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Anonymous Caterham, UK
20/08/2018
Full time
Job Title: Chef De Partie x3 Location: Caterham School Salary: £10.31 Per Hour Start Date: Beginning of September 2018 Duration: 1 Full Time Chef De Partie - 40 hrs per week 1 Full Time Pastry Chef De Partie - 40 hrs per week 1 Weekend Chef De Partie - 24 hrs per week, Saturday and Sunday We are now looking to recruit 3 Chef De Parties to join our team at Caterham School. * 1 full Time Chef De Partie working 5 days out of 7 on a rota basis * 1 Full Time Pastry Chef De Partie working 5 days out of 7 on a rota basis * 1 Weekend Chef De Partie working Saturday and Sunday only. Chef De Partie Job Purpose: The Chef De Partie will Deliver exceptional customer service to build valuable long term relationships with colleagues, customers and clients. you will Communicate to build relationships and interact appropriately with others. The Chef De Partie will Seek to raise standards and improve quality of performance and service and work effectively and professionally with others to achieve the desired results. Chef De Partie Responsibilities Include: * Comply with statutory and company requirements * Assist in all aspects of the preparation of daily food production and presentation of food to the notified standard * To prepare all food with due care and attention, particularly in regards to customers' special dietary requirements: for example, nut, dairy or wheat allergies * Assist with the replenishment of food to ensure service periods do not stop * Assist with the hygienic cleaning of kitchen to comply with all Health and Safety regulations * Assist with the implementation of cleaning schedules to agreed standards * Promote a friendly working relationship with colleagues * Promote a good company image to customers and guests by using positive customer service practices * To assist with the set up and presentation and execution of all catering functions * To undertake occasional duties outside the normal routine but within the scope of the position and the department's activities * Assisting the Executive Head Chef and Head Chef with paperwork including stock ordering and stock-take * Contribute ideas to future menus * To assist, as required, at special functions, some of which may occur outside normal working hours, for which you will be paid overtime * To report any complaints or compliments and take action if at all possible * To report any incident of accident, fire, theft, loss or damage and take action as may be appropriate * To attend meetings and courses, as required The ideal Chef De Partie: Skills, Knowledge and Experience: Essential * Demonstrate experience of working in a similar role within the service industry at a comparable level in a company * Able to demonstrate attention to detail and adherence to standards * Analyse problems analytically, develop opportunities and implement innovative solutions * Basic Food Hygiene and Health and Safety Certificates Desirable * Proven experience of managing client relationships About The Company In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process This is a fantastic opportunity for 3 experienced Chef De Parties to join a highly reputable business that encourages career progression and offers excellent rates of pay and company benefits. If you feel you have the relevant skills and experience to carry out this role then apply today for the chance to be considered for an early interview
Anonymous London, UK
20/08/2018
Full time
Job Reference: JA0120FA Job Title: Real-Time Analyst Location: Homebased Salary: Up to £35,000 Type: Permanent Our client is a travel provider of global corporate travel management. The organisation has grown exceptionally over the last few years because of their personalised services that they offer their existing clients. These services have now enabled for our client to have a dedicated contact centre to one of their major clients which includes a team of up to 75 people. They are now looking to expand the WFM team and are in the search for a skilled Real-Time analyst who will be based in the heart of Central London. If this is of interest to you then please continue reading! As a Real-Time Analyst, you need to have following: * Highly numerate with experience of gathering, interpreting and analysing complex information and data. * The ability to communicate effectively with individuals at all levels * A flexible approach to working hours with a high degree of energy, drive and enthusiasm demonstrating a clear passion for the customer's experience. * Ability to make the right decisions under pressure * Constructive approach to giving feedback and ideas to improve the customer experience Key responsibilities of the Real-Time Analyst: Managing & reviewing of customer service advisor's shift and break rotas. * Real-time management of service level across the contact centre. * Provide standard performance summaries to operational managers on and intraday basis with an emphasis on accurate and timely delivery. * Support the operational team managers with the efficient scheduling of advisors through skills management on a real time (intraday & intraweek) basis to maximise performance ensuring service levels are met. * Responsibility for 'on the day' operational updates to give a view on revised service level predictions and potential scenarios based on real-time performance and thus enabling shift managers to make informed management decisions. * Providing a central control for departmental attendance, ensuring adherence to rotas and short-term holiday agreements, lieu time, compressed time, breaks and lateness. If you are interested in the position, please forward your updated CV and salary information as an application. CCA Recruitment are working as employment agency regarding this vacancy. With over 15 years' experience of recruiting senior management into the UK Call Centre and Customer Service industry CCA provide innovative solution to our client and senior level candidates in the Customer Service, Contact Centre, Customer Experience, Resource Planning, Customer Insight and Analytics industries. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database
Anonymous Woodhouse, Sheffield S13 7PA, UK
20/08/2018
Full time
Search Consultancy are pleased to be partnering with a Global Manufacturer in looking for a Group Manager to work out of their Sheffield site. The position reports directly into the Value Stream Managers and will be looking to set the standards of production and operational activities. We are looking for experienced team leaders who have worked in a fast-paced and reactive manufacturing environment. You must have safety, quality and delivery experience and capable of influencing your team to reach targets. You must have previously engaged a team successfully and lead by example to achieve production and delivery targets. Job Responsibilities: • Lead team in your area to achieve OTIF targets • Monitor and influence safety and quality standards • Forecast labour plan • Handle all staff issues such as performance, targets, training, holidays, absenteeism, discipline and most importantly appraisals • Participate in continuous improvement, utilise 5s & other lean techniques • Updating boards in your area to monitor performance • Communicate effectively with other team members and management Required experience: • Must have worked in a manufacturing or engineering environment • Previously worked in a strict safety and quality environment • Managed teams effectively • Achieved targets effectively and efficiently Required qualifications and skills: • IOSH certificate • Sufficient in Excel and various Microsoft packages Please be aware that this is a shift rotation of 06:00am - 14:00pm, 14:00pm - 10:00pm and 10:00pm - 06:00am. This is an opportunity to work for a global manufacturer who are leaders in their market. Competitive salary on offer dependant on experience. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Anonymous Liverpool, UK
20/08/2018
Full time
A leading social housing provider are looking for a Senior Contracts Manager to join their team in Liverpool. Duties & responsibilities will include: * You will work closely with colleagues in Responsive Repairs, Void, MOT and Central Asset Management Teams and our contractors to deliver a high-quality service * Deliver agreed planned programmes of Investment work on time, to budget, achieving high levels of customer satisfaction and ensuring all works are completed to the desired standard. * Effectively manage and deliver all necessary Health and Safety and Compliance work programmes * Develop and maintain effective working relationships with all contractors * Effectively procure, manage and administer any specialist/geographical i.e. public realm or non-core/framework activity. * Collate and act on customer feedback and best practice to continually improve service delivery. * Effectively manage, motivate and challenge staff to provide a high quality, customer focussed service - setting targets, managing and reviewing performance. * Continually review & maintain a comprehensive risk management system to identify and record all risks associated with Asset Management. * Communicate effectively with colleagues, contractors and customers. What you'll need: * Extensive contract management experience delivering planned programmes * Experience of performance managing staff * Knowledge and experience in managing and delivering compliance related programmes including gas, fire, legionella, electrical, asbestos etc. * Knowledge and experience of procuring and administering contracts * Experience of working in a customer focused environment * Experience of managing budgets in excess of £5 million per year If you'd like to be considered for this position please apply with an updated CV