Additional Resources Ltd

Additional Resources Ltd Worcestershire, UK
22/03/2019
Bar Tender - Worcestershire To £8.00/hr plus weekly pay live in plus tips Permanent • Bar Tender • Cotswolds • Hourly rate of up to 8.20 / hr plus weekly pay plus tips. • Do you love engaging with customers and love going the extra mile? • Are you passionate about the hotel / hospitality sector? • Are you an experienced Bar professional with experience of making cocktails, or would love the opportunity to learn this skill? If so my client could be the ideal match for you. My client is beautiful hotel in the Worcester near the Cotswolds. This property has been established for a number of years and is part of a smaller collections of hotels that will thereby offer security and longer term jobs prospects in both this and their sister hotels. This property is now looking for a BAR TENDER. What is my client looking for? • A Bars person with hotel / restaurant experience who has worked in a fast paced environment. • Someone who understands what it means to offer exceptional hospitality customer service • Ideally experience of making cocktails (this is preferred but training will be given) and ideally barista trained. • Individuals who will live and breathe the core values of the property • Common sense • The ability to communicate to hotel guests, fellow colleagues and managers within the business • A genuine passion for the hotel sector hospitality • The ability to work flexible shifts • A professional who is flexible and willing to help within other areas of the hotel when required ie. Waiting • Someone with their own transport or local to the Evesham area The Good Bits: • An hourly rate of up to £8.00 / hour (DOE) • Weekly pay • Tips • Prospects of promotions within the group Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd London, UK
22/03/2019
Full time
Membership and Education Assistant - Shoreditch, London Salary: £25,000 The Company An engineering institute based in London with a well-established membership of over 200 members within a niche technical sector. The Role The Membership and Education Assistant will support the..... click apply for full job details
Additional Resources Ltd Haddenham, UK
22/03/2019
Customer Support Consultant - Haddenham, Buckinghamshire Salary - £18k to £23k Depending on Experience Generous Benefits Commutable from Thame, Aylesbury, High Wycombe, Tring, Bicester, Abingdon, Oxford, Milton Keynes etc. The Company Our client is a respected, data-driven financial services software provider. They pride themselves on delivering robust, well supported tools and applications to their customers - which include some of the biggest names in the UK financial services industry. They are based in Haddenham (near Aylesbury) and are a great place to work with some great Glassdoor reviews! The Role & Previous Experience Required: Our client are currently looking to hire an additional Customer Support Consultant to join their Customer Success team, primarily supporting financial advisers in their use of their software. • You'll take calls and emails from customers using our client's products and services. • You will ensure all software, data and training issues are recorded, investigated, resolved and communicated in a professional manner within agreed timelines. • In addition to having a great telephone manner and email writing skills, you will have previous experience of telephone and email customer support, ideally within a business-to-business environment. • You must be passionate about providing excellent support to customers. • You'll have a high attention to detail and be able to follow processes and perform tasks in a structured well thought-out manner. • Whilst our client will provide you with full training, you must have the ability to learn new software applications quickly and explain them to others clearly. • A high level of IT literacy and good problem solving skills are vital. • Previous experience in a software support role is highly desirable. • Ideally, you'll have at least a basic understanding of the financial services industry. • Any knowledge of pensions, investments and the financial advice process would be very useful. Package In return, they can offer an interesting and challenging role within a flexible and collaborative work environment, supporting a market leading software product. The salary range for the role is £18,000 to £23,000, very much dependent upon the skills, experience and knowledge you can bring to the role, and the role which you are suitable for. You'll also benefit from: • Flexible working environment • 5 weeks' holiday (plus the option to buy more) • Generous pension scheme (with an employer contribution of up to 10%) • Life, critical illness, private medical and dental insurances • Employee Assistance Programme • Contributions towards gym/sports club membership, plus lunchtime Yoga and running clubs • Social, sporting and charity support activities throughout the year • Free parking, plus showers and a bike shelter to support cycling to work • Free tea/coffee/squash/fruit in our kitchens Please apply with your CV. Our client requires candidates to complete a short questionnaire as part of the application process. This will be sent back to you once you apply. Please only apply if you match the criteria outlined. Candidates must already have full rights to work in the UK. VISA sponsorship is not available. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd Port Ellen, Isle of Islay PA42, UK
22/03/2019
Chef de Partie - Isle of Islay SALARY : Competitive Salary plus bonus THE COMPANY Need to escape the city …………………. Interested in working in an luxury golf hotel located in one of Scotlands top places to visit . Be part of an extremely hardworking , friendly and dedicated team led by a Michelin trained Head Chef . Located in a stunning, peaceful landscape. Not for city lovers . THE ROLE Experienced Chef de Partie to work across all areas of the kitchen, alongside a committed and passionate team of chefs under the guidance of an incredibly talented Head Chef. Opportunity to produce exceptional fresh food provided from top local suppliers. THE PERSON Passionate and dedicated chef who wants to work with fresh food from source to plate and to maintain levels of service that consistently exceeds the expectations of our guests. To be a real Team Player and work to build strong working relationships. Ability to remain calm under pressure and thrive on the pace of fast moving kitchen. • Previous experience in a similar role a minimum of 1 year Live in Accommodation available & jobs for partner in the kitchen or front of house Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Additional Resources Ltd Lincolnshire, UK
22/03/2019
Pastry Development Chef - Yorkshire Dayshift - SALARY - £21,000 THE COMPANY Tipped to be a leading luxury hotel and wellness resort combining quality with Yorkshire personality ROLE Ready to get creative …….? Unique opportunity for a development Pastry Chef to join a dedicated pastry team in a developmental role which offers a personal style of cuisine and service. Candidates should have experience of working as part of a team, stock control and only the highest level of skills when it comes to the cooking and presentation of each dish. A positive attitude should be second nature, and a willingness and passion to go above and beyond to make a guest's experience as good as it possibly can be should always be at the forefront of your mind. Pastry chefs will work dayshift hours 8-5 or 9-6 ….perfect for talented pastry chefs looking for a change of lifestyle. THE PERSON • Proven experience as a Pastry Chef at Sous level or a proven Senior chef de partie level ready for the next step. • Passion, enthusiasm and creativity in the kitchen. • You must be flexible in terms of the working hours required of you. THE PACKAGE SALARY £21,000 Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Additional Resources Ltd Wrecclesham, Farnham, UK
22/03/2019
Clinical Nurse Lead - Farnham, Surrey Salary: £38,000 Shifts for the role would be 7am - 7pm & 8am -8pm Some weekends would be on call Current practice needs to be up to date, LD experience preferable, experience with enteral feeding, Epilepsy management Hours would be 37.5 hours per week - 12.5 per week would be on rota and the remainder would be for the needs of the service. As a leader in health care and support services for individuals throughout the UK, my client supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs. My client operate over 400 care homes and 20 rehabilitation centres across the country and My client provide specialist care and support to people at home and in the wider community. My client ensure that the people they support reach their full potential - and of course will make sure that you reach yours. My client transform futures for vulnerable people. My client are on the hunt for a genuinely caring hands-on Clinical Nurse Lead with a passion for enhancing the quality of life for the people we support. You would take the role of Clinical Nurse Lead. You'll have a passion for enhancing the quality of life for the people My client support and act as a linchpin for the success of the service. You'll hold a current nursing qualification and have current clinical experience and leadership skills, with this post offering excellent continuing personal development opportunities. Working from a person centred perspective, your role will be paramount in ensuring all clinical protocols are fully implemented and monitored to an optimum level. This will involve liaising with other health care professionals and managing medication protocols, working closely with the people My client support on a one to one basis, building productive and supportive relationships with both them and the staff team. Your charismatic approach will enable you to network extensively with families, advocates and professional agencies to promote the services' vital work. With the support of the Operations Manager and Service Manager you'll work autonomously to oversee implementation of CQC Action Plans. You should be as approachable, reliable and as dedicated as we are. This is a fantastic opportunity to be part of a motivated and determined team who thrive to improve the service at every opportunity. My client are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS/PVG check for Regulated Activity which will include a check against the Barred adult list. Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd Haydock, Saint Helens WA11, UK
22/03/2019
HGV Technician - Haydock, Greater Manchester Salary - Competitive salary (£12-£13 per hour) dependent on experience Hours - Mon to Fri 8am to 6pm - Some Saturdays will be required as the business dictates Our client is looking for a HGV technician to work in their busy Trailer/HGV workshop, Suitable candidates will have at least 1 years previous experience and must be conversant with current working methods, including MOT Preparation & Trailer and Vehicle diagnostics. Your work will include carrying out service and maintenance of predominantly trailers but also HGV and LGV. Experience of on-site inspections and attending breakdowns preferable. HGV 1 licence is preferable but not essential. Your skills Being a positive contributor to the ongoing development of the team Having excellent time management skills Being focused , methodical and competent Self-motivation with the ability to work in a busy environment. HGV 1 licence is preferable but not essential. Required licence or certification: Driving Licence To apply for this role, please email your CV and covering letter. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Additional Resources Ltd Atherton, UK
22/03/2019
Commercial Accident Repair Centre Manager - Atherton, Lancashire Salary - Competitive salary up to £32k dependent on experience Hours - Monday to Friday day work - Some Saturdays will be required as the business dictates Our client is currently seeking to recruit an experienced Commercial Accident Repair Centre Manager to work at our Atherton Depot. As an experienced Manager you will be required to liaise with customers, insurance companies and work colleagues to help ensure LGV and commercial vehicle paint and panel repairs are carried out efficiently and correctly. You will be responsible for the smooth running of all aspects of vehicle and trailer repairs. You will need to have experience in overseeing all specialist areas. The role will involve the following: Negotiating contracts with material suppliers Monitoring efficiency of work and processes to ensure quality repairs Supporting team members when required Recruiting personnel to ensure the Bodyshop is adequately staffed Directing team members in handling day to day problems As a Commercial Accident Repair Centre Manager you will need to demonstrate: Strong management and leadership skills Good communication and organisational skills The ability to work under pressure Problem solving skills The ability to work as part of a team and on your own initiative Estimating / VDA / Audatex experience is not essential however is desirable Ideally hold a full clean driving licence. Your skills Being a positive contributor to the ongoing development of the team Having excellent time management skills Being focused , methodical and competent Self-motivation with the ability to work in a busy environment. To apply for this role, please email your CV and covering letter. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Additional Resources Ltd 19 Manor Rd, East Grinstead RH19 1LP, UK
22/03/2019
Commis Chef - East Grinstead, West Sussex Salary - £17,000 The Company Our client is a leading hotel brand that is recognised around the world. The Role Our client is currently is currently recruiting for a Commis Chef to join their team & is well renowned for promoting excellent member of staff. The position will be working 5 days out of 7. Responsibilities Maintaining high standards of hygiene Preparing the ingredients for a more senior chef Measuring dish ingredients and portion sizes accurately Dealing with deliveries and stock rotation Essential Skills & Requirements Must be able to work weekends Must have previous Commis Chef experience Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Additional Resources Ltd Bolton, UK
22/03/2019
Experienced Service Advisor - Bolton Salary: £19k Basic, £26k OTE Working Hours: 8am - 6pm Monday to Friday. One in two Saturday mornings. Our client, a privately owner Franchise Dealership, who are based in Bolton, are looking for an experienced Service Advisor to join the stable and friendly team. My client would only like applications from candidates that have previous Main Dealer experience in this role. The key responsibilities will include Communicating with clients about vehicle problems, insurance questions and warranty issues Maintain positive relationships with clients to ensure repeat and return customers Approaches transactions with a sales-minded professionalism and suggestively sell products and services to clients Answer customer questions about services, including when to expect vehicle repairs Use all methods of customer communication including online bookings, phone calls and in person interactions to schedule and book appointments, vehicle drop offs and pick ups Communicate with technicians about vehicle statuses and ensure that vehicles will be ready on time Act as an advocate for clients when communicating vehicle problems and needs to the repair department Liaise with technicians about part ordering to ensure requisite parts are available when vehicle repairs require them and communicate any time restrictions to customers in a timely manner Demonstrate extensive knowledge of the service department The successful candidate should possess the following Previous experience within a vehicle service department Knowledge of vehicle parts and services Computer skills Strong customer facing skills Strong communication skills Team management Sales experience Enthusiastic and self-motivated attitude Apply now for this Motor Trade Service Advisor Job and an early interview can be arranged... Good Luck!! Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd Coventry, UK
22/03/2019
Receptionist - C oventry Salary: £ 16k-18k depending on experience The Company was formed as a new business from existing expertise, offering investment advisory on real estate sectors, development and management services to clients from the UK and Far East. It has got an exceptional and inspiring team working in both the UK and Chinese real estate industry for many years, who also has great synergies with the education sector across UK and China. It has also created a student accommodation brand . Now the brand owns multiple buildings in Leicester, Coventry and Newcastle, providing affordable, stylish and high quality student accommodation to university students. The Role Answer and manage all incoming telephone calls; Manage and mail posts; Meet visitors and keep a visiting record; Book and manage meeting rooms; Order and manage office supplies, including stationery, kitchen supplies, etc. Respond to general enquiry emails and send out emails with template provided; General administrative support; Manage the internal telephone and documents. Role Responsibilities: A degree related to business and administration preferred; Previous relevant working experience required, 1+ year preferred; Fluency in English required (and a second language preferred) in both writing and speaking; Experience of working in an international work environment preferred; Excellent problem-solving ability and attention to details; Strong interpersonal and organization skills; Good levels of IT literacy (especially Microsoft software and Outlook) and numeracy skills. Essential Skills & Requirements: We are recruiting a receptionist to work near Coventry Train Station from Mondays to Fridays. The candidate must have good literacy and numeracy skills together with a friendly and outgoing approach as this role involves face-to-face customer service provided. Excellent communication skills, confidence when dealing with the public, care and compassion, team work and a positive attitude to problem solving are essential to be successful in this role. Role description 1. Answer and manage all incoming telephone calls; 2. Manage and mail posts; 3. Meet visitors and keep a visiting record; 4. Book and manage meeting rooms; 5. Order and manage office supplies, including stationery, kitchen supplies, etc.; 6. Respond to general enquiry emails and send out emails with template provided; 7. General administrative support; 8. Manage the internal telephone and documents. Qualification and Skill Requirements 1. A degree related to business and administration preferred; 2. Previous relevant working experience required, 1+ year preferred; 3. Fluency in English required (and a second language preferred) in both writing and speaking; 4. Experience of working in an international work environment preferred; 5. Excellent problem-solving ability and attention to details; 6. Strong interpersonal and organization skills; 7. Good levels of IT literacy (especially Microsoft software and Outlook) and numeracy skills. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd Huddersfield, UK
22/03/2019
Vehicle Technician - Huddersfield We have an excellent opportunity for fully qualified motor VEHICLE TECHNICIAN to work for a well-respected family owned Garage based in the Huddersfield area. Basic Salary: £24k - £28k, depending on experience Benefits: 40 hours over five days. The role available vary from basic service work and Mot testing, to full diagnostic work on all makes and models. You will be required to accurately diagnose problems, service, undertake general repairs and meet deadlines. As such you will be fully qualified and be able to demonstrate stable experience within a Garage or Dealership. A current Mot license would be a huge benefit in this instance. Candidate Requirements: You will need to be an experienced technician with a relevant formal qualification (IMI/City & Guilds) Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely. Passionate about the industry and committed to the development of your technical knowledge and skills. Customer focused, able to keep customers experience and safety in mind throughout the service or diagnosis and repair Team Player - assist other technicians when workshop is under pressure and take ownership of any safety issues you identify in the workshop. Thorough and able to work with defined processes and guidelines. Quality focused with first time fix mentality. Honest with high levels of integrity The salary is negotiable between £24k to £28k and will depend on your level of experience. Working 40 hours per week 9.00am - 6.00pm with 1-hour lunch. Ideally working every Saturday and taking Sunday and Monday off. Apply now for an early interview for this Motor Trade Vehicle Technician job. Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd 14 Orme Rd, Kingston upon Thames KT1 3SA, UK
22/03/2019
Customer Service Administrator - Kingston-Upon-Thames, Surrey Part Time: Monday - Wednesday, 9am - 5pm Salary: £13,500 p.a. The Role Our client an established housing Association are looking to recruit a Customer Service Administrator to provide a high quality and comprehensive service, ensuring a consistently high level of response for customers. Key Responsibilities Include: Customer Service Provide an excellent first point for all customers Respond to enquiries from customers through a variety of means (E-mail, Telephone, office visits etc) with empathy and professionalism, aiming to provide resolution at the first opportunity. Providing customer service and information in relation to: Responsive repairs, gas safety, improvement and major repairs Estate and tenancy management Neighbourhood dispute and management Arrears and rent queries Promote direct debit and increase revenue Resident and community involvement Development schemes Shared ownership Take personal ownership and responsibility for going the extra mile to ensure issues are promptly and effectively resolved. Facilities Management Be first point of contact for Office Health and Safety Audits and carry out duties of the Office Fire Warden and DSE Assessor Manage facilities for the office: ordering stationary, canteen and office cleaning needs. Organise contractors regarding maintenance, office equipment, security and Portable Appliance testing Liaise with Finance team on monthly budget queries and complete any necessary POP forms for authorisation/receipt in relation to facilities management General General reception duties, to include meeting and greeting visitors, handling incoming and outgoing mail, scanning and distributing post where appropriate, dealing with incoming telephone calls and ensuring the office is generally clear and free from hazards. What you get in Return 14.4 days annual leave per annum plus bank holidays + 1.5 complimentary days at Christmas. Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd Cumbria, UK
22/03/2019
Full time
Pastry Sous Chef - Lake District SALARY - £25,000 - £27,000 THE COMPANY Award winning, family-run hotels set in some of the most beautiful parts of the lake district. ROLE Ready for the next step…….? Experienced Pastry Sous Chef or Senior Pastry Chef de Partie is required join..... click apply for full job details
Additional Resources Ltd Cumbria, UK
22/03/2019
Full time
Head Chef - Lake District SALARY - £32,000 - £35,000 THE COMPANY Award winning, family-run hotels set in some of the most beautiful parts of the lake district. ROLE Looking for a simpler way of life in the countryside…….? Highly experienced Head chef or Senior Sous is required..... click apply for full job details
Additional Resources Ltd London, UK
22/03/2019
User Experience (UX) Researcher - London £40 to £45K My client, a British newspaper, magazine and digital publisher are they are looking for a passionate User Experience (UX) Researcher to join a small, supportive and very friendly team. Here at the newspaper, they have big ambitions. Their National and Regional digital publications already reach an enormous audience, but they want be much bigger, and do much better! They are aiming to change the way that their 150 million monthly online users experience their digital products, and revolutionise the world of online news in the process. We're a small, User Experience & Design team, with backgrounds and experience at many top digital businesses, and they need great creative people with drive, passion and a desire to understand audiences and innovate to come on board and help them make this happen. Position Overview The User Experience Researcher will be a customer advocate, possesses a passionate understanding what makes users tick, and has a track record of executing highly impactful research with cross-functional teams. They will leverage a wide variety of research methods and work intimately with the UX and Design team to envision, validate, and ship high-quality experiences our customers will adore. Reporting to the User Research Lead, you will work on strategic research initiatives to create cohesive business cases for disruptive product work. Deliver insights into who are audiences are and what drives them, as well as running tactical research for the UX & Design, Product and Development teams as they build and evolve engaging products to service those audiences. You will conduct formative research to understand user needs and behaviours, and synthesize that research to inform product strategy. This role requires top-notch research skills, and the ability to collaborate with different product teams. Role Responsibilities Proactively plan and execute user research throughout the design and development lifecycle, from early strategic direction through post-release validation. Employ a wide range of research methods, including generative design research and contextual inquiry, participatory design workshops, interviews, formative and summative usability studies, and quantitative methods, such as surveys and data analytics. Develop and use relationships across the company to understand existing research and insights that inform your research questions, and collaborate on end-to-end research that looks across the customer journey. Lead workshops with cross-functional teams to ensure that findings and insights are translated into actionable product goals and direction. Share customer insights with the broader organisation in creative ways to increase customer empathy, including posters, immersion rooms, blog posts, and workshops. Iterating and improving the processes within the user research community at the newspaper. Coach and mentor others in the research community at the newspaper, and promoting research as a strategic driver for our products and services. Minimum Qualifications 1 to 3 Years professional research experience. Strong track record of qualitative research leading to results impacting product/UX strategy and development. Worked closely with quantitative research and knows how to blend this with qualitative research to synthesise actionable insights. Up-to-date toolkit of research methods, and the experience and savvy to know when to be lean and scrappy and when to be rigorous. Ability to collaborate with a wide set of stakeholders including UX and UI designers, product managers, and software developers. Ability to execute in a fast-paced, agile environment. Excellent communication skills, with the ability to distil complex ideas to their essence. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd 19 Manor Rd, East Grinstead RH19 1LP, UK
22/03/2019
Full time
Commis Chef - East Grinstead, West Sussex Salary - £17,000 The Company Our client is a leading hotel brand that is recognised around the world. The Role Our client is currently is currently recruiting for a Commis Chef to join their team & is well renowned for promoting excellent..... click apply for full job details
Additional Resources Ltd 19 Manor Rd, East Grinstead RH19 1LP, UK
22/03/2019
Full time
Conference & Banqueting Manager - East Grinstead, West Sussex Salary - £26,000 The Company Our client is a leading hotel brand that is recognised around the world. The Role Our client is currently is currently recruiting for a Conference & Banqueting Manager to join their team. ..... click apply for full job details
Additional Resources Ltd Haddenham, UK
22/03/2019
General Insurance Expert - Haddenham, Buckinghamshire Salary - £22k to £26k Depending on Experience Generous Benefits Commutable from Thame, Aylesbury, High Wycombe, Tring, Bicester, Abingdon, Oxford, Milton Keynes etc. The Company Our client is a financial information business, helping financial institutions, financial advisers and consumers make better informed decisions. They are based in Haddenham (near Aylesbury) and are a great place to work with some great Glassdoor reviews! The data collected and managed by their General Insurance research team is used by some of the largest names in the industry to provide instant and unbiased market and competitor intelligence for product providers, product ratings for them to use in their marketing messages, and product feature data for comparison websites. The Role & Experience Required: Our client are currently looking for a dedicated and enthusiastic general insurance expert, ideally a travel insurance specialist , to join this team of Researchers The role primarily involves; Researching information about general insurance products in the marketplace - including motor/home/travel/pet insurance, etc. using the Internet, industry press, and documentation from insurance companies and underwriters; Updating the company's database with any new information; Building effective relationships with insurance companies and underwriters to facilitate the acquisition of accurate and up-to-date information. Experience Required: At least 3 years of previous experience within financial services. A detailed knowledge of general insurance products, including in-depth knowledge of travel insurance. Strong organisational and communication skills with the ability to interpret information and to think analytically. You are a proactive team player with an inquisitive, methodical approach to your work. You have a keen eye for detail and accurate data entry skills. This role could be performed full time, but they are also able to discuss a flexible working option. The candidate is required to work five days per week, but the company could accommodate reduced hours on those days (between 5 and 7.5 hours per day). Package In return, they can offer an interesting and challenging role within a flexible and collaborative work environment, supporting a market leading software product. The salary range for the role is £22,000 to £26,000, very much dependent upon the skills, experience and knowledge you can bring to the role, and the role which you are suitable for. You'll also benefit from: Flexible working environment 5 weeks' holiday (plus the option to buy more) Generous pension scheme (with an employer contribution of up to 10%) Life, critical illness, private medical and dental insurances Employee Assistance Programme Contributions towards gym/sports club membership, plus lunchtime Yoga and running clubs Social, sporting and charity support activities throughout the year Free parking, plus showers and a bike shelter to support cycling to work Free tea/coffee/squash/fruit in our kitchens Please apply with your CV. Our client requires candidates to complete a short questionnaire as part of the application process. This will be sent back to you once you apply. Please only apply if you match the criteria outlined. Candidates must already have full rights to work in the UK. VISA sponsorship is not available. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources Ltd Oxford, UK
22/03/2019
Full time
Sous Chef - Central Oxford To £27,000 Permanent Privately Owned Boutique Hotel My client are on the look for a SOUS CHEF to support the kitchen team and the rest of the hotel. The client is very passionate about local ingredients and suppliers. This is an ideal opportunity of a chef who is as..... click apply for full job details