Provide Consulting Ltd

Provide Consulting Ltd Swindon, UK
12/12/2018
Full time
Forklift Maintenance Engineer A fantastic opportunity is now available to join the Customer Service Engineering Team in one of the world's most successful intralogistics companies. You will be responsible for: The repair and preventative maintenance of materials handling and ancillary equipment Assisting the Area Service Manager by being the first line of contact for defined support functions for Service Engineers within their team Role Responsibilities Preventative maintenance of materials handling and ancillary equipment Repair of materials handling and ancillary equipment Accurately complete service reports and time sheets Manage and control parts stock Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner Ensure all company and customer health and safety procedures are met Identify sales leads for the Jungheinrich range of equipment and After Sales products Act as a Company Ambassador at all times In addition to the duties and responsibilities listed, the jobholder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours. Person Specification We are looking for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license and have a good level of education. They will also have experience of working in a customer-facing environment and be used to working unsupervised. Competencies Required Time Management Problem solving Flexibility Accountability Adaptability Initiative Business acumen Customer orientation Decision making Negotiation and influencing Team working