EE Fraserburgh, UK
16/01/2019
Full time
Store Manager £Competitive + plus benefits Fraserburgh Push your knowledge to the limit At EE, we want to become the #1 for service on the high street. We're on the lookout for Store Managers who can help us to achieve that vision. This is an opportunity to come and re-write the book when it comes to showcasing how technology can make a difference to people's lives. Deliver a world-class customer experience Here, you'll nurture your own team, develop your own skills and run your own store, working at the forefront of one of the UK's leading telecommunications companies. You'll: * Identify and harness new retail opportunities * Lead, engage and develop a talented and knowledgeable team * Establish a culture of high-performance that focus on both fiscal and behavioural KPIs * Create and manage a relaxed, welcoming, customer-focussed environment * Collaborate with our Regional Managers to create long-term succession strategies. Your store. Your story. We work in an industry that's changing all the time - as technology and people move forward, we move with them. That means, as a Store Manager, you'll embrace and implement ideas, products and strategies that will transform our business - and your career. It's a process that you'll guide your team through too. If you embrace change, are willing to take the lead and are driven by difference, this role will put you in your element. What we're looking for: * A track record of inspirational leadership * A history of leading teams to strong commercial results * Self-motivation and initiative * Established coaching and development skills * The ability to set and carry out long-term plans * Mobility within a local area. What's in it for you? * Competitive salary * Excellent career progression opportunities with EE's Aspire programme - the chance to learn key business and leadership skills. * 75% discount on your personal EE mobile phone package * 30% Friends and Family discount from day one (conditions apply) * 25 days' holiday (pro-rata) with the opportunity to buy a 5 further days * Discounted TV and broadband packages, free BT Sport app * Healthcare cash plan including Dental and Optical offers * Option to join BT share plans * Pension. We are EE: We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. For more information and to apply , please click to the "apply" link.
EE 7, Kingston Court, 60 Gower St, Glasgow G41 5QD, UK
16/01/2019
Full time
Store Manager £Competitive + plus benefits Glasgow (central) Push your knowledge to the limit At EE, we want to become the #1 for service on the high street. We're on the lookout for Store Managers who can help us to achieve that vision. This is an opportunity to come and re-write the book when it comes to showcasing how technology can make a difference to people's lives. Deliver a world-class customer experience Here, you'll nurture your own team, develop your own skills and run your own store, working at the forefront of one of the UK's leading telecommunications companies. You'll: * Identify and harness new retail opportunities * Lead, engage and develop a talented and knowledgeable team * Establish a culture of high-performance that focus on both fiscal and behavioural KPIs * Create and manage a relaxed, welcoming, customer-focussed environment * Collaborate with our Regional Managers to create long-term succession strategies. Your store. Your story. We work in an industry that's changing all the time - as technology and people move forward, we move with them. That means, as a Store Manager, you'll embrace and implement ideas, products and strategies that will transform our business - and your career. It's a process that you'll guide your team through too. If you embrace change, are willing to take the lead and are driven by difference, this role will put you in your element. What we're looking for: * A track record of inspirational leadership * A history of leading teams to strong commercial results * Self-motivation and initiative * Established coaching and development skills * The ability to set and carry out long-term plans * Mobility within a local area. What's in it for you? * Competitive salary, with the opportunity to earn significantly more depending on your team performance and how you drive the success of your store * Pension * Healthcare cash plan * Great career progression * 75% discount on your personal EE mobile phone package * 30% Friends and Family discount from day one (conditions apply) * 25 days' holiday (pro-rata). We are EE: We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants, generous maternity and paternity leave, and benefits such as childcare vouchers for parents. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories it could be a great move. For more information and to apply, please click the "apply" link.
EE Merthyr Tydfil, UK
15/01/2019
CUSTOMER SUPPORT REP - TECH £17,300 + benefits | Merthyr Tydfil About the job Always helping Nan stay in touch on FaceTime? Re-connected your friend's Wi-Fi so they could post that party pic? Oh, you're definitely EE! You're the one everyone turns to when they need a hand and your problem-solving skills are top notch. Join our Contact Centre as a Customer Support Rep - Tech and not only will you put your super service skills to good use by supporting our customers when they need it most, you'll also have around the clock support from your EE family too. From helping our customers to solve simple signal problems and connect to their mobile data to finding everything they need on MyEE, you'll take calls from all kinds of people with all kinds of questions. That's right, flashing broadband boxes and faulty SIMs are no match for you. With plenty of guidance from our clever diagnostic tool and all the ongoing training you need, you'll have everything at your fingertips to focus on what you do best: building beautiful relationships with our customers. And that's really the best bit. You don't need experience or vast tech knowledge to do well in our team; your interest, enthusiasm and passion are more than enough. In return for providing sparkling customer service, we'll give you all the benefits that come with being part of the Sunday Times #1 Best Big Company to Work For. You'll definitely Need real strength of character and will have a talent for making customers feel special Be able to listen and stay focussed on customer needs Love talking to people and have a knack for understanding their needs - even if the matter is not always clear Give your best advice and guidance in a way the customer can easily understand Be excited by the latest tech and gadgets Enjoy being part of a team but still have the drive to work on your own initiative What's in it for you? Competitive salary Generous bonus - average bonus of £900.00 per year (pro-rata), but exceptional performers can expect to earn up to £2,400.00 (pro-rata) 25 days' holiday (pro-rata) - with the opportunity to buy up to 30 days 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) Discounted EE TV and broadband packages On-site concierge service Free bus from the City Centre [PLYMOUTH ONLY] Healthcare cash plan (worth £126.00) Pension (up to 9% employer contributions - conditions apply) YES! I'm EE! What's next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next: Visit our website and fill in our short online application form We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. We're at the top of our game, and this is your chance to join us. To apply For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am - 21.00pm weekdays, and 08.00am - 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer - for example, 8.5 hours, 10 hours or 12 hours - please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
EE Oxford, UK
15/01/2019
Full time
Store Manager £Competitive + plus benefits Oxford: Cornmarket 56 Push your knowledge to the limit At EE, we want to become the #1 for service on the high street. We're on the lookout for Store Managers who can help us to achieve that vision..... click apply for full job details
EE Merthyr Tydfil, UK
15/01/2019
SALES ADVISORS £18,300 + benefits | Merthyr Tydfil About the job A warm smile, a fun loving attitude, a winning personality… you might not realise it but chances are you already have what it takes to be an amazing Sales Advisor at EE. You see, we don't believe in giving it the hard sell. Our Contact Centres are welcoming, friendly places where everyone's encouraged and supported to perform at their best. It's not about what skills or qualifications you have, or even knowing all about the latest top tech, our brilliant training will quickly get you up to speed. What we look for are the kind of people that will surprise and delight everyone they speak to. No cold calling or meeting impossible targets. It's about listening carefully to our customers' needs and offering them solutions to make their lives better. It's not always easy. Which is why we need people who can stay patient, show resilience even when being told 'no thanks' and still close a deal without ever forcing it. People who can keep a close eye on their measured targets, and do it all while supporting us in our ambition to become the best for service. Shine though, and the rewards are 100% worth it. You'll definitely Love talking to people and have a knack for understanding their needs Show a real hunger when it comes to spotting a potential customer and closing a deal with them Be tenacious, adaptable and resilient Stay motivated in a targeted environment where the rewards for achieving are sky high Know the importance of working well with your team and making an impact on the business Show a genuine interest in communication technology. You might even Know a thing or two about the telecoms industry Have a track record of delivering results and exceeding stretching targets Have experience of working in a contact centre environment. What's in it for you? Competitive salary Uncapped commission - typical commission earnings are £4,500 a year (pro-rata), but the top 20% of our sales people are earning around £18,000 a year in commission (pro-rata) 25 days' holiday (pro-rata) - with the opportunity to buy up to 30 days 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) Discounted EE TV and broadband package Healthcare cash plan (worth £126.00) Pension (up to 9% employer contributions - conditions apply). YES! I'm EE! What's next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next: Visit our website and fill in our short online application form We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. We're at the top of our game, and this is your chance to join us. To apply For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am - 21.00pm weekdays, and 08.00am - 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer - for example, 8.5 hours, 10 hours or 12 hours - please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
EE 400 Springfield Rd, Belfast BT12 7DU, UK
15/01/2019
Full time
Belfast Push your knowledge to the limit At EE, we want to become the best for service on the high street - and we're on the lookout for a new part-time Assistant Store Manager to help us achieve that vision. You'll share this role with another Assistant Store Manager, divvying up your responsibilities but ultimately working together to support our Store Manager and make our stores great. You will play an integral part in running one of our stores and get a taste of what it's like to manage one of your own. Deliver a world-class customer experience With your co-Assistant Store Manager, you'll make an unbeatable team that coaches, inspires and empowers your team to achieve their targets. Together, you'll create an in-store environment that makes customers feel welcome and comfortable, working at the forefront for one of the UK's leading digital companies. You'll share your responsibilities to: Support the Store Manager running the store Lead, engage and develop a talented and knowledgeable team Create a culture of high-performance, empowering your team to reach targets Create and manage a relaxed, welcoming, customer-focussed environment Your store. Your story. We work in an industry that's changing all the time, and - as technology and people move forward - we move with them. With your fellow Assistant Store Manager, you will help lead the way forward with your reliable nature and progressive outlook. You'll implement strategies, champion individuals and establish a culture of shared success that encourages everyone to do their part, and makes sure everyone is recognised and rewarded for their efforts. Our story's just getting started - are you ready to get on board? What we're looking for: A potential for capable leadership Ability to lead teams to strong commercial results Self-motivation and initiative Established coaching and development skills The ability to set and carry out long-term plans A willingness to work 20 hours over 3 or 4 days The flexibility to work one weekend shift per week What's in it for you? Competitive salary Pension Healthcare cash plan Great career progression 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) 25 days' holiday (pro-rata). We are EE: We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants, in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter , LinkedIn and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
EE Paisley, UK
14/01/2019
Full time
About the job A warm smile, a fun loving attitude, a winning personality… you might not realise it but chances are you already have what it takes to be an amazing Sales Advisor at EE. You see, we don't believe in giving it the hard sell. Our Contact Centres are welcoming, friendly places where everyone's encouraged and supported to perform at their best. It's not about what skills or qualifications you have, or even knowing all about the latest top tech, our brilliant training will quickly get you up to speed. What we look for are the kind of people that will surprise and delight everyone they speak to. No cold calling or meeting impossible targets. It's about listening carefully to our customers' needs and offering them solutions to make their lives better. It's not always easy. Which is why we need people who can stay patient, show resilience even when being told 'no thanks' and still close a deal without ever forcing it. People who can keep a close eye on their measured targets, and do it all while supporting us in our ambition to become the best for service. Shine though, and the rewards are 100% worth it. You'll definitely Love talking to people and have a knack for understanding their needs Show a real hunger when it comes to spotting a potential customer and closing a deal with them Be tenacious, adaptable and resilient Stay motivated in a targeted environment where the rewards for achieving are sky high Know the importance of working well with your team and making an impact on the business Show a genuine interest in communication technology. You might even Know a thing or two about the telecoms industry Have a track record of delivering results and exceeding stretching targets Have experience of working in a contact centre environment. What's in it for you? Competitive salary Uncapped commission - typical commission earnings are £4,500 a year (pro-rata), but the top 20% of our sales people are earning around £18,000 a year in commission (pro-rata) 25 days' holiday (pro-rata) - with the opportunity to buy up to 30 days 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) Discounted EE TV and broadband packages Healthcare cash plan (worth £126.00) Pension (up to 9% employer contributions - conditions apply). YES! I'm EE! What's next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next: Visit our website and fill in our short online application form We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE We're EE, home to Britain's first ever 4G network and one of the Sunday Times Best Big Companies to Work for. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Join our Customer Care team and help bring it all to life. To apply For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am - 21.00pm weekdays, and 08.00am - 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer - for example, 8.5 hours, 10 hours or 12 hours - please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes.
EE 29 Union St, Greenock PA16 8DD, UK
11/01/2019
Full time
About the job A warm smile, a fun loving attitude, a winning personality… you might not realise it but chances are you already have what it takes to be an amazing Sales Advisor at EE. You see, we don't believe in giving it the hard sell. Our Contact Centres are welcoming, friendly places where everyone's encouraged and supported to perform at their best. It's not about what skills or qualifications you have, or even knowing all about the latest top tech, our brilliant training will quickly get you up to speed. What we look for are the kind of people that will surprise and delight everyone they speak to. No cold calling or meeting impossible targets. It's about listening carefully to our customers' needs and offering them solutions to make their lives better. It's not always easy. Which is why we need people who can stay patient, show resilience even when being told 'no thanks' and still close a deal without ever forcing it. People who can keep a close eye on their measured targets, and do it all while supporting us in our ambition to become the best for service. Shine though, and the rewards are 100% worth it. You'll definitely Love talking to people and have a knack for understanding their needs Show a real hunger when it comes to spotting a potential customer and closing a deal with them Be tenacious, adaptable and resilient Stay motivated in a targeted environment where the rewards for achieving are sky high Know the importance of working well with your team and making an impact on the business Show a genuine interest in communication technology. You might even Know a thing or two about the telecoms industry Have a track record of delivering results and exceeding stretching targets Have experience of working in a contact centre environment. What's in it for you? Competitive salary Uncapped commission - typical commission earnings are £4,500 a year (pro-rata), but the top 20% of our sales people are earning around £18,000 a year in commission (pro-rata) 25 days' holiday (pro-rata) - with the opportunity to buy up to 30 days 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) Discounted EE TV and broadband packages Healthcare cash plan (worth £126.00) Pension (up to 9% employer contributions - conditions apply). YES! I'm EE! What's next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next: Visit our website and fill in our short online application form We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE We're EE, home to Britain's first ever 4G network and one of the Sunday Times Best Big Companies to Work for. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Join our Customer Care team and help bring it all to life. To apply For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am - 21.00pm weekdays, and 08.00am - 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer - for example, 8.5 hours, 10 hours or 12 hours - please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes.
EE Renfrewshire, UK
11/01/2019
Full time
About the job A warm smile, a fun loving attitude, a winning personality… you might not realise it but chances are you already have what it takes to be an amazing Sales Advisor at EE. You see, we don't believe in giving it the hard sell. Our Contact Centres are welcoming, friendly places where everyone's encouraged and supported to perform at their best. It's not about what skills or qualifications you have, or even knowing all about the latest top tech, our brilliant training will quickly get you up to speed. What we look for are the kind of people that will surprise and delight everyone they speak to. No cold calling or meeting impossible targets. It's about listening carefully to our customers' needs and offering them solutions to make their lives better. It's not always easy. Which is why we need people who can stay patient, show resilience even when being told 'no thanks' and still close a deal without ever forcing it. People who can keep a close eye on their measured targets, and do it all while supporting us in our ambition to become the best for service. Shine though, and the rewards are 100% worth it. You'll definitely Love talking to people and have a knack for understanding their needs Show a real hunger when it comes to spotting a potential customer and closing a deal with them Be tenacious, adaptable and resilient Stay motivated in a targeted environment where the rewards for achieving are sky high Know the importance of working well with your team and making an impact on the business Show a genuine interest in communication technology. You might even Know a thing or two about the telecoms industry Have a track record of delivering results and exceeding stretching targets Have experience of working in a contact centre environment. What's in it for you? Competitive salary Uncapped commission - typical commission earnings are £4,500 a year (pro-rata), but the top 20% of our sales people are earning around £18,000 a year in commission (pro-rata) 25 days' holiday (pro-rata) - with the opportunity to buy up to 30 days 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) Discounted EE TV and broadband packages Healthcare cash plan (worth £126.00) Pension (up to 9% employer contributions - conditions apply). YES! I'm EE! What's next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next: Visit our website and fill in our short online application form We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE We're EE, home to Britain's first ever 4G network and one of the Sunday Times Best Big Companies to Work for. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Join our Customer Care team and help bring it all to life. To apply For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am - 21.00pm weekdays, and 08.00am - 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer - for example, 8.5 hours, 10 hours or 12 hours - please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes.
EE 29 Union St, Greenock PA16 8DD, UK
11/01/2019
Full time
About the job A warm smile, a fun loving attitude, a winning personality… you might not realise it but chances are you already have what it takes to be an amazing Sales Advisor at EE. You see, we don't believe in giving it the hard sell. Our Contact Centres are welcoming, friendly places where everyone's encouraged and supported to perform at their best. It's not about what skills or qualifications you have, or even knowing all about the latest top tech, our brilliant training will quickly get you up to speed. What we look for are the kind of people that will surprise and delight everyone they speak to. No cold calling or meeting impossible targets. It's about listening carefully to our customers' needs and offering them solutions to make their lives better. It's not always easy. Which is why we need people who can stay patient, show resilience even when being told 'no thanks' and still close a deal without ever forcing it. People who can keep a close eye on their measured targets, and do it all while supporting us in our ambition to become the best for service. Shine though, and the rewards are 100% worth it. You'll definitely Love talking to people and have a knack for understanding their needs Show a real hunger when it comes to spotting a potential customer and closing a deal with them Be tenacious, adaptable and resilient Stay motivated in a targeted environment where the rewards for achieving are sky high Know the importance of working well with your team and making an impact on the business Show a genuine interest in communication technology. You might even Know a thing or two about the telecoms industry Have a track record of delivering results and exceeding stretching targets Have experience of working in a contact centre environment. What's in it for you? Competitive salary Uncapped commission - typical commission earnings are £4,500 a year (pro-rata), but the top 20% of our sales people are earning around £18,000 a year in commission (pro-rata) 25 days' holiday (pro-rata) - with the opportunity to buy up to 30 days 75% discount on your personal EE mobile phone package 30% Friends and Family discount from day one (conditions apply) Discounted EE TV and broadband packages Healthcare cash plan (worth £126.00) Pension (up to 9% employer contributions - conditions apply). YES! I'm EE! What's next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next: Visit our website and fill in our short online application form We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE We're EE, home to Britain's first ever 4G network and one of the Sunday Times Best Big Companies to Work for. Since becoming part of the BT family, our people have been keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Join our Customer Care team and help bring it all to life. To apply For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am - 21.00pm weekdays, and 08.00am - 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer - for example, 8.5 hours, 10 hours or 12 hours - please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes.