Membership Events Coordinator

  • CV-Library
  • Banbury, Oxfordshire
  • 12/10/2019
Marketing

Job Description

Our client is an established Educational charity seeking a enthusiastic and experienced Customer Service Sales Advisor to join their friendly team. Purpose of the role: The Advisor is responsible for providing thorough and effective customer service, sales and office administration across the full range of work to support the delivery of all activities undertaken by this company. Tasks and Responsibilities: Deliver general administrative support ensuring that all necessary administrative tasks are completed in time and with a high level of accuracy To effectively manage the administration of a range of events, including conferences, regional events and branch meetings, awards dinners and attendance at exhibitions To ensure adequate promotional materials are available e.g. marketing materials & advise on stock quantities To proactively provide customer service and sell membership, events and resources To effectively manage the administration of a range of events, including conferences, regional events and branch meetings, awards dinners and attendance at events/exhibitions Ensure that excellent customer service is delivered at all times and to make continuous customer service improvements when necessary Ensure records of information sent to members and event delegates are kept up-to-date, to provide a seamless response to queries To provide an efficient reception service to any visitors to the office To provide administrative support to meetings as and when required To sell, advise and administer any resource sales ensuring that correct payments are taken promptly, recorded and credited to membership and event records Skills, Knowledge and Experience Required The successful candidate will have good understanding of MS Office, excellent communication skills and previous experience within a customer service administration position

Salary

£18000 - £20000/annum parking, holiday, progression