ALTRO

ALTRO Letchworth Garden City, UK
10/12/2018
Altro are a leading British manufacturer and supplier, based in Letchworth . We have been going strong since 1919 and know that we can only grow further with great people on board, helping us shape our future. Voted one of the Sunday Times 100 Best Companies to Work For, for 11 years! Our purpose is to transform spaces to enhance people's emotional and physical wellbeing. Family owned and run, we share family values; we care about you, each other and what we do. Altro have a very exciting opportunity for a Laboratory Technician to join our friendly Technical team based here in Letchworth Garden City . The position will working full time Monday - Friday on a permanent basis. Key responsibility areas: To assist with the design and development of new products for Altro Floors from concept to manufacture in accordance with an agreed product brief and time scale. To carry out laboratory testing of Altro products to ensure compliance with appropriate UK and International standards. To screen new raw materials and assist in the development of new and revised formulations. To be successful you will need to have the following experience and personal characteristics: Minimum HND or A Level in chemistry or physical science Some experience, preferably in a materials or chemistry laboratory would be an advantage. Problem solving ability Creative/Innovative Excellent communicator Ability to work alone and use initiative If you would describe yourself as self-motivated and enthusiastic, then we would love to hear from you!
ALTRO Letchworth Garden City, UK
07/12/2018
Have you got previous experience in IT Technical Support ? Do you have excellent communication skills and the ability to manage any given task? If your answer is YES , then Altro may have the opportunity you have been waiting for… Altro are a leading British manufacturer and supplier, based in Letchworth. We're globally big in premium flooring and wall cladding systems for construction and transport. Our purpose is to transform spaces to enhance people's emotional and physical wellbeing. Family owned and run, we share family values; we care about you, each other and what we do. Voted one of the Sunday Times 100 Best Companies to Work For, for 11 years ! We are currently recruiting for a Technical Analyst to join our friendly in house Computer Services team here in Letchworth Garden City . As a Technical Analyst , your main responsibilities will include: Responsible for providing 1st , 2nd and 3rd line support to all users and resolving 80% at first instance, the remaining issues being vectored to appropriate resource and tracked to completion Documenting all procedures that are used and maintaining drawing sets that reflect the infrastructure of cabling, fibre and telephony on all sites Responsible for Altro Group device build technologies and standards including the configuration and use of MDT. Responsible for all MFD devices across the business Providing back up network support and configuration to the Network and Security Lead to assist with day to day tasks including but not limited to cabinet patching, switch configuration and WiFi Identifying patterns of consistent call issues and pass through to colleagues Assisting in the starters and leavers procedure with other analysts Supporting users at their desk where appropriate or via tools such as Dameware, Goto Assist etc To be successful you will need to have the following experience and personal characteristics: Experience of providing 1st , 2nd and 3rd line support to customers or colleagues Previous experience of working in a networked computer environment Proven knowledge of PC hardware, software and networks and telephony Must be self-motivated with the ability to efficiently organise multiple concurrent tasks Accurate and diligent in all areas of work Excellent verbal communication and customer service skills If you have the relevant experience and you would describe yourself as a team player, then we would love to hear from you!