Juice Resource Solutions Limited Surrey, UK
Workday Workforce Administration SME: HR Services 6 Month Contract Sunbury on Thames Day rate up GBP 420 depending on Experience The role will provide process subject matter expertise in relation to the WFA processes, specifically Workday related. The role will manage the development and implantation of the strategy, future operating model, processes, collateral and tools needed to deliver the future state WFA services on the Workday solution. The role will manage the aspects/artefacts and to further evolve the foundational services through the work of the Client Solutions team post go-live with the aim of continuous improvement in service level, process efficiency and cost effectiveness. The key responsibilities of the role: Defining, managing, changing and deploying the associated WFA Processes Defining the functional requirements relating to the development of WFA services specific tools and working closely with HRIS to the realisation of these tools Managing team members including contractors and 3rd Party Suppliers Defining, managing and operating the end state process support model for WFA and the continuous improvement of the associated process, services and delivery model The WFA SME is key to the continuous improvement, operation and stability of HR Services operated through the network of regional delivery centres in Client Solutions. The WFA SME has a global remit across all delivery centres from which foundational services are operated and its key interface points are with HRIS (as solutions owners and partners), Country Leads (as stakeholders receiving service or part of SDM) and the delivery centre based Foundational Service Leads (as executors of service into the business) Skills and experience Proven experience in multiple organisational change management roles delivering business change programmes Strong consultative skills Excellent facilitation, communication and data analysis skills Experienced in establishing, building and developing trusted and productive relationships with key stakeholders Experience of leading business development activity in the technology adoption space Experience of working in a multi-cultural environment Strong stakeholder management skills Behaviour Relationship management - maintains and builds effective long term relationships with the delivery centre Foundational Service Leads, external vendors and Country HR Heads Effective communication skills both downwards and upwards, flexible style able to deal with stakeholders at all levels Strong influencing skills - able to gain acceptance to ideas from senior stakeholders and comfortable in the space of challenge and difficult conversations. Align to expected values and behaviours. Critical Experience Experience and detailed understanding of Workday, its construct, scope and process relating to Core HR Experience of working in a Functional role on at least two Workday implementations for large multinational organisations Proven experience of analysing complex Human Resources strategic initiatives in order to translate requirements into simple and standard solutions Proven experience of designing end-to-end solutions with both a process and functional lens in order to deliver in line with desires of a future-state Operating Model Experience of work with or alongside a System Implementation partner Proven Project Management skills built up from leading and embedding change Demonstrable track record of stakeholder management skills and change expertise Due to the volume of applications, we regret that we can only respond to those meeting our above requirements.