Customer Service Coordinator

  • Fawkes & Reece
  • Surrey, UK
  • 16/03/2019
Customer Service

Job Description

My client are a well respected residential developer with a strong market presence who are currently seeking a Customer Service Advisor to join their team to be based at head office in Surrey

In order to continue operating at a 5* builder the I am looking for a candidate with strong communication skills, a good understanding of the New Build business and someone who thrives on being part of a fast-paced environment.

Day to day duties include:
* Answering questions & queries via email
* Liaising with site team so you have a good understanding of the build project
* Updating internal system
* Booking in repairs
* Dealing with complaints
* Escalating complaints to management if need be
* Working against tight deadlines

If you have a least 6 months of experience working within the customer service department of a construction company or housing association please apply below today. Or for more information please contact Zoe Georgiou on

Job Role: Customer Service Coordinator
Location: Surrey