McGregor Boyall London, UK
My client is looking to recruit multiple Customer service managers. You'll lead a team of talented problem solvers to sort out a wide range of financial services problems. And you'll make final and legally binding decisions on some of our most challenging cases. As a hands-on manager, you'll manage and develop a team of investigators to provide timely answers that are fair and feel fair. Combining your operational, decision making and people management skills, you'll make sure that you and your team are proud to deliver a professional service to our customers. Your experience must include having successfully managed or provided professional leadership to a team, in a customer-focused organisation taking a collaborative approach to management that involves valuing and supporting learning and teamwork successfully engaging, coaching and developing others to perform and improve using information to help improve the quality of service and performance influencing, negotiating and persuading across a range of stakeholders and at a senior level Salaries are flexible and depend on experience. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.