SKY

SKY Brae, Shetland ZE2 9SY, UK
21/11/2018
Full time
We're part of Europe's leading entertainment company with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen. This role is an exciting opportunity to join us and work within our Sales Incentive Team. Our Incentives team play a big part in Sky becoming the best Customer Service provider in the UK. The team develops and manages the Incentive Plans across our contact centres and field-based agents & engineers; both monthly incentive and some ad-hoc tactical campaigns. The insight we deliver informs business decisions and influences performance management. The Perks As a valued employee, you'll benefit from a free Sky Q premium package (one off payment required for installation), an excellent pension scheme and private health care. What's more, you'll also have access to over 12,000 LinkedIn Learning courses to support your development. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. Your key responsibilities As an Incentive Analyst working in our fast paced, complex business environment you will be responsible for the delivery of accurate and relevant key business MI. You'll be known as an expert in your field, playing a key role in designing & implementing incentive models that support the needs of the customer, the business & our people. - Administer the incentive scheme for the Sales Estate with an annual budget spend of £20M - Be responsible for the quality, production and audit checking of incentive files to ensure timely submission monthly - Maintain daily, weekly, monthly data files that support the calculations and submissions processes - Conduct modelling of data to validate scheme development & maintain efficient, effective & equitable schemes - Conduct reporting on an ongoing basis (daily, weekly, monthly) to manage spend, detail incentive performance & inform how the incentive schemes should develop - Be responsible for ensuring incentive payment details are available to our people on an on-going basis through the relevant viewers - Engage with IDS for data requests & progress report development required to execute incentives - Assist Change and Operational Teams in landing change directly with our people either through creation or delivery of comms - Liaise with Operational Management teams to keep abreast of the current mood towards incentives, identifying & managing risks & opportunities - Liaise with Trading, stay close to performance landscape to inform proactive incentive change - Support the implementation & impact analysis of incentive pilots, new products/services & change Your skills - Advanced/Expert MS Excel skills - Knowledge of MS Access if essential - Proven strong Analytical experience - Well-honed stakeholder management skills and estate knowledge - Excellent communication and influencing skills - Proactive, self-starter Ready to work in a dynamic environment alongside talented people who take pride in delivering great results? Apply today We're happy to talk flexible working It's our people that make us Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. Believe in better
SKY London, UK
21/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within Product Delivery team. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: As an Associate Project Manager, you will be responsible for the project management and delivery of smaller scale projects, work packages and task lists working both autonomously and alongside Project Managers, Support Office Analysts and have a close working relationship with all the technical teams in Technology. - Facilitate and drive forward High-Level Estimates, smaller scale projects, work packages and task lists within project portfolios through from the early stage of initiation to the final implementation. This will either be in the context of a workstream within an overall programme or a standalone project in the wider portfolio of the team. - Facilitate the organisation and management of task/action lists and maintain risk and issues and ensure appropriate escalation as required and supporting the Programme Manager/Project Manager as required - Provide structure and guidance to the project and ensure the focus is on the key priorities. Being responsible for the developing, maintaining and updating of Project Financial registers, raising and tracking large orders pertinent to project delivery and collating / consolidating project reports for Senior Management. - Build strong and collaborative relationships across the business, operational and delivery areas and to be a trusted delivery resource. Our team works across the end to end delivery of projects and you will be required to manage cross functional teams to ensure the project is successfully delivered. - Have aptitude and willingness to build good industry knowledge within the portfolio so that you can clearly articulate and manage the context of the delivery to ensure the project delivery is aligned to the overall strategy of the business. - Build collaborative and close relationships within the Product & Service Delivery group and wider Sky business, to ensure alignment across scope, architecture, governance and plans in all initiatives you work on - Exercise all the attributes expected within the role including scope management, plan management, change control, risk and issue management. - Agree to stretching goals and self-motivate yourself for results, proactively reviewing objectives and taking appropriate action to ensure results are achieved. You'll have: - A delivery- oriented mindset, with a keen interest and desire to develop in project delivery, ideally you will have industry related experience to Sky's core products, but this domain experience is not essential. We want people who have experience of delivering initiatives from start to finish and have experienced all phases of a delivery lifecycle. - Good communication skills and a listener, who can translate messages and simplify and summarise problems in a straightforward and succinct manner. - To be flexible in your approach and be able to adapt your style and methods to get the best out of the business in delivering a smaller scale projects, work packages and task lists. Being able to recognise when things are not working and need changing is core to what we are looking for. - Vision, drive, diplomacy and the ability to make things happen in an environment with multiple partners and being able to influence others without direct authority. - To be a good facilitator and able to increase collaboration towards shared goals in any situation, and who can build effective relationships with a range of individuals across the organisation. - To be open and transparent in everything that you do. You will always be supported by the programme managers within the team so knowing when to ask for help is a key attribute we look for in our team. - To be open to new challenges and seeking to manage projects in domains that are new to you. Our portfolio is wide-ranging, and we want all our team to be able to experience different aspects and be able to quickly grasp and manage a delivery within a new domain. - To be strong delivery resource that can be trusted to run a project and deliver to the business needs. To do this we would like you to be able to manage a project in as collaborative a way as possible and to understand the complex dynamics that arise in cross functional delivery in a large organisation such as ours. So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about №LI-Tech
SKY Brae, Shetland ZE2 9SY, UK
21/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. The Account to Report (A2R) Financial Analyst manages the delivery of recording and reporting services within the shared service centre (SSC) and supports the delivery of year on year process improvements to increase efficiency. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our Scotland offices have a subsidised canteen, free shuttle bus service, on-site gym and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will - Be aligned to one or more of Sky's business areas the A2R Financial Analyst's responsibilities can include: - Ensure the accurate posting of accounting entries for transaction types such as the fixed asset process, intercompany accounting as well as period close, financial and external reporting - Manage, reviewing and approving controls in line with internal and external requirements - Manage, encouraging and motivating a team of Accounts Assistants - Take responsibility for maintaining the end to end process ownership for the process - Embed and promote the culture of continuous improvement, lead initiatives associated with end to end accounts payable process You'll have - Fully certified accounting qualification (CA, ACA, CIMA, ACCA or equivalent) essential - Demonstrable knowledge of IFRS principles, guidelines and requirements - Proficient in Microsoft Office (particularly Excel) - Italian language skills preferable - Previous experience of working within a Shared Service environment - Team management experience - Knowledge of ERP, ideally SAP So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. A job you love to talk about
SKY London, UK
21/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Media Team. The Perks As part of the Sky family, you'll enjoy either: Sky Q (requires a one-off installation payment) or a NOW TV premium package, as well as a generous pension and private health care. You'll also have access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: The role is responsible for supporting the media communications planning process, ensuring campaigns deliver to briefs, core business and consumer KPIs are achieved, to deadlines and on budget. It is also responsible for monitoring the overall media budget across brand and trading channels as well as competitive insight. - Support the media planning process and any projects defined by the Senior Media Manager. - Lead media budget reporting and monitoring, by being in charge of reviewing block plans and input of data into Bright Analytics. - Be responsible for improving NOW TV competitive intel- working with the media agency and Nielsen to interrogate competitive spend and trends, as well as surfacing breaking campaigns and monitoring their spend. - Develop strong relationships with NOW TV's external agencies including our media planning, buying and creative agencies. - Act as point person and become the specialist for any media planning and strategy enquiries from internal teams, suggesting new opportunities or ideas and ensure that the latest innovations and opportunities have been considered. - Facilitate and drive forward a media education programme for the department. - Be a key member in team meetings, and help facilitate overall team processes. You'll have: - Have a strong understanding of media across brand and trading channels - Experience executing campaigns across a mix of media channels - Be comfortable with regularly meeting the challenges of tight deadlines and juggling multiple projects - Take responsibility and initiative for actions, projects and timelines - Experience managing media plans- working with the media agency in developing these and ensuring these are kept up to date on an ongoing basis - Experience managing budgets- monitoring spend levels across all channels and reconciling spends So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about №LI-NOWTV
SKY Brae, Shetland ZE2 9SY, UK
21/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This is an exciting opportunity to join our Technology team as a Principal Architect. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our Scotland offices have a subsidised canteen, free shuttle bus service, on-site gym and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: As a Principal Architect, you will be working in a team that have been instrumental in supporting Sky's product and service evolution including the launch of Sky Mobile in the UK; - Influence the evolution of our business strategy and implementation planning, including the evaluation and of potential initiatives and financial justification of these. - Work directly with our business partners, both internal and external. - Engage with different levels of seniority to determine how business strategy translates into solutions to be implemented. - Lead cross-domain and multi-disciplinary architecture engagements. - Chair the Technical Design Authority and identify key design decisions to fulfil the business strategy. By applying your relevant expertise, you will assist commercial, technology and operational teams in ensuring the delivery of the complete scope and business outcome is on time and within the budget. - Work with commercial, legal and procurement to progress agreements with 3rd parties to enable solution ensuring operational perfection and commercial value. - Take the time to keep tabs on technology trends, evolution and innovation ... then you'll get straight back to it; we never stop. - Be motivated by and expected to uphold Sky's culture and company purpose at all times. That includes mentoring and being a role model across the organisation. Furthermore, you will build strong trust relationship with your key partners and teams across the company and its supplier base. You'll have: - We would welcome 10 years' experience in the telecommunications, broadband, satellite and media industries, preferably in Western Europe and/or North America. We would like you to possess a background in either carrier-grade network or large scale software architecture. - A consultative approach to leading partners, business engagements and initiating projects. You will benefit from your intellectual flexibility and pragmatism in finding out the relevance of various aspects of a given multi-domain architecture in order to identify allowable shortcuts and "quick wins". - A working knowledge of industry-specific cross-domain architectures for OSS/BSS and network integration, including automation of business processes and telecommunications industry standards (eTOM, TAM) - Skills at preparing concise technical documents and presentations; understanding your audience is key and your style and content should be appropriate for C-suite engagements through Delivery teams. - Useful, although by no means critical,knowledge of Sky, its products and technology stack underpinning them - A broad knowledge across the technology spectrum so you can converse confidently and challenge when needed - The vision to anticipate problems and issues as well as the creativeness to provide solutions. So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about №LI-Tech
SKY London, UK
21/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. "We're launching our new employer brand and this role will be instrumental in bringing it to life for candidates" - Sophie, Employer Brand Manager The perks Enjoy a generous pension and 25 days paid annual leave. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: Our team positions and promotes Sky as a great place to work and makes sure candidates have an excellent experience. We've made great progress in raising visibility of Sky as an employer, through our high-performing social media channels and recognition in rankings like LinkedIn's Top 25 Companies to work for in the UK. This role will: - Design integrated attraction campaigns for specific business priorities & activate across a range of channels e.g. online, social, website - Act as guardian of our employer brand, ensuring consistent delivery of messages and creative across a matrix structure - Drive our social media strategy to keep Sky at the leading edge across all channels (LinkedIn, Facebook, Twitter, Instagram, Glassdoor, YouTube); which is delivered across a matrix structure - Turn data into insight to tell the story of our employer brand effectiveness and shape future direction - Run projects to optimise candidate experience e.g. careers website development You'll have: - Experience in designing and activating integrated campaigns across multiple channels, working in partnership with a brand agency - Experience in managing partners to consistently uphold our employer brand and secure buy in - Creative and curious in approach; ability to do a lot with a little and find unexplored platforms which could work for Sky - Analytical mind-set, translating data into insight - Strong copywriter and storyteller with excellent attention to detail - Ability to collaborate across a large business to drive priorities and bring a diverse group of people together - A coach, able to develop and get the best from direct and virtual teams So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about №LI-Corporate
SKY London, UK
21/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Planning and Media Team. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: - Review and interpret market and consumer data and research to inform our overall marketing strategy - Develop insights and hypotheses from multiple sources - Work with the wider Planning and Media team and our external agencies (particularly Mediacom) to brief and develop inputs to our strategy - Assist in the evaluation of our plans, building out conclusions and recommendations that can feed into ongoing strategic development - Manage key projects and work collaboratively across the business to address business priorities and opportunities (e.g. driving demand, new proposition development to open up headroom groups) - Provide inputs to Course and Direction and Strategy meetings across the Marketing and Commercial teams - Help to define our Annual and Quarterly Marketing Strategy You'll have: - Commercial and/or Marketing experience - Planning and analysis experience within a data analytics or research environment (agency or client side) - Highly organised individual with a strong eye for detail - Experience in fast moving, dynamic business environment - Comfortable with meeting the challenges of tight deadlines and prioritising workload - Happy to work on own initiative and as part of a team - Presentation skills - Strong interpersonal skills as internal and external relationships are key to the role So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about
SKY Brae, Shetland ZE2 9SY, UK
21/11/2018
Full time
We're part of Europe's leading entertainment company with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen. Our team strives to improve current debt collection and equipment return rates through the identification, implementation and ongoing management of the most appropriate strategies to maximise these returns. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. The perks As a valued employee of Sky, you'll benefit from a free Sky Q premium package (one off payment required for installation), an excellent pension scheme, private health care and a share save scheme. There's a range of other benefits to help you make valuable tax and national insurance savings too. Key responsibilities The purpose of the role is to understand existing processes and identify areas for improvement within the billing and collection department, responsibilities include: - Producing professional and incisive analysis to effectively communicate successes and failures - The ability to discuss those findings with senior stakeholders in a clear and concise manner - Completion of project tracking documents and monthly dashboards with 100% accuracy - Building relationships with internal and external stakeholders (including our external debt panel) - Strong self-management and ownership of personal development Your skills - Strong problem-solving and analytical skills - Experience in process mapping (including planning, identifying and acting on areas for improvement) - Excellent written and verbal communication skills - including proven presentation skills - Experienced in data analysis and manipulation using Excel and other Microsoft tools - Experienced in influencing and managing stakeholders - Self-motivated and a proactive attitude - Experience of working on projects and their structure would be highly advantageous Ready to work in a dynamic environment alongside talented people who take pride in delivering great results? Apply today We are happy to talk flexible working It's our people that make us Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. Believe in better
SKY United Kingdom
21/11/2018
Full time
We're part of Europe's leading entertainment company with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen. "This is an exciting opportunity to join the Sky Business Team and grow our network of pubs offering Sky products." The perks As a valued employee, you'll benefit from a free Sky Q premium package (one off payment required for installation), an excellent pension scheme and private health care. What's more, you'll also have access to over 12,000 LinkedIn Learning courses to support your development. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. Key responsibilities As a field based Business Development Executive (BDE) you will report into a National Sales Manager, growing your own territory by having ownership and being accountable for: - Being the face of Sky's brand - you will be the front line/first contact of our brand to our prospects and customers - Ensuring the quarterly growth targets of your individual territory are met by consistently achieving on new sales expectations - Continually networking and building long lasting collaborative relationships with partner businesses and key stakeholders - Utilising our data and CRM systems to ensure you effectively plan your time and deliver on our monthly and quarterly campaigns Your skills - To make your case, you should show a clear return on investment using effective questioning to truly understand a prospect's business - Being a new business hunter who can sell our products and services into a continually changing, diverse marketplace - You will need to show day to day resilience and the ability to sell an innovative, sought after product into a challenging industry - A willingness to constantly learn and try new ways of working is a requirement to improve both your own and the wider field force's way of selling - You need to be adaptable to and embrace change in a fast paced business - A BDE must be a highly self-motivated individual who is able to thrive in a result driven environment Ready to work in a dynamic environment alongside talented people who take pride in delivering great results? Apply today We're happy to talk flexible working It's our people that make us Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. Believe in better №LI-COO
SKY London, UK
21/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Group Connected Apps team. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: As Analyst, you will work closely with other domain analysts (both Business & Technical), technical leads/architects, and software delivery teams across all of OTT Global TV Platforms & Apps Software Engineering, Group TV and Digital Platforms (TVDP), and the other Technology divisions. - Have investigation skills and understanding/analysing the technical implementation to interpret the incidents and technical debt cards - Work closely on production incidents / issues and make sure all partners are communicated well for resolution of incident. - Be able to understand the incident propose solutions and work with the other analysts in the team to understand the requirements - Have ownership of the requirement analysis process for particular work items taken into the Reliability roadmap from initiation, engagement with partners during this period to ensure implementation and scope are in-line with wider business - Facilitate of workshops with Architects, Product Owners and Developers to ratify the feasibility and desirability of solutions designed across the wider business - Facilitate of estimation sessions with multiple development teams and Product partners to obtain both high-level ROM estimates, as well as committed low-level estimates - Have documentation to track the timeline of deliveries from Reliability to major regular releases. - Understanding of the technical implementation of a particular story and the expected customer experience to be achieved, be able to present the technical details to non-technical audience - Be highly available for ad-hoc questions/queries and support development teams during development cycle You'll have: - Hands on, demonstrable experience of defining and documenting requirements for delivery into Agile teams and translating these into technical solutions - To be able to work under high pressure deadlines for production issues - Knowledge and experience of software development is an added advantage. - Hands on, demonstrable, experience of preparing user stories & accompanying documentation for client application development across Mobile/PC/MAC/Console platforms - Good understanding of the inter-relationships between different technical areas and business areas - Deep understanding and delivery experience of building web & mobile distributed applications, ideally in IT, Media and Telecoms industries - Good written and verbal communication skills. Adept at translating complex technical concepts into meaningful recommendations. So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about №LI-Tech
SKY London, UK
20/11/2018
Full time
We're part of Europe's leading entertainment with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen. This is an exciting opportunity to join our team. "This is a very exciting time to join our team as we embark on a new chapter. We're putting our learners at the heart of everything we do through our new curriculums and digital first strategy - we've so much going on and lots of exciting projects to get involved with" - Gail McKenna, Director of The perks As a valued employee, you'll benefit from a free Sky Q premium package (one off payment required for installation), an excellent pension scheme and private health care. What's more, you'll also have access to over 12,000 LinkedIn Learning courses to support your development. As if that's not enough, some of our offices offer a variety of other perks including subsidised canteen, free shuttle bus service, on-site gym and much more to make your experience with us even more enjoyable. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. Your key responsibilities As a Digital Learning Designer, you will create innovative and engaging content for digital learning experiences that have maximum impact on business performance. The Digital Learning Designer will be expected to: - Own the entire digital learning development lifecycle, including TNA, storyboarding, creative design and digital learning copywriting. - Translate business requirements into best in class learning experiences. Create infographics, videos, audio, interactive simulation, creative text and/or animation. - Deliver content in line with Sky's brand identity, values and tone of voice with an excellent eye for detail and strong typography and layout skills across learning platforms. - Demonstrate a good knowledge of learning principles and theories with the ability to apply these practically. Apply instructional design theory to create storyboards, scripts and learning content. - Liaise with the business and stakeholders to develop an ongoing content design strategy, ensure learner engagement and determine the key information needed. - Demonstrate adaptability to changing priorities and strong problem-solving capabilities. Work with stakeholders to understand their requirements in face of unexpected and urgent business needs. - Translate business requirements into best in class digital learning experiences. - Oversee content management project plans with defined quality control at each stage and measurable insights to help drive continuous performance improvement. Monitor the quality of developed content and participate in peer-to-peer reviews. - Provide regular updates and reports to stakeholders and project managers ensuring delivery of quality learning products on time and in budget. - Evaluate existing curriculum materials and where relevant convert them to digital content in line with best practice methodologies or provide new content. Your skills - Experience of Digital Learning Design with an ability to create infographics, videos, audio, interactive simulation, creative text design or animation. - Ability to interpret briefs and produce storyboards. - Expert with learning content creation tools (such as Adobe Creative Cloud, Adobe Captivate, Articulate Storyline, etc.) and can deliver at pace. - Expert with Graphic/Web Design tools (such as Sketch, Photoshop, InDesign, Illustrator, etc.). - Experience working across functions, (i.e. with copywriters to ensure the visual elements complement the words). - Extensive creative skills, with strong experience of designing for tone of voice/brand presence. - Proficiency in Microsoft Office Suite. Ready to work in a dynamic environment alongside talented people who take pride in delivering great results? Apply today. We're happy to talk flexible working. It's our people that make us Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. Believe in better
SKY London, UK
20/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Fitness Centre. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: As a Senior Fitness & Lifestyle Advisor, you will oversee the safe and effective running of the fitness centre, predominantly supervising the fitness team and helping members get the most from their gym experience all in line with our work life better ethos. - Actively monitor the gym floor, ensure all checks are completed by relevant team members and any issues logged with relevant suppliers - Work with the fitness team to provide five star welcome tours and personal programming. - Ensure each team member is working efficiently and help him or her to develop the skills they desire. - Ensure that the procedures for referring individuals are always correctly followed without exception. - Ensure exceptionally high levels of cleanliness within the centre. - Ensure the safety and control of all members within the centre by ensuring all relevant rules and regulations applicable to the centre's operation are enforced. - Support the manager with any admin duties as required - gym promotions, studio co-ordination, membership enquiries and other wellness related events. - Assist the Manager in the day-to-day safe and effective operation of the centre and assume responsibility of the facility when you are the only supervisor. You'll have: - A level 3 fitness instructor qualification (e.g. Premier /Lifetime Diploma). - Competent IT skills (Basic MS Word/ Excel). - Excellent written and oral communication skills. - Ability to instruct a variety of studio classes. - To able to perform fitness assessments/ adhere to strict company protocols - Strong fitness background with at least one-year supervisor experience. Experience working in a corporate/commercial Fitness environment - Educated to GCSE standard (minimum English and Maths). - Strong drive and passion for all aspects of fitness and wellbeing. So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about №LI-COO
SKY Livingston, UK
20/11/2018
Full time
We're part of Europe's leading entertainment company with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen. Our experts working in Data Technology and..... click apply for full job details
SKY Brae, Shetland ZE2 9SY, UK
20/11/2018
Full time
We're part of Europe's leading entertainment company with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen. We have an exciting new opportunity for an experienced PA to join the team to provide support to the 4 Heads of Sales Operations. You will join a dynamic, cohesive team who have the same goal in mind, to offer 'best service in the country'. The perks As a valued employee, you'll benefit from a free Sky Q premium package (one off payment required for installation), an excellent pension scheme and private health care. What's more, you'll also have access to over 12,000 LinkedIn Learning courses to support your development. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. Your key responsibilities - Act as first point of contact for Heads Of and their wider teams, plus internal and external contacts (via telephone, e-mail) - Meet and manage visitors at Sky offices, ensuring best impression and positive image presented - Assisting the Heads Of in preparing presentation decks for the immediate leadership team - Constructing meeting agenda aligned to business goals and prioritisation in addition to support the facilitation of Senior Leadership Team offsite meetings - Synchronising department related meetings, internally and off-site, including arranging any hospitality - Preparing agendas for team meetings, plus meeting minutes and managing action items - Assisting the Heads Of in managing completion of business actions within the team - Planning, organising and managing outlook calendar/diary - Setting up conference and video calls, local and internationally - Coordinating UK wide travel; assisting with travel arrangements, accommodation and other bookings, managing changes at short notice - Managing and reconciling expense reports and purchase requisitions - Monitoring of absence, holidays & IT requests - Ensure all internal email lists, organisational charts and other administrative systems are maintained and current - Support new joiners to the team, aiding in acclimatising to their new environment - Proactively build great relationships across Sky - Exercise absolute discretion and confidentiality always Your skills - Excellent PowerPoint skills - Excellent people skills - requiring demonstrated poise, tact and diplomacy - Excellent communication skills - both written and verbal with the ability to interact with people of all levels within the organisation and externally - Excellent organisational skills and multi-tasking ability - Ability to work on own initiative as well as part of a team - Ability to handle confidential information and issues effectively and without breach of confidentiality - Be committed to providing high levels of service to both internal and external contacts - Professional, confident, enthusiastic team player with a high level of flexibility and a "can do" attitude - Expert at key applications within Microsoft Office Suite (Word, Excel, Outlook) - Experience working within a large complex business as a personal assistant/team administrator Ready to work in a dynamic environment alongside talented people who take pride in delivering great results? Apply today We're happy to talk flexible working It's our people that make us Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. Believe in better
SKY London, UK
20/11/2018
Full time
Reference V00214 Programme Work experience Department Marketing Location Osterley Description Making sure that people know about Sky's amazing products and services is the job of our Marketing team, and to be able to do that effectively they are experts in everything Sky, and they know everything about our customers. About the programme Making sure that people know about Sky's amazing products and services is the job of our Marketing team, and to be able to do that effectively not only are they experts in Sky, they know everything about our customers too. If you'd like to find out more about Marketing and the roles available within the sector, then why not come and join us for work experience? We've got places for people aged 17 and over, across a wide range of teams - everything from our social media, research and planning teams through to the teams who work on specific products such as box sets or movies. At Sky, Marketing is made up of a number of areas. Product Management delivers the latest cutting-edge products and services that keep Sky ahead of the competition, whether that's TV, broadband, mobile or other services. Brand Marketing keeps the public aware of Sky's products and services- whether it's the latest innovations in TV technology such as Sky Q, the next generation box, new shows, including Sky Original productions, or even products like NOW TV; Trading deals directly with our customers, either through online or direct marketing channels in order to win new business and keep the customers we have; we also have a big research team which provides the data, analysis and insight that highlights marketing opportunities and drives our overall strategy. Your key responsibilities As part of work experience at Sky, you will be placed into one of these teams meaning that you will get the chance to develop some specific skills. You'll also get the opportunity to gain insight into other areas through short introductions. Your skills If you're interested in coming to find out more, then complete the application form. We'd like to see your CV and to know why you're keen to come in to the Marketing team at Sky. All our opportunities are unwaged but we pay £15 a day expenses which you can claim after you've completed your week. If you've got any questions then get in touch either at Open Date 15/11/2018 Closing Date 16/12/2018
SKY London, UK
20/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Mobile Brand Marketing Team. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: - Constantly pushing creative & media boundaries to drive effectiveness and help to drive creative excellence in creative ideas and media strategy through ATL campaigns and partnerships - Work with the team to develop clear, concise, inspiring briefs - Inspiring our agencies to innovate and deliver outstanding work, enabling them to work together in a collaborative way - Build strong and trusted relationships with multiple agencies across branding, media and communications - Integration with other routes to market during campaign development (i.e. acquisition trading, customer trading, online, internal comms, PR etc.) - Deliver absolute consistency in tone of voice, visual treatment & brand assets - Input into the development, application and commissioning of insight to build successful strategies, support our hypotheses and improve our communications over time by applying learning's - Have a strong relationship with our insights team allowing you to be owner of key insight within the team using strategic rational to back up day to day decisions and lead campaign measurement recommendations You'll have: - To be successful in this role you must have demonstrable experience within brand marketing or ATL advertising delivering successful, high impact integrated campaigns - Demonstrable experience working within a high-pressured environment. - Knows a good creative idea when they see it - Tireless and results driven mentality, able to continually critique and optimise performance. - Confident communicator and presenter - Ability to manage multiple projects at one time - You will be highly collaborative in approach with others across the business and external partners - You must be open to flexing acoss our other exciting products at Sky e.g Broadband So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about
SKY London, UK
20/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Digital team. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: As a Conversational Analyst you will be focused on training the chatbot using real customer utterances to give it the best chance of narrowing down the problem and providing the correct next action. Using a conversational interface, you will feed in example utterances to increase the likelihood of the chatbot understanding customers correctly the first time. - Ownership of training across E2E conversation workspaces by updating existing conversational training based on performance with real users - Be adapting training based on business needs - Drive to improve the customer experience for chatbot solutions by suggesting improvements to the training that will improve the customer experience - Be responding to incorrectly handled conversations through training refinement - Be training the chatbot to ever improve confidence in understanding and handle new use cases by introducing new customer utterances based on actual customer behaviour - Be running blind tests to ensure that new training doesn't have a detrimental impact on existing content - Use the Confusion Matrix to identify areas of focus You'll have: - To be comfortable and quick in learning how to use new computer programmes - Excellent communications skills, both oral and written - To builds strong relationships with operational teams in Customer Service Group and Sales - To work well with internal team including Product Owner and Bot Supervisor - Experience using Conversational/Training systems for chatbots - Experience using Confusion Matrixes to identity areas of focus - An understanding of Customer Service in Media/Telecoms business So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about №LI-COO
SKY London, UK
20/11/2018
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. Recruitment is an incredibly important area for Sky and we have big plans to transform our approach in both hiring customer facing roles and the way we engage people on a temporary basis as well as rolling out our new employer brand and the continued evolution of the core recruitment service. As Director of Recruitment you will partner with business leaders to drive and own the recruitment strategy and lead the Sky recruitment team and our strategic partners to ensure we provide a great hiring experience for managers and candidates, attracting the very best talent in the market. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram. You will: - Continually review recruitment to ensure that the service provision meets the needs of the business - Deliver and lead the Recruitment operating model led by a small strategically focused Sky team supported by our outsourced delivery partner across Volume, Non-Volume and Temporary recruitment. - Build and deliver a clear talent attraction strategy and create a plan that ensures Sky is continually at the forefront of the market, ensuring we attract the very best talent and supports the delivery of our 10,000 hires across Sky UK and Ireland. - Manage the strategic relationship of our outsourced partners (Manpower, Experis, RTM) and use Insight led prioritisation, ensure there is ongoing continuous improvement and innovation so recruitment at Sky is always the best it can be - Drive International Mobility in the short term and build a plan to reflect future talent needs for the business. - Provide the very best candidate experience, creating a cohort of candidate brand ambassadors regardless of whether they are successfully appointed or not. - Provide leadership to the Sky Recruitment and Partner teams by creating a clear strategy and direction for the team and give them the freedom to deliver their plans to the business. You'll have: - Recognised expertise in Senior and Exec direct sourcing and hiring - Experience in the management of large-scale, multi-disciplined recruitment operations - Successfully defined, designed & delivered recruitment strategies and plans at pace by creating & matrix-managing virtual teams. - Demonstrable success in influencing senior stakeholders utilising a range of influencing styles, insight & expertise. - Ability to build relationships with Exec and Senior leaders to ensure clear understanding of our approach and to drive a clear understanding where business prioritisation is required. - Ability to multi task and make things happen. Ability to cut through the blockers while at the same time building robust and future proof processes. - Managed partners/delivering through outsource delivery model - Commercial experience in managing multimillion pound contracts and budgets and in building cases for change - Experience in developing people and broad management skills. So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about №LI-Corporate
SKY United Kingdom
20/11/2018
Full time
Retail Sales Advisor Full time vacancies now being recruited in Basingstoke (Festival Place Shopping Centre, RG21 7LT) 40 hours per week working 5 days from 7 £24,500 basic salary, up to £35,000 a year Uncapped commission, free Sky products + benefits We're Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Join us as a Retail Sales Advisor and you'll enjoy the freedom and support you need to make an impact: making fans of the products you love, hitting targets and delivering cracking customer service. Expect industry-leading rewards. Plus, experiences you'll only find at Sky. What you'll do No doors. No barriers. Being on retail stands lets you build relationships. Chat to customers. Recommend solutions. Join an upbeat and supportive environment, and sell industry-leading products that people are itching to buy. How you'll do it Sales experience isn't essential. We're more interested in your brilliant listening skills. Your dedication to meeting shared targets. Your infectious enthusiasm. We achieve more together. And by helping each other, we serve our customers better. Once you start You'll spend your first few weeks learning the ropes during our detailed induction training. After that, you'll start applying what you've learnt to conversations with customers. We'll be there to guide you, as well as provide plenty of development opportunities. What you'll get We want you to feel as confident as possible when talking about our products, so you'll get free Sky Q, phone and broadband. You'll also enjoy 28 days' annual leave (inclusive of bank holidays), private health and dental care, and a range of high street discounts. We're big on flexible working, and we also offer reduced hours to those with family commitments. So, what are you waiting for? Apply now for a chance to craft your own career path and be brilliant. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. A job you love to talk about
SKY Milton Keynes, UK
19/11/2018
Full time
Retail Team Leader - Milton Keynes Up to £35,000 + OTE What will I be doing? In your new role as a Team Leader, you'll be deployed in one of our busy retail stores, leading and supporting a team of retail store advisors and fostering a team sales approach. You'll also ensure that they're showcasing our superb products in the correct way. You'll be inspiring, coaching, mentoring, and motivating your team, and making sure they have the knowledge and tools they need to give our customers an excellent experience when they buy or upgrade a Sky package. What skills do I need to succeed? We're looking for born leaders who can build successful sales teams filled with team members who want to perform to the best of their ability every day of the week. You'll be used to coaching staff and improving performance, as well as giving sales tips and training on-the-go. You'll need to be highly organised and flexible too, spending time across multiple stores and teams in some cases. Will I get help and support? This one is a no-brainer for us. We invest in every member of staff in our business to ensure that they can excel in their roles and you'll spend your first few weeks being inducted, with a comprehensive training programme that will give you the tools to succeed in your new role. We'll also keep giving you plenty of training that will open doors to new development and growth opportunities. What about the perks? You'll get 28 days of annual leave (inclusive of bank holidays), private health and dental care, and loads of great high street discounts. You'll also receive free Sky Q, phone and broadband at home, so you'll be able to tell your customers just how exciting Sky products actually are! Interested? If this role sounds like it'll provide the challenge you're looking for, then click apply to start your journey with Sky. We're part of Europe's leading entertainment group, with over 23 million customers across seven countries, and we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. Believe in better