Edissero Ltd

Edissero Ltd London, UK
20/11/2018
Full time
Technical Author This is a fantastic opportunity to develop your technical authoring career with a groundbreaking and rapidly expanding technology company. As part of this exciting role, you will be responsible for documenting a totally new hardware and software platform that will use machine learning technology and computer vision. You'll get to work as part of an inventive team that's helping to shape the future of technology. You will have the opportunity to document innovative technology, collaborate with different teams and business areas, and bring new ideas to the strategy and direction of technical documentation. Our client is happy to consider applications from authors with a couple of years' experience to those who are established in their technical writing career. Our client is looking for: At least one year's technical authoring experience ideally in an enterprise technology, security or a software development environment. A strong academic background, ideally with a science, engineering, or computer related degree, with at least a 2:1 classification. Someone who has a passion for writing and new ideas on how to produce technical documentation. Someone capable of working with technical experts in a variety of fields at all business levels. Excellent written and verbal communication skills, with the ability to understand highly complex technical ideas and explain them in simple, clear and concise terms. Self-motivation and the drive to continue learning and research into new products and technology. Experience working in a fast-paced environment. This is a permanent role, offering a highly competitive salary, share options, and attractive benefits. Their West London office is within close proximity of a train station and offers free parking.
Edissero Ltd Godalming, UK
17/11/2018
Full time
We are looking for a junior resourcer/proofreader to join our small, professional and friendly team. This is not your typical recruitment role; there are no hard sales calls or number crunching, and you get a real opportunity to develop professional relationships with clients and candidates. With full training and support from helpful colleagues, you will be required to fill specialist contract and permanent vacancies, proofread/edit CVs, speak confidently with clients and candidates, and write relevant supporting notes for each submitted CV. Excellent written English is essential, and you will be capable of spotting and correcting errors and inconsistencies in professionally written material. We are looking for candidates with: An excellent telephone manner, and the ability to communicate confidently with clients and candidates at all levels whilst not being afraid to ask questions. Experience of proofreading, editing, and writing to a high standard; you will need to pass our editing and writing task at interview. The capability to deal with multiple concurrent tasks and rapidly changing priorities, whilst working calmly, quickly and effectively under pressure. A genuine interest in language. A very well organised, methodical and enthusiastic approach. An adaptable, cheerful, polite and patient personality. Drive, determination and focus. The ability to work well in a small team, and the capability to take sole charge of the office as and when required. Good MS Office skills, but particularly good MS Word. A genuine desire to build a long-term career in technical author recruitment. This role is based in an attractive central Godalming location and is easily accessible from the mainline train station and the A3. On offer is a salary of £18,000 to £24,000 p.a. (depending on experience), a bonus, and good benefits. If this role is of interest, please send your CV and a covering letter stating your suitability to Michelle Shoubridge or call for more information.
Edissero Ltd London, UK
17/11/2018
Full time
Our forward-thinking, innovative software client is looking for an enthusiastic and experienced technical author to join their small, energetic start-up organisation. As the company's first technical author, you will have influence over all product documentation and associated media, giving you a unique opportunity to really make this role your own. From customer-facing end user information right through to developer-level information and APIs, you'll lead, shape and strategise this growing company's documentation function from the ground up. In addition, you'll set metrics and KPIs to ensure that the documentation, videos and other content you produce is meeting customers' needs and keeping our client key to the future of the digital economy. This is a fantastic opportunity for someone looking for the next step in their career. If you are passionate about writing, keen to take ownership, bring new ideas and make a difference to an expanding technology company, then we'd like to hear from you. You will: Have at least one year's technical writing experience in a software development environment and working on complex/large products/software platforms. Be able to build out the core content, own and drive the creation of a new documentation function and be capable of managing it going forwards. Have experience of translating complex information into accessible information for users. Have the ability to pick up new technology quickly. Be technically minded and capable. Be enthusiastic and self-motivated, and have excellent decision-making, communication and interpersonal skills. This role is based all onsite in their sociable, contemporary London office and is easily accessible by train. On offer is a competitive salary, equity and excellent benefits.
Edissero Ltd Godalming, UK
17/11/2018
Full time
We are looking for a junior resourcer/proofreader to join our small, professional and friendly team. This is not your typical recruitment role; there are no hard sales calls or number crunching, and you get a real opportunity to develop professional relationships with clients and candidates. With full training and support from helpful colleagues, you will be required to fill specialist contract and permanent vacancies, proofread/edit CVs, speak confidently with clients and candidates, and write relevant supporting notes for each submitted CV. Excellent written English is essential, and you will be capable of spotting and correcting errors and inconsistencies in professionally written material. We are looking for candidates with: An excellent telephone manner, and the ability to communicate confidently with clients and candidates at all levels whilst not being afraid to ask questions. Experience of proofreading, editing, and writing to a high standard; you will need to pass our editing and writing task at interview. The capability to deal with multiple concurrent tasks and rapidly changing priorities, whilst working calmly, quickly and effectively under pressure. A genuine interest in language. A very well organised, methodical and enthusiastic approach. An adaptable, cheerful, polite and patient personality. Drive, determination and focus. The ability to work well in a small team, and the capability to take sole charge of the office as and when required. Good MS Office skills, but particularly good MS Word. A genuine desire to build a long-term career in technical author recruitment. This role is based in an attractive central Godalming location and is easily accessible from the mainline train station and the A3. On offer is a salary of £18,000 to £24,000 p.a. (depending on experience), a bonus, and good benefits. If this role is of interest, please send your CV and a covering letter stating your suitability to Michelle Shoubridge or call for more information.
Edissero Ltd Cambridge, UK
17/11/2018
Full time
Technical Trainer Our world-leading, fast-growing technology client is looking to recruit an enthusiastic technical trainer. This multi-award-winning company is pioneering new approaches to machine learning, involving some of the most successful technology entrepreneurs in the UK. It's a very exciting time to be joining them! In this varied and interesting role, you will have responsibility for: Creating and updating engaging training materials such as presentations and supporting documents for external and internal audiences (from non-technical end users to experienced system administrators and developers). Training customers on the basics of how to use the software, through to technical topics such as installation, deployment and configuration (F2F and via WebEx). Developing and improving their customer training programme, and helping develop their internal learning and development programmes. What's needed? Experience delivering classroom-based training and creating written materials to support your training. Experience teaching technical concepts to a range of audiences. A technical mind set and the ability to communicate technical concepts and complex software in a clear and engaging way. Creativity and communication skills to convey complex information to a range of audiences with different needs. Enthusiasm and ideas for improving our client's training. Familarity with commonly-used tools and software for presenting and creating training (eg PowerPoint). Experience of/an interest in/ability to learn any of the following would be advantageous: Java or any other programming language. Basic Linux skills or the ability and desire to learn. Creating other technical documentation such as user guides etc. Payments, finance, fintech, big data, machine learning, AI. On offer is a very competitive salary, quarterly bonuses, a variety of benefits and a good range of social activities. This role is based in their Cambridge office which has parking and is accessible by public transport. There will also be some travel to client sites, which will mainly be in London.
Edissero Ltd London, UK
16/11/2018
Full time
Our world leading payments technology client is looking for an enthusiastic and motivated technical author to write software and business documentation to support their range of software services that are critical to the UK's financial infrastructure. Documentation you'll write will include user guides, technical specifications and processes and procedures. This is an excellent opportunity for experienced authors who are looking to work in a friendly, vibrant and fast-paced environment. Essential requirements: Solid technical authoring experience in the software industry. Experience of one or more of the following: DITA; oXygen; Structured FrameMaker; payments industry. Knowledge of screen capture and image editing software. Experience of working in busy environments, where priorities change rapidly. This role is based all onsite between our client's London and Hertfordshire offices and comes with a great benefits package, which includes a bonus, 25 days' holiday, generous contributory pension scheme and health insurance.
Edissero Ltd Hertfordshire, UK
15/11/2018
Full time
Our world leading payments technology client is looking for an enthusiastic and motivated technical author to write software and business documentation to support their range of software services that are critical to the UK's financial infrastructure. Documentation you'll write will include user guides, technical specifications and processes and procedures. This is an excellent opportunity for experienced authors who are looking to work in a friendly, vibrant and fast-paced environment. Essential requirements: Solid technical authoring experience in the software industry. Experience of one or more of the following: DITA; oXygen; Structured FrameMaker; payments industry. Knowledge of screen capture and image editing software. Experience of working in busy environments, where priorities change rapidly. This role is based all onsite between our client's London and Hertfordshire offices and comes with a great benefits package, which includes a bonus, 25 days' holiday, generous contributory pension scheme and health insurance.
Edissero Ltd Cambridge, UK
14/11/2018
Contractor
These contracts are for five or four days per week, all are six months to start. Our award-winning, highly successful global technology client is looking for technical authors to join its technical publications team, producing technical content (eg software integrator/developer manuals, API and SDK documentation) for technical audiences such as developers, engineers and architects. What's needed? Good experience as a technical author in a technology or engineering environment. Experience producing highly technical software documentation for developers, engineers or architects. Good knowledge of industry standard tools and technologies. Any experience with HTML, XML, XSLT, Perl, Python or similar Scripting language is desirable. An understanding of the interaction between software and hardware is useful.
Edissero Ltd Surrey, UK
13/11/2018
Full time
Our client is an award winning, global scientific software company and they are looking for a computer science (or similar) graduate with excellent IT and communication skills to join their support team as a support analyst, providing off site support to their worldwide customers and helping them get the most out of using their software. The role includes reproducing/analysing problems and providing resolutions to customers; identifying customers with possible software training needs; providing regular updates to customers; liaising with development teams; contributing to the customer support knowledgebase, and assisting with off site consultancy tasks where required. Essential requirements: A PhD/MSc or BSc in computer science or a similar technical discipline. Excellent general IT skill. Excellent verbal and written communication skills. Good problem solving skills. Experience of using Microsoft Office, especially Excel. Desirable requirements: Experience of scientific laboratory work. Knowledge of the scientific research process. Prior experience of using biological/chemical data management software. A relaxed and attractive working environment is on offer, plus excellent career prospects to move up and around this organisation, which is at the forefront of discovery research. All necessary training will be provided.
Edissero Ltd London, UK
13/11/2018
Full time
Technical Author This is a fantastic opportunity to develop your technical authoring career with a groundbreaking and rapidly expanding technology company. As part of this exciting role, you will be responsible for documenting a wide variety of highly technical concepts and be part of an inventive team that's helping to shape the future of technology. You will be creating a range of documentation including installation guides, configuration guides, and API documentation for system administrators. Our client is happy to consider applications from authors with a couple of years' experience to those who are established in their technical writing career. You will have the opportunity to document innovative technology, collaborate with different teams and business areas, and bring new ideas to the strategy and direction of technical documentation. Our client is looking for: At least one year's technical authoring experience ideally in a software development environment writing online content for system administrators. A strong academic background, ideally with a science, engineering, or computer related degree, with at least a 2:1 classification. Someone who has a passion for writing and new ideas on how to produce technical documentation. Someone capable of working with technical experts in a variety of fields at all business levels. Excellent written and verbal communication skills, with the ability to understand highly complex technical ideas and explain them in simple, clear and concise terms. Self-motivation and the drive to continue learning and research into new products and technology. Experience working in a fast-paced environment. This is a permanent role, offering a highly competitive salary, share options, and attractive benefits. Their West London office is within close proximity of a train station and offers free parking.
Edissero Ltd Buckinghamshire, UK
13/11/2018
Full time
Our global engineering client is looking for a technical author to join its small, professional and vey welcoming writing team. You'll be writing, editing, illustrating and maintaining a variety of technical documentation (including user guides, help, operating instructions, reference manuals, quick start guides, and installation guides) for their software and hardware technology; contributing new ideas for presenting and delivering content; interacting with engineers and SMEs to gather technical and non-technical information; representing the department in product development and support team meetings; evaluating company products in relation to manuals/usability; peer reviewing others' work; liaising with other internal departments as well as outside suppliers such as translation agencies; and providing regular progress reports to the group manager. This role offers opportunities to work across a wide product range and customer range (eg biomedical, aerospace, academia, renewable energy and Formula 1); to realise your ideas around improving content, processes and the user experience; and to lead the team within a few years. What's needed? One to two years'+ technical writing experience in software and/or hardware, with the ability and enthusiasm to pick up the software or hardware side as appropriate. The ability to take a technical concept and explain it in simple terms. Enthusiasm and curiosity to find new ways of doing things. Real enthusiasm for developing your technical writing career further. Attention to detail. The ability to interact and build rapport with engineers (software, hardware, electronics etc.) and other subject matter experts to ask questions and gather information. A background in engineering or science (work and/or academic) is a plus, or previous experience interviewing and extracting information from highly technical personnel. Experience with single sourcing, WebWorks ePublisher, FrameMaker and/or presenting things graphically would be useful.