Affinity Water, it flows through our name and everything we do. Everyday we supply millions of litres of safe, high quality drinking water to our customers. We are the largest water-only supplier in the UK, with a vision to become the leading community focused water company. We only recruit the best, and we are committed to helping you achieve your career goals and becoming even better than you are today. Are you a positive, happy, friendly yet hardworking individual who's looking for an exciting move? Would you like to join a company who look after their staff and successfully make it a fun-loving environment? We are looking for a new General Ledger Accountant to join us on a 12 month Fixed Term Contract to provide accurate and timely reporting and analysis. You will be carrying out a range of activities including journal processing, account reconciliaitions and preperation of VAT returns. As an integral part of the team, we're looking for someone with an enthusiasm to be apart of a great team, helping to change and implement new processes. To be successful you will ideally: Part Qualified - but have an Accounts background Ideally AAT Qualified Experience in General Ledger - be able to work on all balance sheet accounts, journal processing. Ideally but not essential to have previous General Ledger experience Be able to understand and apply basic accounting principles to the role. Understand and apply basic Regulatory principles. Understand key covenants and the reasons for them - could you apply basic principles? Understand and apply basic Company Policy principles. Be comfortable updating and refreshing Microsoft Office documents. Ideally be able to write basic formula tailored to the specific functionality of individual applications If you are still reading this and thinking, I can do this! Or are looking to gain more experience within a fantastic company over the next 12 months, then please do not delay applying! - If you're keen to understand more about the role, please click on the Job Specification.
10/12/2018
Full time
Affinity Water, it flows through our name and everything we do. Everyday we supply millions of litres of safe, high quality drinking water to our customers. We are the largest water-only supplier in the UK, with a vision to become the leading community focused water company. We only recruit the best, and we are committed to helping you achieve your career goals and becoming even better than you are today. Are you a positive, happy, friendly yet hardworking individual who's looking for an exciting move? Would you like to join a company who look after their staff and successfully make it a fun-loving environment? We are looking for a new General Ledger Accountant to join us on a 12 month Fixed Term Contract to provide accurate and timely reporting and analysis. You will be carrying out a range of activities including journal processing, account reconciliaitions and preperation of VAT returns. As an integral part of the team, we're looking for someone with an enthusiasm to be apart of a great team, helping to change and implement new processes. To be successful you will ideally: Part Qualified - but have an Accounts background Ideally AAT Qualified Experience in General Ledger - be able to work on all balance sheet accounts, journal processing. Ideally but not essential to have previous General Ledger experience Be able to understand and apply basic accounting principles to the role. Understand and apply basic Regulatory principles. Understand key covenants and the reasons for them - could you apply basic principles? Understand and apply basic Company Policy principles. Be comfortable updating and refreshing Microsoft Office documents. Ideally be able to write basic formula tailored to the specific functionality of individual applications If you are still reading this and thinking, I can do this! Or are looking to gain more experience within a fantastic company over the next 12 months, then please do not delay applying! - If you're keen to understand more about the role, please click on the Job Specification.
Affinity Water, it flows through our name and everything we do. Everyday we supply millions of litres of safe, high quality drinking water to our customers. We are largest water-only supplier in the UK, with a vision to become the leading community focussed water company. We only recruit the best, and we are committed to helping you achieve your career goals and become even better than you are today. The Service Operations Manager (SOM) is responsible for coordinating the efforts of the Service Operations team including the Service Desk function and IT Service Management team, including owning, managing, developing and improving our ITSM process and system capability ensuring fit for purpose best practice across the design, operation and transition ITILv3 lifecycles. The SOM role includes direct people management of all Service Desk and Service Management resources including managing quality, hiring and training employees, managing and developing existing processes and analyzing their effectiveness whilst creating strategies to improve productivity and efficiency. The role provides support to the IT Service Manager, assisting with the development of strong engagement across all Affinity Water directorates. Providing reassurance when things go wrong and developing the service to align more closely with the demands of end users and working across all teams in IT to ensure we have put in place the operational process capabilities as new solutions are transitioned into service. You will need to be a brilliant communicator and be able to deal with technical stakeholders across the IT organization. This is a senior leadership role targeted on delivering challenging operational outcomes for the business. To join the team make sure you highlight all your skills and experience in your CV! REALISE YOUR POTENTIAL, ONE DROP AT A TIME. APPLY NOW
10/12/2018
Full time
Affinity Water, it flows through our name and everything we do. Everyday we supply millions of litres of safe, high quality drinking water to our customers. We are largest water-only supplier in the UK, with a vision to become the leading community focussed water company. We only recruit the best, and we are committed to helping you achieve your career goals and become even better than you are today. The Service Operations Manager (SOM) is responsible for coordinating the efforts of the Service Operations team including the Service Desk function and IT Service Management team, including owning, managing, developing and improving our ITSM process and system capability ensuring fit for purpose best practice across the design, operation and transition ITILv3 lifecycles. The SOM role includes direct people management of all Service Desk and Service Management resources including managing quality, hiring and training employees, managing and developing existing processes and analyzing their effectiveness whilst creating strategies to improve productivity and efficiency. The role provides support to the IT Service Manager, assisting with the development of strong engagement across all Affinity Water directorates. Providing reassurance when things go wrong and developing the service to align more closely with the demands of end users and working across all teams in IT to ensure we have put in place the operational process capabilities as new solutions are transitioned into service. You will need to be a brilliant communicator and be able to deal with technical stakeholders across the IT organization. This is a senior leadership role targeted on delivering challenging operational outcomes for the business. To join the team make sure you highlight all your skills and experience in your CV! REALISE YOUR POTENTIAL, ONE DROP AT A TIME. APPLY NOW
Affinity Water; it flows through our name and everything we do. Every day we supply millions of litres of safe, high quality drinking water to our customers. We are the largest water-only supplier in the UK, with a vision to become the leading community focussed water company. We only recruit the best, and we are committed to helping you achieve your career goals and become even better than you are today. Our team in the WSP are looking for an enthusiastic, hardworking indiviudal to be apart of an exciting 7 year programme where your role will be to support customers who are having a meter installed as part of our Water Savings Programme (a 7 year programme which will increase our metered customer base to 90%). You will provide an excellent customer experience. Key responsibilities in the role are: To handle inbound queries received into the WSP Contact Centre by telephone Manage customer complaints to resolution Update customers account records Discuss water bills with customers, give advice on usage, cost etc Back office administration using IT systems (In-house and external software) Book appointments for meter fits Liaise with other teams (in-house / stakeholders & contractors) to ensure appointment targets are kept Support the team in achieving high CSAT ratings through delivering excellent customer service Support the team leader in the implementation of service improvement initiatives Please apply now!
07/12/2018
Full time
Affinity Water; it flows through our name and everything we do. Every day we supply millions of litres of safe, high quality drinking water to our customers. We are the largest water-only supplier in the UK, with a vision to become the leading community focussed water company. We only recruit the best, and we are committed to helping you achieve your career goals and become even better than you are today. Our team in the WSP are looking for an enthusiastic, hardworking indiviudal to be apart of an exciting 7 year programme where your role will be to support customers who are having a meter installed as part of our Water Savings Programme (a 7 year programme which will increase our metered customer base to 90%). You will provide an excellent customer experience. Key responsibilities in the role are: To handle inbound queries received into the WSP Contact Centre by telephone Manage customer complaints to resolution Update customers account records Discuss water bills with customers, give advice on usage, cost etc Back office administration using IT systems (In-house and external software) Book appointments for meter fits Liaise with other teams (in-house / stakeholders & contractors) to ensure appointment targets are kept Support the team in achieving high CSAT ratings through delivering excellent customer service Support the team leader in the implementation of service improvement initiatives Please apply now!
Affinity Water; it flows through our name and everything we do. Every day we supply millions of litres of safe, high quality drinking water to our customers. We are the largest water-only supplier in the UK, with a vision to become the leading community focussed water company. We only recruit the best, and we are committed to helping you achieve your career goals and become even better than you are today. We are seeking a Production technician to join our multi-functional team working mainly on one of our key treatment plants supplying the Wey community and critical businesses such as South East Water, Heathrow and Ascot as well as all of our river-derived water works and outstations. You will be responsible for proactively maintaining and repairing equipment at our treatment plants, pumping stations and storage sites. In doing this you will meet company requirements, minimising equipment down time to ensure H&S and water treatment standards are met. You will be actively involved in capital scheme implementation and process improvement. You will work closely with operational staff and other teams to ensure the plants are running reliably and efficiently. The ideal candidate must have completed a relevant electrical/mechanical apprenticeship or hold equivalent recognised qualifications, and have an ICA expertise, with experience in working in the water or a similar process industry. You will be IT literate, analytical, inquisitive and be able to carry out fault finding; enjoy being part of a community as well as working independently and also participate in a 24 hour standby covering all of our sites, currently in a 1 week in 5 rota. A full driving licence is also required. The job also offers variety, responsibility, the chance to improve your skills with the support of Affinity Water. REALISE YOUR POTENTIAL, ONE DROP AT A TIME. APPLY NOW
07/12/2018
Full time
Affinity Water; it flows through our name and everything we do. Every day we supply millions of litres of safe, high quality drinking water to our customers. We are the largest water-only supplier in the UK, with a vision to become the leading community focussed water company. We only recruit the best, and we are committed to helping you achieve your career goals and become even better than you are today. We are seeking a Production technician to join our multi-functional team working mainly on one of our key treatment plants supplying the Wey community and critical businesses such as South East Water, Heathrow and Ascot as well as all of our river-derived water works and outstations. You will be responsible for proactively maintaining and repairing equipment at our treatment plants, pumping stations and storage sites. In doing this you will meet company requirements, minimising equipment down time to ensure H&S and water treatment standards are met. You will be actively involved in capital scheme implementation and process improvement. You will work closely with operational staff and other teams to ensure the plants are running reliably and efficiently. The ideal candidate must have completed a relevant electrical/mechanical apprenticeship or hold equivalent recognised qualifications, and have an ICA expertise, with experience in working in the water or a similar process industry. You will be IT literate, analytical, inquisitive and be able to carry out fault finding; enjoy being part of a community as well as working independently and also participate in a 24 hour standby covering all of our sites, currently in a 1 week in 5 rota. A full driving licence is also required. The job also offers variety, responsibility, the chance to improve your skills with the support of Affinity Water. REALISE YOUR POTENTIAL, ONE DROP AT A TIME. APPLY NOW
Affinity Water, it flows through our name and everything we do. Every day we supply millions of litres of safe, high quality drinking water to our customers. We are the largest water-only supplier in the UK, with a vision to become the leading community focused water company. We only recruit the best, and we are committed to helping you achieve your career goals and become even better than you are today. This is an exciting time to join Affinity Water as we embrace a change in how we use digital to help us to achieve our vision of being the leading community focussed water company. As a digital customer experience lead, you will play a vital part in the team looking at how we can make effective improvements on our current digital experience across all channels. Y ou will have ideally had exposure to working on larg e branding projects and have project / digital initiatives to drive and be a part of our digital transformation. You will be helping us improve our digital capabilities and promote digital uptake via analysis. You will also be responsible for deliveri ng significant business change and improving customer satisfa ction. To be a part of this exciting digital transformation you will: Essential Qualities Passionate about finding a customer improvement opportunity and seeing it through Have a comprehensive understanding of digital platforms, UI and UX best practice Knowledgeable of brand strategy and marketing. You will have had experience working as part of, or closely with the branding and marketing functions Able to work confidently with data to discern key insights At least four years' experience in a similar role Forward Thinking Preferable Qualities Experience of working in a continuous improvement / design thinking skills including journey mapping Commercial experience of driving delivery within a Scrum Agile Methodology If this sounds like you and you would like to be a part of an exciting digital tra nsformation and have the initiatives to really drive our customer experience , then we want to hear from you. Affinity Water are renowned for their exceptional customer service and warm , friendly, hardworking whilst fun environment. So, do not miss out on this excellent opportunity and apply now!
07/12/2018
Full time
Affinity Water, it flows through our name and everything we do. Every day we supply millions of litres of safe, high quality drinking water to our customers. We are the largest water-only supplier in the UK, with a vision to become the leading community focused water company. We only recruit the best, and we are committed to helping you achieve your career goals and become even better than you are today. This is an exciting time to join Affinity Water as we embrace a change in how we use digital to help us to achieve our vision of being the leading community focussed water company. As a digital customer experience lead, you will play a vital part in the team looking at how we can make effective improvements on our current digital experience across all channels. Y ou will have ideally had exposure to working on larg e branding projects and have project / digital initiatives to drive and be a part of our digital transformation. You will be helping us improve our digital capabilities and promote digital uptake via analysis. You will also be responsible for deliveri ng significant business change and improving customer satisfa ction. To be a part of this exciting digital transformation you will: Essential Qualities Passionate about finding a customer improvement opportunity and seeing it through Have a comprehensive understanding of digital platforms, UI and UX best practice Knowledgeable of brand strategy and marketing. You will have had experience working as part of, or closely with the branding and marketing functions Able to work confidently with data to discern key insights At least four years' experience in a similar role Forward Thinking Preferable Qualities Experience of working in a continuous improvement / design thinking skills including journey mapping Commercial experience of driving delivery within a Scrum Agile Methodology If this sounds like you and you would like to be a part of an exciting digital tra nsformation and have the initiatives to really drive our customer experience , then we want to hear from you. Affinity Water are renowned for their exceptional customer service and warm , friendly, hardworking whilst fun environment. So, do not miss out on this excellent opportunity and apply now!