AD Office Support are looking to recruit an IT Asset Management Assistant for their client based in Central Birmingham on a temporary basis for 3 months.
Act as one of the first point of contact for all software licence compliance issues and questions.
Assist with any software and hardware compliance audits.
Ensure Optimum use of all software licences.
Respond to requests from end users, managers, developers, and team members for specific IT Hardware or Software Asset Management information which come in primarily via email or the Remedy Toolset.
Act as one of the approvers for all asset requests as per the defined hardware and software policies, communicating with the wider business as to why business cases are required and have/have not been successful
Assist Service team in handling asset related escalations.
Assist with the Lifecycle planning, process and management in conjunction within allocated budgets, risk and service improvement to shape the hardware and software roadmaps.
To populate and maintain agreed Hardware and Software Asset Management Tools , ensuring the data quality and accuracy of compliance information is maintained to a high level.
Produce and distribute regular software compliance reports to key personnel around the business.
Ensure software and hardware asset MI is available.
To oversee the population and maintenance of accurate hardware asset registers for all offices globally. This is to ensure adherence to budgets and adequate stock management.
Concur assistance - Raising Orders and Processing invoices associated with the orders raised.
Financial management - Generating spend reports
Assisting with Procurement - Obtaining quotes from various suppliers
Assisting with general queries.Requirements
Excellent organisation skills and the ability to manage & prioritise multiple projects at any one time, using appropriate methodologies and tools.
Exceptional attention to detail, with excellent customer service skills.
Ability to engage with individuals at all levels of the business.
Written and verbal communication skills
Excellent Administration skills
Salary: £100 per day