Customer Account Manager

  • Anonymous
  • Cambridge, UK
  • 15/03/2019
Full time Sales Marketing

Job Description

Aspire Cambridge are recruiting for a Customer Account Manager for our client based in Cambridge.

One of East Anglia's oldest and best commercial dry cleaning businesses are looking fir a conscientious Customer Account Manager.

With an expanding number of prestigious customers, they are looking for the successful applicant to manage a portfolio of customer accounts in line with the company objectives, which include:

Supporting both the Commercial Director and Sales & Service Controller in achieving the budgeted sales for the group
Ensure that the contract renewals visiting program has been completed on time, and that SLA's are in place for those customers as determined by spend
Deliver the annual net price increase across he customer portfolio
Improve linen utilisation within customer accounts
Manage Tikos records and ensure there are less than 10 open cases on CRM at all times
Identify, train and transfer customers to our online ordering portal

Essential skills required:

The ability to communicate effectively - verbally, in print and on the phone, at all levels with a customer
Being able to multitask and handle several customer accounts
The ability to manage time and projects effectively
Have knowledge and experience in using Microsoft Office Software
Have extensive knowledge of the company's products and services
Working collaboratively with other key departments within the business

Start: ASAP
Location: Cambridge, Cambridgeshire
Hours: Mon to Fri 8:00 to 16:30
Salary: £29,000 minimum, plus performance related pay and benefits

If you are interested in this position, feel you have the relevant skills and would like to apply please call our team on (phone number removed) or apply online. Whilst we'd love to get back to every applicant, it is not always possible, so if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion.

Aspire Cambridge is acting as an employment agency in regards to this permanent vacancy.

Our Recruitment Consultants offer specialist marketplace expertise in Temporary Staffing Solutions and Permanent Introductions across our seven Specialist Recruitment Divisions; Office Support, Legal & HR - Industrial & Manufacturing - Finance & Accountancy - Hospitality - IT & Engineering - Sales & Marketing - Scientific & Medical. We have an unrivalled knowledge of the jobs marketplace so it's no wonder that we hold an impressive track record of exceeding client and candidate expectations. How do we do it? By "placing people first