Care UK Cambridge, UK
You You're a caring person with a friendly manner and smart appearance. You've got experience dealing with the general public. Ideally, you'll have worked in a care home setting. You've got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you're good at dealing with all sorts of people - face-to-face, on the phone or by email. You're a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home. Your role As the first person customers meet when they come to our home, your role is vital. We'll expect you to welcome visitors in a friendly, professional way. You'll also make sure the Visitor's Book is completed properly and that the right team member is told of the arrival. You'll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you'll be responsible for general office duties such as helping with the payroll. As 'front of house', you'll be a valued member of our team. You'll receive excellent support from your colleagues and quality training to progress in your career. As a Receptionist/Administrator at Care UK, you can look forward to: Competitive pay - we pay more than the average Fast-track career options, e.g. into management roles Quality training to develop your skills Flexible hours Bank holiday enhancements Stakeholder pension Childcare vouchers Free uniform Thousands of online and in-store discounts About Care UK We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK's leading care home providers, our goal is to help every employee fulfil his or her potential - with first-class training and support. Where you'll work Hinton Grange is a homely and very friendly purpose-built care home set in a quiet residential area of Cambridge. We provide specialist residential, nursing and respite care for older people, including individuals living with Alzheimer's or other forms of dementia. We go out of our way to make residents happy and to give them fulfilling experiences every day. We get to know each resident as well as we do the members of our own family. It's the only way to deliver personalised care that fits their needs, goals and preferences - and that makes them feel special. Everything from the care we provide to the activities we organise and the food we serve is tailored to residents. We listen to their feedback, and that of their families, and we change and improve every aspect of home life. Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.