Strike IT Services

Strike IT Services London, UK
.NET Developer with strong commodities/CTRM experience is required to join the commodities trading team at a leading Bank based in London. Experience: Must Haves Experience in .NET development Experience in building interfaces from a CTRM to downstream/upstream systems using .NET and other technologies Can manage a track of work independently and plan/track work for a team Understands the commodities trading landscape Understands CTRM Solarc/Openlink Right Angle is a must
Strike IT Services London, UK
Full time
IT Service Desk Analyst/Engineer is required for a leading retailer based in London, to provide first line telephone support/service to all internal/external customers, ensuring that current technical advice is given on all applications. As well as Analyse common faults and draw up solutions for consideration. RETAIL EXPERIENCE IS A MUST FOR THIS ROLE Key Responsibilities and Accountability: Review with all area's of the Business, twice per annum, their current SLA and their requirements for the forthcoming 6 months. Identify critical Business Processes. Monitor SLA's and ensure that targets are achieved. Publish targets to internal Customers. Ensure that the escalation procedures are up to date and provide a pre-determined response to the severity of the issue. Use where applicable industry best practice methodologies such as ITIL and Prince 2 Be recognised as the centre of excellence for Microsoft office suite (Word, Excel, PowerPoint) Maintain accurate exchange and windows user accounts. Provide 1st and 2nd level support to complement our tilling service provider Must have experience of troubleshooting Windows Desktop, hardware, printers, MS Office applications, basic networking. Experience: Windows Server 2008 Windows Server 2012 Remote Desktop Services 2012 Active Directory (2008 functional level) Exchange 2012 VNC (soon to be replaced by Teamviewer or similar) Group Policies Spiceworks - desirable Cisco Meraki - desirable WhatsUp Gold MDT/WDS for builds Some knowledge of Tills desirable HP Hardware Knowledge of network patching etc McAfee Anti-Malware/E Policy Orchestrator Windows 7 Windows 10