Aviva

Aviva York, UK
14/11/2018
Full time
We are currently recruiting for a Proposition Development Manager to join our team! Helping customers establish long term financial security is core to Avivas strategy. The Platform business is at the heart of delivering on this strategy, whether through the Online Investment Services for consumers or our Adviser Platform. We currently administer £22bn of customer investments. The Platform will grow significantly over the next 3 years, as we look to accelerate to around £50bn by better meeting the needs of our customers. The Platform team is responsible for managing and developing Avivas offering in this growth area managing activities day to day, to ensure that we deliver great service to both Advisers and Customers. This critical role will be responsible as part of a team for driving developments for the Adviser platform service; listening to our adviser needs and initiating, delivering and launching these developments. Responsibilities: Delivery of key components of the Proposition Roadmap for the Adviser Platform Lead significant developments from research through initiation, scoping and delivery to ensure that business benefits are realised Spending roughly £2m per annum of investment spend Liaising with Platform Change and wider Change team to deliver Working as part of a small team, collaborating with colleagues to safeguard delivery Deputise as required for the Senior Proposition Development Manager What skills & experience are we looking for? The ideal person will have experience in the market, knowledge of advisers and platforms and relish taking responsibility for driving the business forward. Proposition Development experience is also critical, to be able to listen to and identify the needs of customers or advisers and use this insight to develop our offering. Proposition Development Stakeholder Management Market Knowledge Business Case development What will you get for this role? Salary of £30,000 - £45,000 depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Equal opportunity Statement Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Shanice Morgan in the resourcing team on . Closing Date 30th November 2018
Aviva York, UK
14/11/2018
Full time
We are currently recruiting for a Proposition Development Manager (Consumer) to join our team! Helping customers establish long term financial security is core to Avivas strategy. The Platform business is at the heart of delivering on this strategy, whether through the Online Investment Services for consumers or our Adviser Platform. We currently administer £22bn of customer investments. The Platform will grow significantly over the next 3 years, as we look to accelerate to around £50bn by better meeting the needs of our customers. The Platform team is responsible for managing and developing Avivas offering in this growth area managing activities day to day, to ensure that we deliver great service to both Advisers and Customers. This critical role will be responsible as part of a team for driving developments for the Consumer (D2C) platform service; listening to our customers needs and initiating, delivering and launching these developments. Duties & Responsibilities Delivery of key components of the Proposition Roadmap for the Consumer Platform Lead significant developments from research through initiation, scoping and delivery to ensure that business benefits are realised Spending roughly £2m per annum of investment spend Liaising with Platform Change and wider Change team to deliver Working as part of a small team, collaborating with colleagues to safeguard delivery Deputise as required for the Senior Proposition Development Manager What skills and experience is required? The ideal person will have experience in the market, knowledge of investment customer and platforms and relish taking responsibility for driving the business forward. Proposition Development experience is also critical, to be able to listen to and identify the needs of customers or advisers and use this insight to develop our offering. Proposition Development Stakeholder Management Market Knowledge Business Case development What will you get for this role? Salary of £30,000 - £45,000 depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Equal opportunity Statement Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Shanice Morgan in the resourcing team on . Closing Date 30th November 2018
Aviva York, UK
14/11/2018
Full time
We are currently recruiting for a Senior Proposition Development Manager to join our team! Helping customers establish long term financial security is core to Avivas strategy. The Platform business is at the heart of delivering on this strategy, whether through the Online Investment Services for consumers or our Adviser Platform. We currently administer £22bn of customer investments. The Platform will grow significantly over the next 3 years, as we look to accelerate to around £50bn by better meeting the needs of our customers. The Platform team is responsible for managing and developing Avivas offering in this growth area managing activities day to day, to ensure that we deliver great service to both Advisers and Customers. This critical role will be responsible for driving developments for the Adviser platform service; listening to adviser needs and initiating, delivering and launching these developments. Responsibilities: Ownership of Proposition Roadmap for the Adviser Platform Lead a portfolio of developments from research through initiation, scoping and delivery to ensure that business benefits are realised Spending roughly £5m per annum of investment spend Liaising with Platform Change and wider Change team to deliver Managing a small team, guiding, coaching and developing proposition development capability Deputise as required for the Head of Platform What skills & experience you will bring: The ideal person will have experience in this market, knowledge of advisers and platforms and relish taking responsibility for driving the business forward. You will need to have proposition development experience is also critical, to be able to listen to and identify the needs of customers or advisers and use this insight to develop our offering. Proposition Development Stakeholder Management Market Knowledge Business Case development What will you get for this role? Salary of £40,000 - £60,000 depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Equal opportunity Statement Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact us directly. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Shanice Morgan in the resourcing team on . Closing Date 30th November 2018
Aviva York, UK
14/11/2018
Full time
Here at Aviva we are currently recruiting for a Proposition Development Consultant to join our team! Helping customers establish long term financial security is core to Avivas strategy. The Platform business is at the heart of delivering on this strategy, whether through the Online Investment Services for consumers or our Adviser Platform. We currently administer £22bn of customer investments. The Platform will grow significantly over the next 3 years, as we look to accelerate to around £50bn by better meeting the needs of our customers. The Platform team is responsible for managing and developing Avivas offering in this growth area managing activities day to day, to ensure that we deliver great service to both Advisers and Customers. This critical role will be responsible as part of a team for driving developments for the Adviser platform service; listening to Advisers needs and initiating, delivering and launching these developments. Duties & Responsibilities Delivery of components of the Proposition Roadmap for the Advised Platform Lead developments from research through initiation, scoping and delivery to ensure that business benefits are realised Spending roughly £1m per annum of investment spend Liaising with Platform Change and wider Change team to deliver Working as part of a small team, collaborating with colleagues to safeguard delivery Deputise as required for the Proposition Development Manager What skills & experience are we looking for? The ideal person will have experience in the market, knowledge of Adviser platforms and relish taking responsibility for driving the business forward. Proposition Development experience is preferred although not essential, to be able to listen to and identify the needs of customers or advisers and use this insight to develop our offering. This role could suit someone with a passion for meeting Adviser needs and willing to learn about proposition delivery. Proposition Development Stakeholder Management Market Knowledge Business Case development What will you get for this role? Salary of £25,000 - £35,000 depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Equal opportunity Statement Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Shanice Morgan in the resourcing team on .
Aviva London, UK
14/11/2018
Full time
Aviva provides around 31 million customers worldwide with insurance, savings and investment products. We are the UKs largest insurer and one of Europes leading providers of Life and General Insurance. We are committed to serving our customers well to build a stronger, balanced business, which makes a positive contribution to society, and for which our people are proud to work. Our Team In this role, you will own the Groups dedicated internal reinsurance market finance team, responsible for all financial reporting for Aviva International Insurance Limited (AII). AII is a large captive insurer, with over £50bn of assets, writing both our Life and GI business. Our strategy is to bring together a dynamic range of risks from across the Aviva Group in to one entity and use the diversification of the risks to free up cash to support our growth and investment objectives. Are you looking to play a pivotal role in the success of AII and the wider Group? This role supports the business to achieve targeted financial returns and maintain the confidence of our shareholders and regulators. Our team is small, but covers all aspects of planning, forecasting and performance management for a large composite reinsurer " giving you the significant opportunity to be involved in all areas of financial management. Key Responsibilities Your key responsibility will be to lead the final delivery of financial information to support decision-making with our legal entity statutory/regulatory reporting requirements for AII. Youll be leading a small team within the AII Finance Market team, liaising with specialist teams within Aviva Finance Operations (AFO) and our Aviva Finance Technical teams. As the AII Chief Accounting Lead, you will overlook: Leading the market team review of all IFRS and Pillar 3 outputs from AFO in support of the CFO review and sign-off of finance deliverables for both Group and legal entity reporting including: Annual report and accounts Legal entity statutory accounts Group and Solo Solvency 2 disclosures; and Supporting Board papers Liquidity monitoring and cost management The implementing the production of: All inputs into the Group Annual Plan and regular forecasting processes, working with the Aviva Finance Operations (AFO) production team and the AII and cedant Market capital teams Legal entity plans and associated papers for approval by the relevant Boards, liaising with the AFO production teams and the AII and cedant Market capital teams Ad hoc financial MI and paper requests to support senior management, Audit Committee and Board decision-making, scenario analysis, and planning - liaising closely with AFO and others as appropriat Leading the implementation of IFRS 17 for AII as a composite reinsurer Developing and implementing all finance requirements for new AII reinsurance treaties with other Aviva group companies Managing the end-to-end process around the AIIs financial controls, liaising with relevant control teams and reviewing the overall effectiveness Lead the relationship with the external auditors Additionally, you will ensure the appropriateness of Service Level Agreements with outsource providers to ensure the monitoring of timeliness and completeness of deliverables. You will also ensure the ongoing effectiveness of a robust control environment and that all internal controls are documented, tested and remediated.a Were looking for a qualified accountant with at least 5 years of demonstrable post-qualified experience, ideally gained within a large insurance company environment. Key characteristics: You have a strong mix of relationship management and technical accounting skills (across both IFRS and Solvency II) You own a deep understanding of both life and non-life insurance products and markets and proven team leadership skills You carry a consistent record of delivering to time and quality, and experience of effective business partner management across a range of disciplines and seniority levels You possess a significant understanding of financial control frameworks and a strong control ethic An understanding of non-IFRS GAAPs (including French GAAP) is desirable, as is experience in implementing financial change programmes. You will be able to understand and interpret large amounts of data and narrative, summarise it into succinct and insightful commentary, and present effectively to the AII Board. This is hugely dynamic role. While you will need to be comfortable with dealing with a broad spectrum of responsibilities, it will provide you with a diverse range of development opportunities with a strong position to progress your career within Aviva. What will you get for this role? A competitive salary depending on skills, qualifications and experience Generous defined contribution pension scheme Annual performance related bonus and pay review Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of our core values at Aviva is we Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Dan in the Resourcing team on or As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme.
Aviva York, UK
14/11/2018
Full time
We have an exciting opportunity to join our highly capable and motivated Actuarial Reporting function in Finance. This area is charged with preparing the necessary financial reporting for the UK Life office to Group and our regulators. If this is you, you will have excellent opportunities to assist with the timely and accurate production of modelled liabilities for heritage Friends Life business, a key component of the Aviva UK Life balance sheet. Including both IFRS and Solvency II measures, the team works with our Offshore colleagues to plan, execute and review model runs performed in both Prophet and SMART (the new modelling system that is replacing Prophet) each reporting period on a large scale and within a tight timeframe. There are numerous opportunities to suggest, design and implement developments to improve our reporting process, which is closely aligned to the wider working day timetable project. As more business moves from Prophet onto the SMART model the team will be involved in the testing of SMART and the integration of SMART into the reporting process. Are you looking for a dynamic, fast-paced environment where youll use your analytical skills and mathematical approach to really make your mark on our UK Life business? If so, then we would love to speak to you. Your Duties and Responsibilities Helping to ensure the timely production of model runs for IFRS, IM, including stresses and sensitivities. This will cover existing as well as new business. Reviewing and signing off Prophet bases. Tracking trends in data (model point files) in order to ensure data quality. Carrying out ad hoc investigations into data, basis or model output. Managing ad hoc requests for model runs, such as for capital planning. Working closely with Financial Management and Balance Sheet teams to ensure timely creation of impact assessments for demographic assumption changes. Work closely with other reporting teams and development teams to help ensure reporting processes are challenged and efficiency improved Help with crafting and planning the work of the Offshore (India) hFL liability production team and other offshore production teams to co-ordinate activities during reporting periods, and to look at improving existing processes and implementing SMART. Your Skills and Experience You are Part Qualified Actuary (or suitably qualified by experience) You have good knowledge and understanding of actuarial principles, formulae and methodology You possess good knowledge of UK Life Insurance industry and its main products You have strong knowledge of actuarial reporting measures, systems and processes and focus on planning and prioritization You have experience of working with Prophet (or ALS) and Excel You possess experience in an actuarial reporting team preferred You have a strong track record of delivery (e.g. projects, product launches, financial reporting) to tight timescales What will you get for this role? A competitive salary depending on skills, qualifications and experience Generous defined contribution pension scheme Annual performance related bonus and pay review Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty . One of Avivas core values is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Dan in the Resourcing team on or
Aviva York, UK
14/11/2018
Full time
We are currently recruiting for a Proposition Development Consultant (Consumer) to join our team! Helping customers establish long term financial security is core to Avivas strategy. The Platform business is at the heart of delivering on this strategy, whether through the Online Investment Services for consumers or our Adviser Platform. We currently administer £22bn of customer investments. The Platform will grow significantly over the next 3 years, as we look to accelerate to around £50bn by better meeting the needs of our customers. The Platform team is responsible for managing and developing Avivas offering in this growth area managing activities day to day, to ensure that we deliver great service to both Advisers and Customers. This critical role will be responsible as part of a team for driving developments for the Consumer (D2C) platform service; listening to our customers needs and initiating, delivering and launching these developments. Duties & Responsibilities Delivery of key components of the Proposition Roadmap for the Consumer Platform Lead significant developments from research through initiation, scoping and delivery to ensure that business benefits are realised Spending roughly £1m per annum of investment spend Liaising with Platform Change and wider Change team to deliver Working as part of a small team, collaborating with colleagues to safeguard delivery Deputise as required for the Proposition Development Manager Skills & Experience required: The ideal person will have experience in the market, knowledge of investment customer and platforms and relish taking responsibility for driving the business forward. Proposition Development experience is preferred although not essential, to be able to listen to and identify the needs of customers or advisers and use this insight to develop our offering. This role could suit someone with a passion for meeting customers needs and willing to learn about proposition delivery. Proposition Development Stakeholder Management Market Knowledge Business Case development What will you get for this role? Salary of £25,000 - £35,000 depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Equal opportunity Statement Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Shanice Morgan in the resourcing team on . Closing Date 30th November 2018
Aviva York, UK
14/11/2018
Full time
We are currently recruiting for a Customer Journey Manager to join our team! Helping customers establish long term financial security is core to Avivas strategy. The Platform business is at the heart of delivering on this strategy, whether through the Online Investment Services for consumers or our Adviser Platform. We currently administer £22bn of customer investments. The Platform will grow significantly over the next 3 years, as we look to accelerate to around £50bn by better meeting the needs of our customers. The Platform team is responsible for managing and developing Avivas offering in this growth area managing activities day to day to ensure that we deliver great service to both Advisers and Customers. This critical role will be responsible as part of a team for driving the performance of the Consumer (D2C) platform service; owning the overall experience and driving customer journey improvements such that we increase adoption and satisfaction amongst our target customer groups. Your responsibilities: Own the Customer Journeys within the Consumer Platform Lead significant initiatives which increase adoption and engagement with the platform to ensure that business benefits are realised Spending roughly £1m per annum on development and marketing to support our growth ambitions Liaising with Platform Change, Marketing and UKD Propositions teams to deliver Working as part of a small team, collaborating with colleagues to safeguard delivery Deputise as required for the Senior Proposition Development Manager What skills and experience is required? The ideal person will have experience in the market, knowledge of investment customers and platforms and relish taking responsibility for driving the business forward. Digital journey management experience is also critical, to be able to visualise and deliver frictionless experiences which meet the needs of consumers and use this insight to optimise our customer journeys. Proposition Development Stakeholder Management Market Knowledge Business Case development What will you get for this role? Salary of £30,000 - £45,000 depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Equal opportunity Statement Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Shanice Morgan in the resourcing team on .
Aviva York, UK
13/11/2018
Full time
Are you a strategic thinker that loves to tackle problems? Do you have a passion for maths? Do you want to work for the UK largest insurer, who will support you to gain further qualifications? If so, why not follow in the footsteps of our previous Actuarial Graduate Scheme Trainees and your hard work could see you develop into a well-rounded Actuary and be well on your way to becoming an Aviva Leader of the Future. So, what do actuaries do at Aviva? Actuaries are problem solvers and strategic thinkers with a deep understanding of financial systems. They share a love of maths and use their skills to help measure the probability and risk of future events. Our UK Insurance CEO, Andy Briggs, is one of several highly expert and respected Actuaries who hold executive positions within our organisation. Actuaries at Aviva provide reporting, pricing and valuation expertise; they also add commercial value. About the Actuarial Graduate Scheme We are UKs largest insurer, a FTSE 100 company and a market leader globally so we are able to demonstrate all the phenomenal expertise we have in house as well as partnering with training providers to help us develop well-rounded Actuaries with insurance orientated actuarial, financial and commercial knowledge. How long is the scheme? The duration of the scheme is dependant on how long it takes you to complete your Level 7 Apprenticeship (equivalent to a Masters degree), but we seek to get you through it in 4 years or less. You will then be supported to achieve the class of Fellow with the Institute and Faculty of Actuaries (IFoA) to become a fully qualified actuary. How is this achieved? It is achieved through a blend of work experience, professional development and professional examinations. You will complete a rotation every 18 - 24 months to a different actuarial team in our UK Region. Rotations are based on what best matches your developmental requirements and the needs of the business at the time. Entry Criteria You will need: A minimum of 120 UCAS points (new tariff) from 3 A Levels (or equivalent) Including a minimum of a B grade in Maths Excluding General Studies/AS Levels A minimum of a 2.1 degree in a relevant numerical discipline (such as Maths, Physics, Chemistry, Natural Sciences, Economics) Why Avivas scheme? We provide full support to give our Graduate the best chance of passing their exams first time. We do this by: Partnering with an internationally recognised training provider. Providing a generous amount of off-the-job training (study leave). Refunding travel, accommodation and subsistence costs if attending a face to face tutorials. Funding students membership of the IFoA. Funding examination fees. Providing funding support towards exemption fees. We also provide our Graduates with one-to-one support to ensure they can balance the demands of a full-time role while studying towards their professional exams. We give you access to a line manager, a buddy AND a qualified mentor. You also have a supportive team around you and business-wide networking opportunities to help you succeed. Where are the roles located? The roles can be located in Bristol, Norwich and York The Recruitment Process We believe a positive forward-thinking approach is also a key requirement for the role, allied to a real passion for a successful career in business, so we search for dynamic individuals who have the makings of an exceptional leader and communicator. Our recruitment process involves a thorough review of academic and non-academic activities to select the strongest applicants that also reflect Avivas values and culture. Applications are now open. The recruitment process itself consists of: Online Application Numerical and Verbal Testing Telephone Interview Assessment Centre Assessment centres will take place in early 2019 and successful applicants will join us Summer 2019. Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty . One of our core values at Aviva is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Daniela in the Resourcing team on or As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme.
Aviva Norwich, UK
13/11/2018
Full time
Aviva is the UK's largest insurer with 33 million customers worldwide, paying out £34.6 billion in claims and benefits annually. You will develop and deliver strategic capability improvements within the UK Insurance business to enable delivery of the customer strategy. Reporting to the Learning Partner and operating as part of the broader Organisation Effectiveness team (including Recruitment, Talent and Learning teams) this is an exciting opportunity to make a meaningful difference to improving business performance through enhancing people capability. Consulting with senior leaders you will facilitate a faculty-based approach to developing customer capability as well as contribute to the development of UK Insurance through advising, supporting and using your expertise in learning/OE development. Duties & Responsibilities In partnership with business leaders facilitate an approach that addresses the medium to long term organisational development requirements Consult to identify & deliver capability interventions with validated commercial benefits Develop positive relationships with key business leads To act as the learning interface and connection point to the People Business Partners for handling business unit specific learning requirements Use appropriate diagnostic assessment tools to define customer capability requirements Ensure learning solutions are creative, fit for purpose and meet regulatory requirements at both an organisation and individual level Liaise with the Learning & Talent Partners to advise on the most appropriate capability strategy and solutions Build awareness of capability solutions across the UKI business and provide insight from MI to manage development spend Skills & Experience required Developing strategic capabilities within large teams/businesses Customer service and digital customer interaction Learning & Development approaches, tools and best practice Understanding of Organisation Effectiveness Working with diagnostic/assessment tools Learning subject matter expertise including technology and solutions Strategic understanding Consultancy skills Facilitation skills Analytical skills Programme management Relationship building Developing and leading communities of practice Evaluation of learning interventions to demonstrate commercial benefits In return: Salary £Competitive, dependent on experience. An annual performance-related pay review and bonus. A generous defined contribution pension scheme. 29 days holiday allowance (with the option to buy/sell holidays). An excellent flex-benefits package Equal Opportunity Statement Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website. and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Shanice Morgan in the Resourcing team on
Aviva United Kingdom
12/11/2018
Full time
We want to help you become one of our leaders of the future. Providing you with comprehensive leadership training, the programme will give you a broad experience of our whole business. You'll move across projects, teams and functional areas, locally, regionally and globally through two 12-month assignments. And, as you develop a broad understanding of our business and our products, you'll be gaining the strategic and global outlook that we need from our future leaders. It's a chance for you to unleash your full potential. Structure First rotation Based in your home country, the first year of your programme will see you develop your self-awareness and leadership skills, along with your awareness of Aviva's core principles. Gaining insight into how our industry works, and developing a deep understanding of our core functions, such as Sales, Strategy and Distribution, you'll get to grips with our overall strategy and collective purpose. This will give you the foundation of knowledge and experience you need to start becoming a business leader. Second rotation You'll start your second year working in an overseas team in one of our 15 global markets. At this stage you'll start taking on real responsibility, either in a local market team or a central functional role. You'll also start enhancing your leadership skills, which could include running your own team or project all under the guidance of a senior mentor. Where could you work? Both rotations are one year in length. They could be local, regional or international and are dependent on our business needs, so it's important that you're open and willing to rotate into any role or market. While you'll have the opportunity to work across any of our 15 global markets in your second year, your first rotation, depending on where you apply, will be based in one of the following cities: Asia: Singapore Canada: Toronto Europe: Milan, Paris, Warsaw UK & Ireland: Bristol, Eastleigh, London, Norwich, Perth, Sheffield, York Training & developing As a graduate, you'll have the opportunity to build your skills through a combination of face-to-face, e-learning and webinar training platforms, as well as through day-to-day tasks, challenges, practice and networking. Over the course of your programme, we'll help to grow your leadership skills, empowering you to develop your potential and lead our future growth. Hear from our graduates in the videos below.
Aviva Norwich, UK
11/11/2018
Full time
Job Title: Claims Handler (Motor Claims) Location: Broadland Business Park, Norwich Contract: Permanent, Full Time Working Hours: Shift patterns covering the hours of 8am-8pm Monday to Friday (Rotation of 1 late per week (11am-7pm/ 12pm-8pm) and some weekends including Saturdays & Sundays. Average of 35 hours p/week. Salary: Starting salary of £17,000 with the potential to increase to £22,000 (+ benefits) Are you someone who: Flourishes with a challenge where no two days are the same. Loves to deal directly with customers on the phone in their time of need and help to get them back on road. Enjoys negotiating with people and making decisions based on facts, as well as challenging the status quo. Is quick to adjust your work priorities to meet changing demand. Is a great teammate. If you answer yes to all of these, we would love to meet you! Please click on the video link for an insight on how we help our customers at their times of need: We have exciting opportunities for Claims Handlers to join us in our offices based on Broadland Business Park. Life is full of unexpected twists and turns, but for every situation, Aviva is on hand to make things simple and keep customers protected. Joining our Claims Team, you will have a vital role to play. Here, within our Claims department, every one of our people is a great talker, listener, investigator, letter-writer and decision maker. Our professionals investigate insurance claims with the maximum efficiency and minimum fuss, in an attractive environment. The Role: Unlike continually taking inbound calls, in this role, youll follow up the claim, including taking care of the Third Party, Credit Hire Companies, Third Party Insurers and negotiating settlements as well as taking calls from customers who currently hold motor insurance with Aviva and are looking to make a claim. These are customers who hold both commercial and personal policies and need to get their vehicle back on the road as soon as possible. You'll talk and listen calmly to our customers, knowing just the right questions to ask to obtain the right and relevant information to assist you in processing their claim and you will relish getting to the bottom of things. Only through meticulously checking facts and asking questions will you be able to weigh up information and make accurate decisions about the claim. With your strong work ethic and even stronger customer focus, you'll be able to put yourself in our customer's shoes, ultimately minimising the impact of the claim to them. What we are looking for: Excellent communication both written and oral together with questioning skills. Strong negotiation and influencing skills along with the ability to listen and reason compassionately. A natural curiosity to identify improvements with a positive mind set and a can-do approach. Ability to deliver superb customer service along with a strong commitment to do the right thing for your customers. Someone who is prepared to take on challenges and has exceptional attention to detail. NO previous claims or insurance experience is required as full training will be provided. What you will get for this role: Starting salary of £17,000 with pay progression steps in place and the potential to increase to £22,000+ Generous defined contribution pension scheme. Annual performance related bonus and pay review. Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family. Excellent flexi-benefits package to include a matching share save scheme. Full training and ongoing support will be provided. Please note that there is a free bus service that runs from the city centre directly to the site. Unfortunately, there is no onsite parking available however Aviva has additional offsite parking at the Postwick Park and Ride site together with a bespoke bus service to our offices on the Broadland Business Park. About Aviva/ Additional Information: Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact us directly. As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. Contact: Danielle Stallard on
Aviva York, UK
11/11/2018
Full time
We are now seeking an Actuary to join our AFO Corporate Capital Production Team on a permanent basis. Our AFO Corporate Team is a recently established team in York - covering all aspects of Group Actuarial & Capital Production. This team is part of the wider AFO structure and currently contains around 15 members. This opportunity is in our Capital Production Team " the team is responsible for producing the Aviva Group SCR and supporting all Group-wide capital metrics, including important OCG and Surplus Analysis, which are published in the Groups preliminary statements as well as being including within the current Regulatory Reporting framework. The team has a range of senior partners within Aviva Group and the role offers significant exposure to senior management throughout the wider Aviva business in these areas. Our team is also in close contact with the Business Units as we receive results and commentary from them to construct the Group position. As such, the role provides the unrivalled and interesting position of being able to see what is happening across the whole of Aviva Plc. The role requires both technical and interpersonal skills. You will use our IM3 and SF/PIM tools on a regular basis and analyse/summarise results before onward communication to intended recipients. We hope you will also enjoy working independently; making your own judgements as and when required. This is a good opportunity to use your technical skills whilst acquiring a broader knowledge of Aviva Plc as a whole. There are also many flexible-working options available dependent on where you are located. Your skills & knowledge: Qualified or nearly qualified in the Institute/Faculty of Actuaries examinations or equivalent professional body Strong analytical skills and expert ability with Excel Ability to deal with a wide spread of our senior partners Deep understanding with actuarial techniques Deep understanding of Solvency II methodology and techniques, particularly SCR calculations The following skills are desirable, although not essential: Knowledge of SCR production systems Experience working in Reporting roles producing QRTs and other disclosures within tight timeframes What will you get for this role? A competitive salary up to £67,000 depending on skills, qualifications and experience Generous defined contribution pension scheme Annual performance related bonus and pay review Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertaint y. One of our core values at Aviva is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Dan in the Resourcing team on or As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme.
Aviva Bristol, UK
11/11/2018
Full time
Are you a strategic thinker that loves to tackle problems? Do you have a passion for maths? Do you want to work for the UK largest insurer, who will support you to gain further qualifications? If so, why not follow in the footsteps of our previous Actuarial Graduate Scheme Trainees and your hard work could see you develop into a well-rounded Actuary and be well on your way to becoming an Aviva Leader of the Future. So, what do actuaries do at Aviva? Actuaries are problem solvers and strategic thinkers with a deep understanding of financial systems. They share a love of maths and use their skills to help measure the probability and risk of future events. Our UK Insurance CEO, Andy Briggs, is one of several highly expert and respected Actuaries who hold executive positions within our organisation. Actuaries at Aviva provide reporting, pricing and valuation expertise; they also add commercial value. About the Actuarial Graduate Scheme We are UKs largest insurer, a FTSE 100 company and a market leader globally so we are able to demonstrate all the phenomenal expertise we have in house as well as partnering with training providers to help us develop well-rounded Actuaries with insurance orientated actuarial, financial and commercial knowledge. How long is the scheme? The duration of the scheme is dependant on how long it takes you to complete your Level 7 Apprenticeship (equivalent to a Masters degree), but we seek to get you through it in 4 years or less. You will then be supported to achieve the class of Fellow with the Institute and Faculty of Actuaries (IFoA) to become a fully qualified actuary. How is this achieved? It is achieved through a blend of work experience, professional development and professional examinations. You will complete a rotation every 18 - 24 months to a different actuarial team in our UK Region. Rotations are based on what best matches your developmental requirements and the needs of the business at the time. Entry Criteria You will need: A minimum of 120 UCAS points (new tariff) from 3 A Levels (or equivalent) Including a minimum of a B grade in Maths Excluding General Studies/AS Levels A minimum of a 2.1 degree in a relevant numerical discipline (such as Maths, Physics, Chemistry, Natural Sciences, Economics) Why Avivas scheme? We provide full support to give our Graduate the best chance of passing their exams first time. We do this by: Partnering with an internationally recognised training provider. Providing a generous amount of off-the-job training (study leave). Refunding travel, accommodation and subsistence costs if attending a face to face tutorials. Funding students membership of the IFoA. Funding examination fees. Providing funding support towards exemption fees. We also provide our Graduates with one-to-one support to ensure they can balance the demands of a full-time role while studying towards their professional exams. We give you access to a line manager, a buddy AND a qualified mentor. You also have a supportive team around you and business-wide networking opportunities to help you succeed. Where are the roles located? The roles can be located in Bristol, Norwich and York The Recruitment Process We believe a positive forward-thinking approach is also a key requirement for the role, allied to a real passion for a successful career in business, so we search for dynamic individuals who have the makings of an exceptional leader and communicator. Our recruitment process involves a thorough review of academic and non-academic activities to select the strongest applicants that also reflect Avivas values and culture. Applications are now open. The recruitment process itself consists of: Online Application Numerical and Verbal Testing Telephone Interview Assessment Centre Assessment centres will take place in early 2019 and successful applicants will join us Summer 2019. Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty . One of our core values at Aviva is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Daniela Krol in the Resourcing team on .
Aviva Norwich, UK
11/11/2018
Full time
Are you a strategic thinker that loves to tackle problems? Do you have a passion for maths? Do you want to work for the UK largest insurer, who will support you to gain further qualifications? If so, why not follow in the footsteps of our previous Actuarial Graduate Scheme Trainees and your hard work could see you develop into a well-rounded Actuary and be well on your way to becoming an Aviva Leader of the Future. So, what do actuaries do at Aviva? Actuaries are problem solvers and strategic thinkers with a deep understanding of financial systems. They share a love of maths and use their skills to help measure the probability and risk of future events. Our UK Insurance CEO, Andy Briggs, is one of several highly expert and respected Actuaries who hold executive positions within our organisation. Actuaries at Aviva provide reporting, pricing and valuation expertise; they also add commercial value. About the Actuarial Graduate Scheme We are UKs largest insurer, a FTSE 100 company and a market leader globally so we are able to demonstrate all the phenomenal expertise we have in house as well as partnering with training providers to help us develop well-rounded Actuaries with insurance orientated actuarial, financial and commercial knowledge. How long is the scheme? The duration of the scheme is dependant on how long it takes you to complete your Level 7 Apprenticeship (equivalent to a Masters degree), but we seek to get you through it in 4 years or less. You will then be supported to achieve the class of Fellow with the Institute and Faculty of Actuaries (IFoA) to become a fully qualified actuary. How is this achieved? It is achieved through a blend of work experience, professional development and professional examinations. You will complete a rotation every 18 - 24 months to a different actuarial team in our UK Region. Rotations are based on what best matches your developmental requirements and the needs of the business at the time. Entry Criteria You will need: A minimum of 120 UCAS points (new tariff) from 3 A Levels (or equivalent) Including a minimum of a B grade in Maths Excluding General Studies/AS Levels A minimum of a 2.1 degree in a relevant numerical discipline (such as Maths, Physics, Chemistry, Natural Sciences, Economics) Why Avivas scheme? We provide full support to give our Graduate the best chance of passing their exams first time. We do this by: Partnering with an internationally recognised training provider. Providing a generous amount of off-the-job training (study leave). Refunding travel, accommodation and subsistence costs if attending a face to face tutorials. Funding students membership of the IFoA. Funding examination fees. Providing funding support towards exemption fees. We also provide our Graduates with one-to-one support to ensure they can balance the demands of a full-time role while studying towards their professional exams. We give you access to a line manager, a buddy AND a qualified mentor. You also have a supportive team around you and business-wide networking opportunities to help you succeed. Where are the roles located? The roles can be located in Bristol, Norwich and York The Recruitment Process We believe a positive forward-thinking approach is also a key requirement for the role, allied to a real passion for a successful career in business, so we search for dynamic individuals who have the makings of an exceptional leader and communicator. Our recruitment process involves a thorough review of academic and non-academic activities to select the strongest applicants that also reflect Avivas values and culture. Applications are now open. The recruitment process itself consists of: Online Application Numerical and Verbal Testing Telephone Interview Assessment Centre Assessment centres will take place in early 2019 and successful applicants will join us Summer 2019. Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty . One of our core values at Aviva is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Daniela Krol in the Resourcing team on .
Aviva York, UK
11/11/2018
Full time
We have exciting opportunities for Investment Controls Analysts to join our Investment Operations department in Wellington Row, York. This opportunity is a 12-month fixed-term contract (FTC). Life is full of unexpected twists and turns, but for every situation, Aviva is on hand to make things simple and keep customers protected. Joining our Investment Controls team, youll have a vital role to play. Here, within our Investment Operations department, every one of our people is a phenomenal thinker and decision maker. Our professionals produce prices for 3,000 Unit Linked funds every single day, supporting all regulatory & reporting requirements with the maximum efficiency and minimum fuss, in an attractive environment. Our customers rely on us to protect their investments for the future. You will join the Investment Controls team which are a team of four. In this role you will be responsible for providing analysis and information to a number of internal Aviva teams and external parties. You will relish a challenge, thinking creatively to resolve queries and meeting deadlines. You'll enjoy taking personal responsibility for your own workload, you will continually reorganise and prioritise your work according to demand and you will look for opportunities to improve processes. You will own the pace of your own development with support from your manager, the only boundaries will be those you impose yourself. The Role: Complete monthly reconciliations and take necessary action on the back of these. Produce monthly reports and analysis to agreed deadlines being the first contact point for all parties. Respond to ad-hoc queries in a professional and timely manner. Support the manager in searching for opportunities for process improvements. Support the wider team in their roles running the fees and rebates processes and expense reviews. After a period of 6 months you will begin the next phase of your training on the wider teams functions, fees and rebates or expense reviews. Are you someone who: Enjoys a challenge? Can work on their own offering solutions rather raising problems? Can work with people face to face, over the telephone or over Skype to get results? Is quick to adjust your work priorities to meet changing demands? Is collaborative with colleagues? If you answer yes to all of these, we would love to meet you. Your Skills & Experience: You have excellent numeracy You have excellent analytical skills & inquisitive mind (does not accept things at face value) You own good excel skills You have excellent communication both written and oral together with questioning skills You own strong attention to detail You have a natural curiosity to identify improvements with a positive mind set and a can-do approach You are prepared to tackle challenges You have a strong dedication to deliver the right outcome for our customers What will you get for this role? A competitive salary up to £27,000 depending on skills, qualifications and experience Generous defined contribution pension scheme Annual performance related bonus and pay review Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertaint y. One of our core values at Aviva is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Dan in the Resourcing team on or As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme.
Aviva Worthing, UK
11/11/2018
Full time
A number of exciting permanent opportunities have arisen within the Corporate & Speciality Risk (CSR) teams in Worthing, UK for Assistant Underwriters. Together we will be working towards providing a positive service, aiding our team of underwriters based in London. This will include building a successful network of internal and external relationships, receiving and responding to enquiries and meeting high standards to ensure customer happiness. You will actively pursue opportunities to improve the efficiency of our customer and administration processes and procedures to assist CSR achieve its targets. Are you a strong, dynamic, positive person with a can-do approach to work? If so, we want you to join our team. You'll need to be a strong teammate with the ability to manage your work effectively and also have phenomenal interpersonal skills. Do you have a sincere interest in Finance, Risk or the Insurance industries, and looking to build a long-lasting successful career? Then we definitely want to hear from you. Underwriting experience is not essential as full training will be provided " however experience in financial services, risk or a similar field would be advantageous. The role will require occasional travel to our London office Key responsibilities You will be collaborating with our Trading Underwriters London team to deliver and provide full end to end policy management for large complex Corporate Risks. You'll be spotting & driving opportunities for service and process improvements by acting on feedback from customers, sharing ideas with managers, peers via team meetings/systems thinking immersions You'll delivery of business important metrics alongside our management team You'll promote and drive team culture in conjunction with your Manager You'll take personal responsibility for your own development in line with business strategy evidence through verbal and practical application Responsibility for governance and risk together with the Manager/Team. Essential Knowledge & Skills Proven record of delivering excellent customer outcomes Experience in cultivating & building strong sustainable internal/external relationship Track record and delivery of personal development and growth in previous role History of successful autonomous working practices Celebrating success is second nature GCSE qualifications or equivalent in English and Mathematics You will also need a good knowledge of word processing, spreadsheets and databases What will you get for this role? A competitive salary depending on skills, qualifications and experience Generous defined contribution pension scheme Annual performance related bonus and pay review Holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty . One of Avivas core values is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Dan in the Resourcing team on or
Aviva United Kingdom
10/11/2018
Full time
Risk Consultant Location(s): Leeds / Yorkshire Duration: Full Time A fresh and expansive opportunity has arisen in the Aviva Risk Management Solutions team. We are actively recruiting for a Risk Consultant to join our North Region team. This is a home-based role with UK travel involved, predominantly around Yorkshire / Leeds area. Purpose of the Risk Consultant You are responsible for the delivery of Risk Engineering through technical advice, information and support within your area of discipline in accordance with Group Underwriting and Risk Management policy and in support of SME and Corporate & Speciality Risk business plans. This will involve delivering a risk management service which supports the Avivas intention to be the top tier Insurer in its chosen markets. Part of the role will require you to complete risk engineering visits across a spread of occupancies and complex risks and handle technical referrals from brokers, clients and colleagues. You will be required to act as a role model, coaching and mentoring less knowledgeable colleagues to improve capability. While positively contributing to the profit protection plans for UKGI and work within our governance frameworks to make sure were risk compliant as an organisation is fundamental. Skills/Knowledge/Experience Detailed knowledge of current risk management and loss prevention practices for Property and Business Interruption risks. Comprehensive knowledge of International fixed protection codes such as NFPA, EN, LPC, FM, etc. Experience across a wide range of occupancies including manufacturing and warehouse/distribution. Excellent co-ordination skills when owning the risk engineering programmes for select accounts. Strong knowledge of underwriting processes and the ability to translate knowledge and experience into actions to effectively improve risk quality. Experienced at influencing and negotiating. Ability to analyse complex information and draw out the meaningful facts. Good knowledge of product range and supporting systems. Excellent customer engagement skills to influence key contacts in the marketplace. Familiarity with the relevant departmental and Aviva-wide policies, procedures and guidelines. Working knowledge of a range of standard computer software, e.g. Microsoft Office, email and ability to utilise same to improve services. Qualifications/FCA Educated to degree level desirable (Mechanical, Electrical or Chemical). Other relevant Industry specific qualifications such as AIRM, ACII CFPA European Diploma in Fire Safety Management, Fire Engineer qualifications (desirable). Annual completion of Avivas mandatory CBTs. What will you get for this role? An exceptional and competitive salary depending on skills, qualifications and experience. Generous defined contribution pension scheme. Annual performance related bonus and pay review. Holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days. Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family. Excellent range of flexible benefits to include a matching share save scheme. Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty . A core value of ours is Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Dan in the Resourcing team on or As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme.
Aviva London, UK
10/11/2018
Full time
We have an exciting opportunity for a Company Secretarial Assistant to join our hardworking and busy team. The role offers the opportunity to gain experience through a broad variety of tasks supporting the Aviva Investors (AI) Company Secretarial team in London. Purpose of the Role The purpose of this role is to support the AI Company Secretarial team in delivering perfection in corporate governance through the support it provides to the subsidiary boards and committees within its remit. The role will also involve proving first class support to our Real Assets and Infrastructure business. You will offer a wide range of company secretarial duties and have a strong dedication to deliver the right outcomes for our key partners and customers. You can be ICSA qualified or part qualified or someone keen to take their career in a new direction in our established team of professionals and we are committed to supporting and developing an individual with talent and ambition who is passionate about progression in the profession. Your Duties & Responsibilities Working closely with members of the AI Secretarial team your role involves: Supporting our AI Company Secretarial team to provide exemplary service to the AI legal entities including: Liaising with Board directors and Committee members Minuting of Board meetings Preparing meeting agendas, action logs, and following up on post-meeting actions You will assist with the preparation and distribution of meeting packs using Diligent Board software You will provide transactional support to the Real Assets & Infrastructure businesses You can assist with liquidation of entities Dealing with document execution requests; maintenance of statutory and internal records; Blueprint data updates and corresponding Companies House filings; production of share certificates; and maintenance of confidentiality lists Working collaboratively with other Company Secretarial members as and when required and providing general administrative support to the team Your Skills & Experience Competencies: Customer oriented High-level of attention to detail and accuracy Excellent organisation skills Dedicated You work on your own initiative Ability to prioritise workload and remain calm under pressure Discretion and professional integrity Good interpersonal skills and the ability to work effectively with others Good written and oral communication skills Good ability to manage and analyse information Expertise: You have good level of PC skills including Word, Excel, PowerPoint, Outlook You know Blueprint Secretarial software and Diligent Board books (preferred) Academic and professional qualifications: You are part or fully ICSA qualified Commercial Experience: You have 1 to 4 years Company Secretarial experience If you have Board/Committee meeting management and minute taking experience - that's a big advantage What will you get for this role? A competitive salary depending on skills, qualifications and experience Generous defined contribution pension scheme Annual performance related bonus and pay review Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertaint y. One of our core values at Aviva is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Defy Uncertainty - We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Dan in the Resourcing team on or As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme.
Aviva Bristol, UK
10/11/2018
Full time
Aviva has a fantastic opportunity for an Outsource Customer Experience Consultant to join our ranks on a 4 month paternity cover contract. In this role you will develop, manage and deliver improvement initiatives to our customers serviced by our outsourced partners. You will work with our outsourced partners to improve the customer experience and journeys through multiple channels " making it easy for customers to use our services, driving increased First Point Resolution, digital engagement, improved customer happiness, loyalty and recommendation. Duties & Responsibilities Use VOC and insight to establish and execute a process for prioritising a portfolio of service improvement activities that enhance the customer experience Act as the custodian of the service proposition by defining, developing and piloting customer driven improvement activity that will deliver an increase in customer satisfaction (CSAT) and recommendation (TNPS) Define customer journeys and requirements for meeting customers' on/ offline demands Drive usage of our online customer and adviser portals (e.g. Campaign/ Assisted Registration) Support delivery of Aviva UK Operations Transformation plan into key suppliers Support delivery of process automation Project manage implementation of agreed initiatives, working closely with colleagues in Operations, Risk and Compliance and IT to ensure that effectiveness of initiatives is maximised and quality, delivery and cost / benefit objectives are met Engage and work proactively with key to ensure full and timely delivery of agreed plans Proactively seek opportunities to lever all appropriate opportunities to maintain and increase brand awareness, customer retention and increased re-investment Champion Customer Experience and share best practice service delivery across Outsourcers to maximise opportunity Leverage Outsourcer transformation (99/3) programmes to enhance the experience for Aviva customers Define and implement process changes as appropriate Champion and support delivery of TCC and Digital 1st into key Outsourcers Run Aviva-Outsourcer Customer Experience Working Groups Influence and educate stakeholders of Avivas customer strategy and ambition in order to create a customer centric culture within our Outsourcers Skills & Experience required Do you possess a deep understanding of the Customer Journey, experience, strategy and values? Can you quickly get to grips with Aviva's digital offering (My Aviva) and Adviser platform? Are you comfortable working in an autonomous way? If you have experience in the following areas, we would love to talk to you: Customer service experience Ability to analyse customer feedback (e.g. surveys, complaints, MI) and derive/define improvement activity required Ability to lead development and delivery of improvement activity (test and learn) Ability to use analytical outputs to inform improvement ideas and digital developments Demonstrable skills in relationship management, communication and presentation Process Improvement and Project Management capabilities Influencing and negotiation Experience of successfully working in cross-functional teams Experience of delivery through third parties Additional Information Bring to Aviva what makes you different and well support you to do the best work of your life. We support applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Megan Douglas in the Resourcing team on or .