Resource Management

Resource Management City of London, UK
17/10/2018
Full time
Role: Press Officer - Asset Management Salary: £35,000-£40,000 Benefits: 28 days Holiday + Bank Holidays, Pension & Annual Bonus Royal London is the largest mutual life, pensions and investment company in the UK, with funds under management of £114 billion, 8.8 million policies in force and 3,637 employees. Figures quoted are as at 31 December 2017. Founded as a Friendly Society in a London coffee shop in 1861, Royal London started out with the aim to help people avoid the stigma of a pauper's grave. Since then we have been helping people help themselves and are committed to delivering the best value for customers and putting members first. We have an exciting permanent opportunity for a Press Officer to join the Group External Communications team (based in London). The purpose of the role is to provide support on a wide range of press activities within the team; focusing primarily on the asset management part of the business (RLAM), but also providing broader press office support across other areas of the Royal London Group. This role will offer an excellent opportunity to further your career within press and public relations; gaining exposure to a wide range of business areas and developing your PR skill set. Responsibilities: Support the delivery of the PR strategy for the asset management business (RLAM) Develop ideas for features and stories to promote RLAM Manage relationships with journalists Take ownership of press queries and related activities Support senior team members in the evaluation of campaigns Skills, Qualifications & Experience: Experience within a PR environment (either client side or agency side) Experience of handling press enquiries and media relations Strong desire to learn and develop your skill set further Excellent communication skills, both verbally and written Ability to take a solution-based approach to obstacles Highly proactive and positive attitude to tasks The ability to offer creative and innovative ideas Experience within Asset Management or Financial Services would be desirable, but is not essential Royal London is an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills - whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief. We will consider flexible working arrangements for all our roles. We also welcome applications from individuals who have taken an extended career break. To apply, please use the 'Apply Online' For any further queries regarding the role, please contact (see below)
Resource Management City of London, UK
17/10/2018
UK Senior Marketing Executive Location: London Salary: Competitive Royal London is the largest mutual life, pensions and Investment Company in the UK, with Group funds under management of £114 billion and latest ProfitShare pay out to members of £142 million. Group businesses provide around 9.0 million policies and employ 3,669 people. (Figures quoted are as at 10 May 2018). Founded as a Friendly Society in a London coffee shop in 1861, Royal London started out with the aim to help people avoid the stigma of a pauper's grave. Since then we have been helping people help themselves and are committed to delivering the best value for customers and putting members first. We have an exciting 12 month fixed-term contract opportunity for a UK Senior Marketing Executive to join the Asset Management's marketing team in London. The main purpose of the role is to develop and deliver marketing materials and campaigns that will promote Royal London Asset Management's funds within the UK, for both the wholesale, advisory and institutional markets. This role will offer the opportunity to join an established and fast-paced department, where you will make a large contribution to the success of marketing campaign activity. Responsibilities: Develop marketing plans and campaigns across multiple channels, including digital Create and produce marketing materials for both online and offline channels Develop and manage the social media strategy, having a hands-on responsibility for social media content Monitor and analyse campaign results, providing recommendations and solutions for continual improvement Provide support to the planning of events and develop associated marketing materials Ensure all marketing materials meet regulatory and compliance guidelines Skills, Qualifications & Experience: A strong background in Asset Management and deep understanding of investment products Experience of marketing to wholesale, advisory and institutional clients Good exposure to marketing campaigns across multiple channels; including both online and offline Excellent writing ability and experience of producing a range of engaging and informative marketing materials Strong experience of social media strategy and content development An autonomous and proactive approach to tasks Very strong communication and stakeholder management skills Royal London is an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills - whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief. We will consider flexible working arrangements for all our roles. We also welcome applications from individuals who have taken an extended career break.
Resource Management Wilmslow SK9, UK
17/10/2018
Full time
Customer Service Consultant - Consumer Division Wilmslow Salary: £15,380 - £21,000 + 4% Shift Allowance + benefits (Annual bonus, 28 days holiday + bank holiday, Onsite gym + pension + flex benefits) Our client is the largest mutual life, pensions and investment company in the UK, with Group funds under management of £114 billion and latest ProfitShare pay out to members of £142 million. Group businesses provide around 9.0 million policies and employ 3,669 people. (Figures quoted are as at 10 May 2018). Founded as a Friendly Society in a London coffee shop in 1861, they started out with the aim to help people avoid the stigma of a pauper's grave. Since then we have been helping people help themselves and are committed to delivering the best value for customers and putting members first. We have a new opportunity for a Customer Services Consultant to join our Consumer division based in Wilmslow. The main purpose is to support both new and existing customers by providing exceptional service, dealing with telephone calls and any other administration work, as required. Responsibilities: Dealing with all incoming calls, logging call queries and necessary actions. Making sure that we meet and exceed our customers expectation, building and maintaining effective relationships Problem solving and escalating issues to team managers as necessary. Accurate maintenance of client files and data. Continuously review the customer experience and suggest ideas for improvement. Process management duties and responsibilities. Skills, Qualifications & Experience: Experience within customer services or administrative support role would be ideal A polite and professional telephone manner. Accurate data entry skills. Ability to work under pressure to meet deadlines. Excellent communication skills. Commitment to the customer experience. Positive attitude with a willingness to learn. Flexibility to cover shifts as necessary, as you will work on a shift rota involving some weekday evening working, weekends and bank holidays. Hours : 35 hours per week over 5 days working on a shared rota between 8am and 7pm. And some Saturday, Sunday and bank holiday work. Please note you will receive a 4% shift allowance increase on your basic salary once training is completed. Our client is an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills - whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief. We will consider flexible working arrangements for all our roles. We also welcome applications from individuals who have taken an extended career break. To apply, please use the 'Apply Online' link below. For any further queries regarding the role, please contact (see below)
Resource Management Bath, UK
14/10/2018
Full time
Customer Support Consultant Bath (central) Salary: £17,257 - £25,886 pa depending on experience Benefits: (28 days holiday + bank holiday, pension, annual bonus) Our client's platform division is a growing, successful business and one of the largest employers in central Bath. Our investment platform is used by financial advisers to manage their clients' money and is marketed under the Ascentric brand. With strong financial backing and an unwavering focus on our customers; our platform has grown into an award winning, flexible and transparent service that allows both advisers and investors to view and manage their investment portfolios in one place online. We have enjoyed significant growth every year since launch in 2007 and we now look after over £14bn of our customers' investments. Our business continues to grow rapidly and it is an open, honest and dynamic place to work. It's an exciting time to join us as we enter our next phase of growth. We are looking to add a Customer Support Consultant to our Operations based in central Bath. You will provide excellent customer service to our customers ensuring all tasks are undertaken within regulatory or legislative guidelines. This role would suit a person who enjoys serving customers and has high levels of professionalism and personal integrity. It provides an opportunity to gain experience in the investment/wealth management sector, working with high net worth customers and their financial advisers, for a well-regarded local company with national coverage. Responsibilities Own all requests/enquiries from start to completion, minimising hand-offs, working with colleagues from across the business to deliver a high quality personal service Become an expert user of our online platform, able to assist customers and financial advisers, ensuring they are aware of the tools and online facilities available Constantly seek additional knowledge to help you provide additional value to our customers, anticipating their needs and finding solutions to any challenges that arise Be prepared to take on a range of different administrative/customer service tasks, demonstrating flexibility, a desire to learn and collaborative attitude Experience/Qualifications Customer service/administration experience is preferred or educated to degree level Excellent verbal and numeracy skills are essential, as is being able to communicate in a confident, professional and sincere manner. Demonstrate extremely high levels of personal integrity to maintain the trust of our customers Working knowledge of Microsoft Office, including Word and Excel, is required. This is a great opportunity to work within a professional vibrant office for a successful organisation with genuine career progression potential For any further queries regarding the role, please contact (see below) Our clients is the largest mutual life, pensions and investment company in the UK, with Group funds under management of £114 billion and latest ProfitShare pay out to members of £142 million. Group businesses provide around 9.0 million policies and employ 3,669 people. (Figures quoted are as at 10 May 2018). Founded as a Friendly Society in a London coffee shop in 1861, they started out with the aim to help people avoid the stigma of a pauper's grave. Since then we have been helping people help themselves and are committed to delivering the best value for customers and putting members first. You can expect to enjoy very competitive benefits package (including 28 days holiday and the option to buy more) and a culture that puts its customers at the heart of everything we do.
Resource Management City of London, UK
13/10/2018
Full time
Salary: £50,000-60,000 Benefits: 28 days Holiday + Bank Holidays, Pension & Annual Bonus Royal London is the largest mutual life, pensions and investment company in the UK, with Group funds under management of £114 billion and latest ProfitShare pay out to members of £142 million. Group businesses provide around 9.0 million policies and employ 3,669 people. (Figures quoted are as at 10 May 2018). Founded as a Friendly Society in a London coffee shop in 1861, Royal London started out with the aim to help people avoid the stigma of a pauper's grave. Since then we have been helping people help themselves and are committed to delivering the best value for customers and putting members first. We have an exciting permanent opportunity for an Investment Writer to join the Marketing team in London. The main purpose is to develop a range of reports and compelling content for both institutional and wholesale channels. This role will offer the opportunity to join a fast-paced and growing department, where you will get the opportunity to make a large contribution to the support the development and creation of engaging content across a range of channels. Responsibilities: Develop and produce a range of reports (monthly, quarterly and annually) Take ownership for optimising the efficiency of report development of the reports efficiency Create engaging and informative content for a range of channels including articles, blogs, trade press and other formats Support the development of content ideas Develop strong relationships with the wider marketing team to support the development of integrated content Skills, Qualifications & Experience: Excellent experience of developing content and reports within an Asset management environment Good understanding of investment products, ideally fixed-income products Excellent writing ability Good understating of the regulatory environment within Asset management Strong communication skills and ability to build strong relationships with key stakeholders Enthusiastic approach to tasks and eagerness to develop your skill set further Good ability to develop creative ideas for content creation Royal London is an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills - whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief. We will consider flexible working arrangements for all our roles. We also welcome applications from individuals who have taken an extended career break. To apply, please use the 'Apply Online' link below. For any further queries regarding the role, please contact Doug Gear on (see below)
Resource Management City of London, UK
13/10/2018
Our Client is an established Financial Services Company and they are looking for an experienced Operations Director to work on an interim basis for 12 months initially. Key Responsibilities: * Ability to manage localised and strategic change * Operational Risk management experience * Assist management in setting..... click apply for full job details
Resource Management Bath, UK
12/10/2018
Full time
Customer Support Consultant Bath (central) Salary: £17,257 - £25,886 pa depending on experience Benefits: (28 days holiday + bank holiday, pension, annual bonus) Our client's platform division is a growing, successful business and one of the largest employers in central Bath. Our investment platform is used by financial advisers to manage their clients' money and is marketed under the Ascentric brand. With strong financial backing and an unwavering focus on our customers; our platform has grown into an award winning, flexible and transparent service that allows both advisers and investors to view and manage their investment portfolios in one place online. We have enjoyed significant growth every year since launch in 2007 and we now look after over £14bn of our customers' investments. Our business continues to grow rapidly and it is an open, honest and dynamic place to work. It's an exciting time to join us as we enter our next phase of growth. We are looking to add a Customer Support Consultant to our Operations based in central Bath. You will provide excellent customer service to our customers ensuring all tasks are undertaken within regulatory or legislative guidelines. This role would suit a person who enjoys serving customers and has high levels of professionalism and personal integrity. It provides an opportunity to gain experience in the investment/wealth management sector, working with high net worth customers and their financial advisers, for a well-regarded local company with national coverage. Responsibilities Own all requests/enquiries from start to completion, minimising hand-offs, working with colleagues from across the business to deliver a high quality personal service Become an expert user of our online platform, able to assist customers and financial advisers, ensuring they are aware of the tools and online facilities available Constantly seek additional knowledge to help you provide additional value to our customers, anticipating their needs and finding solutions to any challenges that arise Be prepared to take on a range of different administrative/customer service tasks, demonstrating flexibility, a desire to learn and collaborative attitude Experience/Qualifications Customer service/administration experience is preferred or educated to degree level Excellent verbal and numeracy skills are essential, as is being able to communicate in a confident, professional and sincere manner. Demonstrate extremely high levels of personal integrity to maintain the trust of our customers Working knowledge of Microsoft Office, including Word and Excel, is required. This is a great opportunity to work within a professional vibrant office for a successful organisation with genuine career progression potential For any further queries regarding the role, please contact (see below) Our clients is the largest mutual life, pensions and investment company in the UK, with Group funds under management of £114 billion and latest ProfitShare pay out to members of £142 million. Group businesses provide around 9.0 million policies and employ 3,669 people. (Figures quoted are as at 10 May 2018). Founded as a Friendly Society in a London coffee shop in 1861, they started out with the aim to help people avoid the stigma of a pauper's grave. Since then we have been helping people help themselves and are committed to delivering the best value for customers and putting members first. You can expect to enjoy very competitive benefits package (including 28 days holiday and the option to buy more) and a culture that puts its customers at the heart of everything we do.