Opus Recruitment Solutions Ltd

Opus Recruitment Solutions Ltd London, UK
21/02/2019
Full time
Pre Sales Manager, London, £80-90K + bonus I am working with a cutting edge Robotic Process Automation vendor who are a leader in Enterprise Automation and they are looking to grow their team and business across EMEA. They are looking for a Pre-Sales Manager who can come in and develop the business, pushing the RPA offering through value, preposition and closure. You will work closely with the sales teams to develop and present business solutions as well as the company's product. This is a home based role with travel across the UK. Responsibilities: Answering customers RFP's and RFI's for our local and global sales teams. Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands. Requirements: 5+ years of Experience as a Presale/Sales Engineer. 3+ years overall IT/development Background. Experience in RFP's and RFI's, POCs. Experience working with global customers If this is the role for you then simply apply below!
Opus Recruitment Solutions Ltd Hereford, UK
21/02/2019
Contractor
Opus Engineering are looking for a skilled RF Design Engineer to join a key client of ours on site in Hereford. In this contract role, the candidate will take charge of the RF responsibilities and assist with the new product design. Skills required; A minimum 6 years of proven experience as an RF and EMC Engineer RF Front End component selection, circuit matching and tuning with antenna polarisation measurement experience for radios operating around 1GHz Experience in right-first-time design of EMC and RF Ability work with software and hardware development engineers as part of a multidisciplinary project team Experience designing for EMC and solve EMC issues on-site at the EMC test house and make changes in-situ Knowledge of RF/EMC layout guidelines and experience of design reviews of the same This is an immediate requirement. If you feel like you have the skills and experience required, please apply within and I will call you back to discuss further
Opus Recruitment Solutions Ltd Glamorgan Building, Cardiff CF10, UK
21/02/2019
Contractor
I have an immediate requirement for a PCB Design Engineer to join my client based in Cardiff, on a 6 month contract. Responsibilities; Designing PCBs and test boards required for a wide range of applications. Assist with the design of mechanical fixtures and jigs to support assembly and test Work closely with integrated project teams to understand technical requirements and translate them into designs Provide support and documentation of prototype builds Skills; PCB design experience with a range of CAD platforms An understanding of PCB technology, materials and product design Knowledge of related test and development platforms A knowledge of design software platforms such as Spice, ADS, Ansys etc Knowledge of microelectronics PCB assembly/manufacturing processes and materials I have interview slots open for the coming days so please get in touch immediately to be considered.
Opus Recruitment Solutions Ltd Bristol, UK
20/02/2019
Full time
Senior Recruitment Consultant/Team Lead/Bristol/IT Infrastructure Requirements: For a job as a Senior Recruitment Consultant you will be expected to demonstrate the following skills: Knowledge of the IT and Technology space ideally from an Infrastructure or DevOp perspective Ideally experience mentoring a Junior Consultant or managing a small team Keen end to end recruitment process knowledge A skilled negotiator with both client and candidates Ability to be client facing and proficient in gathering clients business requirements Ability to map your respective market to determine potential clients and candidates Ability to win and pipeline business and live roles over the year Ability to identify and develop a solid base of leads and convert this into prospective business Strong ability to use direct recruitment methods, with social media sourcing, advertising, headhunting, referrals Reward, Compensation and Benefits: As a Senior Recruitment Consultant you will have access to the following benefits: A competitive and transparent salary structure Uncapped commission with no thresholds Time 2 Incentive: earn and accumulate up to 10 extra days paid holiday Salary target incentives: Increase your basic salary by up to £7000 Free use of the company wellness retreat in the hills of Tuscany Eye Care Schemes Healthcare Schemes Childcare vouchers Mortgage savings support Tailored promotion targets aligned to consultants ideal career path Access to our Personal Development Pillar (up to director level) where you can opt into courses and training to develop you as an individual as an aside to your on the job training. Access to industry-leading on the job training, whatever your level and aspirations International relocation opportunities Fresh Fruit and open plan, modern offices in central locations Monthly, quarterly and annual incentive trips, individual weekly incentives run by teams Free financial wellbeing 1to1s and seminars Mental Health First Aid accredited workplace Company contribution pension scheme Travel to Work loan schemes (season tickets, cycle to work) Tech schemes Role Summary: A great opportunity has arisen for a Senior Consultant to join our Bristol office covering the IT infrastructure patch, this team is being built out to mirror the success of our other Bristol service offerings in the tech space and is a high investment area for us this this year. For this you will be working closely with one of our most successful Principal Consultants in mapping and developing this patch, in addition to working closely with our MD and Talent Acquisition to build your very own team of consultants. This would be a great opportunity for an experienced manager who enjoys developing the next generation of top recruitment talent, or a consultant with experience mentoring and who is ready to take the next step in their career by managing a small team. About us: We began life as a Recruitment business in Bristol in 2008. Inspired by our Founder, and led by our CEO, we've been on a mission to become a global leader in niche and innovative talent solutions since then. We now operate in multiple locations across the globe, in some of the most vibrant and exciting cities, having interesting conversations with people about technology, innovation and people. The clients and candidates we partner with are the best, the biggest, the bravest in their respective industries, and our relationships with them have helped shape our business in to something more than just recruitment. About you: As our business is constantly evolving, our people are too; you will be given opportunities to gain industry leading skills and experience. You will be pushed to explore your potential, both personally and professionally, from day one. With our transparent development structures, you can advance your career quickly and flourish here. We will encourage you to build strong networks and communities across our Group businesses and at all levels; today you might be sat next to our CEO, tomorrow, another Senior Biller. We collaborate, we share best practice, and we celebrate wins. In this context, you won't be afraid of putting in the hard work as we will do it together, most likely laughing; our culture means everything to us. For more information please visit our website and careers page, or if you prefer the personal touch I would love to have a chat with you!
Opus Recruitment Solutions Ltd London, UK
20/02/2019
Full time
Technology Recruitment Manager/360/London/Technology and IT Requirements: For a job as a Recruitment Manager you will be expected to demonstrate the following skills: Experience mentoring a Junior Consultant or managing a small team Keen end to end recruitment process knowledge Knowledge of the IT and Tech ideally in at least one of the following verticals Front - Back End Software Development Testing, Data Science, Business Intelligence Infrastructure, Support Dev Ops Business Change, Senior Appointments A skilled negotiator with both client and candidates Ability to be client facing and proficient in gathering clients business requirements Ability to map your respective market to determine potential clients and candidates Ability to win and pipeline business and live roles over the year Ability to identify and develop a solid base of leads and convert this into prospective business Strong ability to use direct recruitment methods, with social media sourcing, advertising, headhunting, referrals Reward, Compensation and Benefits: A Recruitment Manager job will allow you access to the following benefits: A competitive and transparent salary structure Uncapped commission with no thresholds Time 2 Incentive: earn and accumulate up to 10 extra days paid holiday Salary target incentives: Increase your basic salary by up to £7000 Free use of the company wellness retreat in the hills of Tuscany Eye Care Schemes Healthcare Schemes Childcare vouchers Mortgage savings support Tailored promotion targets aligned to consultants ideal career path Access to our Personal Development Pillar (up to director level) where you can opt into courses and training to develop you as an individual as an aside to your on the job training. Access to industry-leading on the job training, whatever your level and aspirations International relocation opportunities Fresh Fruit and open plan, modern offices in central locations Monthly, quarterly and annual incentive trips, individual weekly incentives run by teams Free financial wellbeing 1to1s and seminars Mental Health First Aid accredited workplace Company contribution pension scheme Travel to Work loan schemes (season tickets, cycle to work) Tech schemes Role Summary: A fantastic job has arisen for a Recruitment Manager to join us in our London Technology and Innovation team, due to a hugely successful hiring push of last year our permanent service offering has some great scope to bring on a Team Lead within several verticals. For this we would be looking for a Recruitment Manager with a strong 360 IT and Technology recruitment background, ideally across software development life cycle, infrastructure, operations, data, or business change. The successful Recruitment Manager will be working alongside our MD in London to build out and develop a small team of billing 360 Consultants, as well as creating synergy across all teams to contribute aid client strategy. This would be a great job for an experienced Recruitment Manager who enjoys developing the next generation of top recruiting talent, or a Senior Consultant looking to take the next step up in their career. About us: We began life as a Recruitment business in Bristol in 2008. Inspired by our Founder, and led by our CEO, we've been on a mission to become a global leader in niche and innovative talent solutions since then. We now operate in multiple locations across the globe, in some of the most vibrant and exciting cities, having interesting conversations with people about technology, innovation and people. The clients and candidates we partner with are the best, the biggest, the bravest in their respective industries, and our relationships with them have helped shape our business in to something more than just recruitment. About you: As our business is constantly evolving, our people are too; you will be given opportunities to gain industry leading skills and experience. You will be pushed to explore your potential, both personally and professionally, from day one. With our transparent development structures, you can advance your career quickly and flourish here. We will encourage you to build strong networks and communities across our Group businesses and at all levels; today you might be sat next to our CEO, tomorrow, another Senior Biller. We collaborate, we share best practice, and we celebrate wins. In this context, you won't be afraid of putting in the hard work as we will do it together, most likely laughing; our culture means everything to us. For more information please visit our website and jobs page, or if you prefer the personal touch I would love to have a chat with you!
Opus Recruitment Solutions Ltd Leicester, UK
20/02/2019
Full time
Experienced Java Developer | Leicester | £35,000 - £40,000 Java | JEE | J2EE | Spring | Spring boot | Hibernate | SQL | REST| Angular JS | JavaScript | HTML| CSS | Docker | Python Exciting position as a Java Developer within a well-established fintech business now open in Leicester for £35,000 - £40,000! With offices across the globe, from the US to Europe to Asia, they offer a range of bespoke solutions to a variety of businesses within the finance sector. In Leicester, the Agile development team maintain and develop their flagship, award winning product. As they operate in an industry that is fast-moving and innovative, they keep their tech stack up to date and fresh! This means you will have access to cutting-edge technologies with regular on-the-job training by market leaders! This is a fantastic opportunity to for a developer to progress their career and join a really interesting business. You will need to have a minimum of 3 years experience to apply for this role, you must also be proficient with the following: Java Spring, Springboot Hibernate, JPA SQL, MySQL, MongoDB Some AWS experience preferred Knowledge of Angular JS desired but not essential If you want to know more about the role, give Huw Haley a call. Applications must be sent in before the closing date on 11/03/2019.
Opus Recruitment Solutions Ltd Oxford, UK
20/02/2019
Contractor
Controls Engineer, Oxford, Contract, CAD and PLC Experience. About your new company: My client is a nationwide leading supplier for integrated technology. Their mechanical design team play a critical role in the development of new systems for installation. They are now looking for a highly skilled Mechanical Design Engineer to work alongside their skilled team of engineers on exciting projects. About your new role: Some of your new responsibilities will include: Design and production of electrical layout and schematic drawings using appropriate CAD tools Production of all associated documentation including, but not limited to, design calculations, design/safety specifications, operation and maintenance manuals To interpret design input information to produce control system designs Procurement of electrical installation services and liaise with suppliers on technical matters Liaise with electrical installation supervisors and subcontractors Production of completed PLC software for control of a material handling sub system, including safety compliant code for safety portion Production of all associated documentation including, but not limited to Functional Design Specifications, test specifications and commissioning checklists To produce databases to facilitate production of a visualisation system To produce design and manufacturing programmes Procurement of electrical equipment including control panels and field device To assist in factory testing of the visualisation system prior to sending to site Design, production and test of conveyor control software. Emulation testing/virtual commissioning of completed PLC software prior to commencing on site To assist in development of standard blocks and solutions What you will need: Previous use of CAD tools, (AutoCAD, EPLAN) Good understanding of PLCs (Siemens or Allen Bradley) Prior experience working in a similar role, including controls design and commissioning within an automation based industry, ideally within the automated warehouse industry Good understanding of fieldbus systems and I/O equipment, eg Profibus, Profinet, ASi, TCP/IP Working knowledge of relevant standards governing the controls automation industry To be conversant with AutoCAD, E-plan, Word, Excel, Project, Outlook Good understanding of other controls automation related equipment, eg Bar code scanners, HMIs, Variable frequency drives What you need to do next: To apply for this exciting up and coming role as an Controls Engineer, Oxford, Contract, CAD and PLC Experience click the apply button or email me directly. Closing date for applications: 4th March 2019
Opus Recruitment Solutions Ltd London, UK
20/02/2019
Full time
Technology Recruitment Manager/360/London/Technology and IT Requirements: For a job as a Recruitment Manager you will be expected to demonstrate the following skills: Experience mentoring a Junior Consultant or managing a small team Keen end to end recruitment process knowledge Knowledge of the IT and Tech ideally in at least one of the following verticals Front - Back End Software Development Testing, Data Science, Business Intelligence Infrastructure, Support Dev Ops Business Change, Senior Appointments A skilled negotiator with both client and candidates Ability to be client facing and proficient in gathering clients business requirements Ability to map your respective market to determine potential clients and candidates Ability to win and pipeline business and live roles over the year Ability to identify and develop a solid base of leads and convert this into prospective business Strong ability to use direct recruitment methods, with social media sourcing, advertising, headhunting, referrals Reward, Compensation and Benefits: A Recruitment Manager job will allow you access to the following benefits: A competitive and transparent salary structure Uncapped commission with no thresholds Time 2 Incentive: earn and accumulate up to 10 extra days paid holiday Salary target incentives: Increase your basic salary by up to £7000 Free use of the company wellness retreat in the hills of Tuscany Eye Care Schemes Healthcare Schemes Childcare vouchers Mortgage savings support Tailored promotion targets aligned to consultants ideal career path Access to our Personal Development Pillar (up to director level) where you can opt into courses and training to develop you as an individual as an aside to your on the job training. Access to industry-leading on the job training, whatever your level and aspirations International relocation opportunities Fresh Fruit and open plan, modern offices in central locations Monthly, quarterly and annual incentive trips, individual weekly incentives run by teams Free financial wellbeing 1to1s and seminars Mental Health First Aid accredited workplace Company contribution pension scheme Travel to Work loan schemes (season tickets, cycle to work) Tech schemes Role Summary: A fantastic job has arisen for a Recruitment Manager to join us in our London Technology and Innovation team, due to a hugely successful hiring push of last year our permanent service offering has some great scope to bring on a Team Lead within several verticals. For this we would be looking for a Recruitment Manager with a strong 360 IT and Technology recruitment background, ideally across software development life cycle, infrastructure, operations, data, or business change. The successful Recruitment Manager will be working alongside our MD in London to build out and develop a small team of billing 360 Consultants, as well as creating synergy across all teams to contribute aid client strategy. This would be a great job for an experienced Recruitment Manager who enjoys developing the next generation of top recruiting talent, or a Senior Consultant looking to take the next step up in their career. About us: We began life as a Recruitment business in Bristol in 2008. Inspired by our Founder, and led by our CEO, we've been on a mission to become a global leader in niche and innovative talent solutions since then. We now operate in multiple locations across the globe, in some of the most vibrant and exciting cities, having interesting conversations with people about technology, innovation and people. The clients and candidates we partner with are the best, the biggest, the bravest in their respective industries, and our relationships with them have helped shape our business in to something more than just recruitment. About you: As our business is constantly evolving, our people are too; you will be given opportunities to gain industry leading skills and experience. You will be pushed to explore your potential, both personally and professionally, from day one. With our transparent development structures, you can advance your career quickly and flourish here. We will encourage you to build strong networks and communities across our Group businesses and at all levels; today you might be sat next to our CEO, tomorrow, another Senior Biller. We collaborate, we share best practice, and we celebrate wins. In this context, you won't be afraid of putting in the hard work as we will do it together, most likely laughing; our culture means everything to us. For more information please visit our website and jobs page, or if you prefer the personal touch I would love to have a chat with you!
Opus Recruitment Solutions Ltd London, UK
20/02/2019
Full time
Sales Director - MarTech - Customer Data Science Salary: Up to £90K Base (uncapped bonus) Location: London My client is looking for an experienced Sales Director UK and Europe to join their growing team in London. The company is a Customer Data Science platform that focuses on putting customers at the heart of what they do. This company has decades of experience in the retail space eg health&beauty. This company works with Coca Cola, Kelloggs & Nestle. This company has a global presence and are proud of having heritage with some big retailers, the solution is very sophisticated and is market leading. It is a great opportunity to work for a well-established company with an exciting solution. The role: IC role 2-3 days office based/remote/flexible Be involved in the full 360 sales cycle of new business Build and maintain relationships with C-Level executives/pipeline management Skilled in closing deals Hunter mentality Proficient in salesforce UK and Europe territory The ideal candidate: 5+ years' experience in MarTech solution sales 3+ years' experience in retail software sales Previous exposure to health&beauty, loyalty, media A history of overachieving on sales targets An existing contact list in retail Self-starter attitude Languages desirable This is a great opportunity to join a fast paced, aggressively growing team and to work with disruptive cloud-based technologies.  
Opus Recruitment Solutions Ltd Milton Keynes, UK
20/02/2019
Full time
Complaints Handler/Permanent/Milton Keynes Key Activities: Undertake case file reviews on any escalated complaints, ensuring an unbiased approach to resolution is undertaken. Act as a point of escalation for front-line complaint team members, providing insight and technical knowledge where appropriate to support the remediation of customer complaints Act as a liaison point for the UK Ombudsman, ensuring all complaints are managed accurately using the Ombudsman's online portal Manage the UK Ombudsman process, ensuring case files are accurately pulled together with no exceptions noted by the Ombudsman, therefore avoiding any referral to the UK energy regulator for poor management of complaints Receive inbound calls and written correspondence and manage accordingly including being able to make outbound calls and send written correspondence. Continually support developing practices across the function that contribute to raising standards across the board including educating our front-line teams on the importance of getting things right first time, every time and adhering to regulations such as complaint management, customer vulnerability etc. Identify root cause of complaints, supporting a reduction in new complaints for the same demand Main Responsibilities:   Ensure that all complaints are handled in a timely and professional manner and in accordance with internal policy and external regulation Provide support to the complaints teams across our partners, ensuring any advice is and recommendations are in line with process and up to date. Always ensure a balanced approach to complaint resolution is undertaken, safeguarding the customer's interests and those of the firm including being responsible for any gesture of goodwill payments Provide reporting around complaints where required by management, identifying any trends where applicable Work closely with all areas across the business (Front Office and Back Office) contributing to an improved customer experience and a reduction in open complaints or a reduction in root cause/ Identify and feedback areas for improvement to relevant parties Essential Criteria: Previous experience in managing complaints in a regulated environment is essential A good listener, who is calm and able to put themselves in the shoes of a customer Ability to communicate effectively and clearly across all levels, using differing mediums such as phone, email and letter Strong relationship management skills An inquisitive mind with the ability to challenge established procedures Demonstrable experience of working in an environment that is fast paced and where business growth provides opportunities to do things differently Logical and structured approach supported by possessing the highest level of integrity coupled with the ability to deliver good customer, regulatory and commercial outcomes Able to self-manage with minimal supervision Creative approach to remediating issues For more information on the role please contact Eleanor Etchells.
Opus Recruitment Solutions Ltd London, UK
19/02/2019
Full time
Senior Sales Manager, London, £80-90K plus double OTE + benefits My client are a fast growing software vendor in the Voice Biometrics software market, and their software is enabled by AI & Automation technology. They sell predominantly through channel partners such as Avaya & Cisco in to the Banking, Financial Services & Contact Centre markets. They have offices in both Europe and the US and are currently looking to expand their European sales team and hire a number of Senior Sales Managers. As a Senior Sales Manager you will focus on building out their customer base selling both direct and through channel/alliance partners. This is a new business role but they do have excellent customers which you can reference in the enterprise space across Europe. Voice Biometrics is a fast growing area of the software market particularly now with the integration of Automation and AI technology. The Role: Identify & qualify leads Bring on board new customers and significantly grow revenue Work effectively with customers and partners to qualify requirements Presentations & demos Networking including attending industry events & seminars Work closely with technical & support teams Effectively track pipeline and create accurate sales forecasts Requirements: 5 plus years in software sales Experience selling voice biometrics or speech recognition software Based in the UK Sales Hunter Preferably has worked in a start-up environment Self-Starter Must have good solution selling and channel development background Historic over achiever on sales targets If you are interested in this role and believe you have the correct qualifications and experience please apply today!
Opus Recruitment Solutions Ltd Bristol, UK
19/02/2019
Full time
Bristol We are actively searching for new talent to join Opus as a Trainee/Graduate Recruitment Consultant in our modern city centre, Bristol Head Office. What you'll be doing Your new sales job will involve you managing the full 360 recruitment process, from sourcing jobs as well as candidates, arranging interviews and managing the offer process Sourcing candidates from various platforms and find out their motivations, drivers and requirements for their next exciting career opportunity Cold calling both candidates and clients to pitch the benefits of working with yourself and Opus Writing creative job adverts and run mass scale marketing campaigns to attract new business and talent Building long-lasting client relationships with a variety of different sized companies, learning skills such as negotiation and objection handling Learning how to network your way through a business in order to pitch to Senior Executives for their exclusive business Undertaking comprehensive LinkedIn Recruiter' training, providing you with the skills and resources to hunt down some of the most niche skill sets in the world Staying up to date with changes in your market and industry, attending events on behalf of Opus So what's in it for you? Our total reward packages include: A competitive and transparent salary structure Uncapped commission and bonuses Tailored and individualised career path mapping Access to our Personal Development Pillar where you can opt into courses and training to develop you as an individual in addition to your on the job training Access to our industry-leading learning and development team, offering outstanding training whatever your level and aspirations International relocation opportunities Monthly Lunch Clubs (They're delicious!) Annual super trips - 2019: Hawaii Company contribution pension scheme Travel to Work loan schemes (season tickets, cycle to work) Tech schemes Eye Care Schemes Healthcare Schemes Childcare vouchers Mortgage savings support Weekly incentives- go carting, golf, spa days etc. for simply doing your sales job Free use of our wellness retreat in the Tuscan Hills for you and your family and friends Mental Health First Aid accredited workplace Free financial wellbeing 1to1s and seminars Free Fresh Fruit and open plan, modern offices in central locations We have a grown up attitude to recruitment, we allow you to run your own business from your desk, supporting you to work with a huge array of big name clients About us At Opus we began life as a Recruitment business in Bristol in 2008. Inspired by our Founders, and led by our CEO, we've been on a mission to become a global leader in niche and innovative talent solutions since then. We now operate in multiple locations across the globe, in some of the most vibrant and exciting cities, having interesting conversations with people about technology, innovation and people. The clients and candidates we partner with are the best, the biggest, the bravest in their respective industries, and our relationships with them have helped shape our business in to something more than just recruitment. What do we look for? We looking for a new talented Trainee/Graduate Recruitment Consultant to take on this sales job in Bristol who can demonstrate resilience, an outstanding work ethic and a driven, ambitious, determined and competitive mind-set. But this sales job is hard - if you want to be pushed, tested, and basically want to be successful, we want to work with you. Do you have what it takes? Then apply directly to this trainee/graduate recruitment consultant position on our website!
Opus Recruitment Solutions Ltd Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
19/02/2019
Full time
Manchester We are actively searching for new talent to join Opus as a Trainee/Graduate Recruitment Consultant in our quirky, city centre Manchester office! What you'll be doing Your new sales job will involve you managing the full 360 recruitment process, from sourcing jobs as well as candidates, arranging interviews and managing the offer process Sourcing candidates from various platforms and find out their motivations, drivers and requirements for their next exciting career opportunity Cold calling both candidates and clients to pitch the benefits of working with yourself and Opus Writing creative job adverts and run mass scale marketing campaigns to attract new business and talent Building long-lasting client relationships with a variety of different sized companies, learning skills such as negotiation and objection handling Learning how to network your way through a business in order to pitch to Senior Executives for their exclusive business Undertaking comprehensive LinkedIn Recruiter' training, providing you with the skills and resources to hunt down some of the most niche skill sets in the world Staying up to date with changes in your market and industry, attending events on behalf of Opus So what's in it for you? Our total reward packages include: A competitive and transparent salary structure Uncapped commission and bonuses Tailored and individualised career path mapping Access to our Personal Development Pillar where you can opt into courses and training to develop you as an individual in addition to your on the job training Access to our industry-leading learning and development team, offering outstanding training whatever your level and aspirations International relocation opportunities Monthly Lunch Clubs (They're delicious!) Annual super trips - 2019: Hawaii Company contribution pension scheme Travel to Work loan schemes (season tickets, cycle to work) Tech schemes Eye Care Schemes Healthcare Schemes Childcare vouchers Mortgage savings support Weekly incentives- go carting, golf, spa days etc. for simply doing your sales job Free use of our wellness retreat in the Tuscan Hills for you and your family and friends Mental Health First Aid accredited workplace Free financial wellbeing 1to1s and seminars Free Fresh Fruit and open plan, modern offices in central locations We have a grown up attitude to recruitment, we allow you to run your own business from your desk, supporting you to work with a huge array of big name clients About us At Opus we began life as a Recruitment business in Bristol in 2008. Inspired by our Founders, and led by our CEO, we've been on a mission to become a global leader in niche and innovative talent solutions since then. We now operate in multiple locations across the globe, in some of the most vibrant and exciting cities, having interesting conversations with people about technology, innovation and people. The clients and candidates we partner with are the best, the biggest, the bravest in their respective industries, and our relationships with them have helped shape our business in to something more than just recruitment. What do we look for? We looking for a new talented Trainee/Graduate Recruitment Consultant to take on this sales job in Manchester who can demonstrate resilience, an outstanding work ethic and a driven, ambitious, determined and competitive mind-set. But this sales job is hard - if you want to be pushed, tested, and basically want to be successful, we want to work with you. Do you have what it takes? 
Opus Recruitment Solutions Ltd Milton Keynes, UK
19/02/2019
Full time
Complaints Handler/Permanent/Milton Keynes Key Activities: Undertake case file reviews on any escalated complaints, ensuring an unbiased approach to resolution is undertaken. Act as a point of escalation for front-line complaint team members, providing insight and technical knowledge where appropriate to support the remediation of customer complaints Act as a liaison point for the UK Ombudsman, ensuring all complaints are managed accurately using the Ombudsman's online portal Manage the UK Ombudsman process, ensuring case files are accurately pulled together with no exceptions noted by the Ombudsman, therefore avoiding any referral to the UK energy regulator for poor management of complaints Receive inbound calls and written correspondence and manage accordingly including being able to make outbound calls and send written correspondence. Continually support developing practices across the function that contribute to raising standards across the board including educating our front-line teams on the importance of getting things right first time, every time and adhering to regulations such as complaint management, customer vulnerability etc. Identify root cause of complaints, supporting a reduction in new complaints for the same demand Main Responsibilities:   Ensure that all complaints are handled in a timely and professional manner and in accordance with internal policy and external regulation Provide support to the complaints teams across our partners, ensuring any advice is and recommendations are in line with process and up to date. Always ensure a balanced approach to complaint resolution is undertaken, safeguarding the customer's interests and those of the firm including being responsible for any gesture of goodwill payments Provide reporting around complaints where required by management, identifying any trends where applicable Work closely with all areas across the business (Front Office and Back Office) contributing to an improved customer experience and a reduction in open complaints or a reduction in root cause/ Identify and feedback areas for improvement to relevant parties Essential Criteria: Previous experience in managing complaints in a regulated environment is essential A good listener, who is calm and able to put themselves in the shoes of a customer Ability to communicate effectively and clearly across all levels, using differing mediums such as phone, email and letter Strong relationship management skills An inquisitive mind with the ability to challenge established procedures Demonstrable experience of working in an environment that is fast paced and where business growth provides opportunities to do things differently Logical and structured approach supported by possessing the highest level of integrity coupled with the ability to deliver good customer, regulatory and commercial outcomes Able to self-manage with minimal supervision Creative approach to remediating issues For more information on the role please contact.
Opus Recruitment Solutions Ltd Milton Keynes, UK
19/02/2019
Full time
Complaints Handler/Permanent/Milton Keynes Key Activities: Undertake case file reviews on any escalated complaints, ensuring an unbiased approach to resolution is undertaken. Act as a point of escalation for front-line complaint team members, providing insight and technical knowledge where appropriate to support the remediation of customer complaints Act as a liaison point for the UK Ombudsman, ensuring all complaints are managed accurately using the Ombudsman's online portal Manage the UK Ombudsman process, ensuring case files are accurately pulled together with no exceptions noted by the Ombudsman, therefore avoiding any referral to the UK energy regulator for poor management of complaints Receive inbound calls and written correspondence and manage accordingly including being able to make outbound calls and send written correspondence. Continually support developing practices across the function that contribute to raising standards across the board including educating our front-line teams on the importance of getting things right first time, every time and adhering to regulations such as complaint management, customer vulnerability etc. Identify root cause of complaints, supporting a reduction in new complaints for the same demand Main Responsibilities:   Ensure that all complaints are handled in a timely and professional manner and in accordance with internal policy and external regulation Provide support to the complaints teams across our partners, ensuring any advice is and recommendations are in line with process and up to date. Always ensure a balanced approach to complaint resolution is undertaken, safeguarding the customer's interests and those of the firm including being responsible for any gesture of goodwill payments Provide reporting around complaints where required by management, identifying any trends where applicable Work closely with all areas across the business (Front Office and Back Office) contributing to an improved customer experience and a reduction in open complaints or a reduction in root cause/ Identify and feedback areas for improvement to relevant parties Essential Criteria: Previous experience in managing complaints in a regulated environment is essential A good listener, who is calm and able to put themselves in the shoes of a customer Ability to communicate effectively and clearly across all levels, using differing mediums such as phone, email and letter Strong relationship management skills An inquisitive mind with the ability to challenge established procedures Demonstrable experience of working in an environment that is fast paced and where business growth provides opportunities to do things differently Logical and structured approach supported by possessing the highest level of integrity coupled with the ability to deliver good customer, regulatory and commercial outcomes Able to self-manage with minimal supervision Creative approach to remediating issues For more information on the role please contact Eleanor Etchells.
Opus Recruitment Solutions Ltd London, UK
19/02/2019
Full time
Sales Director - MarTech - Customer Data Science Salary: Up to £90K Base (uncapped bonus) Location: London My client is looking for an experienced Sales Director UK and Europe to join their growing team in London. The company is a Customer Data Science platform that focuses on putting customers at the heart of what they do. This company has decades of experience in the retail space eg health&beauty. This company works with Coca Cola, Kelloggs & Nestle. This company has a global presence and are proud of having heritage with some big retailers, the solution is very sophisticated and is market leading. It is a great opportunity to work for a well-established company with an exciting solution. The role: IC role 2-3 days office based/remote/flexible Be involved in the full 360 sales cycle of new business Build and maintain relationships with C-Level executives/pipeline management Skilled in closing deals Hunter mentality Proficient in salesforce UK and Europe territory The ideal candidate: 5+ years' experience in MarTech solution sales 3+ years' experience in retail software sales Previous exposure to health&beauty, loyalty, media A history of overachieving on sales targets An existing contact list in retail Self-starter attitude Languages desirable This is a great opportunity to join a fast paced, aggressively growing team and to work with disruptive cloud-based technologies.  
Opus Recruitment Solutions Ltd Milton Keynes, UK
19/02/2019
Full time
Complaints Handler/Permanent/Milton Keynes Key Activities: Undertake case file reviews on any escalated complaints, ensuring an unbiased approach to resolution is undertaken. Act as a point of escalation for front-line complaint team members, providing insight and technical knowledge where appropriate to support the remediation of customer complaints Act as a liaison point for the UK Ombudsman, ensuring all complaints are managed accurately using the Ombudsman's online portal Manage the UK Ombudsman process, ensuring case files are accurately pulled together with no exceptions noted by the Ombudsman, therefore avoiding any referral to the UK energy regulator for poor management of complaints Receive inbound calls and written correspondence and manage accordingly including being able to make outbound calls and send written correspondence. Continually support developing practices across the function that contribute to raising standards across the board including educating our front-line teams on the importance of getting things right first time, every time and adhering to regulations such as complaint management, customer vulnerability etc. Identify root cause of complaints, supporting a reduction in new complaints for the same demand Main Responsibilities:   Ensure that all complaints are handled in a timely and professional manner and in accordance with internal policy and external regulation Provide support to the complaints teams across our partners, ensuring any advice is and recommendations are in line with process and up to date. Always ensure a balanced approach to complaint resolution is undertaken, safeguarding the customer's interests and those of the firm including being responsible for any gesture of goodwill payments Provide reporting around complaints where required by management, identifying any trends where applicable Work closely with all areas across the business (Front Office and Back Office) contributing to an improved customer experience and a reduction in open complaints or a reduction in root cause/ Identify and feedback areas for improvement to relevant parties Essential Criteria: Previous experience in managing complaints in a regulated environment is essential A good listener, who is calm and able to put themselves in the shoes of a customer Ability to communicate effectively and clearly across all levels, using differing mediums such as phone, email and letter Strong relationship management skills An inquisitive mind with the ability to challenge established procedures Demonstrable experience of working in an environment that is fast paced and where business growth provides opportunities to do things differently Logical and structured approach supported by possessing the highest level of integrity coupled with the ability to deliver good customer, regulatory and commercial outcomes Able to self-manage with minimal supervision Creative approach to remediating issues For more information on the role please contact.
Opus Recruitment Solutions Ltd Worcester, UK
19/02/2019
Full time
Graduate C++ Developer C++ Developer | Graduate Developer | Junior Developer | Software Developer | C++ | Java | C# | Python | Shell | Bash | Cyber | Security Worcester based Cyber Security business are looking for both Graduate or Junior Developers to join their growing team for £24,000 - £28,000! This well established company focuses on tackling one of the modern world's biggest threats - cyber attacks! Pioneering security solutions, they are leaders in the market and provide a top quality platform to protect personal data. By joining this team, you are offered the opportunity to work alongside industry leaders who will provide training and mentoring. You will also be provided with the opportunity to be part of a sector that is at the forefront of technology and becoming increasingly important. Working for this company, you can enjoy some great benefits such as: Competitive salaries Healthcare and life insurance Opportunity for flexible hours Opportunity for remote working Car allowance The ideal candidate will be required to have a 2:2 or higher Computer Science degree (or similar) and will be expected to learn and adapt to the frameworks you are required to work with. An ideal candidate would display a good understanding of some of the following: C++ Java Python Javascript, HTML, CSS C# If you are excited to become a part of this tight-knit team and join this business, then this is your opportunity. To apply for this role, please call to speak to Huw Haley.
Opus Recruitment Solutions Ltd Bletchley, Milton Keynes, UK
19/02/2019
Complaints Handler/ Permanent/ Milton Keynes Key Activities: - Undertake case file reviews on any escalated complaints, ensuring an unbiased approach to resolution is undertaken. - Act as a point of escalation for front-line complaint team members, providing insight and technical knowledge where appropriate to support the remediation of customer complaints - Act as a liason point for the UK Ombudsman, ensuring all complaints are managed accurately using the Ombudsman's online portal - Manage the UK Ombudsman process, ensuring case files are accurately pulled together with no exceptions noted by the Ombudsman, therefore avoiding any referral to the UK energy regulator for poor management of complaints - Receive inbound calls and written correspondence and manage accordingly including being able to make outbound calls and send written correspondence. - Continually support developing practices across the function that contribute to raising standards across the board including educating our front-line teams on the importance of getting things right first time, every time and adhering to regulations such as complaint management, customer vulnerability etc. - Identify root cause of complaints, supporting a reduction in new complaints for the same demand Main Responsibilities: - Ensure that all complaints are handled in a timely and professional manner and in accordance with internal policy and external regulation - Provide support to the complaints teams across our partners, ensuring any advice is and recommendations are in line with process and up to date. - Always ensure a balanced approach to complaint resolution is undertaken, safeguarding the customer's interests and those of the firm including being responsible for any gesture of goodwill payments - Provide reporting around complaints where required by management, identifying any trends where applicable - Work closely with all areas across the business (front office and back office) contributing to an improved customer experience and a reduction in open complaints or a reduction in root cause/ - Identify and feedback areas for improvement to relevant parties Essential Criteria: - Previous experience in managing complaints in a regulated environment is essential - A good listener, who is calm and able to put themselves in the shoes of a customer - Ability to communicate effectively and clearly across all levels, using differing mediums such as phone, email and letter - Strong relationship management skills - An inquisitive mind with the ability to challenge established procedures - Demonstrable experience of working in an environment that is fast paced and where business growth provides opportunities to do things differently - Logical and structured approach supported by possessing the highest level of integrity coupled with the ability to deliver good customer, regulatory and commercial outcomes - Able to self-manage with minimal supervision - Creative approach to remediating issues For more information on the role please contact eleanor.etchells @
Opus Recruitment Solutions Ltd Oxford, UK
19/02/2019
Full time
Design | Research | Product Design | SolidWorks | Project Management Advanced Design Engineer | Oxford | £35,000 - £40,000 per annum A key client of mine is looking for an Advanced Mechanical Design Engineer to help provide real world solutions in a range of industries. Key Responsibilities To work with and liaise with clients both internally and externally, to managing client expectation and problem solve To deliver tasks within the product development process, whilst being cognisant of time scales and budgets, often servicing multiple projects and sectors simultaneously. Support the development of proposals for individual projects including the definition of deliverables, work packages, time frames, estimations of effort and cost to complete. Undertake exercises and tasks allocated by senior members of staff to either maintain, sustain or grow the business; such as attend events/shows, create marketing material, business development activity etc. Required Skills and Experience Must be educated to minimum degree level Experience using CAD - (Solidworks or NX). Mathematical-modelling A knowledge of manufacturing processes and materials - with high exposure to at least one. Able to communicate concepts visually via sketches or a graphics package. Project Management FEA APPLY NOW