Interaction Recruitment Dudley Rd, Birmingham B18 7QH, UK
SALES & TRAINING ADMINISTRATOR REQUIRED FOR AN IMMEDIATE START!! BASED IN TYSELEY BIRMINGHAM £18,000 - £20,000 DEPENDING ON EXPERIENCE + BENEFITS My client is a well known leading business within their industry and are now looking for a Sales Administrator to join them on a permanent basis. This position is pivotal to the running of the office as it will be receiving calls from customers to place orders, attention to detail and customer service is paramount to this role. The successful candidate should have experience within a sales order processing environment. This is an exciting time to join the business as they plan to expand and grow. Working hours - 8.30am to 5pm (early finish on Friday 3pm) no weekends - 38 hours per week [ The role ] Process sales order and raise invoices on system (Sage50) Process payments Maintain good relations with the warehouse and ensure good customer service Book stock into system (Sage50) Liaise with accounts re: customer payments Liaise with couriers to obtain quotes for shipping and to resolve any issues. Liaise with works manager re: stock requirements Periodically raise purchase orders Supervise customer service activities and monitor performance Maximise customer satisfaction and minimise complaints Ensure effective and timely reporting Ensure effective programmes of continuous improvement throughout the Sales Admin function [ Person and skills required ] Experienced in Sage50 Computer literacy: Good in Microsoft Word, Excel Experienced in export procedures, paperwork, documentation Meticulous and careful with excellent attention to detail Strong people skills Ability to write procedures and implement Can think for themselves Understand the importance of Process rather than merely carrying out tasks Able to reinforce and maintain the concept of good customer service Motivated, disciplined, driven Dealings with International companies Ideally analytical. Ability to create stat's, figures and report information requested by management If you believe you have the skills/experience for this exciting opportunity please apply ASAP and contact Mike on for more details.