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XIST4 IT Recruitment Ltd Bath, Bath, Bath and North East Somerset, UK
25/09/2017
Full time
C# Software Engineer. Location: Bath Salary: 40-45,000 (negotiable), 25 days holiday, private healthcare and pension. C# Software Engineer - Key Skills: - Must be an experienced hands-on programmer. - Solid C# experience - Experience of Agile methodologies is preferable. - Good English verbal and written communication skills. - Must be eligible to work in the UK. C# Software Engineer - About the role: The successful C# Software Engineer will be part of a talented software engineering team. Your main responsibilities will include: - To actively contribute to specification and design workshops. - To undertake software implementation and necessary tasks to achieve planned software development projects, providing the technical lead in their areas. - To provide expert technical knowledge on their areas of the software. - To master the core programming languages and technologies used. - To evaluate and integrate 3rd party software effectively with development management. About the Company: Our client is a world leader in its field and a recognised name in the software manufacturing industry. To find out more about this fantastic C# Software Engineer role, please contact us now for an interview.
UK Power Networks (Operations) Ltd. London, UK
25/09/2017
Full time
Position Applications Service Analyst Reporting to Tower Manager Location Fore Hamlet, Ipswich/Energy House, Crawley/Newington House, London Department IT Operations Reference Number 30563 Employment Period Permanent Salary Range £40,000 Closing Date 3rd October 2017 Job Purpose: IT Operations is primarily outsourced to a selection of managed Service providers with the Application suite itself involving a number of Suppliers providing support The Applications Service Analyst role has been created to assist with the management and Service Delivery of the suppliers involved in Applications Support to UKPN - primarily Non-SAP applications The role will involve: Ensuring effective delivery to the business. Drive forward a culture of service improvement focused on customer satisfaction and ensuring delivery against SLAs. Provide analytical insight to the IS Operations team to help improve the service and drive a service culture. Provide support for the management activities into the business, whilst overseeing the delivery of operational services provided by 3rd party suppliers/vendors Responsibilities & Accountabilities Assist with building and improving strong relationships within the wider IS department and the business and promoting IS Operations activities/initiatives Support the ITIL processes being followed to maximize delivery Provide support with the incident and request management processes relating to Applications Provide support with initiatives to proactively manage and reduce incidents and especially Aged tickets Provide support to help reduce the number of bounced tickets/reassignments between resolver groups through proactive management Provide support to the IS change management process and ensure processes are followed, driving down emergency changes and identifying standard changes Involvement from IS Operations Applications perspective within the Service Introduction process Support the Major Incident Management process to help ensure major incidents are resolved as quickly as possible and ensuring the process is followed Participate in meetings with Business and stakeholders to help understand where Service Delivery can be improved and understand the organizational challenges they face Support initiatives and actions/plans to resolve these issues/challenges Provide support to the UKPN Customer Satisfaction process and be involved in improvements and initiatives Work closely with the IS Operations management team, providing analysis of trends to help remove problems within the estate and providing supporting evidence to help Tower Managers manage 3rd party suppliers Participation in wider IS Projects, consulting and assisting from an IS Operations perspective and providing assistance to the projects from an Applications perspective Participation with the management of system upgrades/changes and working with Suppliers to deliver the changes with minimal business interruption Skills, Qualifications & Requirements Good knowledge of Technical Applications, Operating Systems, Computers and Applications Software required Previous experience in a similar role Proactive can-do attitude Good problem solving skills Experience of analysing data and producing reports/trackers Excellent verbal and written communication skills Action oriented individual with a strong results driven mentality Good interpersonal skills Team Player ITIL V3 Foundation, would be a bonus Knowledge/experience of ITSM Tools (ie Remedy/Service Now) would be bonus Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, ie public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees are responsible for ensuring they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees are responsible for understanding those impacts and the controls they must ensure are applied.
Capita Yorkshire Way, Bradford, West Yorkshire BD7 3LG, UK
25/09/2017
Full time
Data Migration/Conversion Specialist Bradford Competitive Salary and Benefits Join the UK Market Leader! Who we are Eclipse, part of Capita Plc, is the leading provider of Case Management, Practice Management, Matter Management and Process Management Software. Our Proclaim system is in use by over 24,000 professionals in a vast range of sectors, and is the only solution of its type to be endorsed by the Law Society. Eclipse has a long history of developing talent internally. In 2013 we were awarded the Investors in People accreditation. We have an open-door and inclusive culture, the result being an enviably low staff turnover. "The continuing success that we are experiencing is down to the quality of our people. Eclipse employs the very best and provides a fantastic environment for growth and personal achievement." About the role Eclipse is constantly expanding, and as such we have a superb opportunity for bright, talented, self-motivated individuals to join our in-house Data Migration Team. You will play a vital role in preparing the implementation of Proclaim software systems for Eclipse clients, working alongside the industry's best people, whilst developing expert product knowledge. The role is based within an efficient and adaptable team that use their collaborative and analytical skills to achieve the right result for our individual clients. You will be involved with our project teams, working with them on the conversion and migration of data from existing practice management systems to our Proclaim software. Duties include Analyse, extract, manipulate and migrate information and data from Legacy case management systems, into Proclaim. To liaise with our clients to ascertain what specific data they require to have transferred, customising it to their needs. To collaborate within dynamic project teams, to facilitate the build and delivery of workflow solutions utilising the Proclaim case management application, to both new and existing clients. Understanding the importance of maintaining positive client relationships throughout and beyond the project process. Self-management of working within multiple concurrent projects. Document, review, and confidently communicate project deliverables to stakeholders and internal team members. Identify risks that could impact a successful migration. Analysing, documenting and communicating migration details following implementation to take a constructive approach to continuous improvement. What we need You must be an enthusiastic and motivated individual, with the proven examples of the following essential skills, qualifications & qualities: Solid background in data migration/conversion role Experience in SQL databases and SQL query writing Knowledge of Openedge 4GL/Progress programming Excellent organisational skills to facilitate being able to run multiple streams of work Impeccable eye for detail Confident communicator with all levels of users, whether they be IT confident or newer to IT solutions. Professional approach. Effective self and time management skills with practical examples to lead the Project Team with your direction. Ability to multi task and be adaptable from moment to moment to cope with shifting priorities. Excellent and resourceful problem solver. Desirable qualities ODBC knowledge Experience gained within legal or practice management systems. Legal accounts knowledge What you get A fantastic opportunity to become an expert in legal software. You will be working in a rewarding and supportive environment with ongoing training of our Proclaim software, enabling you to succeed in the build and delivery of workflow solutions to our clients. Benefits Pay is important, but it's not all you can look forward to. As well as competitive salaries, you can also enjoy a wide range of benefits that recognise the contribution you make to our continued success. These include a funded pension scheme with top-up facilities, share ownership schemes and a wide range of voluntary benefits along with free use of our onsite gym! Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.
Tata Consultancy services United Kingdom
25/09/2017
Full time
Lead Transformation Consultant - Postal/Express Parcels Base Location: UK/Mainland Europe TCS' Travel, Transportation and Hospitality Industry Solutions requires a Lead Transformation Consultant (Postal/Express Parcels) to provide value added solutions to its customers by addressing their business problems thereby helping them manage the continuous changes in the business environment and maintain strategic competitive advantage. The unit works with leading global organizations within the industry across regions. Role Summary The Lead Transformation Consultant - Postal/Express Parcels is responsible for developing the right solutions for the Postal/Express Parcel customers as well as developing new offerings in line with industry trends. The individual will be part of a Transformation team and will work with various TCS customers in the Postal/Parcels industry segment and support their transformational initiatives (including digital initiatives) from a domain and overall solution perspective. This individual will also support the TCS Industry practice team that conceives, builds and implements new industry solutions by providing thought leadership, Industry specific point of views and innovative solutions for the company. A key for success in this role is a blend of technical skills, industry knowledge and strong interpersonal communication skills. This role provides the opportunity to work with a global view of the industry. The role requires a significant amount of travel. This role reports into the Transportation Practice Head. The Transportation Practice is a part of the Travel, Transportation and Hospitality (TTH) Industry Solutions Unit within the Retail, CPG and TTH Independent Operating Unit of TCS. Responsibilities Responding to customers' leads, initiatives and RFPs for transformational initiatives. Work with various technology and solution groups within the organization to leverage the overall TCS organization. Provide overall solutions on how such transformational programs could utilize appropriate TCS offerings and/or niche' industry products in the customer's problem context. Support such transformational programs from a solution perspective. Understand existing customer's technical landscape and propose such initiatives in proactive forums and opportunities. Grow the overall business in Postal/Express Parcels space and be accountable for a portion of the incremental revenues. Work closely with Marketing teams to build TCS' mind-share in the Postal/Express Parcels space. Define the penetration strategy to acquire new logos in the Postal/Express Parcels space and provide support to the pre-sales and sales team in creating differentiated solutions for bids. Identify key emerging and accelerating trends in the Postal/Express Parcels industry. Develop business case for strategic investments in creating new offerings and solutions. Identify new areas of focus for the Postal/Express Parcels Practice to build newer competencies and expertise thereby providing strategic differentiation for TCS. Interact with Industry Analysts to articulate TCS' value proposition as well as validate industry trends and offerings. Lead key discussions with customer(s)/prospect(s) to explain TCS' value proposition and overall benefits to the customers' business. Work closely with the account and sales teams to proactively identify new business opportunities and develop the right customized solutions for customers and prospects. Supplement the account team with higher levels of industry knowledge and groom right levels of industry expertise within the account teams. Interact with Product Companies to evaluate the product sets and set-up alliances for GTM. Key Competencies Strategic Thinking - Ability to think big and make the right strategic moves for creating business advantage. Business acumen and IT knowledge - Deep understanding of the Postal/Express Parcel business processes as well as technologies. Ability to stitch together link relevant solutions for business advancement and a knack for identifying/creating new opportunities. Strong Leadership and communication skills - Ability to establish credibility with internal and external stakeholders. Exceptional communication skills. Self-drive and Result Orientation - Ability to find directions while navigating through unfamiliar areas. A can-do attitude with a strong desire to learn and succeed. Team Work - The ability to work with a diverse set of teams across various units in a truly global environment. Transformation Solutions - Experience in working on transformational initiatives in the capacity of a solution lead/architect preferably in the digital technologies Qualifications The ideal candidate will have a strong background as follows: Total experience: 14 - 18 years. M.B.A. or Master's in a relevant discipline from a top university strongly preferred, with a minimum of 10 years of experience in Postal/Express Parcel industry. Thorough understanding of the functioning of the Postal/Express Parcel industry. Deep understanding of current industry challenges across various global regions. Strong understanding of business and technology drivers for the Postal/Express Parcel industry. Experience of consulting engagements in the Postal/Express Parcel industry and/or developing Postal/Express Parcel specific solutions is preferred. Ability to understand the applicability of the wider service offerings in a Postal/Express Parcel context and the ability to leverage multiple service lines in creating the right solutions to address the industry needs. Appreciation of digital technologies and application of such technologies in the Postal/Express Parcel industry. Ability to understand the digital technologies (Social, Mobility, Analytics, IoT, Cloud and Big data) and leverage them in developing niche solutions. Ability to lead teams in arriving at the right technology/industry solution. Very strong communication skills with an ability to develop executive level connects. Strong interpersonal skills for effective working in a team. Should be able to work closely with multiple internal and external stakeholders. Experience on conceptualising solution in Postal sectors leveraging technology trends such as IoT, Robotics with emphasis on Mail & Sorting operations, Fulfillment and last mile delivery. Experience with consulting in Postal sector for enriching CX, X-Border challenges and adoption of UPU standards. Set up and facilitate Design Thinking Method Training and embed Design Thinking within the innovation process, product development processes.
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