The Bridge Ltd

The Bridge Ltd Oxford, UK
22/01/2019
Full time
Working in partnership with a leading organisation The Bridge are looking to recruit a Customer Support Executive. This is a great opportunity to work with an award winning technology organisation based near Oxford; you will act as the first point of contact for their customers, providing excellent customer service and resolving queries. Key Responsibilities: * Responding to queries by phone, email, twitter and online chat * Manage enquiries in an efficient and timely manner * Provide telephone based training * Identify and escalate high risk cases Skills and Knowledge: * You'll need to be technology savvy * Excellent customer service and communication skills * Organised and efficient * Able to work well in a team and build rapport with customers This is a fantastic opportunity to join a leading technology organisation with routes into either a second line technical role or a project implementation role. If you have the above experience please apply with your CV for immediate consideration.
The Bridge Ltd Oxford, UK
21/01/2019
Full time
Working in partnership with a leading organisation The Bridge are looking to recruit a Customer Support Executive. This is a great opportunity to work with an award winning technology organisation based near Oxford; you will act as the first point of contact for their customers, providing excellent customer service and resolving queries. Key Responsibilities: * Responding to queries by phone, email, twitter and online chat * Manage enquiries in an efficient and timely manner * Provide telephone based training * Identify and escalate high risk cases Skills and Knowledge: * You'll need to be technology savvy * Excellent customer service and communication skills * Organised and efficient * Able to work well in a team and build rapport with customers This is a fantastic opportunity to join a leading technology organisation with routes into either a second line technical role or a project implementation role. If you have the above experience please apply with your CV for immediate consideration.
The Bridge Ltd 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
20/01/2019
Full time
Data Analyst Leeds based - £35k Role Overview The Data Analyst delivers timely and accurate marketing analysis across all global marketing channels and plays a critical role in identifying improvements to global marketing campaigns so that overall return on marketing investment can be strengthened. The role provides valuable insight to global sales and marketing teams by providing marketing campaign analyses that are accurate, consistent and timely. Responsibilities Delivery of global commercial insights that can be used to improve the effectiveness of marketing activities through high quality and timely analyses of available data Supports the development of consistent global reporting using common data sets, tools and processes. Works collaboratively with the IM team and external suppliers to ensure consistency of data reporting and minimize duplication of data reporting Collaborates with the wider marketing and eCommerce teams to develop new approaches to addressing marketing effectiveness including, but not limited to, multivariate testing, attribution modelling, conversion funnels and customer segmentation analytics Collaborate with internal stakeholders on ensuring the timely delivery of scheduled and requested reports. This includes providing marketing insights and analytics by segment, life cycle and role Collaborate with Global Insights and Analytics team as well as other as other internal teams on the automation of regularly scheduled reports Support key stakeholders and address business requests as needed Knowledge and Skills Required Demonstrable commercial experience working in a data analysis role Demonstrated ability to use analytics to drive positive business impact Strong knowledge of Business Analytics Tools and Techniques and appropriate software (SQL/SSIS/SSRS). SQL programming essential Understanding of statistical modelling and multivariate testing Strong curiosity and inquisitiveness concerning data analytics and how it is used to improve business performance Excellent communication skills with ability to explain technical results to non-technical people Marketing analysis is desirable but not essential to this role as training will be provided
The Bridge Ltd Sheffield, UK
15/01/2019
Full time
Digital Product Manager Sheffield/Leeds Perm: Upto £60,000 per annum + 10% Bonus. The Bridge IT are working closely with a reputable telecoms provider in the Sheffield area to recruit a permanent Digital Product Manager. This role will become a key part in improving customer experience and delivering end to end product strategy for the digital team. Alongside this you will manage a product team responsible for all digital products, ensuring requirements are optimised aswell as building development plans & business cases. The organisation in question are currently in a period of growth and recruiting for multiple positions across the organisations, building on previous success and expansion. Whatever your ambitions for your career, our client is keen on providing the relevant training to get you to where you wish to be! Role Responsibilities: Manage the In Life Products Team end to end development plan & strategic roadmap Enable the team to work in an agile way Identify gaps in our capabilities & convincing the business to invest in your ideas The ideal candidate for the position will have: Experience in working in an Agile way Experience in managing & developing a team Experience with Google Analytics & Adobe testing suites (These are the desirable skills and capabilities so candidates without experience across all areas will still be considered) Please apply immediately to be considered and to learn more about the role and the organisation.
The Bridge Ltd 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
15/01/2019
Full time
Network Engineering Specialist Leeds Perm: Upto £55,000 per annum + 10% Bonus + £2,000/£3,000 on call payment and 21% pension. The Bridge IT are working closely with a leading Financial company in the Leeds area to recruit a permanent Network Engineering Specialist. This role will become a key part of the a brand new in house Network Services and will involve the support and delivery of the organisations digital transformation alongside managing Checkpoint Firewall from a Networking perspective and supporting current and future Architecture. The company in question are in a period of transition bringing Checkpoint Firewall and Network Services from supplier to in house. Role Responsibilities: Providing support to implement and administer Checkpoint, Lan, Wan, Wlan, Gans, VoIP and Cloud architecture. Providing support to implement and administer Perimeter security systems such as Checkpoint Firewalls and IDS/IPS in Azure, AWS and on premise. Providing environments to support end to end and System Integration Testing Working with the Infrastructure Architecture team to build and transition services from Project to Operational management. The ideal candidate for the position will have: Excellent knowledge of Cisco NX-OS and IOS, supporting Routers and Switches, knowledge of OSPF, BGP, QoS and ideally at least CCNP certified, CCIE preferred. Checkpoint Firewall experience including HA, Virtual Systems and vSec. Able to provide day to day support for Checkpoint Firewall in Azure, AWS and On premise engineering and operations tasks including on-call technical support and resolution of escalated issues. Experience in transitioning network/Firewall services from third party to in-house. WAN connectivity including Site to Site VPNs, VPLS, MPLS and Azure Express Route. ASA Firewall experience including multiple contexts and HA. (These are the desirable skills and capabilities so candidates without experience across all areas will still be considered) Please apply immediately to be considered and to learn more about the role and the organisation.
The Bridge Ltd 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
15/01/2019
Contractor
Network and Firewall Specialist Contract - Initial 6 months - £450-£550 per day Our client based in the Leeds area is currently looking to recruit an experienced Network Engineer to work as part of a brand new network team for an initial 6 month period, likely to extend beyond. As part of a large digital transformation project you will take the lead with Checkpoint Firewall from a Networking point of view. The ideal candidate will have the following experience to hit the ground running: - Cloud experience (Azure, AWS or Private Cloud) - Checkpoint Firewall hands-on experience - Implementing Lan, Wan, WLan or VoIP - Experience supporting Infrastructure/Network Architecture The contract is to start ASAP with the likelihood of extension beyond. The role is in the Leeds area with good public transport links and easy access via car. *Please submit your CV immediately to be considered*