Sopra Steria Recruitment Limited

Sopra Steria Recruitment Limited 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
18/08/2018
Full time
Regional HR Advisor NHS Shared Business Services Salary: Competitive plus flexible benefits package (5% of Basic Salary) Location: Leeds (with regular travel across the region) Role overview Are you an employee with strong communication skills? Are you looking for a new challenge where you can apply your abilities and knowledge in a varied, development role? NHS SBS are looking to recruit a talented individual to provide support on various projects and case work, as allocated by the HR Business Partners and Director of HR. You must have experience and confidence in communicating effectively at all levels and the ability to build strong working relationships. The role will be supporting managers with key HR processes in employee relations, coaching and general queries. As an individual you must be well organised and have the ability to proactively manage multiple work tasks. A background in either HR or people management is a must to be successful in this position. The role is regional, therefore regular travel will be required to our various sites, including (but not limited to) our offices in Salford and Sheffield. Key responsibilities Working on a variety of employee relations cases across the organisation, providing face to face support for managers in planning and supporting meetings. Providing comprehensive on site advice and support to line managers based on their needs, adhering to HR procedures and legislations. Advising managers on short and long term sickness absence, including the referral process to Occupational Health Services, proactively ensuring all options and risks are evaluated to create appropriate action plans Supporting the implementation of new procedures and updating old procedures, providing feedback and action plans to support the process Identifying and supporting stakeholders who would benefit from training, designing course material and training programmes. Delivery of manager process training Proactively improving own performance whilst keeping up to date on emerging employment legislation and codes of practice. Involvement in adhoc projects with HRBPs/HRD to support business strategic aims, ie employee engagement and new business. Attend manager forums, supporting with delivery of key messages. Supporting Employee Engagement Networks and facilitating Great Place to work action planning. Facilitating NHS SBS corporate induction. Holding HR drop in clinics at NHS SBS locations. Supporting with Employee briefings. Supporting with Employee communications in relation to HR projects. Essential skills Experience of working in a previous HR role and/or people management experience. Excellent Communication Skills Ability to build effective working relationships Organisation Skills Ability to manage varied and busy workload Desirable skills NHS Business knowledge and understanding Experience of working in a central function Experience working in a HR Advisory role. Certificate in Personnel Practice CIPD qualified About us Established in 2005, we are now the UK's leading provider of business services to the NHS, which include Finance & Accounting, Procurement and Employment Services. We currently work with 100% of the NHS Commissioning organisations and over a third of NHS Trusts, providing a high level of governance and accountability for around £100 billion of NHS spend annually. We also provide a full range of solutions for NHS Provider organisations, ensuring cost improvements and efficiency savings, as well as improved data management and reporting. NHS Shared Business Services is a unique joint venture between the Department of Health and Sopra Steria. We're proud to be the only company which is part of the NHS family, with over 30% of the market using one or more of our products. Our mission is to deliver £1 billion savings back to the NHS by 2020. We've already delivered audited savings of over £400 million to our NHS clients. As an organisation one of our strategic objectives is to become a Great Place to Work, with a score of 70+. To ensure we achieve our aim we ensure our people are at the centre of our development. NHS Shared Business Services is committed to establishing and maintaining a working environment which is free from discrimination and values all employees as individuals. All applicants and employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour. Find out more Visit the NHS SBS website.
Sopra Steria Recruitment Limited West Midlands, UK
18/08/2018
Contractor
Hi, I am currently looking to fill the position of Service Desk Analyst based in Coventry . I have mentioned the job description below for you to review. Role: Service Desk Analyst Duration: 1 Months Rolling Location: Coventry & Warwickshire Trust, Wayside House, Wilson Lane, Coventry Daily Rate: £ 93.45 Inside IR 35 Responsibilities/Accountability: We would be very interested in hearing from you if you have the following skills and experience. You will have the ability to: Analyse, diagnose and resolve a wide variety of desktop/EPOS/network related incidents to 1st Line level. Multitask and listen to the callers' issues and key the information into our call logging system simultaneously. Work under pressure, using own initiative whilst remaining professional at all times. Recognise and escalate potential issues and critical incidents in a timely and appropriate manner. You will have a strong customer focus with exceptional customer service skills. Identify and meet customer expectations and work on your own initiative and accept responsibility/ownership for calls. Participate and contribute successfully within a team environment and have a positive outlook with a can-do' attitude. Skills/Experience It is imperative that you are able to control the incoming call to establish key information, listen to what the problem could be, create or update the incident with clear and defined details, while still able to engage in conversation with the caller in a professional manner. Experience of supporting, or the very least collating information, in a technical environment at 1st and/or 2nd line. Knowledge of Microsoft Office applications ie Excel. Outlook, Word, Powerpoint. Experience of working within a customer service environment with high verbal and written customer service skills. The ability to provide a written report of customer information whilst on the phone.
Sopra Steria Recruitment Limited Lancashire, UK
17/08/2018
Contractor
Project Support Officer - Salford - 3 months initially My Salford based client is currently looking to recruit a Project Support Officer for an initial 3 month contract. The successful candidate will have the following skills and experience: Experience of arranging bookings for a large scale network deployment. Experience of liaising with 3rd party suppliers on engineering scheduling. Day to day Project Support Officer role of assisting the Project Manager with tracking and reporting on projects. If you have the above skills and experience click apply now, alternately send a copy of your CV - Thanks.
Sopra Steria Recruitment Limited Eastbourne, UK
17/08/2018
Contractor
Job title: Service Support Team Leader Location: Eastbourne Duration: 6 months Exclusive opportunity: Sopra Steria is currently recruiting for experienced Service Support Team Leader to join one of their key project teams, based in Eastbourne . Role Overview: Manage the team of Call Handlers on shift ensuring quality of service is provided. Monitor and ensure continued operation of the Service Desk. Roles at this level achieve results and provide services either personally or through others in a specific area or discipline to meet defined quality or efficiency standards or to ensure best practice advice is given. Individuals possess the skills, knowledge and ability to perform and deliver without day to day supervision. They possess the ability to solve problems with commercial judgment and are influential in customer relationships. Roles at this level will require a detailed understanding of methods, systems and procedures. The work involves limited guidance and only general instructions from more senior colleagues. Therefore initiative and judgment are required to address and resolve daily problems. Key Responsibilities: Line management of call Handler, including: Manage absence, conduct Performance Management Interviews (PMI) or delegate/control their implementation, ensure adequate skills and resources are available, assess training requirements and agree training program. Co-ordinate all parties during major problems and outages as follows: ensure customers are updated, ensure that appropriate resources are targeted towards the problem, and ensure resolutions are found in order to stop reoccurrence. Produce shift and online daily reports highlighting points for attention or escalation. Represent Operations in meeting and problem reviews. Ensure all documentation and procedures are: Up to date and adhered to at all times, Conform to the correct standards, Relevant and understood by all operations staff. Monitor all call flow indicators. Log details of all incidents and problems utilizing standard reporting methods. Answer incoming calls taking necessary details and ensuring the call is dealt with. Use supplied checklists and ensures that problems highlighted are followed up. Recommend areas where improvements to any aspect of the operation could be made. Essential Skills: The Team Leader will have good working knowledge of the developments in their area, and an awareness of its application within past and present Sopra Steria engagements. Have an understanding of all operational technologies Understand and follow customer operations procedures. Retain a good understanding of customer requirements to ensure excellent customer service. Diploma in Computer Sciences Experience of running shifts within Operations. Competencies: Evidence of Operating at an Individual Level in all competencies and at an Operational level in some. Leadership Business and Technical Awareness Future Orientation Setting High Standards Team working Effective Communication Accountability Change Orientation Please apply directly, there are no agencies working on this role. Contact Palak Sharma (see below) The post holder will work through Sopra Steria Recruitment for Sopra Steria, a European leader in digital transformation, providing one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development, infrastructure management and business process services. Sopra Steria Recruitment: 2016 Winners of the APSCo Awards for Excellence for Recruitment Company of the Year >£50m Turnover and Recruiter's Investing in Talent Awards. Sopra Steria Recruitment: 2017 Winners of the APSCo Awards for Excellence for Recruitment Company of the Year £50m+ Turnover
Sopra Steria Recruitment Limited Lancashire, UK
17/08/2018
Contractor
My Salford based client is currently looking to recruit a Project Administrator for an initial 3 month contract. The role will be to support the bookings and admin tasks of multiple sites across Greater Manchester for various IT refreshes. The successful applicant does not need to have a vast knowledge of IT infrastructure as the role is support/admin based. The main requirements for the role are: Strong communication skills (Phone and Email) Diary Management and Scheduling for multiple engineers Ability to prioritise workload Interpersonal skills, building good working relationships with customers and internal departments Record keeping and data entry Problem solving and ability to deal with ad-hoc demands. Multitasking Working to tight deadlines If you have the above skills and experience click apply now.
Sopra Steria Recruitment Limited Lancashire, UK
17/08/2018
Contractor
Project Support Officer - Salford - 3 months initially My Salford based client is currently looking to recruit a Project Support Officer for an initial 3 month contract. The successful candidate will have the following skills and experience: Experience of arranging bookings for a large scale network deployment. Experience of liaising with 3rd party suppliers on engineering scheduling. Day to day Project Support Officer role of assisting the Project Manager with tracking and reporting on projects. If you have the above skills and experience click apply now, alternately send a copy of your CV - Thanks.
Sopra Steria Recruitment Limited Eastbourne, UK
17/08/2018
Contractor
Job title: Service Support Team Leader Location: Eastbourne Duration: 6 months Exclusive opportunity: Sopra Steria is currently recruiting for experienced Service Support Team Leader to join one of their key project teams, based in Eastbourne . Role Overview: Manage the team of Call Handlers on shift ensuring quality of service is provided. Monitor and ensure continued operation of the Service Desk. Roles at this level achieve results and provide services either personally or through others in a specific area or discipline to meet defined quality or efficiency standards or to ensure best practice advice is given. Individuals possess the skills, knowledge and ability to perform and deliver without day to day supervision. They possess the ability to solve problems with commercial judgment and are influential in customer relationships. Roles at this level will require a detailed understanding of methods, systems and procedures. The work involves limited guidance and only general instructions from more senior colleagues. Therefore initiative and judgment are required to address and resolve daily problems. Key Responsibilities: Line management of call Handler, including: Manage absence, conduct Performance Management Interviews (PMI) or delegate/control their implementation, ensure adequate skills and resources are available, assess training requirements and agree training program. Co-ordinate all parties during major problems and outages as follows: ensure customers are updated, ensure that appropriate resources are targeted towards the problem, and ensure resolutions are found in order to stop reoccurrence. Produce shift and online daily reports highlighting points for attention or escalation. Represent Operations in meeting and problem reviews. Ensure all documentation and procedures are: Up to date and adhered to at all times, Conform to the correct standards, Relevant and understood by all operations staff. Monitor all call flow indicators. Log details of all incidents and problems utilizing standard reporting methods. Answer incoming calls taking necessary details and ensuring the call is dealt with. Use supplied checklists and ensures that problems highlighted are followed up. Recommend areas where improvements to any aspect of the operation could be made. Essential Skills: The Team Leader will have good working knowledge of the developments in their area, and an awareness of its application within past and present Sopra Steria engagements. Have an understanding of all operational technologies Understand and follow customer operations procedures. Retain a good understanding of customer requirements to ensure excellent customer service. Diploma in Computer Sciences Experience of running shifts within Operations. Competencies: Evidence of Operating at an Individual Level in all competencies and at an Operational level in some. Leadership Business and Technical Awareness Future Orientation Setting High Standards Team working Effective Communication Accountability Change Orientation Please apply directly, there are no agencies working on this role. Contact Palak Sharma (see below) The post holder will work through Sopra Steria Recruitment for Sopra Steria, a European leader in digital transformation, providing one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development, infrastructure management and business process services. Sopra Steria Recruitment: 2016 Winners of the APSCo Awards for Excellence for Recruitment Company of the Year >£50m Turnover and Recruiter's Investing in Talent Awards. Sopra Steria Recruitment: 2017 Winners of the APSCo Awards for Excellence for Recruitment Company of the Year £50m+ Turnover
Sopra Steria Recruitment Limited Lancashire, UK
17/08/2018
Contractor
My Salford based client is currently looking to recruit a Project Administrator for an initial 3 month contract. The role will be to support the bookings and admin tasks of multiple sites across Greater Manchester for various IT refreshes. The successful applicant does not need to have a vast knowledge of IT infrastructure as the role is support/admin based. The main requirements for the role are: Strong communication skills (Phone and Email) Diary Management and Scheduling for multiple engineers Ability to prioritise workload Interpersonal skills, building good working relationships with customers and internal departments Record keeping and data entry Problem solving and ability to deal with ad-hoc demands. Multitasking Working to tight deadlines If you have the above skills and experience click apply now.
Sopra Steria Recruitment Limited West Midlands, UK
17/08/2018
Contractor
Hi, I am currently looking to fill the position of Service Desk Analyst based in Coventry . I have mentioned the job description below for you to review. Role: Service Desk Analyst Duration: 1 Months Rolling Location: Coventry & Warwickshire Trust, Wayside House, Wilson Lane, Coventry Daily Rate: £ 93.45 Inside IR 35 Responsibilities/Accountability: We would be very interested in hearing from you if you have the following skills and experience. You will have the ability to: Analyse, diagnose and resolve a wide variety of desktop/EPOS/network related incidents to 1st Line level. Multitask and listen to the callers' issues and key the information into our call logging system simultaneously. Work under pressure, using own initiative whilst remaining professional at all times. Recognise and escalate potential issues and critical incidents in a timely and appropriate manner. You will have a strong customer focus with exceptional customer service skills. Identify and meet customer expectations and work on your own initiative and accept responsibility/ownership for calls. Participate and contribute successfully within a team environment and have a positive outlook with a can-do' attitude. Skills/Experience It is imperative that you are able to control the incoming call to establish key information, listen to what the problem could be, create or update the incident with clear and defined details, while still able to engage in conversation with the caller in a professional manner. Experience of supporting, or the very least collating information, in a technical environment at 1st and/or 2nd line. Knowledge of Microsoft Office applications ie Excel. Outlook, Word, Powerpoint. Experience of working within a customer service environment with high verbal and written customer service skills. The ability to provide a written report of customer information whilst on the phone.
Sopra Steria Recruitment Limited Southampton, UK
17/08/2018
Payroll Administrator - 12m FTC NHS Shared Business Services Salary: £18,000 plus 5% flexible benefits Location: Southampton Contract: 12 months FTC Role overview As the Payroll Administrator you will responsible for the delivery of accurate payments to staff, both weekly and monthly for a defined part of the total payroll, ensuring legislation, terms & conditions of service and other statutory and local agreements are processed correctly. You will also be responsible for the completion of a timely and accurate payroll within defined timescales, ensuring confidentiality of staff records at all times. Our experienced Payroll teams are already responsible for paying over 200,000 NHS employees each month, achieving 99.8% accuracy, and looking to recruit a number of officers for our expanding teams. Key responsibilities Work within the guidelines of NHS SBS and Client policies and procedures, ensuring that Audit requirements are met at all times and deadlines are strictly adhered to Responsible for dealing effectively with queries from customers both internal and external, both by telephone or in person, at all times conveying a professional and efficient attitude and pass any contentious calls to the Deputy Payroll and Pensions Manager/Team Leader, whilst abiding by NHS SBS and Client policies and procedures Reporting to the Deputy Payroll and Pensions Manager/Team Leader for all aspects of payroll work, ensuring the continued smooth and effective running of the section and that all targets are met within defined deadlines Responsible for ensuring that all National or Local payroll changes are dealt with in accordance with requirements, and that all customers are able to understand the changes that affect their pay Responsible for ensuring that all documentation relating to statutory legislation and Terms & Conditions of service is kept up to date and is easily accessible to the rest of the team Ensure that all manual under/overpayments are valid and correctly calculated and payments raised (if appropriate) on a timely basis Essential skills Previous or current experience, delivering exceptional customer service Administration experience and knowledge of MS software packages Excellent communication and organisational skills The ability work in a team and build relationships with co-workers Attention to detail The ability to work flexibly, able to respond to increased pressure of work Ability to prioritise work load The Ability to Observe personal duty of care in relation to equipment or resources Experience of accurate data entry and validation of financial information Desirable skills Experience in payroll or finance NVQ 3 Qualification or equivalent level of experience in Payroll. An understanding of the NHS Pension Scheme Ability to understand, interpret, implement and communicate several complex terms and conditions of service within one organisation Has an awareness of the law relating to payroll (ie TUPE, employment rights and data protection) About us Established in 2005, we are now the UK's leading provider of business services to the NHS, which include Finance & Accounting, Procurement and Employment Services. We currently work with 100% of the NHS Commissioning organisations and over a third of NHS Trusts, providing a high level of governance and accountability for around £100 billion of NHS spend annually. We also provide a full range of solutions for NHS Provider organisations, ensuring cost improvements and efficiency savings, as well as improved data management and reporting. NHS SBS is a unique joint venture between the Department of Health and Sopra Steria. Our mission is delivering £1 billion savings back to the NHS by 2020 and we have already delivered audited savings of over £350m. We provide cost improvements of around 30% for our clients, as well as providing added value solutions. NHS Shared Business Services is committed to establishing and maintaining a working environment which is free from discrimination and values all employees as individuals. All applicants and employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.
Sopra Steria Recruitment Limited Northampton, UK
17/08/2018
Contractor
Sopra Steria Recruitment is working in partnership with a major public sector client in the UK. We are currently recruiting a Estates Surveyor to be based in Lincoln or Northampton for an initial period of 12 months with possible extension. Role: Estates Surveyor Duration: 12 Months with possible extension Location: Lincoln/Northampton IR35: Please note that this role has been classified as Inside IR35. Experience: You will hold an appropriate RICS qualification (AssocRICS, MRICS and FRICS), and have relevant land and property experience Experience of working as a Surveyor in a professional estates service and able to demonstrate detailed knowledge in one or more of the following areas: A good understanding of planning, property and compensation legislation and of compulsory purchase procedures. Providing advice on land and compensation matters to minimise project risk and compensation liabilities. Negotiating access to land, securing appropriate interests and settling compensation claims. The management of a diverse land and property portfolio including property management, valuation and landlord and tenant issues to provide sustainable land use and deliver best practice. You should be able to balance work to ensure that tasks are achieved and have good interpersonal skills in order to build networks and influence both internal and external customers/stakeholders and the effective resolution of issues. You should be able to identify and implement areas of best practice. The work will based in the Lincoln/Northamptonshire area and some travel is involved, potentially one day a week between sites.
Sopra Steria Recruitment Limited 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
17/08/2018
Contractor
Hi Hope you are well. I am looking to fill Estates Officer r OLE with one of our Client. Please go through the description and let me know if you are interested Role: Estates Officer Duration: 7-8 Months with possible extension Location: Leeds Rate £200-£300 per day (Inside of IR35) A background in utilities/acting on behalf of a public body with statutory powers would be beneficial as will the management of a predominantly rural estate. Strong communication/influencing skills and the ability to negotiate. The work will be based in the Leeds/Yorkshire area and some travel is involved. 1 to 2 days per week potentially between sites The successful applicant will be involved with some large construction projects where they will be given the opportunity to use their influencing and negotiation skills. They will be involved in wide range of work, including our national flood risk programme, looking after various operational projects, managing a diverse land portfolio and be involved in the acquisition and compensation programme for major capital works. Estates Surveyor qualified as a Chartered Surveyor (either MRICS or AssocRICS) with some post qualification experience and preferably with rural background.
Sopra Steria Recruitment Limited Hemel Hempstead, UK
17/08/2018
Full time
Procurement Manager Salary Competitive + 15% flexible benefits fund Location Hemel Hempstead Role Overview - Procurement - Part of Finance and Corporate Services Due to continued growth and development, we are looking to recruit a Procurement Manager. This role will see you working with the wider Procurement Team & stakeholders around the business, ensuring procurement activities are optimised. Working within specific category areas, implementing correct contracting & commercial arrangements with suppliers. Achieving maximum value from spend whilst fully supporting the needs of the wider Procurement Team as well as client and commercial bid teams. Key Responsibilities: Responsible for a portfolio of product & service categories alongside related suppliers in order to satisfy business requirements Focusing on IT Hardware & Software as well as Telecoms & Hosting categories to analyse existing supplier profile, spend and relationships and develop strategies and activities to look for consolidation opportunities Improve existing and develop new relationships, to improve Sopra Steria Procurement's PSL profile as well as deliver efficiencies and cost savings, alongside supporting the activities of the wider Procurement Team Additionally review supplier contracts, to ensure they are fit for purpose & support existing Client contracts and wider procurement activities Market Procurement capabilities internally and develop strong partnerships with executive managers in support of Client Procurement initiatives Essential Skills/Experience: CIPS qualified or equivalent In-depth knowledge of Procurement process Experience dealing with complex negotiations on prices and contract terms in order to deliver savings and commercial value Knowledge of contracts and contracting process Ability to set strategy and interact with senior stakeholders Good commercial awareness, including influencing profit margins on deals, budgeting, forecasting, monitoring and controlling, and commercial reporting A team player capable of working in a challenging and demanding environment, where understanding Procurement's impact on Client contracts and commercials, is crucial Desirable Skills/Experience: MCIPS qualified Working knowledge of consultancy style companies Experience working on client-related procurement projects Experience of IT procurement activities, requirements and supplier management
Sopra Steria Recruitment Limited Southampton, UK
17/08/2018
Full time
Customer Service Advisor (Inbound Call Centre) NHS Shared Business Services Salary: £17,065 pa + 5% Flexible Benefits Fund Location: Southampton Role overview Within the Employment Service Desk (ESD) you will be working in our inbound contact centre as the first point of contact for all clients and their employees, responding to enquiries regarding the payroll and pension services we provide to our clients. You will carry out all tasks within specified time scales in order to meet our Service Level Agreements, follow departmental procedures, and ensure all interactions are accurately logged within our CRM system for audit, compliance and quality purposes. You will ensure that the employee experience is outstanding by delivering excellent customer service; managing all queries positively, efficiently and accurately, maintain data protection, handle sensitive and confidential information appropriately and work closely with internal teams and departments to secure the right resolution for our clients' employees. Key responsibilities Responsible for dealing effectively with queries from customers (both internal and external) by telephone or web form, at all times conveying a professional and efficient attitude following customer service standards. To accurately resolve as many, if not all, queries as possible during the initial contact. To be proactive to customer needs and actively participate in customer service improvement. To understand and work towards achieving standards set within the Service Level Agreements (SLA) for Key Performance Indicator (KPI) needs on behalf of all trusts. To provide clear, concise and accurate information to clients and their employees ensuring that all interactions are accurately logged within the CRM system. Follow the guidelines laid out under the Data Protection Act. Support other internal departments in achieving their Key Performance Indicators in respect of query resolutions. Maintain a basic awareness of statutory regulations in respect of National and Local deductions from pay such as PAYE and NI. To construct suitable responses to queries from staff, HMRC and other outside organizations verbal and written. To attend and actively participate in all training programmes offered and arranged. Flexibly process multiple enquiries on multi customer payrolls. Adherence to NHS SBS internal policies. Compliance to Departmental Internal Controls and the financial framework determined by the Client. Essential skills/experience Previous experience within a customer service role Previous office/payroll/finance/Call Centre environment is desirable Excellent Communication and Customer Service Skills The ability to work in a team Numerate and methodical The ability to multitask and work under pressure Good PC skills, using Microsoft Word, Excel and the ability to input from basic data source and produce basic spreadsheets About us Established in 2005, we are now the UK's leading provider of business services to the NHS, which include Finance & Accounting, Procurement and Employment Services. We currently work with 100% of the NHS Commissioning organisations and over a third of NHS Trusts, providing a high level of governance and accountability for around £100 billion of NHS spend annually. We also provide a full range of solutions for NHS Provider organisations, ensuring cost improvements and efficiency savings, as well as improved data management and reporting. NHS SBS is a unique joint venture between the Department of Health and Sopra Steria. Our mission is delivering £1 billion savings back to the NHS by 2020 and we have already delivered audited savings of over £350m. We provide cost improvements of around 30% for our clients, as well as providing added value solutions. NHS Shared Business Services is committed to establishing and maintaining a working environment which is free from discrimination and values all employees as individuals. All applicants and employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour. Find out more Visit the NHS SBS website.
Sopra Steria Recruitment Limited Portsmouth, UK
16/08/2018
Contractor
We are currently recruiting for a Microsoft SQL Server DBA Good working knowledge of Windows Server Failover Clusters Working knowledge of AD, DNS and IP addressing Ability to troubleshoot connectivity issues using common windows tool set Expert knowledge of SQL Server failover cluster instances Expert knowledge of SQL Server availability groups Expert knowledge of database mirroring Expert of SQL server replication and log shipping Good knowledge of SSIS and SSRS good knowledge of SQL server internal meta data catalogs Proven experience as a DBA in support/project delivery roles
Sopra Steria Recruitment Limited Northampton, UK
16/08/2018
Contractor
Sopra Steria Recruitment is working in partnership with a major public sector client in the UK. We are currently recruiting a Estates Surveyor to be based in Lincoln or Northampton for an initial period of 12 months with possible extension. Role: Estates Surveyor Duration: 12 Months with possible extension Location: Lincoln/Northampton IR35: Please note that this role has been classified as Inside IR35. Experience: You will hold an appropriate RICS qualification (AssocRICS, MRICS and FRICS), and have relevant land and property experience Experience of working as a Surveyor in a professional estates service and able to demonstrate detailed knowledge in one or more of the following areas: A good understanding of planning, property and compensation legislation and of compulsory purchase procedures. Providing advice on land and compensation matters to minimise project risk and compensation liabilities. Negotiating access to land, securing appropriate interests and settling compensation claims. The management of a diverse land and property portfolio including property management, valuation and landlord and tenant issues to provide sustainable land use and deliver best practice. You should be able to balance work to ensure that tasks are achieved and have good interpersonal skills in order to build networks and influence both internal and external customers/stakeholders and the effective resolution of issues. You should be able to identify and implement areas of best practice. The work will based in the Lincoln/Northamptonshire area and some travel is involved, potentially one day a week between sites.
Sopra Steria Recruitment Limited 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
16/08/2018
Contractor
Hi Hope you are well. I am looking to fill Estates Officer r OLE with one of our Client. Please go through the description and let me know if you are interested Role: Estates Officer Duration: 7-8 Months with possible extension Location: Leeds Rate £200-£300 per day (Inside of IR35) A background in utilities/acting on behalf of a public body with statutory powers would be beneficial as will the management of a predominantly rural estate. Strong communication/influencing skills and the ability to negotiate. The work will be based in the Leeds/Yorkshire area and some travel is involved. 1 to 2 days per week potentially between sites The successful applicant will be involved with some large construction projects where they will be given the opportunity to use their influencing and negotiation skills. They will be involved in wide range of work, including our national flood risk programme, looking after various operational projects, managing a diverse land portfolio and be involved in the acquisition and compensation programme for major capital works. Estates Surveyor qualified as a Chartered Surveyor (either MRICS or AssocRICS) with some post qualification experience and preferably with rural background.
Sopra Steria Recruitment Limited Southampton, UK
16/08/2018
Full time
Customer Service Advisor (Inbound Call Centre) NHS Shared Business Services Salary: £17,065 pa + 5% Flexible Benefits Fund Location: Southampton Role overview Within the Employment Service Desk (ESD) you will be working in our inbound contact centre as the first point of contact for all clients and their employees, responding to enquiries regarding the payroll and pension services we provide to our clients. You will carry out all tasks within specified time scales in order to meet our Service Level Agreements, follow departmental procedures, and ensure all interactions are accurately logged within our CRM system for audit, compliance and quality purposes. You will ensure that the employee experience is outstanding by delivering excellent customer service; managing all queries positively, efficiently and accurately, maintain data protection, handle sensitive and confidential information appropriately and work closely with internal teams and departments to secure the right resolution for our clients' employees. Key responsibilities Responsible for dealing effectively with queries from customers (both internal and external) by telephone or web form, at all times conveying a professional and efficient attitude following customer service standards. To accurately resolve as many, if not all, queries as possible during the initial contact. To be proactive to customer needs and actively participate in customer service improvement. To understand and work towards achieving standards set within the Service Level Agreements (SLA) for Key Performance Indicator (KPI) needs on behalf of all trusts. To provide clear, concise and accurate information to clients and their employees ensuring that all interactions are accurately logged within the CRM system. Follow the guidelines laid out under the Data Protection Act. Support other internal departments in achieving their Key Performance Indicators in respect of query resolutions. Maintain a basic awareness of statutory regulations in respect of National and Local deductions from pay such as PAYE and NI. To construct suitable responses to queries from staff, HMRC and other outside organizations verbal and written. To attend and actively participate in all training programmes offered and arranged. Flexibly process multiple enquiries on multi customer payrolls. Adherence to NHS SBS internal policies. Compliance to Departmental Internal Controls and the financial framework determined by the Client. Essential skills/experience Previous experience within a customer service role Previous office/payroll/finance/Call Centre environment is desirable Excellent Communication and Customer Service Skills The ability to work in a team Numerate and methodical The ability to multitask and work under pressure Good PC skills, using Microsoft Word, Excel and the ability to input from basic data source and produce basic spreadsheets About us Established in 2005, we are now the UK's leading provider of business services to the NHS, which include Finance & Accounting, Procurement and Employment Services. We currently work with 100% of the NHS Commissioning organisations and over a third of NHS Trusts, providing a high level of governance and accountability for around £100 billion of NHS spend annually. We also provide a full range of solutions for NHS Provider organisations, ensuring cost improvements and efficiency savings, as well as improved data management and reporting. NHS SBS is a unique joint venture between the Department of Health and Sopra Steria. Our mission is delivering £1 billion savings back to the NHS by 2020 and we have already delivered audited savings of over £350m. We provide cost improvements of around 30% for our clients, as well as providing added value solutions. NHS Shared Business Services is committed to establishing and maintaining a working environment which is free from discrimination and values all employees as individuals. All applicants and employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour. Find out more Visit the NHS SBS website.
Sopra Steria Recruitment Limited 98 Hamilton Rd, Motherwell ML1 3DG, UK
16/08/2018
Contractor
Sopra Steria Recruitment is working in partnership with a major public sector client in the UK. We are currently recruiting an Planning Assistant for an initially 8 month contract based in Motherwell . Job Title: Planning Assistant Location: Motherwell Contract Length: 8 months initially This role falls INSIDE IR35 Responsibilities: Working along with Resource Planner to deliver road closures, supply plant and sub-contract staff. Administrative side support. Purchasing: (COOM/iProcurement) Sopra Steria Recruitment Limited acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates would be contacted via Call/Email. Apply now to know more..!
Sopra Steria Recruitment Limited Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
16/08/2018
Full time
Senior Solution Consultant (Consulting Manager) Salary: £80,000 plus 15% flexible benefits package and bonus Location: London, Reading, Hemel Hempstead, Birmingham or Manchester with travel required across the UK Role overview Sopra Steria is recruiting for an IT Advisory Consultant to join our growing consultancy team in the Commercial sector. We are a successful, growing team with the freedom to set our own direction and a determination to build sustainable business by putting our clients' success first. Sopra Steria is recognised as a leading Systems Integrator, supporting organisations in delivering digital solutions and transforming or supporting Legacy platforms. The It Advisory consulting group sits within Sopra Steria's Consultancy business and forms part of a broader Consultancy Services practice. Sopra Steria are seeking an IT Advisory Consultant who can work directly with clients, to help them understand and address digital challenges, identify, embrace and implement appropriate digital technologies and develop creative solutions that support their business. This will involve interacting with C-Level client stakeholders and client staff, managing multiple assignments, and leading teams of Sopra Steria personnel. The Consultant opportunity involves scoping, planning and managing the delivery of fieldwork, managing small to medium-sized teams, and developing high-quality client deliverables. As we have clients in various UK locations, you must be flexible on travel. Essential Experience : Proven end to end solution architecture and application design experience Experience and knowledge of eCommerce, CRM, Marketing and ERP platforms and technologies, preferably in a retail context Strong knowledge of business processes and Digital/IT systems, IT architecture methods and tools and cloud architecture and principles Good awareness of Data Management, Integration and Security principles and solutions Proven track record of managing and leading teams (including managers & leaders) in a business focused IT environment Commercial awareness, with a strong customer focus and customer awareness Result driven, able to manage with vision and purpose As a people manager able to motivate direct reports and others Excellent prioritising and problem solving skills Academic degree in Computer science, Business, Finance or related field, with 10 - 15 years of broad relevant experience About us Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end to end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges. Sopra Steria is committed to establishing and maintaining a working environment which is free from discrimination and which values all employees as individuals. All employees and prospective employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.