Hotel Receptionist

  • Cordant People
  • Branston, Lincoln LN4, UK
  • 16/04/2019
Admin-Clerical

Job Description

We are looking to recruit a Receptionist to join a front of house reception team. Our client based on the outskirts of Lincoln is looking for a hotel receptionist on a permanent basis.

This is an opportunity for either an experienced receptionist, or for someone with no previous experience who has a genuine desire to work within the hospitality industry and will thrive in an extremely busy and faced-paced environment.

As you will be the first and last contact of our guests, service with a smile and a friendly personality and fantastic customer service skills are essential.

You will be required to work shifts over 7 days so must be available to work weekends and bank holidays. Working hours are 7am - 3pm / 3pm - 11pm.

Duties;

* Ensure bookings for bedrooms and Restaurants are taken in a timely, accurate and professional manner

* Manage all guest queries in a professional and courteous manner

* Ensure all banking and cash handling procedures are followed

* Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out.

* Up-sells whenever possible to increase revenue

* Works with other departments on a regular basis to ensure guest satisfaction

* Is knowledgeable about all areas of the hotel

* Working environment kept clean, tidy and safe at all times in line with Health and Safety legislation.

Benefits;

* Free onsite parking

* Cooked meals included

* 28 days holiday

Please apply with an up to date CV or call us on for more information on this role.

Cordant people are advertising this position as a recruitment agency and are an equal opportunities employer.

CP3

Cordant Group is an equal opportunities employer