360 Talent London Southmoor, Abingdon OX13, UK
360 Talent London are a team of Premium and Luxury Retail industry specialists based in London, focused on connecting outstanding talent with leading brands. We are currently recruiting for a Customer Service Advisor for a luxury home, interiors and furniture retailer, for their fast paced call center. This is an outstanding opportunity to work for an exclusive, growing retail brand. You offer: • Handle internal and external customer enquiries and complaints via telephone, fax, letter and e-mail in an efficient and timely manner. • To take full ownership of a customers enquiry and be positive and proactive in finding a solution. • To meet and exceed individual and team targets, KPIs and department objectives. • To maintain our service level agreement for calls, written communication & web queries. • To feedback customer comments and issues and find creative solutions and suggestions to recurring problems We offer: *Salary of up to £19,000 depending on experience *Fantastic bonus *Excellent company benefits *Ongoing development within the company If this position is of interest, please apply now with your updated CV for an immediate interview. Due to a high response, we can only contact short listed candidates that fit the criteria.