Harvey Nash Plc Newcastle upon Tyne, Newcastle upon Tyne, Tyne and Wear, UK
We are currently seeking an experienced Contact Strategy Manager to join our vast and collaborative client. They are a hugely successful online business with significant growth imminent. You will be responsible for a team of three leading engagement both internally and externally. The role Reporting into the Sales and Operations Director, you will develop content and contract strategy to ensure good quality messaging via a multi-channel marketing plan. This will improve client conversion rates and growing market share. In addition to this you will be proactive in your ability to make suggestions and lead in implementation. Managing the representation of our client to partners, you will explore and review all communication issued both internally and externally to ensure consistent, streamlined communication. Further still you will manage communication with the outsourced PR function. Key Skills. You will have strong communication skills in order to manage efficient engagement. Therefore you will be able to reiterate information across multi channels ensuring consistency.. Significant ability to lead and drive forward social media strategy. Ideally you will be enthusiastic and proactive possessing the ability to utilise your initiative and develop new means of engagement.. You will be detail orientated, committed and dedicated to leading communication. Overall you will have the ability to build and streamline the partner brands of the organisation.