An amazing new job opportunity has arisen for a motivated Operations Director to work with one of UK's leading health care providers. As the Operations Director you will be providing services in Worcestershire, Gloucestershire and Avon.
Reporting into a Managing Director, you will be accountable for the financial and operational performance of a sub-region of the division covering roughly 12 specialist services across the Worcestershire, Gloucestershire, Avon and Swindon areas. This includes responsibility for leading a management team, the management of quality and care standards, cost control, commissioning, employee engagement and retention initiatives, engaging with a spectrum of stakeholders and ensuring regulatory requirements are satisfied.
As the Operations Director your day to day duties include:
Lead and develop a culture in their region that values the very highest standards of safety, quality and excellent service user care are consistently delivered.
Lead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI’s and KPI’s) to agreed targets for care standards, business planning, financial performance and quality.
Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessary.
Develop and maintain external stakeholder relationships (including Local Authorities and Care Commissioning Groups)
Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usage
An ideal Operation Director must have these skills as they are beneficial for this position:
Significant previous experience of managing large scale, multi-site and/or geographically spread teams with proven leadership of delivering major organisational change programmes
Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment
Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development
Experience of working within a matrix organisation, influencing and directing multiple functions within a business in order to deliver a first class service is essential
While previous health/social care management experience is not essential, a clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital
A full, clean driving licence and access to a vehicle is essential, for which a car allowance will be paid. Please note that the role will involve significant amounts of travel and overnight stays as required.
The successful Operations Director will receive an excellent competitive salary. This exciting position is for 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave plus bank holidays (at commencement of employment)
A group Personal Pension Plan (GPPP)
Private Medical Insurance Scheme
Free meals while on duty
Care first - Employee Assistance Services
Continuous learning and development
Personal health insurance
An employee assistance programme
Reference ID: 3802
To apply for this fantastic job role, please call Sharon Stuart on 01216380567 or send your CV to firstname.lastname@example.org
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