HOLLYFIELD PERSONNEL Dudley Rd, Birmingham B18 7QH, UK
Our prestigious Financial client based in Birmingham City Centre are looking to recruit 3 Customer Service Administrators on a 6 month contract to work in their busy team. This role is based on growth within the business. This fantastic company offers great flexible benefits along with working 35 hours a week - Monday to Friday - either 9:00 am - 5:00 pm, 9:30 am - 5:30 pm. Full training with be given and this role offers lots of progression. Duties include: Taking inbound calls from existing customers Responding to customer queries and enquiries Processing complaints Setting up payments and claims in accordance to business requirements Liaising with internal teams and departments to resolve queries Identifying, developing and implementing process improvements Updating customers data with accurate information General Administration duties Successful candidates must have: Strong customer service and administration skills Strong attention to detail Proficient IT skills Salary: £ 19,500 Benefits: 25 days holiday plus Bank Holidays Interest free travel loans Discounted Insurance products Variety of recognition schemes Refer a friend scheme Holidays Pension scheme Flexible benefits scheme Please note; due to the high volume of CV's we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful.