IPS Group 15 Bartholomew Row, Birmingham, West Midlands B5 5JU, UK
A leading regional Insurance Broker seeks to hire an experienced Learning and Development Advisor to manage all of their training requirements from initial inductions through to ongoing training. You will be responsible for the full training lifecycle including delivery and design using your training experience to provide all new employees with the skills they will need to succeed in their role. You will also provide ongoing training and development for the branch offering further development in relation to sales and customer service. This will include upskilling, cross training and further soft skills. The role will involve co-ordinating and helping to provide the effective delivery of the overall Learning and Development strategy across the business. The role holder will identify development needs, design, create and deliver solutions across the organisation at every level, (whilst understanding individual and business needs). The role holder is responsible for setting clear points of evaluation and be able to demonstrate the degree of success achieved for all L&D interventions. To be considered you will need to be able to display training experience ideally from the insurance industry however other financial services or contact centre backgrounds with extensive learning and development experience will also be considered.