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An amazing new job opportunity has arisen for a committed RGN, RMN or RNLD to work in an exceptional nursing home service based in Kingston upon Thames area. As a Nurse you will be working for one of UK's leading health care providers.   This nursing home provides highest standards of residential, nursing and dementia care for elderly residents.   As a Nurse your day to day duties include: Ensure the delivery of quality care by continually assessing our residents needs and wishes Develop, review and update care plans to meet our clients changing physical, social and psychological needs. Communicate professionally and warmly with visitors including family, friends and other external stakeholders. Comply with all legal, regulatory and best practice guidelines. Ensure medicines are appropriately received, stored and administered to our clients. Promote high standards of nursing care for you and your team, by ensuring all staff are supervised appropriately and the shift runs in a smooth efficient manner. Ensure that the team's skill and knowledge levels are able to meet the changing needs of the business.   An ideal Nurse must have these skills and experiences as they are beneficial for this position : A strong knowledge of person-centered care Knowledge of the current care practices laid down by the CQC Able to show a can-do attitude always NMC registered   The successful Nurse will receive an excellent salary up to £16.82 per hour. This exciting position has Full Time and Part Time hours working Night Shifts only. In return for your hard work and commitment you will receive the following generous benefits: Paid annual leave 28 days per year (based on hours / pro rata) inclusive of bank holidays Your NMC & DBS costs paid for by the company Full paid induction programme *Free or subsidised meals Excellent on-going training from day one and throughout your career Continuous training, mandatory and specialised Salary scales and progression with internal promotions available, we are a large organisation! Enhanced pay for working Christmas and Boxing day & Bank Holidays Professional subscriptions reimbursed where essential for role Long service awards Recognition programme Pension scheme Refer a friend bonus scheme (earn up to £1000) Excellent apprenticeship scheme Employee discount scheme Discounted reloadable cards and high street vouchers e-vouchers, access instant savings on your mobile device Holiday discounts & days out with discounts up to 60% Cinema benefits with discounts up to 40% Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal   To be considered for this position you must be qualified as a Nurse either RGN, RMN or RNLD Reference ID: 793 To apply for this fantastic job role, please call Sharon Stuart on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

An exciting job opportunity has arisen for a motivated Clinical Lead to join an Exceptional Nursing Home within the Droitwich area. As a Nurse you will be working for a company, which is rated highly and has an excellent reputation for care in the area. This special nursing home welcomes many varied care needs, including for many mental health difficulties, challenging behaviours and sensory impairments. As a Clinical Lead your day to day duties include: Ensure the delivery of quality care Continually assessing our residents' needs and wishes Developing the service to enhance their quality of life Champion independence and personal choice Developing, reviewing and updating care plans to meet the clients changing physical, social and psychological needs Building the positive reputation of the home and unit Liaise professionally with visitors, including family, friends and other external stakeholders. Ensure compliance with all legal, regulatory and best practice guidelines – risks are proactively managed and issues identified, investigated and resolved. Take an active role in the development of yourself and others – ensure that the team's skill and knowledge levels are able to meet the changing needs of the business.   An ideal Clinical Lead must have these skills as they are beneficial to this position: You will need to have demonstrable experience supporting staff and elderly service users, preferably those with dementia. As well as being clinically responsible for certain operational areas You will also take a significant role in the management of the staff team Issues concerning sickness management, Staff training and development, Coaching and mentoring. You will have an effective way of communicating with your team Above all, act as a champion for the residents and staff   The successful Clinical Lead will receive an excellent annual salary of £35,000 per annum. This exciting position is for 37.5 hours a week on Day Shifts only. In return for your hard work and commitment you will receive the following generous benefits: £1000 for the 1st 3 years of service £350 voucher to help fund modules and training towards CPD Full paid induction programme Excellent rates of pay Paid annual leave – 35 Days per year inclusive of Bank Holidays Discounted Meals while on Shift Refer a friend bonus scheme (earn up to £600) Biannual incentive scheme Pension scheme Excellent development and promotion opportunities Work towards a QCF qualification Overtime Retail discounts and vouchers Holiday discounts Online benefits and cash back rewards Discounts at over 30,000 retail outlets by using vouchers or a reloadable card, childcare vouchers, holiday discounts with UK major tour operators, money off experience days, discounted cinema tickets Employee shares   To be considered for this position you must be a qualified Nurse either RGN, RMN or RNLD Reference ID: 3778 To apply for this fantastic job role, please call Sharon Staurt on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

Customer Service Advisor   Salary £18.5K - £22K + Company Benefits Up to 27 days (plus public holidays) per year Car parking in Central Birmingham location   Are you a Customer Service Advisor looking for a new challenge? As one of the leading providers of single vehicle movements and inspection services in the UK, an exciting opportunity has arisen to join a dynamic operation based in the heart of Central Birmingham. We are in the business of delivering happiness and we need the best people to help us do this. We currently have an opportunity for a Customer Service Advisor to help grow our happy team. The purpose of the position is to be the first line customer support, utilising and maintaining all systems available to support the function in a cost effective and proactive manner, ensuring that we always promote the business in a positive manner, with honesty, integrity and delivering  a high quality of output and operate best practice to deliver excellent customer service and happiness.   Key Responsibilities   Ensure all administration functions are completed as requested and in a timely manner Ensure departmental KPI’s are achieved as a minimum Build relationships with both our client base and internal teams Effective communication with clients of any service any failures and support internal processes Ensure all complaints are responded to within set KPI’s As part of a busy team ensure that the email in box is monitored and actioned as required Update & manage the database Support team Initiatives. Resolve and action any non-conformances Handling and dealing with telephone queries - both internal and external - in a professional manner Carry out any other duties as deemed reasonable     Functional Skills & Attributes   Methodical worker, with excellent attention to detail in highly reactive environment Understanding of the need for discretion in handling sensitive information Demonstrate a high level of customer service skills Good computer skills, including accurate data entry Excellent communication skills, both written and verbal Good computer skills, including accurate data entry an above average excel skills would be an advantage Ability to problem solve The ability to receive, understand, and act upon instructions Basic geographic knowledge of the UK High level of personal and professional commitment     If you would like to discuss the Customer Service Advisor role in more detail, please apply by sending us your CV today!

A fantastic job opportunity has arisen for a committed RGN, RMN or RNLD to join an exceptional care home service based in the Rushden area. As a Nurse you will be working for one of UK's leading health care providers.   This special centre offers a range of short stay, intermediate and respite care services for older people to enable them to return to their own home; await a move to live at a more appropriate community setting or to provide a break for carers.   As a Nurse your day to day duties include: Ensure the delivery of quality care by continually assessing our residents needs and wishes Develop, review and update care plans to meet our clients changing physical, social and psychological needs. Communicate professionally and warmly with visitors including family, friends and other external stakeholders.                Comply with all legal, regulatory and best practice guidelines. Ensure medicines are appropriately received, stored and administered to our clients. Promote high standards of nursing care for you and your team, by ensuring all staff are supervised appropriately and the shift runs in a smooth efficient manner. Ensure that the team's skill and knowledge levels are able to meet the changing needs of the business.   An ideal Nurse must have these skill as they are beneficial for this position: Good Nursing Experience Excellent Clinical Skills Able to write Care Plans Able to show Empathy and warmth Able to carry out general nursing tasks such as Peg feeding, wound care, phlebotomy etc. Able to show a can-do attitude always   The successful Nurse will receive an excellent salary of £16.53 per hour. We currently have vacancies for both days or night shifts available. In return for your hard work and commitment you will receive the following generous benefits: £1000 for the 1st 3 years of service £350 voucher to help fund modules and training towards CPD Full paid induction programme Excellent rates of pay Paid annual leave – 35 Days per year inclusive of Bank Holidays Discounted Meals while on Shift Refer a friend bonus scheme (earn up to £600) Biannual incentive scheme Pension scheme Excellent development and promotion opportunities Work towards a QCF qualification Overtime Retail discounts and vouchers Holiday discounts Online benefits and cash back rewards Discounts at over 30,000 retail outlets by using vouchers or a reloadable card, childcare vouchers, holiday discounts with UK major tour operators, money off experience days, discounted cinema tickets Employee shares   To be considered for this position you must be qualified as a Nurse either RGN, RMN or RNLD Reference ID: 183 To apply for this fantastic job role, please call Sharon Stuart on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

An amazing new job opportunity has arisen for a committed RGN, RMN or RNLD to work in an exceptional nursing home service based in Surrey. As a Nurse you will be working for one of UK's leading health care providers.   This nursing home provides the highest standard of residential and nursing care for elderly residents including trial stays, short stay, convalescent care and long-term care.   As a Nurse your day to day duties include: Ensure the delivery of quality care by continually assessing our residents needs and wishes Develop, review and update care plans to meet our clients changing physical, social and psychological needs. Communicate professionally and warmly with visitors including family, friends and other external stakeholders. Comply with all legal, regulatory and best practice guidelines. Ensure medicines are appropriately received, stored and administered to our clients. Promote high standards of nursing care for you and your team, by ensuring all staff are supervised appropriately and the shift runs in a smooth efficient manner. Ensure that the team's skill and knowledge levels are able to meet the changing needs of the business.   An ideal Nurse must have these skills and experiences as they are beneficial for this position : A strong knowledge of person-centered care Knowledge of the current care practices laid down by the CQC Able to show a can-do attitude always NMC registered   The successful Nurse will receive an excellent salary up to £16.90 per hour. We currently have vacancies for both days and nights available. In return for your hard work and commitment you will receive the following generous benefits: Paid annual leave 28 days per year (based on hours / pro rata) inclusive of bank holidays Your NMC & DBS costs paid for by the company Full paid induction programme *Free or subsidised meals Excellent on-going training from day one and throughout your career Continuous training, mandatory and specialised Salary scales and progression with internal promotions available, we are a large organisation! Enhanced pay for working Christmas and Boxing day & Bank Holidays Professional subscriptions reimbursed where essential for role Long service awards Recognition programme Pension scheme Refer a friend bonus scheme (earn up to £1000) Excellent apprenticeship scheme Employee discount scheme Discounted reloadable cards and high street vouchers e-vouchers, access instant savings on your mobile device Holiday discounts & days out with discounts up to 60% Cinema benefits with discounts up to 40% Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal   To be considered for this position you must be qualified as a Nurse either RGN, RMN or RNLD Reference ID: 756 To apply for this fantastic job role, please call Sharon Stuart on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

An amazing job opportunity has arisen for a dedicated RMN to work in an exceptional hospital based in Scotland. As a Nurse you will be working with one of UK's Leading health care providers.   This special hospital is low secure psychiatric hospital registered with healthcare improvement Scotland. It provides Care and Treatment for twenty-one patients aged between 18 to 65 with a primary diagnosis of mental disorder in two gender specific wards.   As a Nurse your day to day duties include: Ensure the highest possible standards of care, assessing patients' needs and wishes, and developing services to enhance their quality of life. Champion appropriate independence and personal choice; developing, reviewing and updating care plans to meet our patients physical and social needs. Oversee all aspects of medicine management on your shift – ensuring medicines are appropriately received, stored and administered, in accordance with company policies and current legislation. Ensure all elements of patients experience are positive, from admission to discharge. Ensure compliance with all legal, regulatory and best practice guidelines – identify, investigate and resolve risks proactively. Ensure you follow a rigorous monitoring and recording practice; documenting efficiently, and thoroughly all matters relating to patients and employees   An ideal Nurse should be a hardworking, confident individual and must have these skills as they are beneficial for this position: Valid NMC Pin is essential and a good working knowledge of CQC standards; An effective communicator with the ability to engage with our service users to understand their needs to provide excellent services of care; The ability to build and maintain excellent working relationships with external care professionals and families to be customer focused and to continually develop the services we provide; Promote ownership of care programmes by fully involving service users and their families in developing, agreeing and evaluating care programmes; Fulfil professional and legal responsibilities with respect to the safe storage handling and administration of medicines; It is essential to be Health and Safety aware, to ensure the safety of our services users and colleagues.   The successful Nurse will be offered an excellent salary of £15.88 per hour and the annual salary for this position is for £29,727.36. This exciting position is for 36 hours a week. In return for your hard work and commitment you will receive the following generous benefits: £1000 for the 1st 3 years of service £350 voucher to help fund modules and training towards CPD Full paid induction programme Excellent rates of pay Paid annual leave – 35 Days per year inclusive of Bank Holidays Discounted Meals while on Shift Refer a friend bonus scheme (earn up to £600) Biannual incentive scheme Pension scheme Excellent development and promotion opportunities Work towards a QCF qualification Overtime Retail discounts and vouchers Holiday discounts Online benefits and cash back rewards Discounts at over 30,000 retail outlets by using vouchers or a reloadable card, childcare vouchers, holiday discounts with UK major tour operators, money off experience days, discounted cinema tickets Employee shares   To be considered for this position you must be a qualified RMN Reference ID: 679 To apply for this fantastic job role, please call Sharon Stuart on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

An amazing job opportunity has arisen for a committed RGN, RMN or RNLD to work in an exceptional care home service based in the Poole, Dorset area. As a Nurse you will be working for one of UK's leading health care providers. Our client offers a range of care including nursing, dementia and residential. As a Nurse your day to day duties include: You will report into the Registered Manager, playing an important part of the onsite clinical and management team. You will support the manager in leading and supervising a large staff team to deliver the highest standards of care. Maintaining and further developing our care principles, which centre on 'wellness, happiness, and kindness’? You will work with the local community, GP's and professionals to deliver care that truly enables residents to continue to lead as full a life as possible.   An ideal Nurse must have these skills as they are beneficial for this position: The ability to lead a team, analyse problems and propose solutions or improvements Able to communicate effectively and to develop professional relationships Understands and effectively uses IT and communication systems required for the role Respectful of the values, views and needs of others Able to work under pressure and prioritise workload Able to show a can-do attitude always   The successful Nurse will receive an excellent salary of £18.45 per hour. We currently have vacancies for both days or night shifts available. In return for your hard work and dedication you will receive the following generous benefits: £1000 for the 1st 3 years of service £350 voucher to help fund modules and training towards CPD Full paid induction programme Excellent rates of pay Paid annual leave – 35 Days per year inclusive of Bank Holidays Discounted Meals while on Shift Refer a friend bonus scheme (earn up to £600) Biannual incentive scheme Pension scheme Excellent development and promotion opportunities Work towards a QCF qualification Overtime Retail discounts and vouchers Holiday discounts Online benefits and cash back rewards Discounts at over 30,000 retail outlets by using vouchers or a reloadable card, childcare vouchers, holiday discounts with UK major tour operators, money off experience days, discounted cinema tickets Employee shares   To be considered for this position you must be qualified as a Nurse either RGN , RMN or RNLD Reference ID: 3547 To apply for this fantastic job role, please call Sharon Stuart on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

An outstanding job opportunity has arisen for a committed RGN,RMN or RNLD to join an exceptional nursing home based in the Southport area. As a Nurse you will be working for one of UK's leading health care providers. There are quality trained staff will be on hand to help support our service users in a manner that is both professional and unobtrusive, promoting independence as well as a sense of well being and security. Their philosophy states that attention to detail makes the difference and our staff are trained, as well as prepared, to go the extra mile. As a Nurse your day to day duties include: Ensure the highest possible standards of care, assessing residents' needs and wishes, and developing services to enhance their quality of life. Champion appropriate independence and personal choice; developing, reviewing and updating care plans to meet our residents physical, social and psychological needs. Oversee all aspects of medicine management on your shift – ensuring medicines are appropriately received, stored and administered, in accordance with company policies and current legislation. Build the positive reputation of the Business; liaise professionally with visitors and other external stakeholders. Ensure all elements of resident experience are positive, from admission to discharge. Participate knowledgably and professionally to all inspection visits, ensuring your team is ready at all times to do the same. Ensure compliance with all legal, regulatory and best practice guidelines – identify, investigate and resolve risks proactively. Ensure you follow a rigorous monitoring and recording practice; documenting efficiently, and thoroughly all matters relating to residents and employees. Promote a cohesive team approach and a welcoming atmosphere to ensure staff members feel a connection to our residents and the home, and they are well supported to deliver high quality care.   An ideal Nurse must have these skills as they are beneficial for this position: Good Nursing Experience Excellent Clinical Skills Able to write Care Plans Able to show Empathy and warmth Able to carry out general nursing tasks such as Peg feeding, wound care, phlebotomy etc. Able to show a can-do attitude always Experience with the elderly   The successful Nurse will receive an excellent salary of £16.50 per hour. This exciting position is a Full Time role for 36 hours a week working on Night Shifts only. In return for your hard work and commitment you will receive the following generous benefits: Comprehensive induction and on-going training Career development opportunities Excellent work environment Free parking on site Free uniform 5.6 weeks of paid annual leave   To be considered for this position you must be a qualified Nurse either RGN, RMN or RNLD Reference ID: 3803 To apply for this fantastic job role, please call Sharon Stuart on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

An exciting job opportunity has just arisen for a motivated RGN,RMN or RNLD. to work with one of the UK’s leading care company. You will be working in a highly reputable service within the Liverpool area.   Our qualified nurses are on hand 24 hours a day to provide the highest standard of care. They are supported by a well-trained and dedicated team of carers and support staff. An activity organiser is employed to engage service users in meaningful activities and to encourage service users to become involved in outings and events within the home. The care home providing a wide range of services, including: general nursing, short term, respite and palliative care.     As a Nurse, your day to day duties will include: Champion appropriate independence and personal choice; developing, reviewing and updating care plans to meet our residents physical, social and psychological needs Understand the key targets of your host home and support the Home Manager in their achievement by promoting and practicing high standards of nursing care and ensuring staff and shifts are supervised in a smooth manner Oversee all aspects of medicine management on your shift – ensuring medicines are appropriately received, stored and administered, in accordance with company policies and current legislation Build the positive reputation of the Business; liaise professionally with visitors and other external stakeholders Ensure all elements of resident experience are positive, from admission to discharge Promote a cohesive team approach and a welcoming atmosphere to ensure staff members feel a connection to our residents and the home, and they are well supported to deliver high quality care guidelines – identify, investigate and resolve risks proactively.   An ideal Nurse must have the following skills as they are beneficial for this position: Must be a NMC Registered Nurse The ability to lead a team, analyse problems and propose solutions or improvements Able to communicate effectively and to develop professional relationships Understands and effectively uses IT and communication systems required for the role Respectful of the values, views and needs of others Able to work under pressure and prioritise workload Experience of delivering nursing care within elderly health care sector People Management experience Experience of participating in quality and clinical governance programmes   The successful Nurse will receive an excellent salary of £16.50 per hour. We currently have vacancies for both days or night shifts available. In return for your hard work and commitment you will receive the following generous benefits: Comprehensive induction and on-going training Career development opportunities Excellent work environment Free parking on site Free uniform 5.6 weeks of paid annual leave   To be considered for this you must be a qualified Nurse either RGN, RMN or RNLD Reference ID: 3358 To apply for this fantastic job role, please call Sharon Stauart on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

An amazing new job opportunity has just arisen for a committed RGN, RMN, and RNLD to work for one of the UK’s leading health care providers. As a nurse you will be working in Southport.   Our clients are a family run care group providing quality residential and nursing care for the elderly. They provide a full range care from residential to nursing care needs for both long term and respite periods.     As a Nurse your day to day duties include: Ensure the highest possible standards of care, assessing residents' needs and wishes, and developing services to enhance their quality of life. Champion appropriate independence and personal choice; developing, reviewing and updating care plans to meet our residents physical, social and psychological needs. Oversee all aspects of medicine management on your shift – ensuring medicines are appropriately received, stored and administered, in accordance with company policies and current legislation. Build the positive reputation of the Business; liaise professionally with visitors and other external stakeholders. Ensure all elements of resident experience are positive, from admission to discharge. Participate knowledgably and professionally to all inspection visits, ensuring your team is ready at all times to do the same. Ensure compliance with all legal, regulatory and best practice guidelines – identify, investigate and resolve risks proactively.   An ideal Nurse must have these skills as they are beneficial for this position: All applicants must have a valid NMC registration and a valid PIN You must have excellent communication skills Excellent written skills Have previous experience working within a nursing home or elderly care setting Self-motivated, resilient and well-organised You will be a team player but able to work on your own initiative You will be dependable, able to work well under pressure and flexible to meet the needs of the residents and the home.   The successful Nurse will be offered an excellent salary of £16.50 per hour. This exciting position is for 12 hours every Saturday night. In return for your hard work and commitment you will receive the following generous benefits: Comprehensive induction and on-going training Career development opportunities Excellent work environment Free parking on site Free uniform 6 weeks of paid annual leave   To be considered for this position you must be qualified as a Nurse either RGN, RMN or RNLD Reference ID: 3353 To apply for this fantastic job role, please call Sharon Stuart on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Sous Chef Excellent Salary (to £30,000 DOE) Llandudno, North Wales 2AA Rosette   Are you passionate about food? Do you love creating innovative and interesting dishes? Would you love to use some of the best produce in North Wales?   If this is you, then apply today, we want to speak to you if you’re a Sous Chef, Junior Sous Chef or possibly a Chef de Partie looking for the next step in your illustrious career!   We are looking for an enthusiastic and creative Sous chef to join the team and help inspire our brigade and our guests.   Sous Chef Benefits: Excellent Salary (£25,000 to £30,000 DOE) Meals on duty Staff discount in our Restaurant Staff discount in our Gym and Fitness Suite Long service awards Employee recognition awards Discounted staff rates at all hotels in the group   Sous Chef Responsibilities:   The ideal candidate will be able to lead and further strengthen our current management team working alongside our Head Chef and Senior Sous Chef, in preparing food for all areas, including our fabulous 2 AA Rosette awarded Restaurant. Attention to detail is a must as you will be responsible for ensring the team provide a consistent seamless, high standard of service. The contract is 45 hours per week, working 5 days out of 7, including a variety of shifts according to business levels and rotas.   Sous Chef Skills & Background:   Ideally you have worked in fresh food kitchens, AA Rosettes would be fantastic, but any quality, fresh food kitchen is perfect. Experience managing junior team members such as Commis Chefs and Chef de Parties will be useful, although we will provide training on this and all other aspects required for you to be part of the management team. Good knowledge of COSHH, Health & Safety, Ordering, Stock Control, Menu Development and Service Delivery.   Apply today for this Sous Chef position. We are planning to hold immediate interviews.

Software Engineer - C# - Sheffield We are a solutions provider who develop world-class document management software for industry professionals. We strive to deliver seamless solutions that reduce unnecessary manual processes and pride ourselves on continually enhancing our suite to ensure our customers get the most out of our software. Are you passionate about Microsoft technologies? Do you feel undervalued in your current role? Join us! With over 30 years' experience, we operate on a global level and have in excess of 50,000 users worldwide. Our vision is to be the go-to provider of document management software and be recognised as the only smart, real and proven solution. Our product is enterprise-level and, in addition to managing the life cycle of documents, ensures that compliance with industry standards is maintained. Duties of the Software Engineer: Write clean, maintainable code using C#, XAML, WPF, .NET Core, WebAPI, SQL and more Understand customer requirements and how they translate into application features Produce a flagship product to drive the expansion of the business, primarily working on the front end using XAML before transitioning into full stack development for desktop, server, web and mobile platforms Collaborate in an Agile environment, following BDD and other concepts In return, you will be rewarded with a generous salary and benefit from a great company culture and free onsite parking in Sheffield city centre. We are only accepting applications received before Friday 21st February, so apply today by calling (phone number removed) or emailing your CV directly to . By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only

Senior HR Assistant - 1 year contract working for a fabulous organisation in a professional environment. Salary £25,000 - £30,000 plus extensive benefits!! Senior HR Assistant role: To support and play an active role within the Group HR function providing a comprehensive excellent HR administrative service to managers and employees within the group. Key Responsibilities / Accountabilities  Ensure a comprehensive and professional HR service is delivered to managers and employees ensuring all administration and HR queries are delivered in a timely manner in line with Service Level Agreements (SLA’s)  Provide support for employee and line manager queries escalating as appropriate  Provide statistical information in relation to HR Employee Service provision  Support the administration service on all HR Group activities  Support the administration service on all employment life cycle matters  Ensure payroll information is provided in a timely and accurate manner  Ensure comprehensive accurate HR Records and documentation is maintained for all employees for example Right to Work, Visa etc. in line with legal requirements  Regular proactive process reviews to improve customer service and efficiencies  Provide support on ad-hoc projects as required  Ensure your own continuous professional development by participating in external networking/conferences/associations/groups, to stay current on employment law, developments & innovations in HR delivery & thinking. Encourage, support and coach other HR team members in their own development  Maintain a positive and solution oriented approach to work, providing open and honest feedback  In all internal and external contact, present a professional and positive image of the HR department and the company as well as maintaining mutually constructive, positive and beneficial relationships  Take all reasonable steps to ensure appropriate confidentiality  Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role JOB DESCRIPTION Skills and abilities needed to perform role  Excellent knowledge of HR policies and processes  Excellent Customer service skills  Experience in a busy, fast paced & dynamic environment  Great team player with a professional and pro-active approach  Ability to be confidential at all times  Excellent time management and organisation skills  Good attention to detail and analytical ability Knowledge and Experience  Excellent knowledge of Microsoft packages  Previous experience of having worked in a HR Shared Service in a Senior HR Assistant role preferred  Experience of working with an off shore team Professional Qualifications  CIPD qualification (Desirable)