Purpose: To work collaboratively as part of a support team to provide efficient and professional end-to-end administration support to a team of recruitment consultants and their clients and candidates. Areas of Responsibility: 1. General Administration Ensure the smooth and efficient operation of the administration area. As well as ad hoc duties, this would include the following: * Provide courteous telephone support and accurate taking of messages on behalf of the whole team. * General update and maintenance of the information kept on the database. * Ensure that high standards are maintained in the reception of all visitors. * Travel reservations and restaurant bookings for consultants. * Processing expense claims for the consultants. 1. Project Manage Assignments General * Preparation and research of client visit packs information to support consultants and candidates. * Assist in the preparation of all documentation associated with winning and delivering business. * Responsible for keeping paper and electronic assignment files up-to-date. * Creating weekly Progress Reports on Assignments and forwarding to clients. Client/Candidate Care * Extensive diary management; booking client and candidate appointments/interviews. * Providing meeting confirmation details and associated information to candidates and clients. * Updating candidates on progress, when required. * Accurately taking feedback from candidates and/or clients, and relaying back, in the absence of the consultants. * Assist in the preparation of Client Shortlist Presentation Packs. 1. Other * Assist with the development of systems, processes and procedures to ensure continued quality service to clients, candidates and contacts. * Ensure knowledge of Strategic Dimensions IT systems and processes enables day to day trouble shooting and support of consultants on small problems, without continual recourse to additional support. * Assist with the co-ordination of promotional events, such as functions, seminars and conferences. * Manage and assist with any ad-hoc projects as required. * Monitoring stationery stocks, including an ample supply of consultant business cards and brochures. * Covering for other Executive Assistants during holidays/sickness