme. * Analyse and segment the internal audience, planning communications tactics, messages and channels appropriate to each. * Ability to deliver communication content under tight deadlines and advise on appropriate channels. * Track effectiveness of these communication activities including reviewing audience perceptions and reactions and taking action where needed. * Evaluate and report upon outcomes against communications objectives Skills: * Ability to write, develop and produce a variety of effective communication materials, working effectively at speed without loss of accuracy or quality in the work * Strategic awareness and the ability to understand the 'big picture' while delivering effectively on specific projects. * Clear organisation skills. * Ability to provide effective advice, consultancy and support on communication matters. * Ability to develop strong working relationships in short timeframes. * Keen change orientation, flexibility of approach and ability to 'hit the ground running.' * Clear diplomacy and tact and the ability to deal appropriately with a range of internal and external stakeholders * Ability to juggle the differing requirements of multiple communication projects * Knowledge of the latest in digital publishing technologies and their use in effective communications as well as more traditional tools and techniques * A creative and innovative approach to communications If this role sounds of interest to yourself and you are suited to this role please send your CV to (see below) or give me a call on (see below). All candidates will be spoken to regarding this role prior to submission of the CV Spring Technology is acting as an Employment Business in relation to this vacancy. Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Resource Management Carlisle, Carlisle, Cumbria, UK
Full time
Commercial Account Handler Location: Carlisle Contract type: Permanent Remuneration: Salary Dependent on skills and experience + company benefits Bluefin is a leading insurance broker with offices across the UK and a great reputation for employee satisfaction and progression. Building on their success of their existing account team, they now have an exciting opportunity for a Commercial Account Handler to join their team in Carlisle. You will need to be determined, positive and self motivated with excellent communication and negotiation skills. You will have excellent interpersonal skills with a natural ability to build rapport. We are very interested in speaking to candidates from a wide background who have the attitude to be a successful Commercial Account Handler but experience within a commercial insurance is a plus. This is a great position working in a supportive and friendly team. What will I be doing? You will be providing outstanding customer service to a portfolio of clients, increasing retention and enhancing revenue streams. Maximise client business retention by efficient/prompt handling of all matters, day to day enquiries, renewals etc, and by building strong relationships with the clients that you manage. Supporting and working alongside account executives on a range of clients. Review insurer placements to ensure that best advice is offered at all times To ensure clients are offered appropriate premium payment options Maintain and increase profit from existing client bank as evidenced by retention rates and commission Develop strong relations with a range of underwriters to ensure that clients needs are met. Cross selling on existing client database To handle client's enquiries from own and team's client account ensuring that all client instructions are handled promptly and accurately Assisting Account Executives with production of New Business and Renewal presentations What will I need? Experience working as a Commercial Account Handler - desirable Experience working within an insurance broker- desirable Cert CII - preferred or willing to work towards Excellent time management skills Excellent organisational, administrative, forward planning and team working skills A flair for communication, building relationships and influencing others Who are we and what do we offer? We are a dynamic organisation employing over 1,500 people in the UK. Our network of offices means we have a strong local presence, enabling our advisers to provide outstanding levels of service as well as access to a huge range of market leading products. Our working hours are Monday to Friday from 9am - 5pm. We have a competitive package, including pension scheme, life assurance and holiday entitlement that will increase with service. Contact Email Address: (see below)
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