Shelter

Shelter London, UK
21/11/2018
Full time
We're looking for a proactive individual with community fundraising and volunteer management experience to join us as a Community Fundraiser and help us maximise our local fundraising activities. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Part of our hugely successful Fundraising Division, Shelter's Community & Events team is responsible for innovating, creating and delivering an array of fundraising events, as well as community fundraising programme. Our high value challenge events portfolio includes Shelter's own flagship events Vertical Rush and Urban Rush. We also support, develop and promote a variety of successful community fundraising initiatives and deliver an ambitious special events portfolio of high profile cultural events and festival partnerships. And, with the launch of a new and exciting growth strategy and further investment in the Events team, it's a particularly exciting time to join us. About the role Implementing a new community fundraising strategy in London and the surrounding areas is just one of the challenges we'll expect you to rise to in this high profile role. Essentially, you'll be responsible for raising the profile of the organisation and attracting new loyal and regular supporters. That means shaping and developing your geographical area and local community to establish a tangible relationship with Shelter and its work. It also means providing a high standard of stewardship to add value to current and new Shelter fundraisers and volunteers. Working in the best interests of the charity by contributing to wider fundraising teams' goals whenever possible will be important too. Put simply, you'll do everything you can to generate more income and attract new long-term supporters. About you To succeed, you'll need a proven relevant background, including working within community fundraising, volunteer management and a demonstrable track record of meeting and exceeding financial targets. We'll also be looking for experience of reporting using Raisers Edge or a similar database. Customer focused, commercially aware and results-driven, you have a creative and innovative approach and are great at building relationships with people at all levels. What's more, you're not afraid to challenge the status quo and try new ideas when appropriate. Proficiency using Microsoft Office applications is also required, as is a full UK driving licence. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 7 December 2018 at 11.30pm
Shelter London, UK
16/11/2018
Full time
We're looking for an engaging individual with impressive fundraising or marketing account management experience to join us as a Senior Account Manager and lead and develop high-profile corporate partnerships. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Fundraising is at the heart of Shelter's success. Indeed, in 2016/17 our fundraising division generated gross income of £33 million and has plans to grow this to £45 million by 2019/20. Our Corporate Partnerships team is split into two areas. New Partnerships generates new business through a range of corporate fundraising mechanics, while Account Management, where this role is based, lead the development of long-term strategic corporate partnerships. And, because the division as a whole continues to grow and develop, now is a particularly exciting time to join us. About the Role The challenge here is to manage and develop a range of high-profile corporate partnerships, with a focus on managing our long-term commercial partnership with M&S and the development of our current partnership with HSBC. You'll also have management responsibility for two line reports, help with the development of a team strategy and deputise for the Head of Account Management when required. Establishing priorities and developing clear, efficient and logical plans to achieve goals will be key. So too will monitoring performance and progress against objectives and taking action to ensure deadlines and outcomes are achieved. And, when it comes to taking responsibility for reporting on income from your partners, evaluating the team's activities and ensuring accurate and up-to-date records are kept, again, we'll count on you to deliver. About you This is a great opportunity to further your career in corporate fundraising and work with companies to deliver exciting and innovative partnerships, you'll need experience of managing large strategic partnerships. We'll also be looking for the ability to apply commercial and financial principles to improve business performance. Ideally, you have experience of managing staff, setting objectives and managing performance, with knowledge of digital marketing processes also preferred. What is for certain is that you're great at proactively establishing priorities and developing clear, efficient and logical plans to achieve goals. Monitoring performance and progress against agreed objectives and taking action to ensure deadlines and outcomes are achieved also comes naturally to you, as does report writing and conveying complex ideas succinctly and persuasively. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter Clifton, Bristol, UK
16/11/2018
Full time
Who are we looking for? We are looking for someone who has experience of managing a team and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and develop a diverse team, in particular volunteers, you may be exactly what we are looking for. Your role will be varied and will challenge you, but will provide you with stimulating and satisfying work. Our Community Shop Managers do not have a "typical day" and that's because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank. You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do. It goes without saying that your volunteers, under your leadership, will run an exceptional shop that will raise as much money as possible for Shelter's work. How do I demonstrate I am who you are looking for? You will need to address and provide examples of the following in your application and at interview: Experience of managing a team of staff and/or volunteers, including recruitment and development of that team Experience of providing excellent customer service, preferably in a face-to-face role Experience of being enterprising and innovative How do we describe our Community Shop Managers? If we were to describe our Community Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Community Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team. At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Community Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role. How is this all possible? It's simple, with a strong, motivated and committed volunteer shop team behind you, anything is possible! What are the benefits? We offer a wide range of benefits including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. How to apply For further information about the role and the benefits of working for Shelter please visit our website via the button below. Closing date: 25 November 2018 at 11.30pm Interviews: 4 December 2018
Shelter Forest, Melksham SN12 7RD, UK
16/11/2018
Full time
We're looking for someone with proven housing law and debt advice knowledge to join our Through the Gate team at HMP Forest Bank as an Offender Resettlement Worker . Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no-one has to fight bad housing or homelessness on their own. As part of Transforming Rehabilitation, Shelter has been contracted to deliver housing, finance and debt advice in prisons across the North West. The service consists of a Through the Gate Resettlement Team based on site delivering advice via the new Resettlement Planning process. We work closely with a wealth of other agencies and workers too, including CRC staff, prison officers and staff, statutory and voluntary agencies; probation staff and agencies external to the prison environment. This is your chance to play an important role. About the role As an Offender Resettlement Worker you will be part of a dedicated team delivering a professional, outcome focussed Resettlement Service to offenders, either on site or via outreach at additional HMP locations within your CPA. This will include completing resettlement plans for each offender and delivering induction, group work, wing surgeries and pre-release planning. Carrying out housing, finance and debt interventions and co-ordinating employment and other pathway interventions by managing referrals to appropriate providers is also required. About you You'll have considerable experience of housing law and debt advice and of supporting individuals seeking employment, together with a good understanding of the main issues affecting homelessness and offenders. Experience of providing advocacy on behalf of clients to other agencies and authorities is important too, as is a proactive, client-focused and collaborative approach, great relationship building skills, respect for others' opinions and the ability to deal effectively with change. Proficient in the use of MS office applications, you'll have good typing skills, a full driving licence and access to a vehicle. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. For further information about the role and the benefits of working for Shelter please visit our website. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: Tuesday 27 th November 2018 at 11.30 pm
Shelter London Borough of Hammersmith and Fulham, London, UK
16/11/2018
Full time
We're looking for an inspirational people person to join us as an Assistant Manager in our Hammersmith shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that. We offer a wide range of benefits including 22 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. For further information about the role and the benefits of working for Shelter please visit our website. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 20 November 2018 at 11.30pm
Shelter Penwortham, Preston, UK
16/11/2018
Full time
We're looking for an engaging individual with considerable experience of managing teams, preferably in the housing or debt advice sector to come and manage our Through the Gate team as a Team Leader and play a vital role in the delivery of its services. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. We are expanding our current team of custody-based staff in preparation to deliver the Enhanced Through the Gate service that is due to start on 1 st April 2019. This is an exciting time to be joining our team as we will be implementing a quality lead service to support Service Users through the gate. The team will be delivering a quality service in conjunction with CRC, NPS, Prisons and other Operational Partners. Delivering accommodation, finance, benefit and debt advice, achieving positive outcomes for Service Users leaving custody. Ensuring that they have ongoing support in the community to help them reach their full potential and to reduce re-offending and its impact on the community. About the role As Team Leader , you'll have operational responsibility for the delivery of all functions in the offender journey in order to fulfil the agreed contract specification and targets. This will involve managing Resettlement Workers covering the three resettlement prisons in Lancashire to ensure the contract deliverables and KPIs are met. Responsibility includes delivering payment by results outcomes of the contract. Supporting the delivery of Accommodation and Debt Interventions for individuals in custody will be key, as will taking on the more complex cases. And, when it comes to co-ordinating referrals, overseeing quality and monitoring systems, developing policy or promoting effective working relationships with external agencies, again, we'll rely on you. About you You'll need a proven track record in a relevant role, including managing an advice and/or support service and a good understanding of the main issues affecting homelessness and offenders. We'll also be looking for a proven ability to line and performance manage and develop teams and monitor quality, and recent experience of working within the Criminal Justice System. Proficient using case management systems, Microsoft Office applications, internet and email etc., the ability to type is essential too. And, because some CRC and HMP locations are difficult to reach by Public Transport, a full driving licence and access to a vehicle with relevant insurance is preferred. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Please note that due to the nature of the work for which you are applying, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 by virtue of The Rehabilitation of Offenders (Exemptions) Order 1975. Applicants will therefore be asked to apply to the Disclosure and Barring Service (DBS) for an Enhanced Disclosure of convictions (including those which are "spent" for other purposes of the Act), reprimands and warnings. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: Wednesday 28th November 2018 at 11.30pm
Shelter Sunderland District, UK
15/11/2018
Full time
We are looking for someone who has experience of managing a team of volunteers and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and commit to developing a diverse team, in particular volunteers, you may be exactly the person we are looking for to become Furniture Shop Manager at our shop in Sunderland. Your role will be varied and will challenge you, but will provide you with stimulating and satisfying work. Our Furniture Shop Managers do not have a typical day and that's because they are continually seeking different opportunities to engage with the local community and increase their shop's contribution to Shelter's cause. This could be through co-ordinating and empowering the shop team to arrange a colouring competition for customers children to enter or a raffle with products donated from local businesses as prizes. You will develop and encourage your own and your team's knowledge on the products that will attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do. It goes without saying that your volunteers, under your leadership, will run an exceptional shop. How do I demonstrate I am who you are looking for? You will need to address and provide examples of the following in your application and at interview: Experience of managing a team of volunteers, including recruitment and development of that team Experience of providing excellent customer service, preferably in a face-to-face role Knowledge of charity retail and increasing donated sales is advantageous but not essential Knowledge of Shelter's work and why you wish to work for this charity. How do we describe our Furniture Shop Managers? If we were to describe our Furniture Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Furniture Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team. At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Furniture Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role. How is this all possible? It's simple, with a strong, motivated and committed volunteer shop team behind you, anything is possible! For further information about the role and the benefits of working for Shelter please visit our website. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 4 December 2018 at 11.30pm.
Shelter London, UK
15/11/2018
Full time
We're looking for a commercially aware individual with experience of providing senior level administrative and secretarial support to join us as Executive Assistant and be responsible for the efficient running of one of our Director's offices and support other Directors when required. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. The Retail and Commercial team manages Shelter's shop chain in England and Scotland. There are currently 90 outlets, approximately 150 paid staff and over 2,000 volunteers, with a small head office team that supports the shops centrally. The Senior Retail team includes a group of Area Managers, two Regional Managers and the Managing Director. As Executive Assistant to the MD, you'll play a genuinely vital support role. About the role You'll predominantly be providing administrative and secretarial support to the MD of Retail & Commercial, but also on occasion to the Head of Retail Sales and Head of Retail Operations and Area Managers too. On any given day you might be drafting correspondence, raising purchase orders, ensuring senior management staff changes and appraisal processes are completed efficiently or liaising with our Property & Facilities team when contracts need to be signed. Organising meetings, taking minutes, sending out updates to our shop handbook, managing any complaints we receive and checking expenses and credit card claims - these are just some aspects of this interesting, varied and vital role. About you You'll need proven experience of dealing with Trustee, Board and/or Committee meetings, taking good quality minutes and handling the logistics of servicing a high level committee. We'll also expect you to have a proven flair for producing high quality Word and PowerPoint documents quickly, including identifying alternative ways of visualising or formatting documents to improve layout. Proactive, well-organised and capable of prioritising work and carrying out tasks under your own initiative, you're not afraid to challenge the status quo and introduce new ideas and ways of working either. What's more, you enjoy working independently and as part of a team and have the communication skills it takes to liaise effectively at every level of an organisation. Benefits include 30 days' annual leave (pro rata), the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Fixed term until August 2019 Closing date: 27 November 2018 at 11.30pm
Shelter City of London, UK
15/11/2018
Full time
Closing date: 7 December 2018 at 11.30pm We're looking for a proactive individual with community fundraising and volunteer management experience to join us as a Community Fundraiser and help us maximise our local fundraising activities. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Part of our hugely successful Fundraising Division, Shelter's Community & Events team is responsible for innovating, creating and delivering an array of fundraising events, as well as community fundraising programme. Our high value challenge events portfolio includes Shelter's own flagship events Vertical Rush and Urban Rush. We also support, develop and promote a variety of successful community fundraising initiatives and deliver an ambitious special events portfolio of high profile cultural events and festival partnerships. And, with the launch of a new and exciting growth strategy and further investment in the Events team, it's a particularly exciting time to join us. About the role Implementing a new community fundraising strategy in London and the surrounding areas is just one of the challenges we'll expect you to rise to in this high profile role. Essentially, you'll be responsible for raising the profile of the organisation and attracting new loyal and regular supporters. That means shaping and developing your geographical area and local community to establish a tangible relationship with Shelter and its work. It also means providing a high standard of stewardship to add value to current and new Shelter fundraisers and volunteers. Working in the best interests of the charity by contributing to wider fundraising teams' goals whenever possible will be important too. Put simply, you'll do everything you can to generate more income and attract new long-term supporters. About you To succeed, you'll need a proven relevant background, including working within community fundraising, volunteer management and a demonstrable track record of meeting and exceeding financial targets. We'll also be looking for experience of reporting using Raisers Edge or a similar database. Customer focused, commercially aware and results-driven, you have a creative and innovative approach and are great at building relationships with people at all levels. What's more, you're not afraid to challenge the status quo and try new ideas when appropriate. Proficiency using Microsoft Office applications is also required, as is a full UK driving licence. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter London, UK
14/11/2018
Full time
We're looking for a highly analytical individual with experience of working in a research or policy team, ideally in a housing or other social policy environment, to join us as a Senior Research Officer and help us to remain the go-to organisation for research and information on housing issues. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Our Research Team is responsible for developing innovative research, analytics and insight to identify opportunities to influence, drive policy change and evaluate the impact of our services. We also inform Shelter's strategic direction and carry out a range of work to identify the nature and causes of housing and homelessness problems. Trying to understand and anticipate future trends using analysis of government policy and economic data is another aspect of our work. Collectively, our activities help feed Shelter's policy influencing, public campaigning and service design and delivery. Are you ready to join us? About the role Based in the research team, the post holder will be responsible for managing the Research Officer, developing and undertaking research projects and identifying opportunities for new research ideas, all with an aim to informing and supporting our policy, campaigns and public affairs work, as well as supporting our fundraising team. The Senior Research Officer will lead on providing research advice to other teams within Shelter and will commission and manage external research and develop and undertake in-house research projects. About you If you haven't worked for a housing organisation, in a housing (or directly related) research or policy team, don't worry. As long as you can demonstrate an understanding of housing and homelessness issues and have worked as a researcher in the field of social policy or social research, we are happy to hear from you. A firm grasp of qualitative and quantitative research methods and their appropriate application is more important, along with a proven ability to interpret and analyse statistics. Results driven, commercially aware and comfortable working as part of a team, above all, you want the opportunity to make a difference and help keep housing issues at the forefront of the political agenda. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 9-12 Month maternity cover contract Closing date: Sunday 25th November 2018 at 11.30pm For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter Newcastle, UK
14/11/2018
Full time
We're looking for a results-driven individual with recent experience of providing specialist level housing/debt/welfare benefit advice to join us as a Senior Advice, Support & Guidance Worker and deliver an integrated advice and support service. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. This post is an integral part of our professional client focused advice service that sits within Shelter North East's advice and support service in our city centre offices in Newcastle. Delivering services across the North East we offer a range of housing advice interventions, delivered through face to face contact in our Hub and at outreach, as well as telephone advice. Over 1700 clients a year attend our drop-in services and our vision is to ensure that all clients are offered a full range of interventions that will fully resolve their circumstances. About the role As Senior Advice, Support and Guidance Worker you will provide full advice and guidance on housing needs, focusing on preventing homelessness and securing stable, long -term accommodation. This will involve developing support/case plans, day-to-day supervision of cases and working closely with all internal and external stakeholders to ensure clients have access to appropriate services. About you We are looking for someone with recent experience of providing specialist level housing/debt/welfare benefit advice, gained working with vulnerable people and/or people with multiple and complex needs within a safeguarding framework. You will have a proactive, collaborative and results-driven approach, the ability to lead change, excellent relationship building skills and sensitivity to the needs of others. With experience using case management systems and Microsoft Office applications. Benefits include 30 days annual leave, the possibility of flexible working and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: Thursday 22nd November 2018 at 11.30pm Interviews: Thursday 29th and Friday 30th November in Newcastle