Sky Betting and Gaming

Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
22/09/2018
Full time
Lead DevOps Engineer We are looking for a Lead DevOps Engineer with experience in Hadoop, Linux, Chef, Python, Hive and Kafka. You'll also be responsible for leading our platform team, offering training and coaching to our team of Engineers. What you'll do: Line Manage across Chapter of Devops Engineers, and take responsibility for their personal development. Coaching engineers on delivery focus, mindset, and behaviours needed for success. Champion and contribute to our commitments of continuous improvement in service availability, coding practices, application quality, customer experience and agile processes for the Chapter. Represent your Chapter at tribe management meetings. Collaboratively work across squads within Data and infrastructure tribes, you will be part of the process making step changes to the Data Tribe's data platforms, which supports real-time and offline reporting tools. You'll be working as part of the Data Operations squad to manage and build our products and services - such as our build, repositories, job scheduling and monitoring platforms. Creating tooling to allow development teams to run their own environments. Availability, stability and performance are key requirements of our systems, you'll be able to troubleshoot issues at application, cluster and operating system level. How you'll do it: You'll have strong Linux administration skills, experience of docker, AWS and CI tools such as Jenkins. We expect you to have been involved in the non-functional aspects such as backup, monitoring, performance, capacity and troubleshooting. You'll have coding skills that can be applied to our Chef and Python codebases, working with a formal SDLC backed by git version control. Experience and exposure to Hadoop and data platforms is desirable, but not essential, we're happy to train you in the administration of Hadoop toolset e.g. HDFS, hive, hbase,, yarn and data streaming technologies such as kafka . Why should you work for us? At Sky Betting & Gaming we don't have teams we have Tribes. Each Tribe is made up of small, agile and autonomous squads who work collaboratively with a shared purpose. So whether you join our Bet Tribe, Early Careers Tribe or anything in between, you will work with a group of people with raw energy, natural talent, and the kind of spirit that helps us think big, act bold, and change the game. It all means that we've created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work For
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
21/09/2018
Full time
As Gaming Commercial Manager you will have a key role in supporting and influencing business decisions through the interpretation and communication of market and business intelligence. Reporting to the Commercial Team Lead you will be responsible for analysing and identifying new opportunities and efficiencies within the existing business. Undertaking the necessary analysis and working with wider stakeholders from a number of functional teams across marketing, product, tech and finance to prepare business cases and make recommendations on how to maximise the opportunities. Additionally, you will support manage third party relationships and support contract negotiation/renewals on both new and existing opportunities. What you will do: Analysis & interpretation of data to support and challenge business decisions and make recommendation Leveraging both external and internal knowledge, identify new opportunities for profitable growth and areas for efficiencies within the existing business Delivering pertinent analysis which is well-visualised for a range of senior stakeholders to help make better and more informed decisions Commercial modelling to support existing/new opportunities underpinning business cases and to support wider stakeholder decision making Work closely with multiple teams to ensure commercial opportunities are supported, analysed in the appropriate context and managed from inception through to execution Work with teams across the business to provide an analytical voice to aid development of commercial opportunities through demonstrating value add and influencing decision making Interaction with colleagues at all levels of the business to present outcomes of analysis Third party contracts and relationships Key skills Ability to think logically and strategically with strong business acumen and the ability to see commercial opportunities Advanced use of Microsoft Excel and analytical and report writing skills and have a curious and questioning approach Previous experience within the online gaming industry is preferential We are passionate about developing our people and our benefits package is top drawer! From the full Sky Q package to discounts at shops and on tech! It all means that we have created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work for 3 years running. Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
21/09/2018
Full time
Role Overview… Our Internal Audit team has grown significantly in the last 12 months and is showing no signs of slowing down! We are embarking on an exciting journey here are Sky Betting and Gaming and our risk and internal audit team will play an integral part of this. As a result we are now looking for an experienced Internal Auditor to support these further growth plans. What you'll do… As an Internal Auditor you will plan and execute internal audit assignments, including preparation of concise and effectively written reporting documents for communication to the Audit Committee. As a member of the Internal Audit team you will report directly into the Head of Internal Audit. You will be required to have a thorough understanding of financial risk and be able to offer practical and pragmatic recommendations to improve business processes in this area. The role will also require you to support the implementation and ongoing assurance over SOX controls within the Finance function at SB&G. What skills will you have... As an experienced Internal Auditor you will have a track record of performing assurance and risk management activities as well as reporting and influencing senior stakeholders. As our industry becomes even more regulated you must be able to demonstrate experience of working within a heavily regulated environment and understanding of international regulations. You will be an excellent communicator, have effective report writing skills and have the skills to be able to work across multiple business areas. What you'll get in return… Working our way means being part of a vibrant and diverse mix of people working collaboratively with a shared purpose - to make Betting and Gaming better. It's an open environment where start up culture, agility and continuous improvement are powerful influences. We have a huge focus on learning and innovation, we make decisions quickly and everyone is able to make a big personal contribution. But above all else, we focus on doing the right thing for our customers, and on creating brilliant experiences. You can also look forwards to a fantastic benefits package - from the full Sky Q to free gym membership to Bupa healthcare. It's no wonder we're one of the Sunday Times 100 Best Companies to Work For. And we want you to be a part of it Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
21/09/2018
Full time
As the Engineering Manager you will play a pivotal part in building the future of Sky Betting and Gaming. With a start-up mentality and approach, Nexus is a true greenfield programme using cutting edge technologies, including Kotlin, Kubernetes, Spring Boot and Kafka. We encourage tech diversity, our tribe is comprised of engineers from many different tech backgrounds and we encourage a polyglot mentality & approach. In control of our own destiny, we are shaping our future provision to the million customers we see every week and driving innovation within the betting industry. Collaboration, team work, creativity, technical expertise and high quality are synonymous with the Nexus tribe. Be a part of this unique and exciting challenge! What you will do The Engineering Manager is responsible for a group of software engineers of various experience levels and will usually have up to 10 direct reports. You are responsible for both people management for the team, and the way we deliver against our business goals from an in-house software engineering perspective. You should be a confident technical leader with experience in an evolving and dynamic web-scale environment under an agile DevOps ethos where operational performance is a significant part of engineering best practice. The role reports into a Head of Engineering alongside other Engineering Managers and Test Managers. How you will do it Engineering People Management Run a strong team of top-notch highly motivated software engineers at all levels, manage skills gaps and reduce key man dependencies. Develop & motivate those in your team by providing clear direction, opportunities for learning & direct coaching. Pro-actively manage any individual performance challenges. Define and maintain the best team structures (aligned to a culture of "small autonomous agile teams") to match the current focus of our Tribe. Work with the Tech Leads to ensure that we have the right mix of skills in each squad. Foster a Sustainable & Scalable Engineering culture Evangelise & prioritise engineering best practice in your squads so we have a clear direction for continuous improvement. Take responsibility for managing the levels of technical debt, evolving coding practices and aging code risks. Input into framework & language choice, development build and deployment tooling. Be responsible for adherence to the Tribe's technology principles and SDLC in the context of our wider compliance requirements. Make sure we do this in a way that maintains our low-bureaucracy high-trust working environment. Champion Quality and Continuous Improvement Work with Tech Leads, Test Managers and other stakeholders to ensure we deliver high quality engineering solutions with the right balance between delivery speed vs operational risk With the Ops Manager, design and implement relevant support processes for the team's services. Provide technical expertise in incident management, root cause analysis, post incident decisions and oversee that any remedial work is carried out. Constantly make our engineering better: the skills and expertise of the team, improving delivery predictability and speed, operational awareness and responsibility. Highlight engineering risks and improvement benefits widely around the business to gain traction on making those improvements happen. Work with the wider tribe leadership to plan and manage deliveries and report against progress toward our vision and objectives. Skills & Experience Experience of leading engineering teams in an evolving and dynamic environment, ideally in a web-scale industry where software is always-on, and customer experience is always more than a consideration A committed team player who demonstrates exceptional communication, interpersonal skills and consistent high energy levels, who recognises the importance of people in technology solutions. An experienced leader with a reputation for thought leadership, strategic thinking and with a strong technical background. An analytic problem solver with a strong sense of autonomy, but with an open collaborative approach to getting the job done. We also offer an attractive relocation package for candidates that live outside the Yorkshire region, including those outside the UK.
Sky Betting and Gaming Leeds, UK
21/09/2018
Full time
Job Description As a Solutions Architect in the Bet Tribe at Sky Betting and Gaming you will be working within a team of Solutions Architects with responsibility for the SkyBet sportsbook, web and mobile sites, trading systems and free to play sports games (Fantasy Football, Super6). We are currently looking to hire a Solutions Architect to take on responsibility for the architecture, integration and evolution of our free to play games as well as supporting wider front-end software and systems. What you'll do: This role involves working closely with our delivery partners to ensure they are providing robust services that meet current and future functional and non-functional requirements, providing technical leadership of the solutions delivered and their integration and impact on the rest of our estate, and providing a single contact to co-ordinate the delivery or our future requirements. Reporting into the Head of Technology, as Solutions Architect you will work with our 3rd party delivery partners as well as our in house squads to provide technical leadership of the solutions delivered. You will build a partnership with each squad by promoting a collaborative approach based on Agile values and principles. You will be a process mentor to the squad's use of the Scrum delivery framework and will support them in the removal of impediments and blockers. You will build relationships with key stakeholders in the business and work with the Product Managers to help facilitate the prioritisation of work from a technical and product roadmap perspective. You will be an exceptional leader and role model within your team, demonstrating a strong delivery ethic using Agile values and principles through your thinking, processes and actions. You will facilitate the delivery of high-quality software regularly, repeatedly and predictably using a metric driven approach to continuous improvement. How you'll do it: As a Solutions Architect in the Bet Tribe you are passionate about technology and will keep abreast of developments within the market, industry and technology landscape. You'll be working with a very talented team of tech leads, engineers, product, commercial and marketing specialists who love what they do - and we expect no less from you. You should have an insatiable appetite for learning new things and improving existing ones. If you're the right one for us, you pay attention to details and take great pride in your work. Key responsibilities To enable product delivery by providing high level technical designs which have been shared and agreed with the appropriate stakeholders within the business. Govern delivery by acting as the design authority during design/build/release, making sure that all areas have been considered (e.g., functional,. non-functional, security/compliance, etc) and design documentation exists and is accurate. Empower and help both in-house and 3rd party software delivery teams to make sensible technology choices, and advise on approaches that achieve both the functional and non-functional goals. Act as a subject matter expert being able to understand the overall solution requirements and suggest alternatives to better the solution and alleviate the challenges being addressed. Provide high-level feedback and feasibility/ball-park effort required to technically achieve a business objective, and work with the Head of Architecture and/ or Principle Architect to keep such activity within the bounds of the overall technology strategy. Competencies Business Awareness Technical Skills People Leadership Influential Communicator Analysis, Problem Solving and Decision Making Achieving Results Creativity and Innovation Personal Impact What we can offer you… We really care about your professional development. As a member of a technical team, you'll get 10% of your working week to dedicate to self-directed learning and development. You'll also have £1000 per year Tech Ninja fund to supply you with resources, whether that be a conference ticket or an AWS exam, we've got it covered. Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming Leeds, UK
21/09/2018
Full time
Job Description Reporting into the Head of Delivery, as Agile Delivery Manager you will work with a number of our in house squads to oversee and lead the delivery of high quality customer focused services using Lean and Agile methods. You will also work across squads and tribes around the delivery of cross-cutting projects. You will be a conduit for cross tribe communication, bringing people and teams together to best solve current issues as well as having responsibility for the co-ordination, management and delivery of projects assigned to you. What you'll do: You will build a partnership with each squad by promoting a collaborative approach based on Agile values and principles. You will be a process mentor to the squad's use of the Scrum delivery framework and will support them in the removal of impediments and blockers. You will build relationships with key stakeholders in the business and work with the Product Managers to help facilitate the prioritisation of work from a technical and product roadmap perspective. You will be an exceptional leader and role model within your team, demonstrating a strong delivery ethic using Agile values and principles through your thinking, processes and actions. You will facilitate the delivery of high-quality software regularly, repeatedly and predictably using a metric driven approach to continuous improvement. How you'll do it: As an Agile Delivery Manager in the Bet Tribe you are passionate about communication, group dynamics and coaching and you are not afraid to raise issues and drive change to remove impediments from your team. You'll be working with a very talented team of product, commercial and marketing specialists who love what they do - and we expect no less from you. You should have an insatiable appetite for learning new things and improving existing ones. If you're the right one for us, you pay attention to details and take great pride in your work. Proactively manage dependencies, overcome obstacles and get the best value against constraints. Driving good practices around agile estimation. Facilitate/participate in key Agile rituals/ ceremonies. Determining, managing and improving the delivery velocity and quality of squad outputs. Driving Technical Improvement projects. Production of progress reports, squad metrics, tribe reports. Ensure information is flowing appropriately, observed, analysed and consumed by the team and used to improve software delivery practices. Reporting on relevant metrics to feed into commercial decisions and negotiations. Be a conduit for cross tribe communication, bringing people and teams together to best solve current issues. Own related planning, documentation, risk and resource management for the cross- tribe projects you own. Building strong working relationships with commercial, product and marketing colleagues to ensure the strategic vision and business drivers are fully understood in the technical delivery of and new and existing products. Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently Actively participating in the Delivery Manager community, sharing and re-applying skills and knowledge and bringing in best practice. Successfully lead teams through the full product lifecycle. Identifies which tools and techniques should be used at each stage and develops sustainable support models. How you'll work: Align own behaviour and actions to the organisations vision and goals Engage colleagues with enthusiasm and commitment Delivers consistently against deadlines set by self Identifies and recommends service enhancements Use a range of agile analysis techniques. Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
21/09/2018
Full time
Reporting into the Content team lead you will have a key role in delivering the best casino games content to Sky Betting and Gaming customers. Using data, insight, supplier understanding and your knowledge of what makes a good game, you will take ownership of the content roadmap for the business. This roadmap spans 5 verticals, meaning you will have to build bespoke content propositions for each of the customer bases within each. You will work closely with our internal teams to negotiate with suppliers the best rates (commercial) get your content to market testing), maximise your game launch with players (Marketing and Product), understand the impact it has on our customers (insight) and then ensure you meet our budget expectations based on the mix of games you launch throughout the year(finance) As an advocate for both quality and efficiency, it will be your responsibility to act as the content curator to ensure we deliver not only the best games content, but do so in a cost effective and timely manner. You will maximise what we get from 3rd party content suppliers, ensuring we not only drive the games strategy with each, but also the quality of service, range as well as support commercial modelling and forecasting based on trended performance. You will also make recommendations on new 3rd parties we should work with based on creating new opportunities and/or removing competitor advantage. Key responsibilities Overall control of the Vegas, Bingo and Casino RM Gatekeeper for all 3rd party content discussions with strong links to marketing team to align new game launches Strong working relationship with internal studio teams to align go live dates for bespoke content working with internal team to agree long term strategies for new platform tools and cross platform opportunities Work closely with the delivery team to ensure games hit live dates and review any defects raised on new content as well looking at new content provider opportunities Work with trading and performance teams to align best strategy for content across all verticals and communicate regularly with the finance team stay on top of new game launches and commercial rate Feed into any new internal platform tools/changes to site from a content perspective what you will need: Ability to think logically and strategically with a deep understanding of casino Games Content, in particular slot games. A strong understanding of the development and delivery process behind getting a game live; from concept to transactional. with strong business acumen and the ability to see commercial opportunitie Ability to work on many projects concurrently, working to tight deadlines We are passionate about developing our people and our benefits package is top drawer! From the full Sky Q package to discounts at shops and on tech! It all means that we have created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work for 2 years running. Click apply and join the tribe! Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
20/09/2018
Full time
As a Senior Software Engineer work in a thoroughbred Tribe with speed, agility, and chess-like strategy at our core, we design, develop, test and maintain the data which powers the sportsbook. Pushing new tech to its limits, we deliver resilient, scalable, high performing systems. Own the development process from automated build and release pipelines to monitoring performance metrics in real-time. In the Trading tribe you'll work with the best people, you'll create innovative products and applications and you'll develop systems and software that can handle the biggest of challenges - like managing the odds of hundreds of concurrent football matches. What you'll do: We are expanding our in-house engineering capability in the Trading Tribe, and we are looking to hire an enthusiastic engineer. Join one of the most exciting tech teams in Leeds as a Software Engineer working with the latest technologies on the Skybet.com sports trading platform. No previous experience in sports betting? No problem - we have many experts to learn from, and the technical excellence you'll bring is what we value. Salary and benefits packages reflect the high standard in our tech teams, with excellent training and development opportunities for all engineers. As a Senior Engineer, you will be keen to share your skills and experience with other members of the squad to help them in their development. You will be self-motivated and willing to contribute to design at all levels, listening and learning from the talented people around you. We believe we have a strong culture and we want you to be a part of it Read about our products: How you'll do it: Reporting to the Lead Software Engineer, you will: Turn concepts and requirements into highly available web applications and systems using technologies such as Java/Kotlin, AWS, Kubernetes, Terraform, React and Node.JS. Actively participate in application design, data-flows and detailed technical design. Ensure that analysis includes the wider view of technical and business impact. You will help steer the squad towards good software design patterns in object orientated and functional programming. You will help to promote best practices and share knowledge through code reviews and pairing. Look to release early and often to iteratively realise value. Share your expertise with other squad members and be eager to learn from them as well. Actively support the implementation of continuous integration to enhance deployment processes in line with SB&G delivery/release evolution plans. How we work: You will need to demonstrate a high level of skill in Java 8, whilst Kotlin experience would also be appreciated. You should also be comfortable with techniques such as message queues, data stores and know what makes a good RESTful API. Our engineers work closely with colleagues in all positions, so a good level of interpersonal skill is important to us. We are not building monolithic enterprise apps - think cloud hosted micro-services and a lean approach with automated testing and deployments. This should be something you're passionate about too. We expect candidates to be comfortable working in a Mac / Linux environment. We work with the Service Desk to support our own products in and out of office hours. TDD is our preferred way of working. What we can offer you… We really care about your professional development. As a member of a technical team, you'll get 10% of your working week to dedicate to self-directed learning and development. You'll also have £1000 per year Tech Ninja fund to supply you with resources, whether that be a conference ticket or an AWS exam, we've got it covered. Attractive relocation package for candidates that live outside the Yorkshire region, including those outside the UK. Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
20/09/2018
Full time
As User Researcher you will develop research approaches and work with the wider team to deliver the resulting solutions, balancing business and user requirements. Executing across the product development lifecycle in an agile environment, you will have the ability to select the right research approach and ensure designers produce the appropriate stimuli and level of output for the job at hand. Be that concepts, sketches, tree structures or hi-fidelity prototypes. You will have experience working with multiple stakeholders including: market researchers, marketing executives, commercial teams, developers, designers and product owners. You will have the ability to manage multiple UX work streams autonomously, seeking and taking direction from the head of UX & Design and product teams. Ultimately, serving the business by making sure the needs of the users are catered for. We are seeking previous experience in a UX research role, and be able to demonstrate the ability to apply the best user experience research methodology for the situation, time scales and design problem. You will be great at working to validate discovery research questions, helping product owners prioritise their backlog for delivery and optimize design solutions prior to release. Specific role requirements You are extremely organised Define, plan, conduct and report on user research Deliver compelling insights to the product and design teams Develop and innovate on our mixed-methods user research practice Excellent communication and interpersonal skills Be fully versed in UX research methodologies and know what tool and approach to apply to what situation to get the desired answers You must have experience of defining, analysing and translating requirements gathered from user research into actionable recommendations for designers and other business stakeholders You must have the ability to articulate ideas, concepts and solutions to senior stakeholders Experience in presenting and landing research findings & recommendations driving them through to delivery Highly motivated, self-managing, and a high attention to detail Be able to work in a multi-disciplinary agile team, mentoring staff with less UX research knowledge We want to attract the best people and keep hold of them so in return we offer an amazing working environment, outstanding benefits package and career development.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
20/09/2018
Full time
Senior Casino Performance ExecutiveWe are looking for a Senior Casino Performance Executive to Join our Gaming Tribe. The performance team are responsible for managing a significant budget and creating plans in conjunction with teams such as Marketing, Product and CRM in order to hit our revenue targets. As the Senior Casino Performance Executive within the team you will be expected to challenge the ROI of the promotional spend and optimise plans to ensure we are driving the right activity as efficiently as possible. You will also need to work closely with CRM to ensure we are targeting the correct customers with the correct promotions and measure the impact of all covert offers vs a control group. You will ensure that every promotion is delivered with excellence in terms of the end to end customer journey. Working closely with the Business Intelligence team you will use your commercial nous to ask the right questions and get the insight you need to meet and exceed your targets. You will be the go to person for the performance of your brand so organisation and communication skills will be key to enable you be successful in this role. How you will do it You will formulate plans with the wider teams to be delivered through industry leading promotional engagement tools You will have the commercial sense to ask the right questions of our BI team to get the insight you need but will also need to be analytical enough to mine and interpret data from our self serve tools Multiple teams contribute to the delivery of our plans so the ability to clearly articulate what we are doing and why is key to success You will have responsibility for a significant budget so the ability to forecast spend, track it once live and challenge the ROI it is driving is essential You will have the ability to interpret and analyze data and communicate your findings to inform the wider teams. We are passionate about developing our people and our benefits package is top drawer! From the full Sky Q package to discounts at shops and on tech! It all means that we ave created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work for 3 years running. Our rewards are as unique as our culture, and we want to attract the best people and keep hold of them. Click apply and join the tribe! Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
20/09/2018
Full time
What you'll do... The Technical Delivery Manager will be responsible for coaching, mentoring and leading autonomous engineering teams who are responsible for the tribes' service and products, being accountable for their productivity and output. Responsibilities include; Owning and delivering business outcomes by leading collaboration and communication across the tribe and the wider business Maximising business value from our resources and delivering operational excellence for our products and services Leading conflict resolution, facilitating compromise and ensuring effective prioritisation and efficiency across the tribe Initiating and maintaining close and effective relationships with technical and non-technical stakeholders, as well as proactively identifying and engaging with key influencers Ensuring financial targets are met and teams are operating within budget to agreed targets Accountable for ensuring squad products and associated output is fit for purpose, joining up our services and delivering across squads in a high-quality fit-for-purpose product offering Accountable for effective management of availability, risk and security within squads and across the tribe Part of the Incident Command rota for company-wide major incidents affecting our products and services How you'll do it... People Management Matrix manage and develop teams of squads, prevent knowledge and responsibility silos, manage skills gaps and reduce key man dependencies Develop & motivate those in your teams by providing clear focus and direction Proactively manage and develop the engineering managers under your line management, and facilitate that of the people within their squads Define and maintain the best team structures (aligned to a culture of "small autonomous agile teams") to match the current focus and needs of our business Proactively identify opportunities for efficiencies and for investment in our people, and facilitate the engagement with People Operations managers Set the clear focus and the priority for your teams, and give them the autonomy to get the job done with your support Hold your teams to account for their performance, continually challenging them and developing them to the next level of what they are capable of Create a Sustainable & Scalable Engineering Delivery Evangelise & prioritise engineering best practice (the "how" of achieving the business goal) across squads, working across the business to provide clear direction for the squads products and services Lead and develop behaviours and output of Engineering squads, including proactively monitoring and managing levels of technical debt, common coding practices, proactively identifying and managing risks, framework & language choice, development build and deployment tooling Ensure that technical expertise in incident management, root cause analysis, post incident decisions and technical oversight of remedial work is carried out to the highest standard Champion Quality and Continuous Improvement Work with our tribes technical leaders as well as its stakeholders to ensure we deliver high quality engineering solutions and maintain the right balance between delivery speed vs operational risk Constantly make our engineering better: the skills and expertise of the team, improving delivery predictability and speed, operational awareness and responsibility Lead effective interpretation and prioritisation of business risk and improvement, proactively engaging with stakeholders and gaining buy-in followed by delivering continuous improvement Be a Technical Leader This role is a critical leadership role responsible for end to end delivery of teams of squads, and has a strong voice in key technology decisions Be a strong and highly adaptable leader who constantly re-evaluates and changes approach to deliver the best possible business outcome, even if it isn't a popular decision Lead teams on operational service and delivery, providing high quality technical leadership and management of risks, problems, and incidents Lead and mentor squad leaders in appropriate delivery practices, including Scrum, Kanban, Scrumban and Waterfall methodologies Lead and mentor squad leaders in appropriate engineering practices, including site reliability engineering, devops, modern incident management, post-mortem/retrospectives and software development Facilitate, lead and develop communities of practice within the tribe, working with people operations and our learning & development teams Service Delivery Work with the Central Tech services operations and lifecycle teams to ensure strong focus is maintained for service quality and platform stability Using appropriate service budget methodologies and growth trends for key technical services coach the squads to identify problem areas and system constraints, work with the squads to appropriately prioritise the work with the Head of Product Be accountable for third party software/service providers owned by the engineering squads to ensure products are fit for purpose, are delivered to a high quality and represent value for money Advocate the right metrics for services and products - (technology KPIs) velocity, quality and service delivery and ensure technical reporting is issued to key stakeholders by the squads Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
18/09/2018
Full time
As a Solutions Architect in the Bet Tribe at Sky Betting and Gaming you will be working within a team of Solutions Architects with responsibility for the SkyBet sportsbook, web and mobile sites, trading systems and free to play sports games (Fantasy Football, Super6). We are currently looking to hire a Solutions Architect to take on responsibility for the architecture, integration and evolution of our free to play games as well as supporting wider front-end software and systems. What you'll do: This role involves working closely with our delivery partners to ensure they are providing robust services that meet current and future functional and non-functional requirements, providing technical leadership of the solutions delivered and their integration and impact on the rest of our estate, and providing a single contact to co-ordinate the delivery or our future requirements. Reporting into the Head of Technology, as Solutions Architect you will work with our 3rd party delivery partners as well as our in house squads to provide technical leadership of the solutions delivered. You will build a partnership with each squad by promoting a collaborative approach based on Agile values and principles. You will be a process mentor to the squad's use of the Scrum delivery framework and will support them in the removal of impediments and blockers. You will build relationships with key stakeholders in the business and work with the Product Managers to help facilitate the prioritisation of work from a technical and product roadmap perspective. You will be an exceptional leader and role model within your team, demonstrating a strong delivery ethic using Agile values and principles through your thinking, processes and actions. You will facilitate the delivery of high-quality software regularly, repeatedly and predictably using a metric driven approach to continuous improvement. How you'll do it: As a Solutions Architect in the Bet Tribe you are passionate about technology and will keep abreast of developments within the market, industry and technology landscape. You'll be working with a very talented team of tech leads, engineers, product, commercial and marketing specialists who love what they do - and we expect no less from you. You should have an insatiable appetite for learning new things and improving existing ones. If you're the right one for us, you pay attention to details and take great pride in your work. Key responsibilities To enable product delivery by providing high level technical designs which have been shared and agreed with the appropriate stakeholders within the business. Govern delivery by acting as the design authority during design/build/release, making sure that all areas have been considered (e.g., functional,. non-functional, security/compliance, etc) and design documentation exists and is accurate. Empower and help both in-house and 3rd party software delivery teams to make sensible technology choices, and advise on approaches that achieve both the functional and non-functional goals. Act as a subject matter expert being able to understand the overall solution requirements and suggest alternatives to better the solution and alleviate the challenges being addressed. Provide high-level feedback and feasibility/ball-park effort required to technically achieve a business objective, and work with the Head of Architecture and/ or Principle Architect to keep such activity within the bounds of the overall technology strategy. Competencies Business Awareness Technical Skills People Leadership Influential Communicator Analysis, Problem Solving and Decision Making Achieving Results Creativity and Innovation Personal Impact What we can offer you… We really care about your professional development. As a member of a technical team, you'll get 10% of your working week to dedicate to self-directed learning and development. You'll also have £1000 per year Tech Ninja fund to supply you with resources, whether that be a conference ticket or an AWS exam, we've got it covered. Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
18/09/2018
Full time
What you'll do... Working as part of newly formed team within Customer Operations, the Live Experience Executive will be responsible for improving our customer contact strategies across all products for both our customers and internal stakeholders. You will be responsible for updating and maintaining our internal Knowledge Base which supports every customer interaction the contact centre has - tracking article escalations, Advisor usability and understanding of articles. You will take ownership of live customer journey issues, ensuring all business areas are aware and updated, providing impact assessments retrospectively and supporting the Continuous Improvement team in root cause and solutions. Communication and engagement will be key in the role. As a Live Experience Executive you will be expected to feedback to relevant stakeholders for continuous improvement across all contact channels inclusive of internal/external knowledge bases How you'll do it... As a Live Experience Executive and being part of a newly created team you will need to be a self-motivated, high achieving individual who has a passion for customer service. You will play a key role in building our internal knowledge base, improving our onsite help and support pages, supporting in the mitigation of live incidents in the moment and retrospectively, supporting development/implementation of customer journeys ensuring we are providing industry leading customer service. To be successful in this role you will be a good communicator, liaising with a number of key business areas to help us continually improve and develop our onsite Help & Support articles - tracking article escalations and customer sentiment towards articles. What you'll get in return... Our contact centre is like no other. There's a real buzz within our contact centre and we continue to ensure our culture is replicated across the entire business. We go above and beyond to hear and understand what every single one of our million customers are saying, which means we're able to provide some of the strongest customer support in the industry. We're passionate about developing our people and our benefits package is top drawer - from the full Sky Q package to multiple healthcare and pension schemes. It all means that we've created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work For for 3 years running. Working 37.5 hours per week on a rolling schedule, 5 days from 7 (Monday - Sunday) with shifts between the hours of 0700 - 0000
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
18/09/2018
Full time
Reporting into the Head of Delivery, as Agile Delivery Manager you will work with a number of our in house squads to oversee and lead the delivery of high quality customer focused services using Lean and Agile methods. You will also work across squads and tribes around the delivery of cross-cutting projects. You will be a conduit for cross tribe communication, bringing people and teams together to best solve current issues as well as having responsibility for the co-ordination, management and delivery of projects assigned to you. What you'll do: You will build a partnership with each squad by promoting a collaborative approach based on Agile values and principles. You will be a process mentor to the squad's use of the Scrum delivery framework and will support them in the removal of impediments and blockers. You will build relationships with key stakeholders in the business and work with the Product Managers to help facilitate the prioritisation of work from a technical and product roadmap perspective. You will be an exceptional leader and role model within your team, demonstrating a strong delivery ethic using Agile values and principles through your thinking, processes and actions. You will facilitate the delivery of high-quality software regularly, repeatedly and predictably using a metric driven approach to continuous improvement. How you'll do it: As an Agile Delivery Manager in the Bet Tribe you are passionate about communication, group dynamics and coaching and you are not afraid to raise issues and drive change to remove impediments from your team. You'll be working with a very talented team of product, commercial and marketing specialists who love what they do - and we expect no less from you. You should have an insatiable appetite for learning new things and improving existing ones. If you're the right one for us, you pay attention to details and take great pride in your work. Proactively manage dependencies, overcome obstacles and get the best value against constraints. Driving good practices around agile estimation. Facilitate/participate in key Agile rituals/ ceremonies. Determining, managing and improving the delivery velocity and quality of squad outputs. Driving Technical Improvement projects. Production of progress reports, squad metrics, tribe reports. Ensure information is flowing appropriately, observed, analysed and consumed by the team and used to improve software delivery practices. Reporting on relevant metrics to feed into commercial decisions and negotiations. Be a conduit for cross tribe communication, bringing people and teams together to best solve current issues. Own related planning, documentation, risk and resource management for the cross- tribe projects you own. Building strong working relationships with commercial, product and marketing colleagues to ensure the strategic vision and business drivers are fully understood in the technical delivery of and new and existing products. Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently Actively participating in the Delivery Manager community, sharing and re-applying skills and knowledge and bringing in best practice. Successfully lead teams through the full product lifecycle. Identifies which tools and techniques should be used at each stage and develops sustainable support models. How you'll work: Align own behaviour and actions to the organisations vision and goals Engage colleagues with enthusiasm and commitment Delivers consistently against deadlines set by self Identifies and recommends service enhancements Use a range of agile analysis techniques. Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
16/09/2018
Full time
As a Principal Operations Engineer/Tech Lead you will play a pivotal role in our Bet tribe. Leading a multi-disciplinary squad of highly skilled individuals with a mission to deliver the best experience to customers, you'll specifically focus on providing tooling, support and expertise around the shared systems that the whole Bet product relies on. What you will do Working in our Framework squad this serves as the backbone for the skybet.com website, ensuring that the systems are reliable, maintained and running smoothly. Alongside this you will also be driving large scale changes to keep our ever evolving tech stack up-to-date with modern technologies and patterns. This is a hands-on role, allowing you to embed best practices and drive the technical vision for your team to build on. As a senior member of the tribe, you will interact with other Tech Leads, Product Managers, Engineering Managers and Architects to help define and implement the overall technical strategy for skybet.com. How you will do it Be the technical authority for your squad, owning the implementation of all aspects of your services Lead the agile practices within the squad, creating a motivated and self-sufficient team Create a vision for your squad, aligned with the wider business, which you clearly communicate to your team members Use your technical expertise in collaboration with colleagues in Product, Commercial and Marketing to identify opportunities in increasing performance, productivity and stability across the website Work with the Product Owner to create a roadmap, prioritizing the work which delivers the best value for the tribe and ultimately the customer Work with the Engineering Manager to hire the best people to help achieve your vision Analyse the squads performance and effectiveness of your work and the impact it has for customers Lead the inception of new work, clearly communicating the benefits for customers and the business to gain shared understanding with your team Own the operational readiness of services owned by your squad, reviewing quality of service and non-functional requirements to ensure systems are fit for purpose How we work Our engineers often work closely with colleagues from all disciplines and all levels of experience so a high level of interpersonal skill is important to us Our tech stack is Node, PHP, JavaScript, Mongo, MySQL, Redis, RabbitMQ, Chef, Groovy, Bash, Docker and Kubernetes. We don't expect you to be an expert in all these things, but expect a polyglot attitude to technology with an emphasis on being comfortable with message queues, data stores and what makes a good RESTful API Data features heavily and we always look to use the right storage pattern to meet the requirements of individual use cases. You should appreciate the strengths and weaknesses of different approaches when compared to traditional relational databases We expect candidates to be comfortable working in a Linux environment We value previous experience developing for high-demand and high-availability environments We encourage continuous personal development and offer '10% time' for personal R&D as well as access to Safari Books Online, Pluralsight and a wide range of internal training courses and workshops ​ We also offer an attractive relocation package for candidates that live outside the Yorkshire region, including those outside the UK.
Sky Betting and Gaming 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
16/09/2018
Full time
The Tech Lead is a key role in our Bet Tribe, working in a multi-disciplinary squad of highly skilled individuals. This is a chance to join one of the highest-performing teams in the industry. We will challenge you, support you, teach you and are keen for you to teach us. Working our way means being part of a vibrant and diverse mix of people working collaboratively with a shared purpose - to make Betting and Gaming better. We think big, act bold, and change the game. It's no wonder we're one of the Sunday Times 100 Best Companies to Work For. And we want you to be a part of it… What you will do As Tech Lead in our My Bets squad you will lead a multi-disciplinary squad of Software Engineers with a mission to deliver the best experience to our customers, specifically focusing on creating a world class bet tracking product. Based on real-time data, My Bets is the home of Cash Out, consistently ranked as one of the most important features offered by modern bookmakers. You will be creating new features on top of our Kafka based streaming data pipeline - responsible for processing millions of bets each week and handling tens of thousands of requests per minute from our front-end applications. This is a hands-on role, allowing you to embed best practices and create technical designs for your team to build on. As a senior member of the tribe, you will share your experiences with other Tech Leads and Architects to help define and implement the overall technical strategy for skybet.com. How you will do it Be the technical authority for your squad, owning the technical implementation of all aspects of your services Create a vision for your squad, aligned with the wider business, which you clearly communicate to your team members Use your technical expertise in collaboration with colleagues in Product, Commercial and Marketing to identify opportunities for the My Bets product Work with the Product Owner to deliver a roadmap of work to create an industry leading bet tracking product Work with the Engineering Manager to hire the best people to help achieve your vision Interrogate data to review the effectiveness of your squad's work and the impact it has for customers Lead the inception of new work, clearly communicating the benefits for customers and the business to gain shared understanding with your team Own the operational readiness of services owned by your squad, reviewing quality of service and non-functional requirements to ensure systems are fit for purpose How we work Our engineers often work closely with colleagues from all disciplines and all levels of experience so a high level of interpersonal skill is important to us Our tech stack is Node, Java, PHP,JavaScript/TypeScript, Kafka, Mongo, MySQL and Redis. We don't expect you to be an expert in all these things, but expect a polyglot attitude to technology with an emphasis on being comfortable with message queues, data stores and what makes a good RESTful API Data features heavily and we always look to use the right storage pattern to meet the requirements of individual use cases. You should appreciate the strengths and weaknesses of different approaches when compared to traditional relational databases We expect candidates to be comfortable working in a linux environment We value previous experience developing for high-demand and high-availability environments We encourage continuous personal development and offer '10% time' for personal R&D as well as access to Safari Books Online, Pluralsight and a wide range of internal training courses and workshops We also offer an attractive relocation package for candidates that live outside the Yorkshire region, including those outside the UK. Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.
Sky Betting and Gaming City of Leeds, UK
13/09/2018
We're a Yorkshire based tech company born out of Sky. We're aiming to be the UK's best digital business. And we do things our way. 1400+ colleagues, developing some of the country's biggest brands in online betting and gaming including SkyBet, SkyVegas, Soccer Saturday Super6 and Sky Sports Fantasy Football. Constantly innovating, we've doubled in size over the last 5 years. And we're not going to stop there. Here, you'll grow. You'll be challenged. You'll be well rewarded. And our fast-track progression will meet your ambitions. Our laid-back culture has replaced suits and ties with casual dress, pool tables and arcade tournaments. We've created one of the most exciting environments in the business - and we've been named one of the UK's Top 100 companies to work for 2 years running and 17th in the 50 Best Places to work in the UK on Glassdoor. People & Support Tribe: Our tribe is made up of all kinds of teams from HR, PR and Legal to Finance, Internal Communications, Brand & Creative. Together we work with people across the business, extending a vital hand of support, help and guidance to everyone who needs it. Our head office in Leeds city centre is our engine room. It's where deals are done. Where decisions are made. Where our Marketing, Digital, Finance, Communications and Creative role models do their stuff. The Tribe helps to support, guide and develop the amazing people behind our brilliant customer experiences, cutting edge tech, and industry leading business. It's our brand that drives our proposition and makes us unique. And, our brand team work closely with Sky to ensure consistency and drive cohesion to provide our customers with an experience and product offering that you'd expect from a brand so closely linked to Sky Sports. Vibrant. Modern. Fast paced. Our head office is the place to be. Join us here and put your skills into action to keep everything running smoothly, day in, day out. Have a look at the People & Support Tribe video: 2sgoGve What you'll do: Working as a Digital Designer within our Creative Team means you'll be working very closely with other designers to ensure a consistent and on-brand execution for a variety of communication channels, especially Landing pages and external display banners. Our Creative Team works across all the products under Sky Betting & Gaming. We're involved in creating a wide range work including: TV ads, digital video, branding, print, social content, onsite, email and digital display. Our team works in a dynamic and fast paced environment where we're required to produce marketing materials to be used across our sites and externally. We quite often have to deliver assets to meet tight deadlines without compromising on quality. We're a constantly evolving team and must react to new trends and technologies. We have team members who specialise in a particular skill, eg - Motion graphics, 3D modelling/rendering or HTML/CSS/Javascript but also have people who are multi-skilled and can get involved where and when required. As a Digital Designer, your responsibilities will include: Take a design and build animations using javascript and css Versioning of design into all banner sizes JS/CSS/HTML coding Ensuring that all work is delivered in-line with brand guidelines Regularly working to short deadlines and fast turnaround times Working with people throughout the business to supply assets before go-live How you'll do it: You'll need to be confident in html, css and javascript. You'll need to have a strong working knowledge of the Adobe Creative Suite. In particular Photoshop and Illustrator. You should be well organised and used to working with templates, consistent naming conventions and saving assets for minimal file size (whilst not jeopardising quality). A keen interest in learning new skills, cms systems and software packages is desirable. Here at Sky Betting and Gaming, we've created a workplace like no other. We're passionate about developing our people to be the best they can be, which is why there are opportunities everybody to learn new and exciting things to develop you in your role - and beyond. And our benefits package is top notch too - you can look forwards to the full Sky Q package, free gym membership and Bupa healthcare. Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.