Aviva

Aviva London, UK
22/01/2019
Full time
Financial Planning & Analysis Manager " Finance " London The Role Aviva Investors has refreshed its business strategy and is embarking on a period of significant transformation with ambitious performance targets. The FP&A Manager is responsible for managing the annual planning and quarterly re-forecasting process, delivering timely and insightful analysis to facilitate performance challenge and active course correction by the Executive team and their direct reports and support Group and Board reporting and messaging. Financial Planning & Analysis team provides insight and challenge to ensure Aviva Investors business leaders develop, agree and deliver on ambitious, strategically aligned and financially disciplined plans. Responsibilities Support the Senior Financial Planning & Analysis Manager by ensuring delivery of and continuously improving Aviva Investors planning, forecasting, monthly MI Works with the Senior Financial Planning & Analysis Manager to prepare high quality, timely CFO Board papers, Business Review Meetings (BRMs), and supporting analysis Works with Senior Financial Planning & Analysis Manager, to coordinate activities and develop plans that are strategically aligned. Engagement with Finance Director, CFO, Finance Business Partners and other key business contacts on performance developments, challenges and insights. Contributes to streamlining the planning and forecasting process and providing insightful analysis through Anaplan system development Utilises financial analysis, top-down modelling and external insights to identify areas to improve, clearly present business performance, challenge viability of plans / forecasts and present insights to enable timely intervention Maintain active dialogue and strong working relationship with Group FP&A team, other Aviva Finance teams Work with the Capital and Risk team on annual stress testing the Plan Support on ad-hoc analysis and broader FP&A team activities as directed Requirements Essential Experience as an FP&A Manager in complex organisations (ideally in Asset Management) or equivalent experience of management and improving annual budget and re-forecast processes Good understanding of strategic / business issues and investor relations Understanding of financial systems and processes Sound knowledge of investment management business Significant analytical skillset, including the utilisation of BI and reporting tools Strong quantitative abilities Able to solve complex problems Excellent communication skills (written and oral) and stakeholder management Strong influencing and interpersonal skills A demonstrable ability to prioritise, multi-task and work to tight deadlines Ability to challenge and drive forward change Advanced computer software skills, including writing macros in Excel Experience working on Anaplan and Qliksense would be preferable Highly Desirable Qualified Accountant or equivalent Degree qualified or equivalent About us We are proud to be a different kind of asset manager; our intelligent and innovative solutions are based entirely around our clients needs, not ours. Aviva Investors is a global asset manager with expertise in real estate, fixed income, equity, multi-asset and alternative investments. We are proud to stand out in our field as our intelligent solutions are based around our clients objectives, not ours. About us Inclusion and diversity We are a global organisation with thousands of employees and customers from different cultures. Weve built our approach to inclusion and diversity on the principles of respect, valuing differences and inclusion. One of Avivas core values is Care More, and this is bought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Whats important to us is that you are supported to do the best work of your life. Our culture and values You will be assessed against the Aviva values: care more, kill complexity, never rest and create legacy.
Aviva Perth, UK
22/01/2019
Full time
Underwriting Manager Closing date 23rd January. Aviva is a Multinational insurance organisation, we boast our presents in 16 countries, provides our service to 33 million online users. We e are presently seeking a Underwriting Manager to join our team, we look after mid market SME customers for offline products. Your team will consist of around 16-17 team members and will work with brokers on renewals, mid term adjustments and new business quotations. This role will lead the development of relationships with specific brokers/partners, actively growing existing business; acting on opportunities to increase revenue and profit. Youll understand the demand into the team, what matters to brokers, customers and partners and use this to improve the system. Youll lead the team, coaching and mentoring to maximise performance of the system against measures. The key accountabilities for the role include: • Spending time in the work with the Broker/Partners, to understand what matters to them, build relationships and increase profitable revenue. • Embedding a culture of winning the business " sales or after sales, leading by example by getting to understand their business top to bottom " demonstrating this to brokers • Working with the team to spot revenue opportunities for both new and existing business & regularly reviews account performance • Understanding the measures of our system and using them to monitor and improve business & individual performance, whilst building a picture of predictable demand. • Having an awareness of the wider system and is proactive in suggesting improvements outside of own POD. Is aware of overall Centre performance and contributes to overall strategy & plan for achievements • Compliance with governance frameworks to ensure Risk compliance • Understanding current & future demand and building plans to develop underwriting capability to meet, taking into account required licence levels. Ensures individuals have PDPs in place to support technical & behavioural development and the appropriate people are aligned to evaluate underwriters authority & licence levels. • Effectively leading people and driving a high performance culture through: • Communicating a clear business strategy and vision for I&P, engaging all within the team, keeping them up to date with performance against plan. • Driving an energetic, focused and action-oriented culture that celebrates success and learns quickly from mistakes Skills/Knowledge/Experience • Coming from an insurance background youll be an experienced and innovative leader with strong management skills. Youll ideally be familiar with Systems Thinking Methodology, specifically around the use of data, measures, principles, core flow, value and waste. • Youll have commercial market and competitor awareness; in addition, CII is desirable. • An individual with a positive and confident outlook and a can do attitude, youll utilise your negotiation skills to balance the needs of the broker whilst making commercial decisions. • Youll also have knowledge of governance / risk guidelines, understanding the procedures to best lead people and mitigate risks. What will you get for this role? • Salary " up to £45k depending on skills, experience and qualifications • Generous defined contribution pension scheme • Annual performance related bonus and pay review • Minimum holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days • Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family • Excellent range of flexible benefits to include a matching share save scheme Additional Information Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Lacey Lane Mckoy in the Resourcing team on or at
Aviva London, UK
21/01/2019
Full time
IT Service Technician London Background IT is a critical enabler to the business and one of the largest areas of expenditure. IT Care is an award winning and innovative, support and request team. IT Care provides world class support which is essential for Aviva business to thrive. Role Purpose: The purpose of IT Care is giving Aviva employees what they need, when they need it, to help do their job. The IT Care Executive Support Engineer is responsible for 1st & 2nd line incident, change delivery. The role works closely across various IT Care teams to ensure an effective delivery of: Executive Desk side Engineering Exceptional Customer Service to Exec, Priority, EA, and PA. Answers to queries and fulfil requests via phone, email and face to face. Providing on-site support when required for events (this includes travelling globally if required) Event Support when required Key aspects of role: Exceptional Customer Service to Exec, Priority, EA, and PA. To answer queries, fulfil requests, fix incidents and deliver changes via phone, email and face to face. Providing on-site support when required for events (this includes travelling globally if required) To deliver upon additional responsibilities assigned by Management team. To offer up ideas to significantly improve service/user experience and deliver upon them. Problem Solving and Change Responsible for taking on, resolving and the delivery of all incidents and changes that are reported, and proactively searching for areas of change to prevent further issues/to improve resolution times. Internal Collaboration IT Care London IT Service Operations (in particular Asset & Configuration Management) Workplace Operations Group Security " COTO / CISO Global Messaging Internal colleagues at all levels External Interaction Microsoft Dell Measures NPS score Incident e2e times Request e2e times Controls & compliance - refresh, disposal, asset movement Key Outputs Deliver excellent IT support to all of the Executives and EAs. Resolve technical issues and problems where possible or assign \\ delegate appropriately. Take ownership of Incidents / Requests to resolution including all tickets escalated to 3rd party resolving agents. Provide IT help and guidance to Aviva colleagues. Provide full support of all hardware and software used within Aviva. Maintaining CMDB and IT Care Stock databases. Understand the role IT plays within the wider business context, and how day-to-day actions support the underlying business objective. Qualifications Educated to degree level (or similar by experience). Skills/knowledge Advanced capabilities in: - Relationship Management Customer Service Management Incident Management Change Management Good Understanding of ITIL Experience Working with Executives. Ability to deliver change Working in a high pressure customer service environment. Technic al IT skills/knowledge/ background. Experience in multi-site and multi-culture working. Working in IT in a financial services context. What will you get for this role? Competitive salary depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review 29 Days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Ali Aurakzai in the Resourcing team on or
Aviva Norwich, UK
21/01/2019
Full time
Job Title: Payroll Administrator Location: Norwich Working Hours: Part-time flexible hours / Full time 35 hours per week Job Type: 9 Month FTC Are you an administrative and organisational superstar looking to build on their previous office experience? We are looking for an enthusiastic person with office experience to work as part of a busy team to process the companys payroll in a timely and accurate manner. We are open to receiving applications from candidates looking for full time and part time work but please note that we require this person to work Monday - Friday. What will you do in this role? As Payroll Administrator, your responsibilities will include: Maintaining payroll system and records by gathering and inputting data Scanning of all incoming post Update spreadsheets Producing letters as required Adhere to policies and procedures Honour confidentiality of employee pay records Assisting the Payroll Team Leader as and when required Pick up ad-hoc tasks from the team as and when required Identifying customer demands/failure and waste by collecting customer data and establishing relationships across HR and other business areas Prioritising and managing your workload to meet deadlines and audit requirements Skills and Experience Can you¦ Work to a Deadline? Follow Instructions? Work as part of a team with minimal supervision? Do you have¦ Prior experience of working in an office environment? The ability to learn things quickly? Attention to Detail? Accuracy with data? Good Computer skills? Organisation Skills? Good Verbal and written Communication? If so, we would love to hear from you! Please note, this role is a 9 month fixed-term contract. What will you get for this role? Annual salary of £16,750 (this will be pro-rata if working part time) depending on skills, qualifications and experience. Minimum annual holiday allowance of 25 days plus bank holidays. Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Additional Information: Bring to Aviva what makes you different and well support you to do the best work of your life. We value applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Megan Douglas in the Recruitment Team at or . As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme.
Aviva Norwich, UK
21/01/2019
Full time
Supplier Manager " Global Real Estate - Norwich The Role This is an exciting role for a Supplier Manager reporting to the Head of Business Management in AI Real Assets in Aviva Investors. A Norwich based role, there may be some travel to London/Paris/Germany although most cross site working is with the use of Skype. We are looking for a self starter who spots opportunities and can demonstrate the drive and tenacity to make things happen. Our ideal candidate will be able to demonstrate strong governance skills with the ability to influence and become the subject matter expert in all things relating to supplier management as part of the business. The Team The Real Estate Team (RE), part of AI Real Assets, enables investors to gain exposure across a range of locations and sectors. The business invests directly and indirectly for internal and external investors and in a range of fund or joint venture structures. In support of this asset class this role holder will be part of the Real Assets Business Management team; an operational team covering Finance, Analysis and Reporting, Banking and Business Support. Real Estate has a substantial change agenda in place; with new products being planned and the team is leading an Aviva Investors pilot in Systems Thinking. The role holder will play an important part in delivering on a variety of supplier management, governance and operational activities. Responsibilities Implementing improvements to RE Supplier Lifecycle Management including the oversight of locally managed suppliers within Real Estate. Supporting on-going good management, oversight and governance of RE suppliers, including leading on the management and oversight of key contractual obligations and support of the supplier quarterly, bi annual and annual reviews as required by the supplier management framework, as well as oversight of smaller suppliers managed outside of the ARIBA system. Working collaboratively with teams across Aviva Investors to ensure suppliers are managed in line with Avivas Procurement and Outsourcing Standard Oversight of supplier payments and ensuring that retrospective invoices remain within accepted tolerance Providing guidance to the RE teams regarding procurement activities and on boarding new suppliers Acting as the interface with the Aviva Investors Supplier Governance team and Aviva Procurement teams Management and negotiation of renewals of supplier contracts and feeding RE requirements into contracts managed by other areas Managing the training requirements of RE teams in relation to iProcurement and/or supplier management Adhoc projects in relation to supplier management and governance as required. Requirements Essential Degree / equivalent professional qualification or relevant risk management, operational or supplier management background Demonstrable organisational skills. Excellent communication skills Strong agility. A quick learner, able to multi task Able to work on own initiative but also as part of a team. Highly Desirable A project background may be an advantage but not essential About us We are proud to be a different kind of asset manager; our intelligent and innovative solutions are based entirely around our clients needs, not ours. Aviva Investors is a global asset manager with expertise in real estate, fixed income, equity, multi-asset and alternative investments. We are proud to stand out in our field as our intelligent solutions are based around our clients objectives, not ours. About us Inclusion and diversity We are a global organisation with thousands of employees and customers from different cultures. Weve built our approach to inclusion and diversity on the principles of respect, valuing differences and inclusion. One of Avivas core values is Care More, and this is bought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Whats important to us is that you are supported to do the best work of your life. Our culture and values You will be assessed against the Aviva values: care more, kill complexity, never rest and create legacy.
Aviva London, UK
21/01/2019
Full time
Are you dedicated, well-organised individual looking for an administration role within a fast-paced but friendly office environment? An exciting opportunity has arisen for a Personal Assistant to join Aviva's Legal & Company Secretarial team - a passionate group of 44 employees - based in the company's corporate HQ in the city. In this role, you will act as Personal Assistant to three senior executives within the business as well as collaborating with the wider administration team to deliver operational support when needed. We are looking for a switched-on, upbeat, experienced PA who thrives in a busy office environment and is comfortable handling sensitive and confidential information. Does this sound like you? If so, we would love to hear from you. Responsibilities: As PA, you will be responsible for: Ensuring the efficient running of the offices of the leaders you support through effective inbox, diary, telephone, and meetings management Making travel and accommodation arrangements and managing expenses using corporate systems Meeting support - include agenda preparation and communication, meeting notes as required, arranging catering, IT support set-up Organising business function conferences, hospitality, workshops, team building events Creating and maintaining effective relationships with both internal and external contacts Developing a strong understanding of the priorities for the leaders you support as well as the business/functional areas they work in Ensuring the safe keeping of confidential information, displaying discretion when dealing with matters of confidence and ensuring confidential documents are distributed, stored and destroyed effectively Provides support for other PAs in their absence. Skills and Experience: You could be amazing at this job if: You have strong experience in administration, file preparation and diary management You have excellent communication skills, at all levels, both written and verbal You can demonstrate a high level of discretion and confidentiality You are super-organised with high attention to detail and proofreading skills You are enthusiastic, self-motivated and able to think on your feet You are a confident teammate, with a flexible and positive approach to work You are IT savvy with excellent Microsoft Office skills What Will You Get For This Role? Annual salary of £30,000 - £40,000 depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. We are an equal opportunity employer and value diversity at our company. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Megan Douglas in the Resourcing team on .
Aviva Norwich, UK
21/01/2019
Full time
IT Service Technician 6 Month FTC Norwich A great opportunity has arisen in the IT Care team for a successful candidate to complete a 6-month FTC as an IT Service Technician. Purpose of the Role In this role youll work closely across various IT support teams to ensure an effective delivery of 1st and 2nd line IT support. Working on our innovative Service Bars and as a Deskside engineer you will provide 1st and 2nd line technical support to colleagues in Norwich. Duties & Responsibilities Youll resolve technical issues, take ownership of Requests to completion, and liaise with 3rd parties and our internal solution providers. Skills & Experience required Great customer service skills and able to communicate with all levels of the Business Have good problem-solving skills and the ability to breakdown complex issues Resolve technical issues and problems where possible or assign \\ delegate appropriately. Take ownership of Incidents / Requests to resolution including all tickets escalated to 3rd party resolving agents. Understand the role IT plays within the wider business context, and how day-to-day actions support the underlying business objective. The successful candidate will be a team player with outstanding customer service skills and will have experience of working in a fast paced, demanding environment. Key Skills Windows 7 and 10 Microsoft Office O365 Active Directory Microsoft Intune Good understanding of network protocols Mobile devices (iPhones & iPads) Mobility / VPN technologies Remote desktop support tools Audio Visual support (desirable) Dell hardware What will you get for this role? Competitive salary depending on skills, experience and qualifications Generous defined contribution pension scheme Annual performance related bonus and pay review Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Ali Aurakzai in the Resourcing team on or
Aviva Norwich, UK
21/01/2019
Full time
Job Title: Payroll Adviser Location: Norwich Working Hours: Full time - 35 hours a week Job Type: Permanent Salary: Annual salary between £19,500 - £24,500 Are you a Payroll Professional looking for an exciting new opportunity? Do you want to work in an award-winning Payroll Team? Then look no further! We are looking for someone with solid payroll experience to work as part of a busy team to process the companys payroll in a timely and accurate manner. Process and reconciling imports, enter payroll information into central systems and calculate salary changes based on employee attendance, records and ad-hoc requests. What will you do in this role? As Payroll Adviser, your responsibilities will include but not be limited to: Processing Aviva's payroll every pay period for roughly 17,000 employees Maintain our payroll system and records by gathering, calculating, and inputting data Calculating all statutory payments including Statutory Maternity Pay, Shared Parental leave. Answering staff questions about wages, deductions and attendance Calculating manual payslips as required Adhere to payroll policies and procedures Identify, investigate, and resolve discrepancies Honour confidentiality of employee pay records Assisting with production of P11ds Reconciling imports and payments Assisting the Payroll Team Leader as and when required Identifying customer demands/failure and waste by collecting customer data and establishing relationships across HR and other business areas. Administering daily, weekly, monthly, quarterly and annual activities associated with payroll processes Prioritising and managing your workload to meet payroll deadlines and audit requirements Skills and Experience: Can you¦ Work to a Deadline? Follow Instructions? Manually calculate statutory payments? Work as part of a team? Work with minimal supervision? Do you have¦ P11d knowledge and understanding? Accuracy with data? A good understanding of PAYE Procedures? Excellent mathematical skills and attention to detail? Good computer skills? Organisation skills? Familiarity with Wage Deductions? Good Verbal and written Communication? If so, we want to hear from you! What will you get for this role? An annual salary of between £19,500 and £24,500 depending on skills, qualifications and experience. Minimum annual holiday allowance of 25 days plus bank holidays. Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Additional Information: Bring to Aviva what makes you different and well support you to do the best work of your life. We value applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Megan Douglas in the Recruitment Team at or . As a disability confident employer we guarantee to interview anyone with a disability, (As defined in The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then email the contact listed in the advert to notify us that you meet the conditions for the guaranteed interview scheme.
Aviva Norwich, UK
21/01/2019
Full time
The Real Estate Team (RE), part of AI Real Assets, enables investors to gain exposure across a range of locations and sectors. The business invests directly and indirectly for internal and external investors and in a range of fund or joint venture structures. In support of this asset class this role holder will be part of the Real Assets Business Management team; an operational team covering Finance, Analysis and Reporting, Banking and Business Support. Real Estate has a substantial change agenda in place; with new products being planned and the team is leading an Aviva Investors pilot in Systems Thinking. The role holder will play an important part in delivering on a variety of supplier management, governance and operational activities., We are proud to be a different kind of asset manager; our intelligent and innovative solutions are based entirely around our clients needs, not ours. Aviva Investors is a global asset manager with expertise in real estate, fixed income, equity, multi-asset and alternative investments. We are proud to stand out in our field as our intelligent solutions are based around our clients objectives, not ours. About us Inclusion and diversity We are a global organisation with thousands of employees and customers from different cultures. Weve built our approach to inclusion and diversity on the principles of respect, valuing differences and inclusion. One of Avivas core values is Care More, and this is bought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Whats important to us is that you are supported to do the best work of your life. Our culture and values You will be assessed against the Aviva values: care more, kill complexity, never rest and create legacy. Supplier Manager - Global Real Estate - Norwich at Aviva Job Reference: R-76987 Job type Job locationNorwich, UK Job description Supplier Manager " Global Real Estate - Norwich The Role This is an exciting role for a Supplier Manager reporting to the Head of Business Management in AI Real Assets in Aviva Investors. A Norwich based role, there may be some travel to London/Paris/Germany although most cross site working is with the use of Skype. We are looking for a self starter who spots opportunities and can demonstrate the drive and tenacity to make things happen. Our ideal candidate will be able to demonstrate strong governance skills with the ability to influence and become the subject matter expert in all things relating to supplier management as part of the business. The Team The Real Estate Team (RE), part of AI Real Assets, enables investors to gain exposure across a range of locations and sectors. The business invests directly and indirectly for internal and external investors and in a range of fund or joint venture structures. In support of this asset class this role holder will be part of the Real Assets Business Management team; an operational team covering Finance, Analysis and Reporting, Banking and Business Support. Real Estate has a substantial change agenda in place; with new products being planned and the team is leading an Aviva Investors pilot in Systems Thinking. The role holder will play an important part in delivering on a variety of supplier management, governance and operational activities. Responsibi... Before you apply, we encourage you to learn more about Aviva Articles you might like Inclusive features Responsibilities * Implementing improvements to RE Supplier Lifecycle Management including the oversight of locally managed suppliers within Real Estate. * Supporting on-going good management, oversight and governance of RE suppliers, including leading on the management and oversight of key contractual obligations and support of the supplier quarterly, bi annual and annual reviews as required by the supplier management framework, as well as oversight of smaller suppliers managed outside of the ARIBA system. * Working collaboratively with teams across Aviva Investors to ensure suppliers are managed in line with Avivas Procurement and Outsourcing Standard * Oversight of supplier payments and ensuring that retrospective invoices remain within accepted tolerance * Providing guidance to the RE teams regarding procurement activities and on boarding new suppliers * Acting as the interface with the Aviva Investors Supplier Governance team and Aviva Procurement teams * Management and negotiation of renewals of supplier contracts and feeding RE requirements into contracts managed by other areas * Managing the training requirements of RE teams in relation to iProcurement and/or supplier management * Adhoc projects in relation to supplier management and governance as required. Requirements Essential * Degree / equivalent professional qualification or relevant risk management, operational or supplier management background * Demonstrable organisational skills. * Excellent communication skills * Strong agility. A quick learner, able to multi task * Able to work on own initiative but also as part of a team. Highly Desirable * A project background may be an advantage but not essential About us We are proud to be a different kind of asset manager; our intelligent and innovative solutions are based entirely around our clients needs, not ours. Aviva Investors is a global asset manager with expertise in real estate, fixed income, equity, multi-asset and alternative investments. We are proud to stand out in our field as our intelligent solutions are based around our clients objectives, not ours. About us Inclusion and diversity We are a global organisation with thousands of employees and customers from different cultures. Weve built our approach to inclusion and diversity on the principles of respect, valuing differences and inclusion. One of Avivas core values is Care More, and this is bought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Whats important to us is that you are supported to do the best work of your life. Our culture and values You will be assessed against the Aviva values: care more, kill complexity, never rest and create legacy. Proceed to apply Share on Share Supplier Manager - Global Real Estate - Norwich page on Twitter Share Supplier Manager - Global Real Estate - Norwich page on Facebook Share Supplier Manager - Global Real Estate - Norwich page via LinkedIn Share via Email Industry Insurance and Risk Management Job Sector Transport & Logistics Job Position Supply Chain City/Town Norwich Address Norwich, UK Show on map × Post date 10/01/2019 Closing date 10/02/2019 Other jobs in Insurance and Risk Management We are looking for a self starter who spots opportunities and can demonstrate the drive and tenacity to make things happen. Our ideal candidate will be able to demonstrate strong governance skills with the ability to influence and become the subject matter expert in all things relating to supplier management as part of the business., * Degree / equivalent professional qualification or relevant risk management, operational or supplier management background * Demonstrable organisational skills. * Excellent communication skills * Strong agility. A quick learner, able to multi task * Able to work on own initiative but also as part of a team. Highly Desirable * A project background may be an advantage but not essential
Aviva Bishopbriggs, Glasgow G64, UK
21/01/2019
Full time
Job Title: Customer Advisor Location: Bishopbriggs Contract: Fixed Working Hours: Shift patterns covering the hours of 8am-8pm Monday to Friday and some weekend including Saturdays 8.30am -5pm and Sundays 10-4pm Salary: Starting salary of £17,000 with the potential to increase to £22,000 (+ benefits) Are you someone who: Has a positive, can do attitude and flourishes with challenge where no two days are the same? Has an excellent phone manner, strong work ethic and customer focus? Loves to deal directly with customers on the phone in their time of need? Is quick to adjust your work priorities to meet changing demands? Is a great teammate with excellent communication skills? Spots opportunities to improve our customers journey and takes ownership of that improvement? Is a confident rapport builder and has persuasion and influencing skills? If you answer yes to all of these, we would love to meet you! Please click on the video link for an insight on how we help our customers at their times of need: We have exciting opportunities for Customer Advisors to join us in our offices in Bishopbriggs. Life is full of unexpected twists and turns, but for every situation, Aviva is on hand to make things simple and keep customers protected. Joining one of our teams means youll have a vital role to play. At Aviva, every one of our people is an excellent talker, listener, investigator, and decision maker. Our professionals deal with customer queries with the maximum efficiency and minimum fuss, in an attractive environment. What we are looking for: A great phone manner to talk to our customers with the ability to talk and listen calmly whilst knowing the right questions to ask. This will enable you to obtain the relevant information to assist in processing their query. Someone who relishes in solving problems through meticulously checking facts and asking questions to enable you to weigh up information, make accurate decisions and agreeing next steps. Someone who enjoys taking personal responsibility for their own workload, continually reorganising and prioritising to ensure our customers get the best service possible. What will you get for this role? Starting salary of £17,000 with pay progression steps in place with the potential to rise to £22,000. Generous defined contribution pension scheme. Annual performance related bonus and pay review. Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days. Up to 40% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family. Excellent range of flexible benefits to include a matching share save scheme. Full training and ongoing support will be provided. About Aviva: Our insurance, savings and investment products help approximately 31 million customers enjoy life today, knowing that tomorrow is covered. We definitely know how to look after our own people. If you love doing a phenomenal job to improve things for customers, youll be at home here. Help us build a future to be proud of and get ready to fulfil your potential with Aviva. Additional Information: Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty. One of Avivas core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact us directly. As a disability confident employer we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website. and then notify us that you meet the conditions for the guaranteed interview scheme. Contact details: Martine Harris on
Aviva Norwich, UK
21/01/2019
Full time
Aviva are happy to be adding a temporary contract for a Paralegal on an initial 6 month fixed-term contract (FTC) with a potential to increase to 12 months, within our Aviva UK Insurance General Insurance Legal based in Norwich. This role could mean you working across the team supporting the senior team of lawyers across a wide range of legal, regulatory and financial services insurance issues relating to Personal, Commercial, Health and Litigation issues in the UK. This is a stimulating opportunity to work in-house and learn about the Financial Services industry with the UKs leading insurer. We are currently actively involved in a diverse spread of customer products and propositions and developments in terms of the use of data, digital technology sold directly to customer or distributed through intermediaries and key strategic partners. Our purpose is to support the UK Insurance business as part of our UKI legal team by providing first class legal advice and mitigating legal risk to the business. Duties & Responsibilities You may research and monitor legal developments and regulatory changes You could carry out basic contractual and product work You will support the senior lawyers with allocated tasks Identify legal issues or risks and develop solutions Administrative duties and co-ordination of activity to required timescales Your Skills & Experience You have excellent communication both written and oral together with questioning skills You pay special attention to detail and you have the ability to research legal and regulatory issues You have strong negotiation and influencing skills You possess a natural curiosity to identify improvements with a positive mind set and a can do approach You are able to deliver high quality superb customer service You are prepared to pursue challenges You own a strong dedication to deliver the right outcome for our customers You have obtained 5 GCSEs A-C including Maths and English (or equivalent) Law degree or equivalent, meaningful commercial experience Are you able to work with minimal supervision and be keen to learn more about the insurance industry? Then we definitely want to speak to you. What will you get for this role? A competitive salary of £16,000 to £21,000 depending on skills, qualifications and experience Generous defined contribution pension scheme Annual performance related bonus and pay review Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days Up to 30% discount for some Aviva products through My Aviva Extras plus discounts for Friends and Family Excellent range of flexible benefits to include a matching share save scheme Additional Information & Equal Opportunity Bring to Aviva what makes you different and well support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty . One of Avivas core values is we Care More , and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Join our Legal Community for the latest news and hot jobs - As a disability confident employer, we guarantee to interview anyone with a disability, (As defined in the The Equality Act 2010) whose application meets the minimum criteria for the post. (By minimum criteria we mean that you must provide us with evidence which demonstrates that you generally meet the level of competence required, as well as meeting any of the qualifications, skills or experience defined as essential). Please apply through the website and then notify us that you meet the conditions for the guaranteed interview scheme. We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Dan in the Resourcing team on or