Senior IT Infrastructure Support Specialist

  • CV-Library
  • HG4, Melmerby, North Yorkshire
  • 14/02/2019

Job Description

Summary * Supporting, maintaining and developing our IT infrastructure * Liaising with third parties engaged in hosting and supporting our systems * Developing our IT systems and processes and positively promoting our IT policies and procedures across the business * Maintaining secure systems in alignment with PCI and GDPR standards * Ensuring that change management processes are followed for system/software changes * Providing advice and support to other IT team members * Supporting IT users Key competencies & skills: * Excellent problem solving, analytical skills and attention to detail. * Ability to analyse IT issues and work under pressure to provide technical solutions. * Excellent knowledge of: Microsoft server and desktop systems; VMWare; VSphere; Cisco firewalls and switches; TCP/IP; switching; routing; smtp; proxy servers; DHCP and DNS; IT hardware; VOIP telephone systems; IT security issues * Demonstrable experience of working in a systems support/development role within an IT function * Project management skills * Ability to liaise and communicate with people at all levels across the business There are also a number of company benefits, including, pension plan, company discount on products and services, cycle to work scheme and BUPA health care, as well as plenty of career progression opportunities