ADMINISTRATOR- Supporting the Sales team WATFORD PART TIME – 3 days a week Monday, Wednesday and Fridays 8.30 – 5pm £22,000 annual ( 13,000 pro rata) As the Sales Support Administrator you will deliver a first class service at all times managing relationships with brokers to help acquire and retain existing SME and KAM customers. You will play an active part in monitoring and dealing with tender requests across several SME, KAM and Back Office inboxes, resolve any queries and ensure all data is uploaded accurately for the provision of reports and management of customer information. Duties & Responsibilities: Support back office functioning requirements to support Sales team in working towards achieving SME and KAM targets Actively monitor Prospecting Inboxes and complete system uploads within company SLA Analysis of received tenders checking prospect status and action accordingly Responsible for setting up new business tenders, renewal tenders, first quote for sales reps, and supporting Objections and Go Live rate Ensure third party relationships are maintained and developed where possible to achieve optimum profitability from clients Engage with direct customers and brokers in order to support bringing in and retaining existing business Assist in resolution of any ad hoc team queries and back office responsibilities as instructed to by your manager Receive inbound calls from customers and third parties assisting with questions and queries, throughout the day Liaise with different departments throughout the business regarding the management of customer accounts Ensure all data is accurate and uploaded correctly into systems without impact to overall sales processes ensuring 100%+ of all tenders set up are quotable Liaise with sales reps on tenders to ensure accurate set up of data to sales requirements Complete any reporting required and allocated by your manager To actively improve all current processes and provide innovative solutions Act in accordance with the companies’ risk procedures and guidelines Any other reasonable duties as defined by management Skills & Experience: Exceptional attention to detail Experience in being able to multi task in a fast paced environment Experience working in a numeric/analytical position Excellent administrative, communication and organisation skills Good Excel and Word skills Confident telephone manner Strong team player Experience working towards deadlines and targets Displays high degree of accuracy Educated to GCSE level What do you get in return? Competitive salary and benefits package Career progression opportunities Profit share Enhanced Pension Scheme Enhanced annual leave options Private Medical Insurance Life insurance and Income protection Day off on your birthday Fresh fruit, snacks and breakfast every day Amazing company parties Stunning new office with true community feel Online learning account