Apache Associates Northampton, UK
Account Manager - SaaS - Software Solutions Sales experience - Northampton/Home working Our international ERP solutions client is looking for an experienced Account Manager to join their expanding team, the company is based in Northampton but the role is home based. The Account Manager promotes and sells products, services or solutions directly to new and existing customers with large, complex businesses. The Strategic Account Manager works on issues where analysis of customer situations requires an in-depth knowledge of industry, business, products or services. Recognized as an accomplished sales professional in all areas, the Strategic Account Manager is responsible for highly complex territories, accounts, products or services. Duties and responsibilities: Builds effective long-term relationships/high level of customer delight - with key senior-level decision makers and influencers Navigates highly matrixed organizations to identify opportunities and understand their purchasing and decision making processes. Drives strategic account plans for large/complex customers to grow revenue by maximizing cross-sell, upsell and renewal opportunities Proposes multi-product solutions for complex customer/prospect challenges Puts strategies and actions in place to address complex challenges. Focuses on objectives and priorities of both the customer and Client. Works on issues where analysis of customer/prospect situations requires an in- depth industry/business/product/or services knowledge Manages a revenue and bookings quota and participates in frequent forecast reviews of assigned territory. Maintains accurate and timely opportunity, customer & contact data Facilitates internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate team members to add value to account Manages customers/prospects through the buying process through industry, business and product knowledge It is expected that you will have at least 5 years experience working as an Account Manager within the software solutions industry (SaaS) with a solid sales background of between 5 to 10 years. Due to the volume of applications we can only respond to candidates matching the above criteria.