Claudia Araujo

  • HR Advisor
  • Basingstoke, RG24 9YQ, UK
  • 20/03/2019
Full time Human Resources

Work Experience

HR Advisor
Jan 2016 - Sep 2018 Kingston College

• Undertake the day to day work of the HR Directorate for identified staff groups, providing information to staff and act as a point of contact in respect of HR related queries, ensuring that the HR team provides an excellent and timely service to staff
• Provide advice and guidance to managers and staff on HR related matters, ensuring appropriate consideration of policies and procedures, and relevant case law and legislation
• Support managers to apply policies and procedures, and assist with the resolution of matters in a timely and consistent way
• Provide guidance and advice in relation to Maternity/Paternity entitlements, and calculate contractual entitlements as required
• Undertake activities in support of disciplinary and grievance processes, which included attending hearings and meetings to take confidential minutes, and to advise on process
• Deal with matters arising in the absence of the HR Manager or by virtue of their non-attendance at a particular site within the Federation
• Provide a complete recruitment and selection service for the client groups within the scope of responsibility. This includes:
• Advising, assisting and supporting managers in respect of all recruitment and selection activities.
• Assisting managers to produce job descriptions and person specifications, and to make decisions regarding methods of selection.
• Placing advertisements ensuring that the most effective media is used in terms of potential response and cost.
• Participating in the selection process as required. Managing candidates, from application through to appointment or rejection, in a professional, friendly and thorough manner.
• Ensure that all pre-employment checks are completed, appropriate documentation is verified and safeguarding requirements are fulfilled, including obtaining compliance certificates for agency staff as required.
• Administer starters, leavers and changes to employee records through the Cascade system, and provide information to payroll as appropriate. Calculate any necessary adjustments in relation to system generated entitlements
• Respond to and resolve queries from employees and managers relating to the general use of Cascade self-service, providing support and training where necessary
• Liaise with the Payroll team, and where appropriate Finance Team, to ensure that payments are processed and allocated accurately and in a timely manner and that payroll audit requirements are met
• Performance Management
• Absence Management
• Deliver an effective induction service to new starters and provide information on procedure-related issues arising during induction. Assist with the organisation and communication of College-wide induction training as required.
• Produce contractual documentation and general correspondence as requested for new starters, leavers and in-service variations, and respond to requests for employment references.
• Monitor and identify in-service incremental increases according to standard procedures, ensuring that approved changes are administered

HR Practitioner
Apr 2015 - Aug 2015 Babcock International Group

(South Africa)

• Attend to and advise Line Managers on all HR matters arising with particular reference to relationships, wellbeing, engagement, behaviour and performance, while assisting Line Managers in solving these
• Provide day-to-day on the job and off the job advice and support to employees and line managers on Company policies, practices and procedures while ensuring consistent application across business
• Participate in business meetings to stay close with business developments and employees in order to understand potential workplace issues and proactively provide corrective actions
• Drive HR related meetings and interactions as a business partner in all areas of responsibility
• Responsible for the entire process of setting up and coordination of disciplinary and grievance hearings and form partnership with the on-site Unions to ensure prevention of potential issues.
• Responsible for the compilation of periodic, statistical and project reports in areas of responsibility
• Facilitate the entire recruitment and selection process in line with the Group Recruitment Policy including employee on-boarding process
• Drive transformation activities in line with the Group transformation policy and agenda
• Stay abreast of Collective Bargaining matters and developments
• Deliver on specific projects as and when required

Regional Human Resource Officer / JHB Human Resource Consultant
Nov 2008 - Mar 2015 Donaldson Filtration Systems (Pty) Ltd

compliment is 180 people
• Effectively manage 2 direct reports (HR Intern and Receptionist)
• Manage employees and ensure all activities are within required standard
• Implement and monitor Performance Management (i.e. KPA's & IDP)
• Provide information and assistance to staff, supervisors, managers on general human resource and work related issues.
• Assist with the implementation of HR programs such as career path planning, employee benefits/wellness, employment Equity, etc.
• Assist with the review of the company policies and procedures on a regular basis.
• Promote workplace safety and participate in the H&S Committee.
• Provide efficient and accurate administration service to staff and managers, e.g. payroll, loans, advances, leave forms, etc.
• Submit monthly HR Reports to the HR Manager
• Maintain all relevant staff records and related personnel files.
• Recruitment and Selection
• Develop and maintain job descriptions, check applications, shortlist, interview, and select candidates.
• Liaise with Recruitment Agencies
• Negotiate placement fee
• Discuss Vacancies
• Prepare letter of employment for suitable candidate and other new employee documentation
• Conduct exit interviews.
• Training and Development
• Identify training and development opportunities.
• Process training requests according to company policies.
• Ensure Induction training is run successfully.
• Maintain record keeping systems for annual reporting to relevant SETAs
• Participate in the activities of the Training Committee.
• Employee and Industrial / Labour Relations
• Interpret and advise management and staff on employment legislation.
• Provide advice and recommendations to managers on disciplinary actions as well as participate in the procedures where necessary.
• Provide counseling to employee's when necessary
• Provide advice and recommendations to managers and employees on conflict management.
• Identify opportunities to promote equality, diversity and employee wellness.
• Maintain record keeping systems for annual Employment Equity reporting to Department of Labour
• Performance Management
• Provide advice and assistance when conducting staff performance evaluations.
• Advise on pay and remuneration issues, including promotions, benefits, salary reviews.
• Other
• Member of the Social Committee - Involved in organising Employee Social Events & Corporate Awareness Events (i.e. CHOC, Aids day, Casual day etc.)

Received training on Thomas International (Personal Profile Analysis), VIP Payroll (Classic & Premier) and Deloitte's Salary Benchmarking (Peromnes Job Grading)

HR Officer
Aug 2005 - Nov 2008 Engelbrecht Khumalo van der Berg Inc

(South Africa)

• Employee Correspondence
• Created Employee Files for new employees
• Drafted Employee Contracts
• Updated and maintained current employee records
• Filed relevant documentation in employee files
• Ensured that employee information such as employee contracts, salaries and any other personnel information were kept confidential and up to date
• Filled in UIF Forms for employees going on maternity, retiring or retrenched
• Provided counselling to employee's who required information or advice/guidance on work related issues as well as personal issues when necessary
• Industrial relations
• Drafted written warnings for employees
• Discussed the letters with relevant employees to ensure behaviour was corrected
• Recruitment
• Prepared job descriptions
• Liaised with recruitment agencies
• Screened candidate CV's and discussed suitable candidates with HR Manager
• Scheduled interviews and followed up with relevant recruitment agencies
• Interviewed candidates
• Drafted Letter of Appointments for anticipated new employees
• Assisted in the calculation of the offer being made
• Discussed offer with anticipated new employees and answered any questions asked
• Followed up with HR Manager on outcome of recruitment
• Responsible for the induction of new employees
• VIP - Leave Administration
• Trained on VIP Part 1 & Leave Administration
• Monitored leave cycles, sick leave cycles, compassionate leave, etc
• Captured relevant leave on VIP
• Assisted when required in accessing Employee information on VIP
• Monitoring of Clocking-in System (Smartrek)
• Monitored Flexitime
• Activated Access cards for employees
• Daily operating and recording information on the Smart Trek and Access System in order to ensure accurate operation of leave and time attendance of employees
• Drew reports from Smartrek when required
• Policies and Procedures
• Monitored and updated all EKV Policies and Procedures
• Researched and created new procedures when required
• Co-ordination of Employee Events including:
• Employee Birthdays
• Team Buildings
• Year End Functions
• Family Day
• Stork Parties
• Other spontaneous employee events
• Training
• Organised staff training for employees when required (i.e. Conveyancing courses, GhostConvey, Leadership Skills and other employee growth courses)
• Provided basic training to junior employee's on such programs as Ms Outlook, Ms Word & Ms Excel
• Departmental Correspondence
• Liaising with IT, Reception, Office Management, Finance with regard to general maintenance and other general issues
• Committee Meetings
• Member of the EE Committee & Skills Development Committee
• Responsible for scheduling the meetings every 4 months
• Responsible for drafting the minutes of the meeting
• General
• Filled in the Employment Equity Reports & Work Skills Plan Reports
• Drafted letters and reports by request
• Involved in ensuring accurate and timeous payment to institutions used for training and other events
• Recorded appointments on the Outlook Calendar such as leave applications and general meeting to be scheduled
• Responsible for filing, emailing, faxing and general correspondence relating to the HR function
• Internet
• Researched current topics and kept informed of relevant issues
• Miscellaneous
• Wrote news articles for the company's newsletter
• Assisted the PRO Department with Admin

Reason for leaving: Company was experiencing financial instability & retrenched staff

Education

Certificate in Human Resource Management
Jan 2016 - Jan 2017 Kingston College
BA Honours in Industrial Psychology - Industrial Psychology
Jan 2003 - Dec 2003 RAND AFRIKAANS UNIVERSITY
BA - Psychology
Jan 2000 - Jan 2002 RAND AFRIKAANS UNIVERSITY

Total Years of Experience

15

Current Salary

30K