Shelter

Shelter London, UK
18/03/2019
Full time
Finance Systems Manager £50,000 pa plus excellent benefits London EC1 Closing date: Monday 1 st April 2019 at 11.30pm We're looking for a Finance or IT professional with significant experience in administrating and/or developing..... click apply for full job details
Shelter United Kingdom
18/03/2019
Full time
Do you have experience of building relationships with high net worth individuals, cultivating and soliciting six-figure donations and managing and inspiring others within a fundraising environment? Then join Shelter as a Senior Philanthropy Manager and you could soon be playing a vital role at the heart of our creative, passionate and ambitious Philanthropy team. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Our Philanthropy team is a continuing success story. Five years ago, the team generated income of around £500,000. Now, we're bringing in close to £2m - and our aim is to grow that to £3m by 2021. This growth has been achieved by significant investment in the team and the development of a range of products and propositions. Join us, and you'll play a big part in keeping the momentum going. About the Role Motivating and inspiring members of our ambitious Philanthropy team to engage and steward major donors is just one of the challenges awaiting you here. You'll also manage performance and set high standards, not to mention support the Head of the team via timely analysis and reporting. And, you'll do all this while also cultivating your own portfolio of prospective donors. Building products and propositions, working with research colleagues to maintain a healthy pipeline of major donor prospects and contributing to the annual strategy for the Philanthropy team - all, and more, are aspects of this interesting and varied fundraising management role. About you Proactive, creative, commercially aware and results-driven, you're used to developing and overseeing the creation of complex and detailed fundraising proposals and a range of major donor products and stewardship approaches. You also have experience of line managing a team with different skillsets to achieve success. What's more, you're familiar with restricted income processes, income analysis and return on investment calculations and forecasting and a have a proven ability to read and analyse financial information and report on income and expenditure. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter Clapham, Bedford MK41, UK
17/03/2019
Full time
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Boutique by Shelter shop in Clapham Common. Boutique by Shelter is a series of new charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. You will be pivotal in assisting the Community Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that. We offer a wide range of benefits including 22 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Your key responsibilities: Assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income Represent Shelter in your local community, ensuring that you and your team responsibly share the knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients Ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. And what you'll need: Willing to take on a new challenge and a keen interest in Shelter's cause Be an energetic person with an enthusiasm for managing and empowering people Knowledge of and the ability to recruit, develop and inspire a team of volunteers Extraordinary motivational skills Knowledge of increasing sales growth and controlling costs. For further information about the role and the benefits of working for Shelter please visit our website. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter London, UK
15/03/2019
Full time
Role: Street Fundraiser Charity: Shelter Hours: Full Time - Monday to Friday, 10am-6pm Pay: £10.25 to £13 per hour, paid weekly Shelter helps millions of people every year struggling with bad housing or homelessness through their advice, support and legal services. They campaign to make sure that, one day, no one will have to turn to them for help. Last year, Shelter provided support to 36,000+ households - to halt evictions, rehome families, and improve conditions. We are looking for passionate, dynamic and driven individuals who are passionate about social change to represent Shelter. The Role: As a street fundraiser, you will head out each day with the team to a different busy high street in London. You will be engaging in conversations with members of the public and building rapport with them. You will be inspiring people to join Shelter as an ongoing supporter through a direct debit donation. A fundraising/sales role at Shelter not only defends the most vulnerable within society but also equips successful applicants with skills needed for various roles in multiple sector's moving forward. Benefits: £10.25-13 per hour - NOT a commission-based role Full time hours guaranteed Weekly pay, every Friday Fully paid training - no experience required Ongoing training and development - invaluable development of professional and personal skillset Progression plans - develop your career within the sector Sociable role mixing with the public and like-minded people The Ideal Candidate Successful applicants will be confident communicators with great interpersonal skills, who enjoy working outside as part of a lively team. They will be an advocate of human rights, who is keen to campaign for social change! They will be an activist at heart and keen to make a real difference. The role is ideal for a recent politics, sociology, international development or social sciences graduate looking for their first charity sector/entry level role.Likewise it would suit someone looking for a fulfilling career change, or simply looking for a fun and rewarding job in which to grow their charity career. If this sounds like you, get in touch! To apply, please respond to this advert with a copy of your CV. For more information, please contact Antonia. Face to face interviews on a rolling basis.
Shelter Urmston, UK
15/03/2019
Full time
Closing Date: 18 March 2019 at 11.30pm Who are we looking for? We are looking for someone who has experience of managing a team and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and develop a diverse team, in particular volunteers, you may be exactly what we are looking for. Your role will be varied and will challenge you, but will provide you with stimulating and satisfying work. Our Community Shop Managers do not have a "typical day" and that's because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank. You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do. It goes without saying that your volunteers, under your leadership, will run an exceptional shop that will raise as much money as possible for Shelter's work. How do I demonstrate I am who you are looking for? You will need to address and provide examples of the following in your application and at interview: Experience of managing a team of staff and/or volunteers, including recruitment and development of that team Experience of providing excellent customer service, preferably in a face-to-face role Experience of being enterprising and innovative How do we describe our Community Shop Managers? If we were to describe our Community Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Community Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team. At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Community Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role. How is this all possible? It's simple, with a strong, motivated and committed volunteer shop team behind you, anything is possible! What are the benefits? We offer a wide range of benefits including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. How to apply For further information about the role and the benefits of working for Shelter please visit our website.
Shelter Edinburgh, UK
14/03/2019
Full time
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Edinburgh Forrest Road shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that. We offer a wide range of benefits including 22 days annual leave (pro rata for part-time), enhanced maternity/paternity leave, childcare vouchers and interest free season ticket loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. For further information about the role and the benefits of working for Shelter please visit our website. Fixed term contract - maternity cover for 6 months Closing date: 3 April 2019 at 11.30pm. Interviews: 16 April 2019 Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter Edinburgh, UK
14/03/2019
Full time
Fixed term contract - maternity cover for 6 months Closing date: 3 April 2019 at 11.30pm. Interviews: 16 April 2019 We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Edinburgh Forrest Road shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that. We offer a wide range of benefits including 22 days annual leave (pro rata for part-time), enhanced maternity/paternity leave, childcare vouchers and interest free season ticket loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. For further information about the role and the benefits of working for Shelter please visit our website. Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter Leeds, UK
14/03/2019
Full time
We're looking for a proactive individual with experience of managing face-to-face teams, to join us in-House as a Deputy Face-to-Face Fundraising Manager and help manage our Leeds based team's F2F activity. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Fundraising is at the heart of Shelter's success and we are currently working to generate a gross income of £45m by 2019/20. Individual Giving makes up a large percentage of that income, largely through a significant regular giving programme, while our in-house team focuses on F2F & D2D fundraising which delivers around 85% of Shelter's new regular giving supporters. We run a number of teams across the UK and now is a particularly exciting time to join us. About the role Day- to-day, you'll assist the F2F Manager with the recruitment, line management and development of the in-house F2F team through active coaching, team leading and 1-2-1s. We'll also rely on you to make sure excellent performance, efficient processes and cost-effectiveness are all in place in order to maximise net income. Helping to manage F2F campaigns to ensure they are delivered on time and meet targets will be important too, as will team leading or coaching street based teams for at least 3 days a week. And, when it comes to continuously monitoring team and individual results, identifying and acting on areas for improvement or helping to brief and train teams carrying out extra activities outside of F2F, again, we'll count on you to deliver. About you As well as a successful track record in the management of F2F teams, you'll need to demonstrate strong commercial awareness and a client-focused collaborative approach. The ability to influence others, lead change and improve performance, plus the confidence to challenge the status quo and introduce new ideas and methods when appropriate are must-haves too. Proficient in the use of Microsoft Office applications, you also know how to use databases for reporting. Above all, you're a proactive, results-driven people person who relishes the opportunity to help us recruit quality new supporters. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Fundraising team and be the change you want to be in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 20 March 2019 at 11.30 pm
Shelter Norwich, UK
13/03/2019
Full time
If you're a qualified Solicitor who is passionate about standing up for people's rights and committed to achieving positive outcomes for clients, Shelter's legal team is the ideal environment to put your skills to good use. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. With an enviable national reputation for excellence in the provision of housing law and over 100 fee earners and support staff, including over 40 solicitors nationally, Legal Services at Shelter is career enhancing to say the least. Based near the Law Courts in Norwich, our team are at the heart of tackling housing and homelessness in the city. This is a great chance to use your expertise to deliver a specialist legal casework service in housing law, including litigation and consultancy work, you'll also be part of the national legal services team at one of the UK's leading charities. About the Role Working alongside another Solicitor, together you will lead a team of legal advisers working on a varied caseload that includes dealing with emergency cases and identifying and carrying out strategic litigation. We'll also rely on you to provide consultancy work, technical supervision and line management and delegate work to ensure it's carried out efficiently and to the highest standard. Carrying out court representation, including at Housing Duty Possession Schemes, will be important too, as will ensuring funding is maximised on each case. And, when it comes to training and developing others, promoting our legal services or identifying referrals from internal and eternal sources, again, we'll count on you to deliver. About you An experienced Solicitor with proven experience of housing litigation, including court representation on behalf of homeless people or people in housing need, you will be used to working on public and private sector cases on issues including homelessness, security of tenure and possession proceedings. You also meet the 2013 SQM Supervisor standard in housing, or are willing to work towards this, and have sound knowledge of publicly funded Legal Aid work, including legal representation and legal help. We would also consider those who have had exposure to welfare rights and community care issues. The ability to establish priorities and develop clear plans to achieve your goals is also required, as are excellent listening, communication and problem solving skills, sensitivity to the needs of others and a genuine interest in their views. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our legal team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 7 April 2019 at 11.30 pm
Shelter London, UK
13/03/2019
Full time
Do you have proven experience of building relationships with, and obtaining funds from, Trusts/Lottery or similar bodies? Then join Shelter as a Senior Fundraising Executive (Trusts and Foundations) and you could soon be playing a key role in raising vital funds to support our work. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Our High Value Partnerships team raises funds from trusts, the National Lottery, high net worth individuals, legacy pledgers, and corporates, with this year's annual income target being £10.5m. It's a particularly exciting time to join us too, as we're set to play a key role in making Shelter's ambitious new strategy a reality. Opportunities for funding asks are being actively generated across the organisation, and our Trust and Lottery Team is looking to grow our income by almost £1 million over the next three years. About the Role You will have responsibility for building and managing relationships with a varied portfolio of trusts and foundations to secure gifts of £5,000 or more. That will include warm, lapsed and new trusts with a variety of funding interests, relationship management needs and application requirements. You'll need to research, correspond, contact and meet with funders to build relationships ahead of submitting applications. And, for restricted applications, you'll work with colleagues across Shelter to ensure each application meets our strategic objectives. Ensuring gifts from your portfolio are acknowledged in a timely manner will be important too, as will maintaining a positive relationship with funders between applications. Managing regular mailings, sharing knowledge and supporting cross-team projects are also aspects of this vital income-generating role. About you A fantastic opportunity for a passionate fundraiser to join a high-performing team, you'll need a track record gained working with Trusts/Lottery or similar bodies. You will understand their needs and be able to utilise a range of techniques to engage them, e.g. face to face, telephone, in writing etc. Excellent written communications skills are key, as is experience of creating clear, concise and compelling applications and reports for funders. Confident in your ability to develop meaningful relationships with funders, including meeting them one on one to discuss funding opportunities, you will be great at managing internal stakeholders too. You should be proficient using Microsoft Office applications plus Raiser's Edge or a similar database. Apply to be part of our award-winning team and join an organisation with a mission to change society and end the housing crisis. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 21 March 2019 at 11.30pm
Shelter Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
12/03/2019
Full time
We're looking for a client-focused individual with considerable experience of providing housing law and debt advice to join us at HMP Manchester as a Senior Resettlement Worker and help us help offenders to enjoy a brighter future. This is an exciting opportunity to be part of a custodial resettlement service that helps prisoners to keep, access and improve their current accommodation, financial and employment position. The service also helps reduce the risk of reoffending upon release by working closely with all partner agencies within custody and key stakeholders in the community to improve the opportunities for offenders on release. Do you have what it takes to join us? About the role You will be part of a team delivering a professional, outcome focussed resettlement service to offenders either on site or via outreach to additional prisons. This will include line managing, supporting and supervising Resettlement Workers where required, reviewing quality standards and monitoring for all reportees and facilitating positive working relationships with all pathways, agencies, CRC and NPS. Contributing to the HMP Induction programme, working with peers to identify prisoner needs, delivering immediate interventions and formulating and updating resettlement plans are also key elements of this role. About you A prison environment is unique and not everyone is suited to working within it. You'll need to be resilient, calam and have the stamina to deal with often challenging situations. You'll enjoy working in a fast-paced, high churn environment and be creative when it comes to problem solving. You'll have proven relevant experience, including supporting individuals seeking employment, and a good understanding of the main issues affecting homelessness and offenders. Proven line management experience, including supervision and appraisal, ideally gained in a criminal justice system setting, is important too, as is a proactive and collaborative approach, great relationships building skills, respect for others' opinions and the ability to deal effectively with change. Proficient using Microsoft Office applications and case management systems, you'll have a full driving licence and access to a vehicle. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 24th March 2019 at 11.30pm
Shelter Barker's Pool, Sheffield S1 2JA, UK
12/03/2019
Full time
Are you a results-driven individual with proven experience in a customer service environment? Then join Shelter as a Telephone and Online Advice Services Adviser and help us deliver a professional advice service to our clients. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Established in 1998, Shelter's National Helpline provides free legal advice to members of the public on housing rights and options. As well as handling around 100,000 calls and online chats a year from people in housing need, we act as a gateway to our locally based Advice centres. We also provide the crucial evidence we need to support our campaigns for action on housing and homelessness, both at regional and national level. About the Role You'll be helping to deliver a professional, impartial, pragmatic and outcome focussed telephone and online advice service. You'll also deal with some complex cases with the help of the training support team or Team Leader. As well as using diagnostic questioning to assess and agree clients' needs and identify desired outcomes and actions, we'll rely on you to empower them to self-help too, where appropriate. What's more, you'll sometimes need to refer cases on to other agencies or provide advocacy on behalf of your client. In short, it's an interesting, varied and worthwhile role that will see you make a tangible difference. About you A background in customer service is essential. We'll also be looking for a proactive, results-driven and collaborative approach and the ability to communicate effectively, both verbally and in writing. Respectful of other people's opinions, you're happy to challenge the status quo and not afraid to suggest ideas, lead change and improve performance. Proficiency using case management systems and Microsoft Office applications is also required, together with good typing skills. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our helpline team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 24 March 2019 at 11.30pm Interview date: Week commencing 8th April 2019
Shelter London, UK
12/03/2019
Full time
Closing date: 21 March 2019 at 11.30pm Do you have proven experience of building relationships with, and obtaining funds from, Trusts/Lottery or similar bodies? Then join Shelter as a Senior Fundraising Executive (Trusts and Foundations) and you could soon be playing a key role in raising vital funds to support our work. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Our High Value Partnerships team raises funds from trusts, the National Lottery, high net worth individuals, legacy pledgers, and corporates, with this year's annual income target being £10.5m. It's a particularly exciting time to join us too, as we're set to play a key role in making Shelter's ambitious new strategy a reality. Opportunities for funding asks are being actively generated across the organisation, and our Trust and Lottery Team is looking to grow our income by almost £1 million over the next three years. About the Role You will have responsibility for building and managing relationships with a varied portfolio of trusts and foundations to secure gifts of £5,000 or more. That will include warm, lapsed and new trusts with a variety of funding interests, relationship management needs and application requirements. You'll need to research, correspond, contact and meet with funders to build relationships ahead of submitting applications. And, for restricted applications, you'll work with colleagues across Shelter to ensure each application meets our strategic objectives. Ensuring gifts from your portfolio are acknowledged in a timely manner will be important too, as will maintaining a positive relationship with funders between applications. Managing regular mailings, sharing knowledge and supporting cross-team projects are also aspects of this vital income-generating role. About you A fantastic opportunity for a passionate fundraiser to join a high-performing team, you'll need a track record gained working with Trusts/Lottery or similar bodies. You will understand their needs and be able to utilise a range of techniques to engage them, e.g. face to face, telephone, in writing etc. Excellent written communications skills are key, as is experience of creating clear, concise and compelling applications and reports for funders. Confident in your ability to develop meaningful relationships with funders, including meeting them one on one to discuss funding opportunities, you will be great at managing internal stakeholders too. You should be proficient using Microsoft Office applications plus Raiser's Edge or a similar database. Apply to be part of our award-winning team and join an organisation with a mission to change society and end the housing crisis. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter Risley, Warrington WA3, UK
12/03/2019
Full time
Do you have strong administration skills gained in a customer facing environment? Could you cope in a prison environment? Then join Shelter as an Administrator and help ensure the smooth running of our service that helps turn around often chaotic lives. Shelter run an Integrated Through the Gate service in prisons across Cheshire, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release. About the role As Administrator you will provide full administrative and office management support to a busy team including allocating referrals, data entry and processing. Compiling performance reports and ensuring the team have the necessary forms and paperwork to do their job effectively will be key. You will also take responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/CRC and Shelter case management systems. About you You've got office administration experience, gained working in a customer facing role, and experience of processing sensitive and confidential information and working with secure systems. A proven ability to support the financial process, including supporting management accounts, reviewing and monitoring transactions listings and variance reporting is required as are good typing skills and proficiency using Microsoft Office applications. Benefits include 30 days annual leave, the possibility of flexible working and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 24 th March 2019 at 11.30pm
Shelter Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
12/03/2019
Full time
Closing date: 7th April 2019 at 11.30pm Come and join us We're looking for two passionate individuals with their own personal experience of homelessness, addiction and mental health issues to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you. Who we are Inspiring Change Manchester, a partnership led by Shelter is part of Fulfilling Lives, a programme set up by The National Lottery Community Fund, the largest funder of community activity in the UK. Fulfilling Lives works with people who have first-hand experience of substance misuse, homelessness, offending, and mental ill-health to make services and support better connected, easier to access and tailored to the needs of individuals. It is one of five major programmes set up by The National Lottery Community Fund to test and learn from new approaches to designing services which aim to make people's lives healthier and happier. This project is led by Shelter in partnership with Self-Help Services, Back-On-Track and Community-Led Initiatives. Involving statutory, voluntary and private sector organisations alongside a core group of service users, the Inspiring Change Manchester programme is focused on long term service change. We believe that people living in Manchester who have multiple and complex needs can achieve real, lasting growth and fulfilment. To succeed however, we'll need to inspire a wide range of people across the city to change their beliefs and their behaviour. Our vision? To help people improve their lives and sustain these improvements by transforming Manchester's systems and services. You'll help us do just that. About the role GROW means Getting Real Opportunities of Work. We'll give you a comprehensive introduction to the traineeship, after which you'll join our Inspiring Change Manchester Engagement team. You will be working to support individuals accessing services, groups and activities around the city. You'll also help us find new ways of working by using what you've learned through your personal experiences to help us shape how we do things into the future. About you We're looking for someone with personal experience of multiple and complex needs; including homelessness, mental ill health, substance misuse, criminal justice, and other related issues, and the passion to effect change in Manchester. With a flexible approach and the ability to work as part of a team, you will want to work with people from a diverse range of backgrounds and experiences. Basic computer skills, e.g. word processing, the internet and emails systems are helpful, but support can be provided. We're looking for enthusiasm and a desire to develop and learn new skills. We will be holding application support sessions on the following dates: Monday 25th March - 2pm - 4pm Inspiring Change Manchester HUB 20 Swan Street Swan Buildings (Ground Floor) Manchester M4 5JW Friday 29th March 2pm - 4pm Shelter 5 Samuel Ogden Street Manchester M1 7AX You can drop in for part of the session or all of it, and if you travel by public transport in Greater Manchester please bring your ticket and we will reimburse your travel to the session. If you would like to know more or want to arrange a chat, Contact Darren, GROW Development Officer. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no-one has to fight bad housing or homelessness on their own. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter Sheffield, UK
12/03/2019
Full time
Closing date: 24 March 2019 at 11.30pm Interview date: Week commencing 8th April 2019 Are you a results-driven individual with proven experience in a customer service environment? Then join Shelter as a Telephone and Online Advice Services Adviser and help us deliver a professional advice service to our clients. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Established in 1998, Shelter's National Helpline provides free legal advice to members of the public on housing rights and options. As well as handling around 100,000 calls and online chats a year from people in housing need, we act as a gateway to our locally based Advice centres. We also provide the crucial evidence we need to support our campaigns for action on housing and homelessness, both at regional and national level. About the Role You'll be helping to deliver a professional, impartial, pragmatic and outcome focussed telephone and online advice service. You'll also deal with some complex cases with the help of the training support team or Team Leader. As well as using diagnostic questioning to assess and agree clients' needs and identify desired outcomes and actions, we'll rely on you to empower them to self-help too, where appropriate. What's more, you'll sometimes need to refer cases on to other agencies or provide advocacy on behalf of your client. In short, it's an interesting, varied and worthwhile role that will see you make a tangible difference. About you A background in customer service is essential. We'll also be looking for a proactive, results-driven and collaborative approach and the ability to communicate effectively, both verbally and in writing. Respectful of other people's opinions, you're happy to challenge the status quo and not afraid to suggest ideas, lead change and improve performance. Proficiency using case management systems and Microsoft Office applications is also required, together with good typing skills. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our helpline team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shelter London, UK
12/03/2019
Full time
We're looking for an enthusiastic individual with experience of working on fundraising or events projects, to join us as a Community & Events Coordinator and help us raise income and meet targets on a variety of events. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Our Community and Events team prides itself on developing and delivering creative, innovative partnerships, products and events while ensuring excellent customer service. A high value challenge events portfolio includes third-party events (such as Virgin London Marathon, RideLondon and Great North Run) and Shelter's own flagship events - Vertical Rush and Urban Rush. We also support, develop and promote successful community fundraising initiatives and deliver an ambitious special events portfolio of high-profile cultural events and festival partnerships. About the role You will be working on our third-party challenge events portfolio, project managing and delivering Shelter's participation in these events. Not only will you be responsible for marketing and delivering your events, you will also work with your colleagues to deliver a superior supporter experience and maximise growth and engagement potential for your audiences. About you Relevant experience, plus a proactive, collaborative and results-driven approach, is essential. We'll also be looking for a proven ability to monitor and report on income and expenditure budgets and use a CRM system. Commercially aware, creative and innovative, you're used to communicating with a range of internal and external stakeholders to deliver results and have a flair for quickly understanding supporter or customer needs and working to meet and exceed their expectations. What's more, you're willing to challenge the status quo and introduce new ideas, methods and processes when appropriate. Apply to be part of our award-winning fundraising team and be the change you want to see in society. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no-one has to fight bad housing or homelessness on their own. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 22 nd March 2019 at 12 noon. Interviews: 4 th April 2019
Shelter London, UK
12/03/2019
Full time
Do you have proven experience of building relationships with, and obtaining funds from, Trusts/Lottery or similar bodies? Then join Shelter as a Senior Fundraising Executive (Trusts and Foundations) and you could soon be playing a key role in raising vital funds to support our work. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Our High Value Partnerships team raises funds from trusts, the National Lottery, high net worth individuals, legacy pledgers, and corporates, with this year's annual income target being £10.5m. It's a particularly exciting time to join us too, as we're set to play a key role in making Shelter's ambitious new strategy a reality. Opportunities for funding asks are being actively generated across the organisation, and our Trust and Lottery Team is looking to grow our income by almost £1 million over the next three years. About the Role You will have responsibility for building and managing relationships with a varied portfolio of trusts and foundations to secure gifts of £5,000 or more. That will include warm, lapsed and new trusts with a variety of funding interests, relationship management needs and application requirements. You'll need to research, correspond, contact and meet with funders to build relationships ahead of submitting applications. And, for restricted applications, you'll work with colleagues across Shelter to ensure each application meets our strategic objectives. Ensuring gifts from your portfolio are acknowledged in a timely manner will be important too, as will maintaining a positive relationship with funders between applications. Managing regular mailings, sharing knowledge and supporting cross-team projects are also aspects of this vital income-generating role. About you A fantastic opportunity for a passionate fundraiser to join a high-performing team, you'll need a track record gained working with Trusts/Lottery or similar bodies. You will understand their needs and be able to utilise a range of techniques to engage them, e.g. face to face, telephone, in writing etc. Excellent written communications skills are key, as is experience of creating clear, concise and compelling applications and reports for funders. Confident in your ability to develop meaningful relationships with funders, including meeting them one on one to discuss funding opportunities, you will be great at managing internal stakeholders too. You should be proficient using Microsoft Office applications plus Raiser's Edge or a similar database. Apply to be part of our award-winning team and join an organisation with a mission to change society and end the housing crisis. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 21 March 2019 at 11.30pm
Shelter 133 Oldham St, Manchester M4 1LN, UK
12/03/2019
Full time
Come and join us We're looking for two passionate individuals with their own personal experience of homelessness, addiction and mental health issues to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you. Who we are Inspiring Change Manchester, a partnership led by Shelter is part of Fulfilling Lives , a programme set up by The National Lottery Community Fund , the largest funder of community activity in the UK. Fulfilling Lives works with people who have first-hand experience of substance misuse, homelessness, offending, and mental ill-health to make services and support better connected, easier to access and tailored to the needs of individuals. It is one of five major programmes set up by The National Lottery Community Fund to test and learn from new approaches to designing services which aim to make people's lives healthier and happier. This project is led by Shelter in partnership with Self-Help Services, Back-On-Track and Community-Led Initiatives. Involving statutory, voluntary and private sector organisations alongside a core group of service users, the Inspiring Change Manchester programme is focused on long term service change. We believe that people living in Manchester who have multiple and complex needs can achieve real, lasting growth and fulfilment. To succeed however, we'll need to inspire a wide range of people across the city to change their beliefs and their behaviour. Our vision? To help people improve their lives and sustain these improvements by transforming Manchester's systems and services. You'll help us do just that. About the role GROW means Getting Real Opportunities of Work. We'll give you a comprehensive introduction to the traineeship, after which you'll join our Inspiring Change Manchester Engagement team. You will be working to support individuals accessing services, groups and activities around the city. You'll also help us find new ways of working by using what you've learned through your personal experiences to help us shape how we do things into the future. About you We're looking for someone with personal experience of multiple and complex needs; including homelessness, mental ill health, substance misuse, criminal justice, and other related issues, and the passion to effect change in Manchester. With a flexible approach and the ability to work as part of a team, you will want to work with people from a diverse range of backgrounds and experiences. Basic computer skills, e.g. word processing, the internet and emails systems are helpful, but support can be provided. We're looking for enthusiasm and a desire to develop and learn new skills. See what previous Grow trainees thought of their time with ICM here: We will be holding application support sessions on the following dates: Monday 25th March - 2pm - 4pm Inspiring Change Manchester HUB 20 Swan Street Swan Buildings (Ground Floor) Manchester M4 5JW Friday 29 th March 2pm - 4pm Shelter 5 Samuel Ogden Street Manchester M1 7AX You can drop in for part of the session or all of it, and if you travel by public transport in Greater Manchester please bring your ticket and we will reimburse your travel to the session. If you would like to know more or want to arrange a chat, Contact Darren, GROW Development Officer. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no-one has to fight bad housing or homelessness on their own. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Closing date: 7th April 2019 at 11.30pm
Shelter United Kingdom
12/03/2019
Full time
HMP Risley, Warrington, Cheshire Closing date: 24th March 2019 at 11.30pm Do you have strong administration skills gained in a customer facing environment? Could you cope in a prison environment? Then join Shelter as an Administrator and help ensure the smooth running of our service that helps turn around often chaotic lives. Shelter run an Integrated Through the Gate service in prisons across Cheshire, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release. About the role As Administrator you will provide full administrative and office management support to a busy team including allocating referrals, data entry and processing. Compiling performance reports and ensuring the team have the necessary forms and paperwork to do their job effectively will be key. You will also take responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/CRC and Shelter case management systems. About you You've got office administration experience, gained working in a customer facing role, and experience of processing sensitive and confidential information and working with secure systems. A proven ability to support the financial process, including supporting management accounts, reviewing and monitoring transactions listings and variance reporting is required as are good typing skills and proficiency using Microsoft Office applications. Benefits include 30 days annual leave, the possibility of flexible working and significant opportunities for learning and development. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.