Service Support Administrator

  • CV-Library
  • Crawley, UK

Job Description

Our client is looking for a proactive Service Support Administrator to join their very busy, fast paced team due to expansion. This role is based at their bright, modern offices in Crawley and is an ongoing rolling contract with the organisation, working across Monday - Friday 09:00 - 17:15. This is a fantastic opportunity to utilise your Administrative and organisational skills whilst building a career with a very stable, reputable company who have a strong ethic for looking after their staff and offer great progression, training, development opportunities and benefits. Main duties: Ensuring that day to day service support runs smoothly and effectively in supporting both internal and external customers Call logging and management of the response within agreed customer contract SLA Dispatch Engineers where required Customer management and liaison, resolving queries, complaints Raise and dispatch quotations to customers Updating business software and log customer contact history Maintain regular contact with other departments to update on outstanding issues Action, acknowledge and respond to all emails in the region inbox Ensuring a strong focus on customer satisfaction and that SLAs are met at all timesKey skills required: Strong Administrative experience Ability to multitask and work in an ever changing environment Highly organised Confident phone manner and first class communication skills Strong attention to detail IT literate along with knowledge of in house databaseThis role is expected to receive a high volume of applications so APPLY NOW to avoid disappointment. Why Temp at Huntress? Whether you're looking to the fill the interim period until you find a perfect permanent role or whether you simply love the flexibility of experiencing work in lots of different companies, we have the right temp role for you! Whatever your reason, Temping can be an important career step to take which is why we offer all of our Temporary workers paid holiday, a pension scheme, constant on-hand support during assignments and the opportunity to win a Temp of The Month prize to be recognised for all your hard work and efforts! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK


£10.00 - £12.00/hour + Parking and benefits

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