Empiric Solutions

Empiric Solutions 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
21/09/2018
Contractor
My large public sector client is looking for a contract Product Head/Manager. This role will be primarily based in their Leeds office to provide co-located product leadership, plus regular visits to other programme delivery locations. 12 month initital contract with potential of additional 12 month extension. Essential skills and experience: Extensive experience of operating at a senior Product Ownership level in a client-side role in a public-facing area of the health sector. Experience of working in a Product Owner role for mobile product. Experience of working in a Product Owner role in a large-scale, multi-supplier Agile delivery programme. Demonstrable evidence of having managed complex a complex product backlog, prioritising based on value Excellent verbal and written communication skills - to create buy in for the product vision from internal and external stakeholders. Experience of delivering a product to Digital Service Standard and of the GDS Service Assessment. Demonstrable evidence of having coached Product Owners to improve and develop their abilities. Ability to turn user insight from multiple (often conflicting) sources into product improvements. Operating at client side and establishing the necessary 'Ethical Screens' to operate in the client's interests at all times. Bonus skills and experience: Having taken a product through all stages of a GDS Service Assessment. Evidence of having contributed to Business Cases (following the 5-case model) or similar investment justification artefacts to secure additional funding for a programme based on anticipated value. Please contact me by phone or apply to be considered for this role. Empiric is a global provider of niche and specialist recruitment services operating across Investment Banking, Oil & Gas, Engineering, IT and Industry & Commerce. Our expert knowledge of the market and strong working relationships with our clients has enabled us to become the preferred supplier to over 150 global corporations.
Empiric Solutions 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
21/09/2018
Contractor
My large public sector client is looking for a contract Product Head/Manager. This role will be primarily based in their Leeds office to provide co-located product leadership, plus regular visits to other programme delivery locations. 12 month initital contract with potential of additional 12 month extension. Essential skills and experience: Extensive experience of operating at a senior Product Ownership level in a client-side role in a public-facing area of the health sector. Experience of working in a Product Owner role for mobile product. Experience of working in a Product Owner role in a large-scale, multi-supplier Agile delivery programme. Demonstrable evidence of having managed complex a complex product backlog, prioritising based on value Excellent verbal and written communication skills - to create buy in for the product vision from internal and external stakeholders. Experience of delivering a product to Digital Service Standard and of the GDS Service Assessment. Demonstrable evidence of having coached Product Owners to improve and develop their abilities. Ability to turn user insight from multiple (often conflicting) sources into product improvements. Operating at client side and establishing the necessary 'Ethical Screens' to operate in the client's interests at all times. Bonus skills and experience: Having taken a product through all stages of a GDS Service Assessment. Evidence of having contributed to Business Cases (following the 5-case model) or similar investment justification artefacts to secure additional funding for a programme based on anticipated value. Please contact me by phone or apply to be considered for this role. Empiric is a global provider of niche and specialist recruitment services operating across Investment Banking, Oil & Gas, Engineering, IT and Industry & Commerce. Our expert knowledge of the market and strong working relationships with our clients has enabled us to become the preferred supplier to over 150 global corporations.
Empiric Solutions Northamptonshire, UK
18/09/2018
Full time
Distribution Centre General Manager - Logistics - Permanent Empiric Solutions are currently partnered with one of Europe's most respected and well known logistics providers in the market, calling on our expertise to source them a highly experienced and accomplished General Manager. Working within one of their most technologically advanced Distribution Centres in the heart of England, the General Manager will be responsible for overall operations as well as profit and loss for this huge DC and its staff. As General Manager you will be required have an in depth knowledge and experience across logistics (3PL/4PL/Transport Management/Logistic Solutions). Responsibilities: Customer/stakeholder relationship Management to a high level Cross referrals to different business areas to increase service level to customers Overall P+L responsibility for the site Management of site programmes to ensure customer needs are effectively met Experience: Previous experience managing a DC Strong knowledge/understanding of different WMS/TMS/ERP/Automation systems Strong man management experience Experience working within manufacturing or retail space desirable £70,000 - £80,000 per year + benefits Please apply. Reiss Caskey - Empiric Empiric Solutions is acting as an Employment Agency in relation to this vacancy.
Empiric Solutions Northamptonshire, UK
18/09/2018
Full time
Distribution Centre General Manager - Logistics - Permanent Empiric Solutions are currently partnered with one of Europe's most respected and well known logistics providers in the market, calling on our expertise to source them a highly experienced and accomplished General Manager. Working within one of their most technologically advanced Distribution Centres in the heart of England, the General Manager will be responsible for overall operations as well as profit and loss for this huge DC and its staff. As General Manager you will be required have an in depth knowledge and experience across logistics (3PL/4PL/Transport Management/Logistic Solutions). Responsibilities: Customer/stakeholder relationship Management to a high level Cross referrals to different business areas to increase service level to customers Overall P+L responsibility for the site Management of site programmes to ensure customer needs are effectively met Experience: Previous experience managing a DC Strong knowledge/understanding of different WMS/TMS/ERP/Automation systems Strong man management experience Experience working within manufacturing or retail space desirable £70,000 - £80,000 per year + benefits Please apply. Reiss Caskey - Empiric Empiric Solutions is acting as an Employment Agency in relation to this vacancy.
Empiric Solutions Milton Keynes, UK
17/09/2018
Contractor
We are looking for book lovers with excellent customer relationship skills to support readers for a global company offering amazing career opportunity. The team is dynamic and passionate and will be happy to welcome you. Full training will be provided. This is a long term career opportunity where all your customer and problem solving skills will be challenge. You will be in charge of: Ensuring highest level of customer satisfaction Handling customer queries Timely resolving customer issue Job interviews are taking place now, so to be considered for this job please contact Audrey for a confidential chat. Happy job hunting!
Empiric Solutions Milton Keynes, UK
17/09/2018
Contractor
A fantastic opportunity has opened for a Customer Service Agent to join a global technology company in their vibrant Milton Keynes office. Responsibilities - the key responsibilities of this position include: Ensure highest level of customer satisfaction Should use defined escalation path at appropriate times for timely customer issue resolution Follow the support policies & call quality requirements while handling customer queries Attributes - the key attributes for this position include: Customer savvy and willing to support customers over multiple channels (telephone, emails and web). A passion for reading will have an added advantage Ability to map processes, defines process, and execute them. Measurable flexibility to work in an ever changing/dynamic environment. Ability to work well in an adaptive, dynamic and challenging work environment Ability to contribute individually and participate in cross-functional teams Ability to create great working relationships with all levels within the company and across multiple disciplines Candidates with a degree in literature/Psychology will be preferred Self-starter capable to taking initiative and working with minimal direction and supervision Excellent communication/interaction skills and should be able to create humanized customer interactions Empiric is a global provider of niche and specialist recruitment services operating across Investment Banking, Oil & Gas, Engineering, IT and Industry & Commerce. Our expert knowledge of the market and strong working relationships with our clients has enabled us to become the preferred supplier to over 150 global corporations.