SSE PLC Aberfeldy PH15, UK
Job Title: EPM Systems Operations Analyst Location: Perth Salary: £31,500 - £47,900 depending on skills and experience + annual bonus Permanent | Full Time Hours with flexible working patterns available | 37 hours per week The Role An opportunity has arisen for an Analyst to join our Systems Operations team based in Perth. The EPM Systems Operations (EPMSO) team is responsible for a wide range of activities within EPM, supporting business and IT teams to ensure that the complex IT systems and models can meet our demands for fast and accurate data to support critical operational decision making and reporting needs. This is a challenging role which provides the rare opportunity of both operational and systems experience and the chance to add considerable and quantifiable value to the business. Some of your main accountabilities will include; -Provide a highly responsive, informed and flexible service to key customers within the EPM Front, Middle and Back Offices -Take ownership of issues, ensuring they are identified and resolved as effectively and efficiently as possible, making informed decisions in a timely manner and escalating when necessary. -Work closely with IT teams to ensure that EPM systems availability is maximised, and that systems are fully supported and resilient. -Act as a focal point for fault escalation and resolution through liaising with IT colleagues, ensuring service levels are maintained and faults resolved within agreed timeframes. -Act as Test Lead and co-ordinate cross business testing whilst supporting business and IT system test teams. -Make sure that routine EPM system maintenance, security upgrades and system resilience processes are scheduled to protect the performance and availability of crucial production systems, minimising the risk of unplanned impact to business users. Your Skills & Experience To be successful in this role, we are looking for a strategic and analytical thinker with a proactive approach. You'll be proficient in Microsoft applications and you'll have an understanding of high level system functionality, interfaces and dependencies. Excellent organisational skills and the ability to prioritise conflicting tasks will be essential, as will the ability to work methodically and with great attention to detail. You'll be a natural problem solver who puts the customer at the heart of everything that we do, ensuring that their needs are expectations are met. Our Company Energy Portfolio Management (EPM) is an exciting and dynamic area of the Company, responsible for managing the many and significant financial risks and opportunities associated with the operation of our generation and supply assets. Our Benefits We have an excellent benefits package as part of our offering. Here's a few highlights; - Generous holiday allowance (you can even buy additional holidays) - Great share plans - Group Pension Plan - One day paid volunteering - Tailored internal development opportunities Next Steps Just click the Apply button to submit your application, it doesn't take long. Closing date for applications is: 27th Jan 2019 For more information about this role, or to discuss any adjustments you require to submit your application please get in touch via sse. This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, we'll conduct some pre-employment checks.