EE Peterborough, UK
23/03/2019
Full time
Retail Customer Advisor - 25 hours Typical total earnings £8.70 p/h plus 20% on target commission Peterborough: Maskew Avenue About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Plymouth, UK
23/03/2019
About the job Are you a naturally happy person? Do you believe in spreading the good vibes far and wide? If so, you're definitely EE. Join our Contact Centre family as a Customer Service Representative and you'll find yourself surrounded by like-minded individuals who enjoy solving problems and enhancing customers' lives every day. It's a role that's as fun as it is varied as you take calls from all kinds of people with all kinds of questions. Whether they'd like a bill explained, a payment issue resolved or a contract upgraded, it'll be down to you to listen to them, understand their needs and come up with the perfect solution to suit. It won't always be a walk in the park. Meeting challenging targets, staying positive and polite on every call and supporting the odd frustrated customer are all part and parcel of the job. But if you can bring the patience, enthusiasm and people skills it takes to put customers first and help us achieve our ambition of being the best for service, the rewards are 100% worth it. You'll definitely • Need real strength of character and will have a talent for making customers feel special • Be able to listen - even if the issue is hard to listen to • Love talking to people and have a knack for understanding their needs - even if the matter is not always clear • Give your best advice - even if it isn't always appreciated • Have a genuine interest in communication technology • Enjoy being part of a team but still have the drive to work on your own initiative. You might even • Know a thing or two about the telecoms sector • Have some customer service experience • Know your way around a PC. What's in it for you? • Competitive salary • Generous bonus - average bonus of £900.00 per year (pro-rata), but exceptional performers can expect to earn up to £2,400.00 (pro-rata) • 25 days' holiday (pro-rata) - with the opportunity to buy up to 30 days • 75% discount on your personal EE mobile phone package • 30% Friends and Family discount from day one (conditions apply) • Discounted EE TV and broadband packages • On-site concierge service • Free bus from the City Centre • Healthcare cash plan (worth £126.00) • Pension (up to 9% employer contributions - conditions apply). YES! I'm EE! What's next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next: • Visit our website and fill in our short online application form • We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete • If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview • Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. We're at the top of our game, and this is your chance to join us. To apply For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am - 21.00pm weekdays, and 08.00am - 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer - for example, 8.5 hours, 10 hours or 12 hours - please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, Linkedin and Glassdoor . Packed with the latest jobs, company news and career stories it could be a great move.
EE Merthyr Tydfil, UK
23/03/2019
About the job Always helping Nan stay in touch on FaceTime? Re-connected your friend's Wi-Fi so they could post that party pic? Oh, you're definitely EE! You're the one everyone turns to when they need a hand and your problem-solving skills are top notch. Join our Contact Centre as a Customer Support Rep - Tech and not only will you put your super service skills to good use by supporting our customers when they need it most, you'll also have around the clock support from your EE family too. From helping our customers to solve simple signal problems and connect to their mobile data to finding everything they need on MyEE, you'll take calls from all kinds of people with all kinds of questions. That's right, flashing broadband boxes and faulty SIMs are no match for you. With plenty of guidance from our clever diagnostic tool and all the ongoing training you need, you'll have everything at your fingertips to focus on what you do best: building beautiful relationships with our customers. And that's really the best bit. You don't need experience or vast tech knowledge to do well in our team; your interest, enthusiasm and passion are more than enough. You'll definitely • Need real strength of character and will have a talent for making customers feel special • Be able to listen and stay focussed on customer needs • Love talking to people and have a knack for understanding their needs - even if the matter is not always clear • Give your best advice and guidance in a way the customer can easily understand • Be excited by the latest tech and gadgets • Enjoy being part of a team but still have the drive to work on your own initiative What's in it for you? • Competitive salary • Generous bonus - average bonus of £900.00 per year (pro-rata), but exceptional performers can expect to earn up to £2,400.00 (pro-rata) • 25 days' holiday (pro-rata) - with the opportunity to buy up to 30 days • 75% discount on your personal EE mobile phone package • 30% Friends and Family discount from day one (conditions apply) • Discounted EE TV and broadband packages • On-site concierge service • Healthcare cash plan (worth £126.00) • Pension (up to 9% employer contributions - conditions apply) YES! I'm EE! What's next? At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next: • Visit our website and fill in our short online application form • We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete • If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview • Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. We're at the top of our game, and this is your chance to join us. To apply For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am - 21.00pm weekdays, and 08.00am - 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer - for example, 8.5 hours, 10 hours or 12 hours - please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, Linkedin and Glassdoor. Packed with the latest jobs, company news and career stories it could be a great move.
EE Northampton, UK
23/03/2019
Full time
Retail Customer Advisor - 32 hours Typical total earnings £8.70 p/h plus 20% on target commission Northampton: Weston Favell About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Kettering, UK
23/03/2019
Full time
Retail Customer Advisor - 20 hours Typical total earnings £8.70 p/h plus 20% on target commission Kettering: Gold St About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Kettering, UK
23/03/2019
Full time
Retail Customer Advisor - 16 hours Typical total earnings £8.70 p/h plus 20% on target commission Kettering: Gold St About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Taunton, UK
22/03/2019
Full time
Retail Customer Advisor - 20 hours Typical total earnings £8.70 p/h plus 20% on target commission Taunton About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Aberdeenshire, UK
22/03/2019
Full time
Store Manager £Competitive + plus benefits Fraserburgh Push your knowledge to the limit At EE, we want to become the #1 for service on the high street. We're on the lookout for Store Managers who can help us to achieve that vision. This is an opportunity to come and re-write the book when it comes to showcasing how technology can make a difference to people's lives. Deliver a world-class customer experience Here, you'll nurture your own team, develop your own skills and run your own store, working at the forefront of one of the UK's leading telecommunications companies. You'll: * Identify and harness new retail opportunities * Lead, engage and develop a talented and knowledgeable team * Establish a culture of high-performance that focus on both fiscal and behavioural KPIs * Create and manage a relaxed, welcoming, customer-focussed environment * Collaborate with our Regional Managers to create long-term succession strategies. Your store. Your story. We work in an industry that's changing all the time - as technology and people move forward, we move with them. That means, as a Store Manager, you'll embrace and implement ideas, products and strategies that will transform our business - and your career. It's a process that you'll guide your team through too. If you embrace change, are willing to take the lead and are driven by difference, this role will put you in your element. What we're looking for: * A track record of inspirational leadership * A history of leading teams to strong commercial results * Self-motivation and initiative * Established coaching and development skills * The ability to set and carry out long-term plans * Mobility within a local area. What's in it for you? * Competitive salary * Excellent career progression opportunities with EE's Aspire programme - the chance to learn key business and leadership skills. * 75% discount on your personal EE mobile phone package * 30% Friends and Family discount from day one (conditions apply) * 25 days' holiday (pro-rata) with the opportunity to buy a 5 further days * Discounted TV and broadband packages, free BT Sport app * Healthcare cash plan including Dental and Optical offers * Option to join BT share plans * Pension. We are EE: We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. For more information and to apply , please click to the "apply" link.
EE Dorset, UK
21/03/2019
Full time
Retail Customer Advisor - 20 hours Typical total earnings £8.70 per hour + benefits Bournemouth: Commercial Rd About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Walton-on-Thames, UK
21/03/2019
Full time
Retail Customer Advisor - 20 hours Typical total earnings £8.70 p/h plus 20% on target commission (uncapped) Cobham About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Letchworth Garden City, UK
21/03/2019
Full time
Retail Customer Advisor - 16 hours Typical total earnings £8.70 p/h plus 20% on target commission Letchworth: Third Ave About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Warminster BA12, UK
21/03/2019
Full time
Retail Customer Advisor - 12 hours Typical total earnings £8.70 p/h plus 20% on target commission Warminster About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Norwich, UK
21/03/2019
Full time
Retail Customer Advisor - 10 hours Typical total earnings £8.70 p/h plus 20% on target commission Norwich Longwater About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Gainsborough DN21, UK
21/03/2019
Full time
Retail Customer Advisor - (18 hours) Typical total earnings £8.70 per hour % on target commission Gainsborough About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE 4 Terminus Rd, Chichester PO19 8EP, UK
20/03/2019
Full time
Retail Customer Advisor - 20 hours Typical total earnings £8.70 p/h plus 20% on target commission Chichester About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Leicestershire, UK
20/03/2019
Full time
Retail Customer Advisor - 20 hours Typical total earnings £8.70 p/h plus 20% on target commission Leicester: Highcross About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE St Albans, UK
20/03/2019
Full time
Retail Customer Advisor - 28 hours Typical total earnings £9.79 per hour + benefits London Colney/ St Albans Area About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Witney, UK
20/03/2019
Full time
Retail Customer Advisor - 20 hours Typical total earnings £8.70 p/h plus 20% on target commission Witney About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details
EE Merthyr Tydfil, UK
19/03/2019
Full time
CUSTOMER SERVICE REPRESENTATIVE APPRENTICESHIP £Competitive + benefits | Merthyr Tydfil About the job A born problem solver, fast on your feet, keen to succeed… you may already have what it takes to be an amazing Customer Service Representative Apprentice with EE. It's not about what skills or..... click apply for full job details
EE Refectory Rd, Falmer, Brighton BN1 9QU, UK
19/03/2019
Full time
Retail Customer Advisor - 25 hours Typical total earnings £8.70 p/h plus 20% on target commission Brighton: Carden Avenue About the job A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE..... click apply for full job details